Wilson Electronics PRO Series User manual

Contents:

How Cellular Boosters Work ..................................1

Inside This Package ........................................2

Install Overview ............................................2

Installation Diagram......................................3 & 4

Outside Antenna Installation ..................................5

Installing the Inside Panel Antenna(s) ...........................7

Installing The Signal Booster..................................7

Finding The Strongest Signal .................................8

Post Install Setup / LCD Screen ...............................9

Warnings and Recommendations .............................12

Warranty & Specifications ........................14 & Back cover

Note: This manual contains important safety and operating information. Please read and follow the

instructions in this manual. Failure to do so could result in damage to your Signal Booster.

Appearance of device and accessories may vary.

INSTALLATION GUIDE

In-Building

SmarTech ®

Cellular Signal Boosters

PRO 65™

PRO 70™

PRO SERIES

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

How a Cellular Booster Improves Indoor Signals

Wilson cellular signal booster systems work as follows: an outdoor antenna placed

on a building where some cell signal is present, (ideally on a roof or pole), receives

and sends that weak signal via coax cable (like used in satellite TV installs) to a

signal booster located indoors. That weak signal is amplified by the booster and

delivered via coax cable to an inside antenna(s) which rebroadcasts the amplified

signal within one or several areas where improved signal is required. Signals from

indoor cell device(s) are likewise picked up by the inside antenna(s), amplified by

the signal booster and transmitted back to the cell tower via the outside antenna.

The improved signals result in reliable cellular connections for indoor users.

About Gain and Improved Signal Area

The less signal strength at the outside antenna’s location and/or the greater

the coverage need, the more gain will be required. Conversely, the more signal

present outside, the greater the inside coverage area will be. Proper aiming of the

outside antenna towards the source of the cell signal is also important. The gains

of the outside and inside antenna, though reduced by losses from coax cable

lengths, also affect area of improved coverage. Placement of the inside antenna is

also a factor as they have directional characteristics. Inside wall materials will also

affect indoor coverage area.

Another important factor affecting coverage area is inadequate isolation between

outside and inside antenna(s). Wilson boosters are designed to reduce their

internal gain in order to prevent any feedback “oscillations” which if unchecked,

could affect nearby cell site operation. The LCD status display on the booster is

used to determine if a booster is operating at optimal gain for each cellular band.

Optimal gain can be achieved by increasing antenna separation, i.e. isolation,

until the max gain is indicated. If attainable separation is limited by a building’s

layout, gain will suffer. A nearby cell site, even if not providing service to a user,

can also cause the booster’s automatic network protection circuitry to reduce

gain or even turn off one or more of the booster’s bands so as to prevent signal

overload to the nearby site. The display on the booster can also be used to

determine if this condition is taking place. Refer to pages 9-11 for explanation of

the booster status display.

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Inside this Package Note: Kits may contain different accessories

Signal

Booster

AC/DC

Power Supply

12V/3A (859900)

2’ RG11 Cable

(951127)

Lightning Surge

Protector

(859992)

To purchase Expansion Kits call Wilson Electronics Sales Department at: 888-503-5329

For additional antenna options see pages 13 & 14.

1. Select a location on the roof or outside of the building to install the outside

antenna. Refer to pages 3 & 5.

2. Select a location to install the Signal Booster that is away from excessive heat,

direct sunlight or moisture, and has adequate ventilation. Airtight enclosures

are not recommended. Booster should be as close to the outside antenna as

possible in order to minimize losses from cable length to outside antenna.

3. Connect the cable from the outside antenna to the signal booster’s “outside

antenna” connector. Refer to page 6 for more information on running cable.

Lightning Surge Protection is recommended for all in-building installations.

Refer to pages 3 & 6.

4. Select a location for the inside antenna. Try to choose a position in the center

of the area needing improved signal. Keep in mind that proper inside antenna

to outside antenna isolation is necessary for the system to function properly.

This may require as much as 50 to 75 feet of horizontal separation from the

outside antenna. Vertical separation also helps increase isolation. Alternate

means of isolation are possible. If physical separation is not possible, please

contact Wilson Electronics Tech Support at 866-839-9361 for suggestions on

alternate methods to achieve isolation.

5. Connect the cable from the inside antenna to the signal booster’s “inside

antenna” connector. Refer to page 6 for more information on running cable.

Keep cable runs as short as possible to reduce signal loss in the system.

6. Before powering up the signal booster, verify that both the outside antenna and

the inside antenna are connected correctly, and check that all connections are

tight. Refer to page 9. Note: Be careful when plugging the connectors in so as

not to bend the center pins on the connectors.

7. Power on the signal booster by plugging in the included power supply. If the

lights are not green, please refer to pages 9-11.

Install Overview

Refer to Installation Diagram on page 3 & 4. Contact Wilson Electronics Technical

Support Team with any questions at 866-839-9361.

Wide Band Directional

Antenna 75’ RG11 Cable

(314475-1175)

Wide Band Panel Antenna

50’ RG11 Cable

(311155-1150)

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Installation Diagram

Spacing Critical

Outside Antenna

(Wide Band Directional

Antenna shown)

Inside Antenna

Power Supply

Inside Antenna

Preferred Method: Place the

Inside Antenna in the ceiling

facing down for the best

coverage.

Note: A Wilson Lightning Surge

Protector (859992) is recommended

for all building installations. Make sure

the protector is installed outside the

building at point of entry connected to

a suitable ground and in line between

the Outside Antenna and the Signal

Booster.

Surge Protector

Power Strip

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Signal

Booster

Optional Inside

Antenna for added

coverage

Optional Splitter

2-way or 3-way, when using

multiple inside antennas for

increased coverage

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Cell Tower

Wide Band Antenna

Selecting a Location for the Outside Antenna

The outside antenna must be mounted at a location outside of the home or building,

where the strongest cell signal is present. This can be accomplished by using the

Wilson Signal Meter. Alternatively, a cell phone in test mode* can be used for finding

the area around the building with the strongest signal.

Mount the outside antenna as high as possible facing towards the suspected

location of the cell tower and pointing away from the expected location of the inside

antenna(s).

Outside Antenna Installation

The antenna should be mounted as shown in Figure 1. The mounting bracket,

included with antenna, is adjustable and will accommodate pipe diameters from

1.25 inches to 2 inches (pipe sold separately #901117). Mount the antenna so

that there is at least 3 feet of clearance in all directions around it. Make sure the

antenna is not pointing across your own roof or at the inside antenna as this will

cause the cell site protection circuitry to shut down the signal booster.

Signal Booster

Outdoor

Antenna

Outdoor

Antenna

Inside Panel

Antenna

Figure 1 Figure 2

CORRECT INSTALLATION

Never point antennas toward each otherPoint antennas away from each other

INCORRECT INSTALLATION

Inside Panel

Antenna

Signal Booster

*Note: See test mode instructions at www.wilsonelectronics.com/test-mode-instructions.

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Warning:

Lightning protection is recommended for all installations (#859992-

75 Ohm, shown below). Take extreme care to ensure that neither

you nor the antenna comes near any electric power lines.

Installing Lightning Protection

Install the Lightning Surge Protector (LSP) outside, in line with the coax cable from

the outside antenna, near where the coax cable from the outside antenna will enter

the building. Connect the Outside antenna cable to one of the connectors of the

surge protector. Connect the other connector on the LSP to the cable entering the

building. Ensure the LSP is

properly grounded as close to

the LSP as possible (ground

wire not included).

Running Outside Antenna Cable

If you are mounting the outside antenna to the outside wall of your home or

building, the simplest way is to run the cable on the outside of the wall and attach it

to the exterior of your home or office. Then drill a hole through the wall where you

want the cable to appear on the inside of the building. Before drilling, make sure

that there are no electrical outlets, sewer or water pipes, or electrical wiring in the

wall that you are about to drill through as this could potentially harm you or damage

the building. Note: Existing TV cables already being used for another purpose can

not be shared with the cell booster installation.

After drilling the required hole, run the cable through and seal it with cable bushings

or a silicone-type sealant to enclose the hole that you have created. In some

instances, it may be possible to run the cable up into the fascia of the attic overhang.

In this circumstance, the cable will be accessible in the attic for further routing.

Exterior wall of building or home

Lightning

Surge Protector

(859992)

Signal Booster

Surge Protector Power Strip

To Outside

Antenna

Ground Wire

To Inside

Antenna

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Installing the Inside Panel Antenna(s)

Select a location for the inside antenna, preferably in the center of where the signal

needs to be amplified. A minimum separation distance of 20 vertical feet and or

50 horizontal feet between the inside and outside antenna(s) may be necessary

in order to achieve full booster gain and therefore maximum indoor coverage. If

the amplifier can not be set to maximum gain as explained on page 10, you may

need as much as 75 feet of horizontal separation, or mechanical isolation, between

inside and outside antennas. Refer to installation diagram on pages 3 & 4.

Ceiling

Rafters Ceiling

Drywall

Inside

Antenna

Some installations requiring signal improvement in far areas of larger homes or

structures may require multiple inside antennas and splitter(s). For example if

signal is improved in most areas of a structure, but yet there is weak signal In

another area, the signal from the booster can be split to two or more separate

indoor antennas by using a splitter (sold separately). Refer to the configuration

on pages 3 & 4.

Additional Inside Panel

Antenna

(311155-0630, sold separately)

Multiple mounting options

available

For additional antenna options

see pages 13 & 14

Splitter Options:

2-way

(859993)

3-way

(859994)

4-way

(859106)

Installing the Signal Booster

Select a location for the signal booster which is away from excessive heat, direct

sunlight, moisture and is not subject to high temperatures. Do not place the signal

booster in an air-tight enclosure. Recommended installation locations for in-building

signal boosters are in a closet or on a shelf where power is available. Attic installations

may expose the booster to high heat.

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Note: Do not install in areas subject to temperatures in excess of 150 °F.

Note: Maintain at least 6 inches of clearance from surrounding objects. Be careful

when plugging the connector in so as not to damage the center pins on the connectors.

Run the outside antenna cable to the signal booster and attach it to the connector

labeled “Outside Antenna” on the signal booster. Run the inside antenna cable to the

signal booster and attach it to the connector labeled “Inside Antenna” on the signal

booster.

Note: In order to abide by FCC regulations, cable lengths and antennas shipped as a kit

with each booster must be used and not cut and shortened. Contact our tech support for

cable kits to be used in situations requiring long cable runs.

Note: It is very important to power your signal booster using a surge protected AC

power strip with at least a 1000 Joule rating. Failure to do this will void

your warranty in the event of a power surge or lightning strike

Finding the Strongest Signal

When installing your signal booster’s outside antenna, aiming it towards the best

signal source from your carrier is important. The best way of getting the strongest

signal is to use the Wilson Signal Meter and accessory Directional antenna (see

outside antenna kit options on page 14), an alternate way is to have one person

on the roof to rotate the outside antenna, which is connected to the signal booster.

Turn the outside antenna about 45 degrees at a time, while the second person,

inside the building, is watching the signal strength on a signal meter (preferred)

or a phone in test mode. This allows you to read the signal strength from the cell

tower. The phone should be in the test mode so the actual signal strength can be

read, as bars are not the most accurate. Go to www.wilsonelectronics.com/test-

mode-instructions for help in finding the test mode for your phone. Always make

sure the person inside the building gives the signal strength time to register on the

phone (at least 30 seconds for phone to update the signal reading).

-50 dBm0 dBm -60 dBm -70 dBm -80 dBm -90 dBm -100dBm -110dBm

EXCELLENT GOOD POOR NO

SIGNAL

Signal Strength Graph

Cell Tower

Cell Signal

Outside

Antenna

Signal readings usually appear as a negative number (for example, -86). The closer

the number to zero, the stronger the signal (see Signal Srength Graph above).

910

Contact Wilson Electronics Customer Support Team with any questions at 866-839-9361

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Post Install Setup

The Pro Series booster is designed with advanced internal programming which allows

it to automatically adjust itself for a variety of conditions and still boost weak signals.

After completing the amplifier installation, the LCD display and push button on the

lower panel of the Pro Series booster is used to verify the final gain that the booster

adjusted itself to produce after antennas have been placed. The display can also be

used (if necessary) to re-adjust antennas so the booster can produce maximum gain

and therefore, coverage. The LCD screen will show status for each band and inform

the installer if any bands may have had their gain reduced by the booster’s internal

programming. In addition, an indicator light on the booster”s upper panel will help

diagnose the overall status of the booster by glowing in different colors. This will be

covered in the following page.

Understanding the LCD Screen

1. Four bands can be individually selected:

The 700 MHz LTE Bands (B12/17 and B13)

The 800 MHz Band

– Cell Band The 1900 MHz

– PCS Band 1700/2100 MHz

– AWS Band

A700

AOK

A800

AOK

APCS

AOK

AAWS

AOK

The single “BAND SELECT” button is used to scroll the display through the four

cellular bands in order to verify that each band is functioning properly. An asterisk

(located next to the band selected) will flash if one or more bands have been turned

down/off by the boosters control circuitry due to strong nearby cell site signal overload

(“OVL”) and/or oscillation detection (“OSC”) from antennas being too close. This is

no cause for concern if the power light remains green and you are satisfied with your

indoor coverage area.

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