Sierra Wireless Airlink Raven X User manual

CoverTitle

Raven X

Quick Start Guide

for Alltel

20070914

Rev 1.0

Rev 1.0 Mar.10 23

Activating your Raven X on Alltel Network

•Setup Wizard

•Hardware

Installation

•Indicator Lights

•Mounting

This Quick Start guide provides step-by-step directions for activating

your Raven X on Alltel’s network.

Tip:

For additional configuration options, refer to the User Guide for your

Raven X.

Setup Wizard

You can find the Setup Wizard installation on the CD which came with

your Raven X or on the Sierra Wireless website: http://

www.sierrawireless.com/support/AirLink/default.aspx.Use only the

Setup Wizard for Alltel for best results.

Note: The Setup Wizard

requires the Microsoft

.NET framework v. 1.1 and

Microsoft Windows 98,

Windows 2000, Windows

XP, or later. You can obtain

.NET from Microsoft: http://

www.microsoft.com.

Note: If you are setting modem for circuit switched mode, pelase test your

connection to ensure your network account has been set up correctly.

1. Starting the Setup Wizard

a. Connect the Raven X to your computer using an Ethernet

cable or a serial cable USB cable.

b. Connect the power adapter and antenna to your Raven X.

c. Install the Setup Wizard by running AlltelSetupWizard.exe

and follow the prompts.

d. Run the Setup Wizard from the Windows Start menu.

Start>All Programs>AirLink Communications>Setup Wizard>Setup

Wizard

Rev 1.0 Mar.10 24

Figure 0-1: Setup Wizard

e. Click Next to start the Wizard process.

2. Connecting to the Modem

If you connected your Raven X to the port on your computer, select

Connected to an Ethernet/USB Port and use the drop down menu to

select the Ethernet adapter or USB/net connectionon your computer

to which the modem is connected (most computers only have one

adapter which will be selected for you). The default password for the

modem is entered for you. Click Next.

Note: If you want to use USB with the Setup Wizard you will need to first

install the driver, refer to Installing the USB driver section in this Chapter.

Figure 0-2: Setup Wizard : Ethernet Connection/USB Connection

Rev 1.0 Mar.10 25

Figure 0-3: Ethernet Port

Tip:

If the Setup Wizard is unable to detect the Raven X, check the green

link LED on the Ethernet port of the modem to see if it is lit to indicate an

Ethernet connection with your computer. If you do not see this light or if your

computer shows a “Network Cable Unplugged” message or icon, try a

different Ethernet cable.

If you connected your Raven X to the serial port on your computer,

select Connected to a Serial Port, check Auto Detect Port Settings or

select the port from the drop down menu. Click Next.

Figure 0-4: Setup Wizard : Serial Connection

Note: You cannot activate with serial and would need USB/net to use set up

wizard.

After the Setup Wizard connects to your Raven X, the details for your

specific model will be displayed. If the incorrect model is displayed,

your Raven X so the Wizard can attempt to connect again. Click

Next.

Rev 1.0 Mar.10 26

3. Selecting Tasks

After the Wizard detects your Raven X, you will be offered a menu of

Setup tasks. Choose the tasks you need from those displayed.

Figure 0-5: Setup Wizard : Task Menu

• Update ALEOS Firmware: Check the Sierra Wireless server for

the latest ALEOS firmware.

• Setup Private Networking: Choose what type of network you

will be using.

• Test Modem Setup: Verify your Raven X is properly configured

and connecting on the Alltel network.

• Setup a DUN Connection: Create a Dial-Up Networking entry

for local connection. This part of the setup is only needed if you

will be using your Raven X to connect directly from a computer to

the Internet or other network.

Click Next when you have selected your desired options.

Note: Based on your selections, you may not need to do all of the following

Wizard steps.

• Activate Modem: Configure your Raven X to connect on

the Alltel network.

Rev 1.0 Mar.10 27

Note: Follow this step, only if Update Aleos option has been selected in the

task menu checkbox

On occasion, Sierra Wireless releases updates to the firmware for

your modem. These updates can include new features as well as bug

fixes. To make sure your modem is at optimal performance, it is

recommended to Check for Updates and Update Now if an update is

found.

Note: While checking for ALEOS Firmware updates, the Setup Wizard uses

the Internet connection on your computer to connect to the Sierra Wireless

server. Your Raven X is not connected to the wireless network for this

process. If you are using Ethernet to activate your Product Name and need

to remove the Ethernet cable from your modem to connect to your usual

Internet connection to

Check for Updates

, be sure to reconnect the Raven X

before you select

Update Now

Figure 0-6: ALEOS Update

Tip:

You can download current ALEOS firmware from the Sierra Wireless

web site and install it separately.

Click Next when you are finished updating or if you choose not to

update.

4. Activate Modem

The steps and data required to activate your Raven X on the Alltel

network varies depending on the model. The Wizard is designed to

support older models as well as those currently shipping

To configure or provision your modem to work on the Alltel network,

you will need device activation information provided by Alltel.

Fill in the requested information and click Next on each screen.

Rev 1.0 Mar.10 28

•MDN- The phone number of your cellular account.

•MINor MSID - The identification number for your cellular

account.

Caution:

Your MDN and MIN or MSID may be different. You need to enter

both numbers for activation to succeed.

Figure 0-7: Setup Wizard MDN and MIN/MSID

•SID- The system ID for the Alltel network in a specific region.

Figure 0-8: Setup Wizard : SID

The Wizard will check the signal strength of your Raven X (RSSI).

Click Next to begin the activation process.

Note: The process may take a few minutes. Progress information will display

across the bottom.

•StaticIP- If you have a cellular account with a static IP

address, check this box if it is displayed.

Caution:

If you do not have a static IP account and check the Static

IP box, you may not be able to activate your Raven X or register on

the Alltel network.

Rev 1.0 Mar.10 29

Figure 0-9: Setup Wizard : Signal Test

5. Test Modem Setup

Your connection of your Raven X to the Internet is tested using the

Alltel cellular network.

Figure 0-10: Setup Wizard: Connection Test

Green checks in the boxes indicate the tests were successful and

your Raven X is functioning properly. At this point your modem is

configured and activated to work on the Alltel network.

Note: These tests, depending on the strength of your signal, may take a few

minutes. Initially, while the tests are being performed, there may be red Xs in

the boxes. The Status line will give an indication of the progress of the

connection process.

If Test Modem Settings shows the status of your modem is “Data

Connection Failed - Waiting for Retry”, “No Service”, “No Carrier”,

“Network Negotiation Failed”, “Network Authentication Failed”,

Rev 1.0 Mar.10 30

“Modem Not Registered”, or the Reg Net light on the modem is not lit,

double-check your device activation information and return to the

Activate Modem step to reconfigure your Raven X.

6. Setup Private Networking (C3x10)

Note: These screens will

only be displayed if Private

Networking is selected.

Private Networking Data Link is a special account configuration that

provides a more secure connection for your Raven X and often

provides a static IP with authentication on an exclusive server.

Consult your Alltel representative for details about Private Networking

Data Link if it’s something you need for your account.

Before you start the configuration for Private Networking, Data Link,

the connection to the network may be checked.

Caution:

Ensure the Raven X has been activated before you proceed with

the Private Networking Data Link steps. Configuring Private Networking Data

Link before the Raven X has been activated can prevent successful

activation.

Fill in the requested information and click Next on each screen.

•The Primary Home Agent (Primary HA) and Secondary Home

Agent (Secondary HA) are the network servers responsible for

IP addressing and routing. Fill in the information, as applicable.

Figure 0-11: Setup Wizard : Primary and Secondardy HA

•HASPIand AAA SPI, required for authentication on the Primary

and Secondary Home Agents, is provided by Alltel.

Rev 1.0 Mar.10 31

Figure 0-12: Setup Wizard : SPI

• HA Shared Secret Password is used for both Home Agent’s.

This may be filled in for you with a password created for your

Raven X for the Alltel network.

•The AAA/Vision Password is required by the Authentication,

Authorization and Accounting server. This may be filled in for you

with default for Alltel.

Figure 0-13: Setup Wizard : Passwords

When the Private Networking Data Link configuration is completed,

the connection to the network will be tested again.

7. Optional: Setting up a DUN Connection

Note: Using DUN, the

speed of the connection is

the limited to the

connection between the

modem and the computer.

This may be less than the

total bandwidth available

with EV-DO HSDPA.

Dial-up Networking (DUN) allows a computer or other device to use

the serial port on a Raven X to connect to the Internet or private

network just like an analog modem using a standard phone line. The

Setup Wizard will install a driver for the Raven X and set up the

connection between your computer and the Raven X. You will need to

have administrator access on the computer for this section of the

installation.

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