Yard force CLOUDHAWK User manual

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CLOUDHAWK

GB Read this manual carefully prior to operating the

robotic lawnmower. Keep this manual in a safe

place and have it ready for future reference.

About CloudHawk

CloudHawk is an app which is used across the Yard Force robotic

lawnmower product range.

CouldHawk supports multiple connection methods, including bluetooth,

WIFI, and 4G. Before you try to connect your device with CloudHawk)

make sure you follow the below instructions:

1. If you use a bluetooth supported device, please make sure that you are

close to the mower when you try to connect.

2. If you use a WiFi supported device, before you set up the connection,

please double check your house router transmit frequency, our WiFi

chip only support 2.4G, if you house router running with 5G, please

check if your house router supports 2.4G, if so please check your

house router manual and change the setting to 2.4G.

3. If you use a WiFi supported device, before you set up the connection,

please check your docking station location, we recommend that the

docking station should be well covered with your house router signal,

reference diagram below:

CLOUDHAWK

Explore as Guest

Before you sign in to your account, you can also explore our application as

a guest, there are three options available within guest mode:

FAQ: Select the model you purchased and view the related questions and

answers.

Online Mall: Select the country and view the connected products available.

Product video: Find the YouTube tuition video from this segment.

CLOUDHAWK

Account Registration

Create account/ login

CloudHawk supports third party social media login, for android version, it

supports Facebook and Google ID, for IOS device, it supports Facebook

Apple ID and Google ID.

You can login using your mobile number or email address, for email

registration you will receive the verification code to the chosen email

account, remember to check your spam folder.

Your password should be more than 6 digits, and should contain with one

uppercase letter and one number.

CLOUDHAWK

NOTE: please authorize the application "location" , to allow the

location

and weather information.

Add device

Use the”+” button at the right down corner of homepage to add the

device.

1. Use the search box, input the product and search it directly.

2. Select according to product series and nd the name of the purchased

product.

3. Input (or scan) the product series number (SN and related QR code

can be found on the mower main nameplate), then you can nd and

add the device.

CLOUDHAWK

Series number veriﬁcation

After the series number has been inputted into the lawnmower, the

system will search and fetch the data from the service side, meanwhile

the system will also detect if the series number is already registered

by another user.

Grant System Access

Before conguring the mower, the App need access permission to

complete the process.

1. For bluetooth device, the application needs your mobile phone

“Bluetooth”and “Location” authorization.

2. For WiFi device, the application needs your mobile phone “WiFi” and

“Location” authorization.

CLOUDHAWK

Enter Conﬁguration Mode

Each model has different connection pathways,

see which one you should use below:

Bluetooth device

After you grant the Bluetooth and location access

number

A will show up. please press the Bluetooth

symbol button, make sure that the below BLUE

LED is lighting on.

NOTE：Bluetooth is enabled by default for

following models: SA650B, SA900B, Classic

500B, Classic 600B.

WiFi device

After you grant the WiFi and location access,

then follow number

Bwill show up. before your enter configuration

process, normally the WiFi LED should flash

slowly (one ash per second).

To configure the WiFi, the user need press the

WiFi button and hold

for 5 seconds, until the LED islit continuously, this

means the device has congured.

LED ashing quickly(4 times per second): Internet

connected

LED ashing slowing (one time per second): No

Internet connection

LED is lit continusouly: Device is conguring

CLOUDHAWK

NX series model

After you grant the WiFi and location access

number

C will show up. before your enter configuration

process, normally the WiFi LED should flash

slowly (one time per second).

To congure the WiFi, follow the below process:

1. Power on the device and enter device control

interface with PIN code.

2. Press the WiFi button

3. Use the numeral key “1” to select the “WiFi

congure”

4. Then the device is under WiFi conguration

process, follow the rest on app

LED ashing quickly(4 times per second): Internet

connected

LED ashing slowing (one time per second): No

Internet connection

LED is lit continuously: Device is conguring

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