Polycom DMA 7000 User manual

v. 2.0 |March 2011 |3725-76311-020B1

Polycom®DMA™7000 System

Getting Started Guide

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing

includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the

software contained within its products. The software is protected by United States copyright laws and international

treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound

recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are

trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United

States and various other countries.

All other trademarks are the property of their respective owners.

Java is a registered trademark of Oracle and/or its affiliates.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

End User License Agreement

Use of this software constitutes acceptance of the terms and conditions of the Polycom DMA 7000 system end-user

license agreement (EULA).

The EULA is included in the release notes document for your version, which is available on the Polycom Support

page for the Polycom DMA 7000 system.

Polycom, Inc. iii

Contents

Polycom®DMA™System Server Setup . . . . . . . . . . . . . . . . . 1

Collect Necessary Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Complete the First-Time Setup Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unpack and Install the Hardware Components . . . . . . . . . . . . . . . . . . . . . . . 3

Configure the Polycom DMA System Server(s) . . . . . . . . . . . . . . . . . . . . . . . 4

Alternate Procedure: Configure the Polycom DMA System Server(s)

Without Using the USB Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

DMA Getting Started Guide

iv Polycom, Inc.

Polycom, Inc. 1

Polycom®DMA™System Server

Setup

The sections below describe the steps required to perform the initial setup of a

Polycom®Distributed Media Application™(DMA™) multipoint conference

platform server or two-node server cluster.

At the end of this procedure, you will have successfully logged into the

Polycom DMA system and be ready to finish configuring the system,

including setting up users and MCUs, integrating with an enterprise directory,

and configuring the system to use a gatekeeper.

Collect Necessary Materials

Before you install a Polycom DMA system, collect these materials:

•Polycom DMA system server shipment

•Completed First-Time Setup Worksheet (see page 2)

•PC running Microsoft Windows (XP Pro or Vista) with:

—USB port

—Java 1.6 or newer

—Internet Explorer 6 or newer, or Firefox 2 or newer

—Adobe Flash Player 9.0.28 or newer

If you’re installing a new server to expand a single-node system into a two-node

cluster, see “Adding a Second Server” in the Polycom DMA Operations Guide or

online help.

DMA Getting Started Guide

2Polycom, Inc.

Complete the First-Time Setup Worksheet

Before you begin system setup, fill out the My System Values column of this

worksheet.

First-Time Setup Worksheet

System Configuration

Information My System Values Description

Node 1 system name Local host name of the first (or only) Polycom

DMA system server. Must be a valid host

name: the letters a - z (case-insensitive), digits

0 - 9, and internal hyphens are allowed.

Node 1 IP address Static, physical IP address (dotted quad) for

the first (or only) Polycom DMA system server.

Node 2 system name Local host name of the second Polycom DMA

system server. Not used for single-node

installation.

Node 2 IP address IP address for the second Polycom DMA

system server. Not used for single-node

installation.

Virtual system name Local host name of the virtual host. Required

even for single-node installation.

Virtual IP address IP address of the virtual host. Required even

for single-node installation.

System domain Fully qualified domain name for the system

(optional).

Subnet mask Network mask that defines the subnetwork of

the system.

Default gateway IP address of the gateway server used to route

network traffic outside the subnet.

Primary DNS server IP address of the primary Domain Name

System server (optional, but strongly

recommended; at least one DNS server is

required in order to import global groups from

an enterprise directory).

Secondary DNS server IP address of a second DNS server (optional).

Tertiary DNS server IP address of a third DNS server (optional).

Polycom®DMA™System Server Setup

Polycom, Inc. 3

Unpack and Install the Hardware Components

The Polycom DMA system uses either one or two Polycom-branded Dell

servers.

To unpack and install the hardware

1If you purchased Polycom RMX 2000 conference platforms (MCUs) with

your Polycom DMA system servers, unpack and install them as described

in the Polycom RMX 2000 Getting Started Guide.

2Examine the Polycom DMA system shipping containers for damage.

Polycom is not responsible for damage sustained during shipment of this

product.

3Open and review the container packing slips.

4Open the containers and examine the contents. A single-node Polycom

DMA system shipment includes:

—1 Polycom DMA system server

—2 power cords

—1 rack-mount kit (four-post)

—1 bezel key

—1 server documentation set

—1 copy of this Polycom DMA System Getting Started Guide

—1 Polycom DMA system installation disk (included for recovery

purposes; the software on the disk is already installed on the server)

DNS search domains Space- or comma-separated list of fully

qualified domain names to query on the DNS

servers to resolve host names (optional). The

system domain is added automatically; you

don’t need to enter it here.

Time zone Time zone in which the system resides.

NTP server #1 IP address of the primary NTP time server

(optional, but strongly recommended).

NTP server #2 IP address of a second NTP time server

(optional).

NTP server #3 IP address of a third NTP time server

(optional).

System Configuration

Information My System Values Description

DMA Getting Started Guide

4Polycom, Inc.

—1 USB memory stick containing the Polycom DMA USB Configuration

Utility

—2 crossover Ethernet cables, short and long (not used for single-server

system)

—Your license documents

If you ordered the optional 2-post rack mounting kit, it’s in a separate box.

A two-node system shipment contains a second set of the above items.

5Examine the contents for damage.

If you find damage, file a claim with the delivery carrier. Polycom is not

responsible for damage sustained during shipment.

6Remove all of the components from their containers.

7Install the Polycom DMA server(s) according to the server

documentation. To rack-mount a server, refer to the Rack Installation

Guide and use the brackets provided.

8Connect the Polycom DMA server(s) to the network:

aConnect the GB 1 Ethernet port of each server to the enterprise

network.

bFor a two-node system, connect one of the provided crossover cables

to the GB 2 ports of the two servers.

Don’t turn on the server(s) at this time.

9Remove the bezel(s) from the server(s).

Configure the Polycom DMA System Server(s)

You configure the Polycom DMA system server(s) using the Polycom DMA

USB Configuration Utility on the USB memory stick.

To configure the Polycom DMA system server(s)

1Connect the USB memory stick containing the Polycom DMA USB

Configuration Utility to a Windows PC.

To configure the system server(s) without using the USB memory stick, see

“Alternate Procedure: Configure the Polycom DMA System Server(s) Without Using

the USB Stick” on page 8.

Polycom®DMA™System Server Setup

Polycom, Inc. 5

2When prompted, elect to run the Configuration Utility.

3In the DMA USB Configuration Utility window, click Configure the

System Parameters.

4On the Network page, if you’re installing a two-node cluster, click

Enable 2-node configuration.

5Enter the network values from the First-Time Setup Worksheet and click

Next.

6On the System Time page:

aSelect the correct System time zone for your location.

bLeave Auto Adjust For Daylight Savings checked (deselecting this

may cause problems, especially with NTP servers).

cUnder NTP servers, enter the IP addresses (or domain names) for the

time servers from the First-Time Setup Worksheet.

We strongly recommend specifying at least one and preferably three

time servers. Use NTP stratum 3 quality time servers, if possible.

dClick Next.

If autorun doesn’t work or is turned off, navigate to the USB memory stick using My

Computer, Windows Explorer, or another file manager. Then start the Configuration

Utility by double-clicking

dma7000-usb-config.exe

DMA Getting Started Guide

6Polycom, Inc.

7On the Security Configuration page, select the unsecured access

methods you want to enable and deselect the ones you want to disable.

Or select High security to disable all those listed.

8Click Done.

The utility confirms that the configuration file was created and returns

you to the initial menu.

9Verify that the initial menu now states that The USB stick is set to apply

system parameters.

10 Close the program.

11 In your system tray, click Safely Remove Hardware and select Safely

Remove USB Mass Storage Device. When a message tells you it’s safe to

do so, disconnect the USB memory stick from the PC.

12 Make sure that both servers are off.

13 If you need to replace the system software on the server(s) with a

different version, turn on the first (or only) server (the one you want

configured as Node 1) and insert the system installation disk for that

version. Otherwise, continue with the next step.

The Polycom DMA system software is already installed on the server(s), so the

system installation disk isn’t needed to set up a new system. Using it overwrites the

same software already on the server and needlessly lengthens the setup process.

Put the disk away in a safe place in case it’s ever needed to restore the system.

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