Sierra Wireless 302 User manual

USB 302 MODEM STICK

www.sierrawireless.com

QUICK START GUIDE

O2Mobile Broadband

Welcome to

O2Mobile Broadband

Our package contains:

• USB modem with TRU-Install™

• This Quick Start Guide

• USB extension cable

• Lanyard

Before You Get Started

You will need to check your system to ensure O2 Mobile Broadband

will run on your computer – in order for O2 Broadband to work you will

need one of the below operating systems

• Windows: XP or Vista/Windows 7 (32bit & 64bit editions are

supported)

• Mac OS X 10.4.11 or later

Cap

External antenna

connector

microSD slot

USB connector

LEDs

Data

Power

SIM card slot

Installing O2 Broadband on Your PC:

1. Insert the 3G SIM card that came with your O2 Broadband

modem.

2. Power on your laptop or PC.

3. Plug your modem into an available USB port.

4. Once connected, the installation wizard automatically starts. Follow

the on-screen instructions to install the O2 Connection Manager,

when completed the shortcut icon will appear on the desktop.

5. If the installation wizard does not start automatically, click on My

Computer (Computer on Windows Vista) and then double click on

the TRU-Install CD Icon.

6. After the installation has completed, the O2 Connection Manager

software will open and then prompt you for the PIN. Enter the PIN

1 provided on the card.

7. After the PIN is entered a data signal will appear in the bottom left

corner of O2 Connection Manager. Then click on Connect to

connect to the internet.

Installing O2 Broadband on Your Apple Macintosh:

1. Insert the 3G SIM card that came with your O2 Broadband.

2. Power on your laptop or PC.

3. Plug your modem into an available USB port.

4. You will see the TRU-Install window pop up. You will need to click

into the Installer Package and follow the on-screen instructions to

install the O2 Connection Manger on your Mac.

5. If the O2 Connection Manager window does not open you will

need to open ‘Finder’, under Devices click on O2 Connection

Manager and then select the Installer Package and follow the

on-screen instructions.

6. After the installation has completed, the O2 Connection Manager

software will open and then prompt you for the PIN. Enter the PIN

1 provided on the card.

7. After the PIN is entered a data signal will appear in O2 Connection

Manager. Then click on Connect to connect to the internet.

8. Open Safari (or your browser) and your homepage will appear.

Uninstalling O2 Broadband:

Windows XP: Go to Start > Settings > Control Panel> Add/Remove

Programs and select O2 Connection Manager from the list.

Windows Vista: Go to Start > Computer > Uninstall/Change a Program

and select O2 Connection Manager from the list.

Apple Macintosh: Go to applications and uninstall O2 Connection

Manager.

The two LEDs show the current status of the modem.

LED Operation

LED State Indicates

Power Off One of the following states:

• The modem is not inserted in the computer.

• The computer is off or in “suspend and

resume” mode.

• The modem radio has been turned off

using O2 Connection Manager or another

connection client.

Solid blue The power is on, the modem is working

normally.

Blinking blue The firmware is being updated. Do not remove

the modem from the computer.

Blinking amber The modem is searching for service (initial-

izing).

Solid amber Modem error — either the modem is having a

problem initializing (searching for service) or is

offline because of a failure.

Contact O2 customer care.

Data Off The modem is unable to detect 2G or 3G

service.

Blinking amber The modem has detected a 2G network (EDGE,

GPRS, GSM) and is ready to connect.

Solid amber The modem is connected to a 2G network and

is able to send and receive data.

Blinking blue The modem has detected a 3G network

(UMTS, HSPA) and is ready to connect.

Solid blue The modem is connected to a 3G network and

can send and receive data.

Help & Support

Billing Queries:

1909 - Freephone

0035361203501 from abroad – operator charges may vary

Email: customer[email protected]

Technical Support:

1740 (from an O2 phone 19c/call)

1850 60 1740 (from a landline/non O2 mobile. 31c/call)

0035361203737 (from abroad – operator charges may vary)

Email: [email protected]

2131235 Rev. 1.0 July 2009

Heart of the Wireless Machine®is a registered trademark of Sierra Wireless. Sierra Wireless, the Sierra

Wireless logo, the red wave design, and TRU-InstallTM are trademarks of Sierra Wireless. Windows®and Vista®

are registered trademarks of Microsoft Corporation. Mac OS®is a trademark of Apple Inc., registered in the

US and other countries. Other trademarks are the property of the respective owners.

Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from Inter-

Digital Group.

O2/5805

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