Polycom RSS 2000 User manual

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

Polycom ™ RSS 2000 V3.0.0.000

Getting Started Guide

General Safety Precautions

Follow these rules to ensure general safety:

• Keep the area around the Polycom RSS 2000 unit clean, free of clutter

and well ventilated.

• Decide on a suitable location for the equipment rack that will hold

the RSS 2000 unit and is near a grounded power outlet.

• • Use a regulating uninterruptible power supply (UPS) to protect the

RSS 2000 unit from power surges and voltage spikes, and to keep it

operating in case of a power failure.

Hardware Specification

Pentium 4, 2.8Mhz,2G RAM,250G Hardisk.

• Form Factor: 1U 19” rack mount

• Height: 1.73” (44 mm)

• Width: 16.83” (430 mm)

• Depth: 15.35” (390 mm)

• Gross Weight: 22.4 lbs (10.2 kg)

• Power Supply: Thermal controlled 220W

ATX AC power supply w/PFC

• AC Voltage: 100 - 240 VAC, 60-50 Hz, 5-3

Amps

XP OS

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

Preparations

Obtain the following information from your network administrator:

• RSS 2000 unit, Subnet Mask and Default Gateway IP addresses

• Gatekeeper IP address, Prefix, and E.164 of the RSS 2000.

Unpacking and Installing the RSS 2000

1 Place the RSS 2000 unit on a stable flat surface in the selected location.

2 To connect to the power source, insert the power cable into the

Power connector on the rear panel of the MGC+ unit and insert the

Power cable into the power source socket.

3Connect the lan cable to LAN1 in the back of the system.

4 Turn on the power switch.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

Initial RSS 2000 IP Configuration

The system is shipped with a default IP address:

IP Address:192.168.1.254

Subnet Mask: 255.255.255.0

Gateway: 192.168.1.1

There are two ways to change the initial IP address of the sytem:

1. Via a cross over lan cable

2. Via a RS232 or Telnet Console.

1. Changing the initial IP address via a cross over lan cable

1. Connect a cross over lan cable to LAN1 in the RSS 2000.

2. Set your laptop to the same segment of the RSS

a. For example (in your laptop IP config setting):

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

3. Open internet explorer and browse to:

http://192.168.1.254

4. Login to the system.

User name: administrator

Password: polycom

5. Go to system configuration->IP setting and modify the IP address , you can set a static

IP or chose DHCP . Click the save button and than reset the system.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

2.Changing the initial IP address via an RS232 Console or Telnet

Another option to modify the IP address of the RSS 2000 is using the RS232 console.

1.Connect to the RS232 port – and activate the console (9600, 8bits)

When login to the console, you will see the current IP address of the system.

Help

? – show all available commands

Changing the IP Address:

set lan1 static 172.21.100.20 mask 255.255.224.0 [gw 172.21.96.254]

Reset Password (back to polycom)

User may reset the password of the administrator to default to ‘polycom’

reset password

Note !

The same steps apply also for Telnet connection.

Only one console can be connected at any given time (either Telnet or RS232 not both).

The system is now ready for use, for additional configuration refer to the user guide.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

RSS 2000 Maximum Capacity

Scenario Description Maximum Capacity

Conference

Recording How many conferences can be

recorded simultaneously 2 conference or 2 EPs dialing in the

same time1 H239 recorded link at a time

Point to Point

recording How many point to point calls can

be record (if both are dialing into the

POLYCOM ™ RSS 2000)

H323

Playback How many conferences can be

playback in H323 10

Archive view How many streaming can be

reviewed (unicast) – based on the

Web Server capacity

Multicast for

archives How many streaming can be

reviewed (multicast) for existing

archives

Clustering How many RSS can be stacked to

support ? There is no limitation for the amount of

RSSs that can be in a single clustering

group.

1.In clustering mode , each RSS2000 still

can support 10 H.323 playback .For

example :one H.323 endpoint connect

to RSS-A , it playback an archive from

RSS-B clustering with RSS-A , the

H.323 playback resource it occupied is

taken from RSS-A . (There is a

pending issue here , please refer the

part of pending issues , RSS-365 )

2. Archive view from the web in clustering

mode will web resources from the RSS

that the archive is base, not from the

RSS that the user is connect to.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

Network TCP/UDP ports used by RSS2000

Usage Type Port Range

Manager TCP 81

Web TCP 80

https TCP 443

Trace UDP 30011

Gatekeeper UDP 1719

RAS UDP 1720

Q.931 Socket TCP 1720

H.245 Socket TCP 1730-1739

Live Broadcast TCP 1800-1801

Endpoint/

H.323

Audio / Video Data UDP 2000-2099

On demand Protocol TCP 554

On Demand Archive TCP (optional) 554

Media On Demand Archive UDP(optional) Random (for source port)

Notes Regarding On Demand Archive

The UDP ports used for on demand archives are randomly chosen. There are two ways to

configure firewalls and Windows Media Player for usage with RSS2000 on demand archives.

1) Open an outbound UDP port range matching what is used by Windows Media Player, or open

all UDP ports outbound from RSS2000 to effectively bypass the firewall for outbound traffic. Also

open the port range used by Windows Media Player for inbound traffic to the viewing PC. This

range is configurable in Windows Media Player, as seen in Figure 1 (Windows Media Player

defaults shown). The user can check RTSP/UDP, check ‘Use ports’ and define the port range.

2) Disable UDP connections in Windows Media Player to force a TCP-only connection. This

configuration utilizes only TCP port 554. As seen in Figure 2, unchecking RTSP/UDP removes

the user’s ability to specify a port range and forces all connections to use TCP 554 only.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

Figure-1

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

Figure-2

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

Polycom ™ RSS 2000 V3.0 Release Notes

RSS2000 V3.0 Upgrade User Guide

1, New Systems – New Installations

For new installations , customer need to activate the RSS before starting to use .

Process:

As you aware, RSS 2000 V3.0 includes two type of activation keys:

Keycode definition

Package Name Description

K-keycode Option Activation (Basic, Multicast, Clustering)

U-keycode New Version activation (Will not affect the current

installed options)

Log into RSS and go to Product Activation

Click Polycom Resource Center , go to the PRC and under product activation:

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