Sierra Wireless AT&T USBConnect Shockwave User manual

Quickstart

AT&T USBConnect

Shockwave

T&T

Welcome to AT&T

Thank you for purchasing the AT&T USBConnect Shockwave.

Please use this Quickstart for a brief overview of device setup

take advantage of our interactive web tutorials at

for the most complete and up-to-date device setup information.

The online tutorials include step-by-step instructions and an easy

search function to find what you need quickly.

att.com/Tutorials

Getting Started

•SIM card

The AT&T USBConnect Shockwave comes with the SIM card already

installed. If you need to remove or replace it, remove the cap from

the end of the Shockwave, slide out the SIM tray, remove or replace

the SIM card, and then close the tray, as shown in the illustrations.

• Insert the Shockwave

Gently insert the Shockwave into the USB

port in your laptop.

• Install the software

When you insert the Shockwave into your laptop, the AT&T

Communication Manager (ACM) auto-install begins. Follow the

on-screen prompts. A CD is included with a backup copy of ACM.

• Start AT&T Communication Manager

Windows

ACM launches automatically, or double-click the ACM icon

on your desktop to launch it.

Mac

Go to Applications > AT&T >AT&T Communication Manager.

AT&T Communication Manager (ACM) is an auto-loading application

that lets you control connections to the AT&T mobile network, other

mobile networks worldwide and to available Wi-Fi networks, including

thousands of AT&T Wi-Fi Hot Spots. ACM will auto-install when you first

plug the device into your laptop and works on both Microsoft Windows

(Windows 7, Vista and XP) and Apple Macintosh (Mac OS X 10.4 and

above). ACM offers a range of tools to manage connections, find the

best connection available and connect quickly.

AT&T Communication Manager

Connection: Use this screen to choose between connecting to

the Mobile AT&T Network or to a local Wi-Fi network in range.

Settings: Use this screen to display all the settings or to

customize ACM to better meet your needs.

Updates: Use this screen to control update alerts and the

status of any installed updates.

Text Messages: Use this screen to send text messages or see

sent or received messages.

Contacts: Use this screen to view a list of the numbers/names

of those who you have sent or received text messages from, or

to add new numbers/names.

AT&T COMMUNICATION MANAGER

Rethink Possible

Mobile (555) 123-4567

Wi-Fi rescan

Connection

AT&T ready to connect

AT&T HOTSPOT

HOTSPOT 2

HOTSPOT 3

HOTSPOT 4

HOTSPOT 5

HOTSPOT 6

HOTSPOT 7

HOTSPOT 8

usage details

5 days left in billing period

4GB Left 5GB

connect

usage

details

5 days left in billing period

connect

ACM offers two easy ways to

access the Internet. Choose a

mobile connection to get on the

AT&T mobile network or a Wi-Fi

connection. Both are available

from the main Connect screen.

Your data usage through the

Mobile network is tracked and

part of your data plan. Data

usage through Wi-Fi does not

count against your AT&T data

usage.

•Connect via Mobile

network

To get started, click the

blue Connect button in

the Mobile section. Once

connected, launch your

browser, email or other

Internet application. To

disconnect, click the orange

Disconnect button. The

usage meter is displayed as

a bar near the bottom of the

Mobile connection section.

Connect Options

SPO

AT&T COMMUNICATION MANAGER

Rethink Possible

Mobile (555) 123-4567

Wi-Fi rescan

Connection

AT&T ready to connect

AT&T HOTSPOT

HOTSPOT 2

HOTSPOT 3

HOTSPOT 4

HOTSPOT 5

HOTSPOT 6

HOTSPOT 7

HOTSPOT 8

usage details

5 days left in billing period

4GB Left 5GB

connect

usage

details

5 days left in billing period

connect

SPO

Note: Upon initial connection to the Internet, some of the software on

your device may check for updates. Operating systems, virus protection

software, and other software applications (i.e. tax software, iTunes, etc.)

may request permission to get updates or connect directly to ensure

that you have the most current version on your device. Although such

update checks are intended to be helpful, the updates can involve

transferring a significant amount of data over your network connection.

AT&T recommends that you control and monitor your usage to stay

within your data plan limits. For large updates, AT&T recommends that

you consider using Wi-Fi.

•Connect via Wi-Fi

To get started, select a Wi-Fi

network in the Wi-Fi network

list by clicking on it and

then click the blue Connect

button. Once connected,

launch your browser, email

or other Internet application.

To view available Wi-Fi

networks click rescan. To

disconnect, click the orange

Disconnect button.

Note: WiFi enabled laptop

required.

Connect Options (continued)

AT&T COMMUNICATION MANAGER

Mobile (555) 123-4567

Connection

AT&T ready to connect

usage details

5 days left in billing period

4GB Left 5GB

connect

usage

details

5 days left in billing peri

For all DataConnect plans, you can manage your monthly wireless

data usage and avoid overage charges by:

•Taking advantage of the usage meter provided as a way to

easily track your data usage. The Usage meter in the Mobile

connection section shows the estimated data usage within

your monthly billing cycle compared to your monthly allowance

as a bar graph as well as the number of days left in the cycle.

Additional details are available by selecting the Usage Details

link.

Manage data usage

•Using your Internet service (DSL, Cable, etc.) and home Wi-Fi

networks to connect while at home and in the office.

•Using public Wi-Fi hotspots to connect. Unlimited usage on

AT&T’s entire national Wi-Fi network is included at no additional

charge with a DataConnect plan. “AT&T Wi-Fi Hot Spot” will

appear in the Wi-Fi network list when available. Wi-Fi enabled

device required. Other restrictions apply. For more details and

locations see attwifi.com.

Sierra Wireless and the Sierra Wireless logo are trademarks of Sierra

AT&T logo and all other AT&T marks contained herein are trademarks of

AT&T Intellectual Property and/or AT&T affiliated companies. All other

marks contained herein are the property of their respective owners.

2400064, Rev. 1

Need help?

For more information about using your new device and AT&T

Communication Manager, please refer to the interactive web

tutorial available at att.com/Tutorials.

Call AT&T Customer Care at 800-331-0500 for assistance with your

AT&T service. Please enter the 10-digit wireless phone number

associated with your DataConnect service when prompted. This

will direct your call to a specialized Care team. The wireless phone

number associated with your DataConnect rate plan can be found:

• on your sales receipt;

• on your monthly statement;

• on the main ACM screen (device must be inserted into laptop).

Additional support is available online including device

specifications, troubleshooting and user forums at att.com/

DeviceSupport.

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