Wilson Electronics AG Pro 75 User manual

Signal Booster

Installation

Guide

AG Pro 75™

Smart Technology™

In-Building

Wireless 800/1900

Signal Booster

Contents:

Before Getting Started............................1

Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . . 1

Easy Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation Diagram..............................2

Powering Up a Wilson Signal Booster................3

Understanding the Signal Booster Lights . . . . . . . . . . . . . 4

Warnings and Recommendations ...................5

Reasons for Weak Cellular Signals..................5

Guarantee and Warranty ..........................6

Signal Booster Specifications . . . . . . . . . . . . . .Back Cover

Wilson

Electronics, Inc.

Note: This manual contains important safety and operating information.

Please read and follow the instructions in this manual. Failure to do

so could be hazardous and result in damage to your signal booster.

ROUGH DRAFT

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Installation Instructions for the Following Wilson Signal Booster:

AG Pro 75™ Smart Technology™ In-Building Wireless 800/1900 Signal Booster

Model # 271265

FCC ID: PWO271265 IC: 4726A-271265

The term “IC” before the radio certification number only signifies that Industry Canada

technical specifications were met.

Inside this Package

AG Pro 75™

Signal Booster

AC/DC Plug-in

Power Supply

Outdoor Antenna Options

Indoor Antenna Options & Accessories

Before Getting Started

This guide will help you properly install your Wilson’s Electronics AG Pro 75™Signal

Booster. It is important to read through all of the installation steps for your particular

application prior to installing any equipment. Read through the instructions, visualize

where all the equipment will need to be installed and do a soft installation before mounting

any equipment.

Call our free U.S. based technical support with any questions at: 866-294-1660.

To purchase these call Wilson Electronic’s sales department at: 800-204-4104

1900 MHz Yagi PCS

Antenna (301124)

800 MHz Yagi Cellular

Antenna (301129)

Wide Band Directional Antenna

700 MHz - 2700 MHz (304411)

Dual-Band Panel Antenna

700-2500MHz (301155)

Lightning Surge

Protector (859902)

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Typical Installation

Power

Supply

Signal

booster

Lightning

Surge Protector

Inside Antenna

Minimum separation

distance 50 feet

Outside Antenna

Select a location to install the signal booster that is away from excessive heat, direct1.

sunlight, moisture and has proper ventilation. Do not place the signal booster in an

air-tight enclosure.

Select a location on the roof of the building to install the outside antenna. Use a cell phone2.

in test mode to find the strongest signal from the cell tower. Visit

www.wilsonelectronics.com

to find test mode function for your particular cell phone.

Select a location for the inside antenna, preferably in the center of where the signal3.

needs to be amplified. Separation distance between inside and outside antennas must

be a minimum of 50 feet.

Run the outside antenna cable to the signal booster and attach it to the connector4.

labeled “outside antenna” on the signal booster. Run the inside antenna cable to the

signal booster and attach it to the connector labeled “inside antenna” on the signal

booster. Note: Be careful when plugging the connector in so as not to bend the center

pins on the connectors.

Verify that both the outside antenna and the inside antenna are connected and check5.

that all connections are tight, before powering up the signal booster. Lightning surge

protection is recommended for all in-building installations.

AG Pro 75™ Signal Booster has been packaged with the gain control knobs adjusted6.

to the highest gain position. If one or both of the lights are blinking red please refer to

page 4.

Warning:7. Connecting the signal booster directly to a cell phone with use of an adapter

will damage the cell phone.

Easy Installation

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Powering up a Wilson Electronics Signal Booster

1. To verify proper installation of the signal booster and antennas, make sure that the

distance between the inside and outside antennas is a minimum of 50 feet.

2. Never point the front of a directional antenna toward the other, inside or outside, antenna.

See Figure 1 below.

3. Ensure that both the outside antenna coax cable and the inside antenna coax cable are

connected to the signal booster and the connections are tight before powering up the

signal booster.

4. Plug the 6-volt power supply into the signal booster input marked “6V DC” (carefully, to

avoid damaging the center pin) and then into a wall outlet.

5. If the signal booster has a red light, or a blinking red light, please see page 4.

6. If you know that only one frequency band (800 or 1900) is available in your coverage area

(or going to be used), reduce the gain control on the frequency band that is NOT in use to

the minimum. This will reduce the power consumption of the signal booster.

7. Using multiple boosters in one installation could cause degraded cell tower operation.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660, or

email at [email protected]. Technical Support hours are 7 am until 6 pm MST.

Signal booster

Outdoor

Antenna

Panel

Antenna

Figure 1

INCORRECT INSTALLATION

Never point antennas toward each other

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Understanding the Signal Booster Lights and Troubleshooting

1. BLINKING GREEN

If the signal booster is blinking green, the signal booster is operating properly. If you are

happy with the coverage area in your building, then you are done.

2. BLINKING RED

The signal booster is experiencing receiver overload, see troubleshooting tips below.

3. SOLID RED

The signal booster has shut down to prevent an oscillation, see troubleshooting tips below.

If after the initial 15 minutes you are not done with the installation, the signal booster can be

reset and enter installation mode again by disconnecting and reconnecting the power supply

from the booster.

Troubleshooting Tips

GREEN

The indicator lights on the signal booster will be a solid green when the unit is powered up

and working properly. (After the 15 minute installation period).

BLINKING RED LIGHT

The signal booster has protection shut off circuits to prevent the disruption of cell towers.

If one or both lights are blinking red, this indicates that the signal from a cell tower is

overloading the booster and the booster has shut down on that frequency.

Reposition the outside antenna away from the cell tower, or turn the gain control knob counter

clockwise to reduce the gain until the light turns green.

If the red light is still blinking with the gain control adjusted all the way counter clockwise,

contact Wilson Electronics Technical Support Team for assistance: 866-294-1660.

SOLID RED

If the signal booster indicator light is a solid red, this indicates the booster has shut down on

the frequency indicated to prevent an oscillation. First, make sure that all the connections

are tight. Then move the inside and outside antennas farther apart or reduce the gain of the

booster by rotating the gain control, corresponding to the red light, counter clockwise until the

light turns green.

When you are turning down the gain, you are reducing the inside coverage area. If after

turning down the gain, your coverage area is too small, and you want it larger, then move the

inside and outside antennas farther apart until the gain can be raised.

During installation mode the signal booster is resetting itself very quickly to aid the installer.

The Signal Booster is equipped with two indicator lights, one for the 800 MHz band and

the other for the 1900 MHz band. For the first 15 minutes that the booster is plugged in, it

is programed for a test and alignment period. During this time, both lights will do one of the

following 3 things:

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Warnings and Recommendations

Warning: The Directional antenna must always be located so the back or side

points to the inside antenna. Never point the front of the Directional

antenna toward the inside antenna – this is to prevent oscillation.

Warning: Connecting the signal booster directly to the cell phone with use of an

adapter will damage the cell phone.

Warning: Connect both the outside and inside antenna cables to the signal booster

before powering up the signal booster.

Warning: Use only the power supply provided in this package. Use of a non-Wilson

Electronics product may damage your equipment.

Warning: RF Safety: FCC regulations require that any fixed outside antenna used

with this signal booster may not have gain (less cable loss) that exceeds

15 dBi and must be located at least 30 inches from all people. Inside

antennas must not exceed 7 dBi gain (less cable loss) in the 800 MHz

band or 10 dBi gain (less cable loss) in the 1900 MHz band and must be

located at least 8 inches from all people.

Warning: Verify that both the outside antenna and the inside antenna are

connected to the signal booster before powering up the signal booster.

Note: Lightning surge protection is recommended for all in-building installations.

Reasons for Weak Cellular Signals

Anyone who uses a cell phone or cellular data card knows the frustration of not being able

to connect to or maintain a strong cellular signal. When this occurs, it is generally due to

one of two reasons:

1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad

coverage; however, there are many areas in which signal strength may be reduced by

placement of the towers themselves or local government restrictions on the height.

Rural areas generally have fewer cell towers than urban regions.

2. Natural and Man-Made Obstructions – Signal strength can also be negatively affected

by trees, hills, weather, buildings and other obstructions. You may be relatively close

to a cell tower but still unable to make a call. This often occurs in homes, offices and

other buildings in which stucco, concrete or metal walls may block the signal.

Your booster works with two antennas. The inside antenna communicates with your cell

phone and the outside antenna communicates with the cell tower.

The outside antenna receives the outside signal and sends it through the coax cable

to the booster, where it is amplified and transmitted through the inside antenna into the

room. When the inside antenna picks up a signal from your cell phone, the signal booster

amplifies that signal and transmits it through the cable to the outside antenna and back to

the cell tower. Note: The booster will only boost if a signal is available.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

30-Day Money-Back Guarantee

All Wilson Electronics products are protected by Wilson Electronics 30-day

money-back guarantee. If for any reason the performance of any product is not

acceptable, simply return the product directly to the reseller with a dated proof of

purchase.

1-Year Warranty

Wilson Electronics Signal Boosters are warranted for one (1) year against defects

in workmanship and/or materials. Warranty cases may be resolved by returning

the product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s

expense, with a dated proof of purchase and a Returned Material Authorization

(RMA) number supplied by Wilson Electronics. Wilson Electronics shall, at its

option, either repair or replace the product. Wilson Electronics will pay for delivery

of the repaired or replaced product back to the original consumer if located within

the continental U.S.

This warranty does not apply to any signal booster determined by Wilson

Electronics to have been subjected to misuse, abuse, neglect, or mishandling that

alters or damages physical or electronic properties.

RMA numbers may be obtained by phoning Technical Support at 866-294-1660.

Operation is subject to the following two conditions: (1) This device may not cause

interference and (2) this device must accept any interference, including interference that

may cause undesired operation of this device.

Disclaimer: The information provided by Wilson Electronics, Inc. is believed to

be complete and accurate. However, no responsibility is assumed by Wilson

Electronics, Inc. for any business or personal losses arising from its use, or for

any infringements of patents or other rights of third parties that may result from

its use.

AIG #110769 - 01 - 12/3/10

AG Pro75™Specifications

IC: 4726A-271265

FCC ID: PWO271265

Dual-Band Wireless

800/1900 MHz Specifications

Model Number 271265

Antenna connectors N-Female

Antenna impedance 50 ohms

Dimensions 5.7 x 4.2 x 1.5 inch (14.0 x 10.8 x 3.9 cm)

Weight 1.27 lbs (0.544 kg)

Frequency 824-894 MHz / 1850-1990 MHz

1Passband Gain (nominal)

800 MHz * 1900 MHz 70 dB Typical, 75 dB Maximum

220 dB Bandwidth (nominal) Downlink

800 MHz 45 MHz

1900 MHz 88 MHz

Power Output 800 MHz 1900 MHz

Power output for single cell phone (uplink) 30.8 dBm 30.5 dBm

Power output for single received channel (downlink) 26.0 dBm 25.2 dBm

4Power output for multiple transmitted channels (uplink) Maximum Power

The maximum power is reduced

by the number of channels: Number of channels 800 MHz 1900 MHz

2 24.0 dBm 21.3 dBm

3 20.5 dBm 17.8 dBm

4 18.0 dBm 15.3 dBm

5 16.0 dBm 13.3 dBm

6 14.5 dBm 11.8 dBm

4Power output for multiple received channels (downlink) Maximum Power

The maximum power is reduced

by the number of channels: Number of channels 800 MHz 1900 MHz

2 24.8 dBm 23.7 dBm

3 21.3 dBm 20.2 dBm

4 18.8 dBm 17.7 dBm

5 16.8 dBm 15.7 dBm

6 15.3 dBm 14.2 dBm

Noise Figure (typical downlink/uplink) 3.5 dB nominal / 6 dB nominal

Isolation > 90 dB

Power Requirements 110-240 V AC, 50-60 Hz, 8 W

Notes:

1. Nominal gain is the maximum gain at any frequency in the passband.

2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplification is 20 dB lower than the passband

amplification. One of the frequencies is lower than the passband and the other is higher.

3. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating

would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to

be by means of input power or gain reduction and not by an attenuator at the output of the device.

4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB every time the number of signals is doubled.

3301 East Deseret Drive, St. George UT 84790

For additional Technical Support visit www.wilsonelectronics.com

or email at: [email protected]

Phone: 866-294-1660 Local: 435-673-5021 Fax: 435-656-2432

www.twitter.com/WilsonCellular www.facebook.com/WilsonCellular

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