TEFAL Easy Soup Installation guide

FAQ

How to better use my product

Do you have any details about the smooth soup program (1st program)?

• For Easy Soup models ("creamed soup" program) :

The device heats for 10 minutes to 100°C, then maintains the temperature for 10 minutes.

At the end of the program, the device mixes 5 times according to the following cycle: 20sec of

mixing and 10sec of rest.

• For Daily Soup LM540 models ("smooth soup" program) :

The device heats during 10min to 100°C, it makes 2 mixes of 5 sec after 11 and 15min, the

device maintains the temperature at 100°C.

At the end of cooking, the device mixes 4 times according to the following cycle: 25sec of

mixing and 10sec of rest, then mixes one last time during 17sec.

• For Daily Soup LM542 models ("smooth soup" program) :

The device heats for 10min to 100°C, then maintains the temperature for 10min.

At the end of the program, the device mixes 5 times according to the following cycle: 20sec of

mixing and 10sec of rest.

Do you have any details about the soup with pieces program (2nd program)?

The device does not mix in this program, you can cut the vegetables at your convenience.

The cooking time is fixed:

• 25min for Easy Soup and Daily Soup LM542 models.

• 28min for Daily Soup LM540 models.

Is it possible to add ingredients during operation?

It is not advisable to open the device as programming may be lost.

Indeed, the motor unit which is the mastermind of the device is no longer powered when the

device is opened (loss of programming data)

Can you make crushed ice with this device? Can we use frozen food?

The device is not recommended for making crushed ice. Do not use frozen products.

Can I reduce the amount of ingredients in recipes?

You can reduce the quantities by taking care to respect the minimum level of the bowl.

How to use milk with this device?

For soup programs, milk or cream should not be added at the beginning of the recipe.

It can be incorporated at the end of the program. Use the "blend" or "smoothie" function to mix

without heating.

Maintenance and cleaning

How do I clean my appliance? Can I put it on the dishwasher?

To clean the bowl:

- Open the appliance and fill the jug with 1.2 L of cold water from the tap (up to the MAX level).

Do not add washing-up liquid to the jug.

- Put the top back on and plug it in.

- Press the P4 Easy cleaning button, then press the Start button.

- The cleaning process will start –you will hear the motor for 15 seconds and then it will stop for

15 seconds and then start again. These cycles will continue for approx 3 minutes.

- When you hear the beep indicating the programme has finished, pull out the plug from the

appliance and take off the lid.

- Empty the water and rinse inside the jug.

• Do not immerse the appliance in water. Do not place the motor unit or the jug under running

water.

• If necessary, once the appliance has cooled down, wash the blade under the tap and finish by

cleaning the inside of the jug and the motor unit with a damp cloth.

• If there are still stains on the inside of the jug, leave it to soak for a few hours in hot soapy

water, then remove the residue with a plastic scourer.

• Rinse the bowl.

How to clean the control panel?

Use a well-dried sponge, then wipe with a dry cloth.

Is the bowl dishwasher safe?

The bowl is not dishwasher safe. Do not immerse the bowl.

To clean the bowl properly, use a sponge with water and dishwashing liquid. You can use the

abrasive side of the sponge.

How to clean the motor unit?

The motor unit is not dishwasher safe. It must not be submerged.

To clean the motor unit properly:

• Hold it upright and slightly inclined.

• Use a sponge with water and washing-up liquid on the lower knife side.

• You can rinse the block under a stream of water, being very careful not to get water inside the

electrical connector.

How to remove "rainbow" colours from stainless steel parts (bottom of bowl, knife blade...)?

Cover the pieces with white vinegar and leave to work for 1 h. Then rinse the parts thoroughly.

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your

electrical socket is working by plugging another appliance. If it still does not work, do not try to

dismantle or repair the appliance yourself and take it to an approved repair centre.

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

How do I descale the bottom of the bowl?

If the bottom of the bowl has traces of white lime scale:

• Pour a ladle of white vinegar (about 100 ml) into the bowl and leave for 1 hour.

• Then empty the bowl and rinse all parts with clear water.

Foods have stuck to the bottom of the bowl, what can I do?

• Soak for 1 hour (water + washing-up liquid).

• Remove the deposit with a spatula or wooden spoon.

• After emptying the bowl, rub the bottom of the bowl with the abrasive side of the sponge.

• If traces remain, use a steel wool.

You can use lemon juice, white vinegar or a dishwasher tablet dissolved in water (let it work for

the necessary time).

My heating blender is beeping continuously, what should I do? (on some models, the device

displays "cdE1" or "cdE2")

The overflow sensor has triggered the safety, there are 2 possibilities:

1) The liquid quantity is higher than the maximum level. In this case, reduce the amount of

ingredients.

2) The sensor is dirty, it is necessary to clean it before restarting the program.

My blender releases steam between the bowl and the engine block, is that normal?

This phenomenon is normal, the steam is released between the engine block which is waterproof

and the bowl so that the assembly does not build up pressure.

Sometimes a few drops may form on the work surface due to condensation.

I have opened the device during an automatic program, what do you recommend?

If you have opened the device during the cooking process for a soup recipe, for example, it is

imperative to check that there is enough water left.

Complete if necessary, close the device and restart the automatic program.

If you have opened the device during mixing and the result is not satisfactory, close the device

and run a "Smoothie" program.

My device makes a high-pitched noise in mixing mode.

This is a temporary phenomenon, which has no effect on the lifetime of your device. It will fade

or disappear after some use and cleaning (see "Cleaning the appliance").

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