Polycom RSS 2000 User manual

Polycom RSS 2000

Getting Started Guide

& Release Notes

Version 3.0.2

August 2008

DOC2207C

All text and figures included in this publication are the exclusive property of Polycom, Inc. and may not be copied, reproduced or used

in any way without the express written permission of Polycom, Inc. Information in this document is subject to change without notice.

This document also contains registered trademarks and service marks that are owned by their respective companies or organizations.

If you have any comments or suggestions regarding this document, please send them via e-mail to [email protected].

Catalog No. DOC2207C

Version 3.0.2

Notice

While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of

printing, Polycom, Inc. cannot assure the accuracy of such information. Changes and/or corrections to the information contained

in this document may be incorporated into future issues.

Portions, aspects and/or features of this product are protected under United States Patent Law in accordance with the claims of

United States Patent No: US 6,300,973; US 6,496,216; US 6,757,005; US 6,760,750; and US7,054,820.

PATENT PENDING

Regulatory Notices

United States Federal Communication

Commission (FCC)

Part 15: Class A Statement. This equipment has

been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the

FCC

Rules. Test limits are designed to provide reasonable

protection against harmful interference when the

equipment is operated in a commercial environment.

This equipment generates uses and can radiate

radio-frequency energy and, if not installed and used

in accordance with the instruction manuals, may

cause harmful interference to radio communications.

Operation of this equipment in a residential area is

likely to cause harmful interference, in which case

the user will be required to correct the interference at

his or her own expense.

CE & UL Mark

Polycom Inc., declares that the Polycom RSS2000

is in conformity with the following relevant

harmonized standards:

EN 60950-1:2001

EN 55022: 1998+A1:2000+A2:2003 class A

UL Listed (USA)

CUL Listed (Canada)

Following the provisions of the Council Directive

1999/CE on radio and telecommunication terminal

equipment and the recognition of its conformity.

Compliant with European Battery Directive 2006/66/EC

To comply with the European Battery Directive 2006/66/EC, dispose of weak and worn out batteries in accordance

with local and national regulations.

Table of Contents

General Safety Precautions·····································································1

First Time Installation and Configuration···············································2

Preparations ················································································2

Unpacking and Installing the RSS 2000 ·············································2

Initial RSS 2000 IP Configuration ·····················································2

RSS 2000 Maximum Capacity··································································6

Network TCP/UDP ports used by RSS 2000···········································7

Notes Regarding On Demand Archive····················································8

RSS 2000 V3.0.2 Upgrade Guide···························································12

New Systems – New Installations ·················································· 12

Existing Systems (Software upgrade only, no new installation) ············ 15

Preparation before Upgrade····················································· 15

Upgrade from 1.0 to 3.0.2 ························································ 16

Upgrade from 2.0 to 3.0.2 ························································ 18

Upgrade from V3.0.0 or V 3.0.1 to V3.0.2 ···································· 20

PHP V5.2.6 Upgrade ··································································· 21

New Feature and Bug Fixes (Compare with V3.0.1) ····························22

RSS 2000 Policies and Limitations ·······················································23

Known Limitations··················································································26

Pending issues ·······················································································28

Polycom RSS 2000

Getting Started Guide

Version 3.0.2

General Safety Precautions

Follow these rules to ensure general safety:

•Keep the area around the Polycom RSS 2000 unit clean, free of clutter and well

ventilated.

•Decide on a suitable location for the equipment rack that will hold the RSS 2000

unit and is near a grounded power outlet.

•Use a regulating uninterruptible power supply (UPS) to protect the RSS 2000 unit

from power surges and voltage spikes, and to keep it operating in case of a power

failure.

Table 1 Hardware Specification

Parameter Description

Hardware Capability Pentium 4, 2.8Mhz, 2G RAM, 250G Hardisk.

Form Factor 1U 19” rack mount

Height 1.73” (44 mm)

Width 16.83” (430 mm)

Depth 15.35” (390 mm)

Gross Weight 22.4 lbs (10.2 kg)

Power Supply Thermal controlled 220W ATX AC power supply w/PFC

AC Voltage 100 - 240 VAC, 60-50 Hz, 5-3 Amps

Operation System Windows XPEK OS

RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2

First Time Installation and Configuration

Preparations

Obtain the following information from your network administrator:

•RSS 2000 unit, Subnet Mask and Default Gateway IP addresses

•Gatekeeper IP address, Prefix, and E.164 of the RSS 2000.

Unpacking and Installing the RSS 2000

1 Place the RSS 2000 unit on a stable flat surface in the selected location.

2 To connect to the power source, insert the power cable into the Power connector

on the rear panel of the MGC+ unit and insert the Power cable into the power

source socket.

3 Connect the LAN cable to LAN1 in the back of the system.

4 Turn on the power switch.

Initial RSS 2000 IP Configuration

The system is shipped with a default IP configuration:

IP Address:192.168.1.254

Subnet Mask: 255.255.255.0

Gateway: 192.168.1.1

There are two ways to change the initial IP address of the sytem:

•Via a cross over LAN cable

•Via a RS232 or Telnet Console.

Changing the initial IP address via a cross over LAN cable

1 Connect a cross over LAN cable to LAN1 in the RSS 2000.

2 Set your laptop to the same segment of the RSS

For example (in your laptop IP config setting):

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