Wilson Electronics 463005 User manual

Wilson

Electronics

DT™

Cellular

Signal

Booster

463005/463105

Need

help?

www

.WilsonEiectronics.com

Tech

Support

866-294-1660

Mon

Fri.

Hours:

MST

IT IS VERY IMPORTANT

TO POWER YOUR SIGNAL

BOOSTER USING A SURGE

~~~;~~~A~~~:r~R1000

--:._

:._:_:_c::

:.:.___:._

_____

___

JOULE

RATING.

FAILURE TO DO THIS WILL VOID YOUR WARRANTY

THE EVENT OF A POWER SURGE OR LIGHTNING

STRIKE.

THE SIGNAL BOOSTER UNIT

DESIGNED

FOR USE

AN INDOOR, TEMPERATURE-

CONTROLLED ENVIRONMENT (LESS

THAN 150 DEGREES FAHRENHEIT). IT IS

NOT INTENDED FOR USE

ATIICS

OR SIMILAR

LOCATIONS SUBJECTTO TEMPERATURES

EXCESS OF 150°F.

Installation

Instructions

for

the

Following

Wilson

Electronics

Signal

Booster:

SignaiBoost™

Adjustable

Gain

In-Building

Wireless

800/1900 MHz

SmarTech

m™

Signal

Booster

Model

460005 FCC ID:

PW0460005

Contents

Package

Contents

......................................................

Optional

Accessories

...................................................

Before Getting Started

..................................................

Find the

Strongest

Signal

................................................

Quick

Install

-Inside

Window

Mount

Option

................................

Installation

Options

.....................................................

Outside Pole Mount (Best Option)

......................................

Rafter Mount

................................................

......

Additional

Considerations

...............................................

DT™

and

Desktop

Antenna

Placement

.....................................

Troubleshooting

Understanding

Lights

...................................

Additional

FAQ

........................................................

Signal

Booster

Specifications

...........................................

Safety Guidelines &

Recommendations

...................................

Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Need

help?

www.WilsonEiectronics.com

Tech

Support

866-294-1660

Mon.- Fri. Hours: 7 am to 6

MST

Package Contents

Accessories

pac

kaged may not exactly match the below photos due to different kit options

SIGNALBOOST DT Desktop Antenna

(301213) Cradle Antenna Kit

Cradle Antenna Coax Cable AC Power Supply Cable

(30' 950630) 6V I 2.

Connector

20' RG6 coax cable

(311141-0620)

IncludedAccessories

Kit

991171

Includes

•

(Notinduded

with

some models) (971129)

(859912)

Optional Antenna Upgrade

Kit

314473-0640

Pole Mount Panel

Antenna

40' RG6 ca

1. Pole Mount

(Packet A) 2. Wall Mount

(Packet B) 3. Window Mount

(Packet C)

Appearance

device and accessories

may

vary.

Tools

Required

for

Installation

Depending on your particular installation, you will need the following tools:

1. Pole mount -10 mm open-end wrench

adjustable wrench

2. Wall mount

Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdri

ver

Before Getting Started

Before you install your

DT™

and start

enjoying improved cellular reception

your home

office, please do the

following:

Read through all the installation

steps. This will help you know what to

expect from start to finish.

Watch the YouTube video

demonstrating the DT Signal Boost

installation at: wilsonelectronics.com/

DTvideo.

Determine the best installation option

for your needs.

-Inside Window Mount Option -

-Outside Pole Mount Option -

(Best Option)

-Rafter Mount Option -pg.7

4. Familiarize yourself with all materials

in your product package. This will

allow you to know which pieces are

referenced

the instructions.

Identify the location

your best

available cellular signal. See page 4.

Plan where to mount your antenna.

Need

help?

www.

WilsonEiectronics.com

Tech

Support

866-294-1660

Mon.-Fri. Hours: 7 am to 6

MST

Find the Strongest Cellular Signal

Before you install your DT signal booster,

you must determine the location

the best

available cellular signal. This will affect the

location

your Outside Antenna and will

help you get the best performance from

your

DT.

You can find the strongest signal

outside your building, typically at the highest

point available, using any

the following

methods:

Best

method:

Connect the Outside Antenna to the

DT signal booster, and the DTto the

DesktopAntenna. Have one person

outside (on the roof for best results)

rotate the OutsideAntenna with a

second person inside the building near

the Desktop Antenna watching the

signal strength on a phone. This allows

you to read the signal strength from

nearby cell towers.

a. The person inside should have

the phone in test mode so the

numerical signal strength can be

read.

This

is more accurate than

the

bar

indicator.

www.

wilsonelectronics.com/test-mode-

instructions for help in finding

the

test mode for

your

phone.

The person on the roof should turn

the Outside Antenna

degrees

at a time. Allow 30 seconds for the

phone to register with each turn.

Rotate in small

increments

The person inside should note the

readings on the phone with each

turn. Signal readings usually appear

as a negative number. The closer the

number gets to zero, the stronger the

signal (for example, -86 dB would be

a moderately good reading while -55

dB would be an excellent reading,

and

-11

0 dB would be a weak,

unusable signal).

d. Once you have determined which

direction provides the strongest

outside signal, you can install the

Outside Antenna

that general

direction.

Good

methods:

a. Place calls from several locations

outside

your

building.

you move

to different locations, note where

you

get

the best reception.

If you have a smart phone, you

can download apps that help you

identify locations

cell phone

towers

the strongest signal.

to the

App

Store and search for

"cell signal" to find available apps

for

your

device.

Acceptable

method

: Check the bar

indicator on

your

cell phone display

and note

where

the signal appears

the strongest. (Note: cell phone bars

are only an approximation

signal

strength and vary from phone to

phone.) Phones can take up to 30

seconds to reset to a

new

reading. Be

patient and repeat your signal check

several times.

WAIT30

SECONDS

For

additional instructions on finding

the strongest cellular signal, watch the

installation video at: wilsonelectronics.com/

DTvideo

4 Need

help?

www.WilsonEiectronics.com

Tech

Support

866-294-1660

on.

· F

ri.

Hours: 7 am to 6

MST

Quick Install -Inside Window

Mount Option

Additional installation options on pg. 6-12

Find

the

Strongest CellularSignal

(See page 4 for suggested methods.)

Ready

Install

Inside Window Mount

Select a location on the inside

window as high as possible and at

least 20 feet from where the DT will

be located. Note that this distance

typically requires the window mount

to be

a different room from where

you will locate the DT and Desktop

Antenna. The window should face

roughly in the direction

the

strongest cellular signal (see section

headed "Find the Strongest Cellular

Signal" on page 4

2. Clean the area on the glass with the

alcohol prep pad included

Packet

Insert the suction cups included

Packet C into the holes on the Outside

Antenna cradle using a twisting

motion. Press the suction cups onto

the window in the desired location.

Insert the Outside Antenna into the

cradle.

Connect the supplied coax cable

the antenna lead cable on the Outside

Antenna.

Route the cable as desired to the

location

the

DT.

Ifyou need to

connect both coax cables, use the

Cable Connector provided.

·.·

IRih------

•1.

l8L-J-L--

Connect the coax cable to

the

DT.

Connect the Desktop Antenna

the

DT.

Need help?

www.WilsonEiectronics.com

Tech Support 866-294-1660

Mon

Fri. Hours: 7

to 6

MST

8. Connect the DTto a surge protected AC

powerstrip with at least a 1000 Joule

rating. Ifyour

is working correctly, the

lights will be green.

the lights are

orange

red, see

the

"Troubleshooting" section on

page 9.

NOTE:

Modern energy efficient dual-

pane windows with coatings will

weaken the cellular signals as

they pass through because

metal oxide film applied during

manufacturing.

you have dual-

pane windows with energy efficient

coatings,

recommend one

the other mounting options if

your performance is not to your

satisfaction.

Installation Options

Outside Pole Mount

(Best Option)

1. Select a location on the roofwhere the

OutsideAntenna can

mounted on

a pole maintaining atleast 20 feet

vertical orhorizontal separation from the

inside DesktopAntenna.

Place the desktop signal

'I'

antennadirectly beneath

the

1 placement

theOutside

Antenna location

least20 feet

vertical

horizontal separation

from

the

desktopantenna

needed

Find an existing pole

obtain a

pole

1 to 2 inches in diameter.

Mounting hardware to attach the pole

to the roof can be purchased from a

hardware store

you can purchase

a Wilson's pole mount accessory kit,

part#901117. Install the pole in the

desired location.

Using the hardware

PacketA,

insert the U-bolt through the holes in

the Outside Antenna. Slide one

half

the bracket assembly onto the U-bolt.

4. Fit the assembly onto the pole in your

desired location by sliding the second

half

the bracket onto the U-bolt and

securing it with the lock washers and

nuts provided. Be sure the cradle is at

the desired height and rotated toward

the strongest cellular signal before

tightening the nuts. Do not overtighten.

6 Need help?

www.WilsonEiectronics.com

Tech Support 866-294-1660

Mon.-Fri. Hours: 7

to 6

Connect the supplied coax cable to

the antenna lead cable on the Outside

Antenna.

Route the cable as desired to the

location

the

DT.

Ifyou need to

connect both coax cables, use the Cable

Connector provided. Secure the cable

with ties as needed (ties not provided).

Rafter

Mount

Select a location

the building's rafters

where the Outside Antenna can be

mounted directly above the Desktop

Antenna with at least 20 feet vertical

or horizontal separation. The location

should allow you to mount the Outside

Antenna roughly

the direction

the

strongest cellular signal.

__.

Mount

the general

direction

the

strongest

cellular

signal

;

___

Mount at least I

[

20feetapart

·,....

-"·

l l

I !

i '

Mount the cradle antenna bracket to

the rafter using the four screws and

four washers provided

Packet B

(pre-drill

necessary.)

Connect the supplied coax cable to

the antenna lead cable on the Outside

Antenna.

;.-,

..._

4. Route the cable as desired to the

location

the

DT.

If you need to

connect both coax cables, use the

Cable Connector provided.

Additional Considerations

Whichever installation you choose,

keep the following guidelines

mind to

maximize your signal strength:

. Always turn the OutsideAntenna so

the Wilson logo

toward the strongest

cellular signal. The strength ofthe

signal at the Desktop Antenna (and

therefore, how far

will transmit a signal)

dependent upon the signal strength

at the OutsideAntenna. Be sure to

maximize the strength at the Outside

Antenna.

Rotate in small

increments

Maintain a distance

at least 20 feet

from the Outside Antenna to the DT

unit.

Need

help?

www.WilsonEiectronics.com

0Tech Support 866-294-1660

Mon.- Fri. Hours:

to 6

MST

If possible, place the Desktop

Signal Antenna directly beneath the

placement of the Outside Antenna

location. This creates a maximized

signal zone within the room where the

Desktop Antenna remains.

Place the desktop signal

antenna directly beneath the

placement

the Outside

Antenna location

least

feet

vertical

horizontal separation

from the desktop antenna

is needed

Keep the DT and the Desktop

Antenna

least

inches

away

from each other with the Wilson logo

the Desktop Antenna facing away

from the

DT.

~------

-)-

Minimum separation

of18inches

not face the Outside Antenna and

the Desktop Antenna toward each

other. This can cause the DT

show

red lights and shut down, preventing

oscillation or feedback (see

troubleshooting on pg. 9).

other

words, the Wilson logos on the

Outside Antenna and the Desktop

Antenna should always be facing

away from each other.

face the OutsideAntenna and

the DesktopAntenna toward

each other

you

do not know how

mount

hardware or

run

coax cable through

walls, ceilings

and

floors, get help from

one ofWilson's certified installers at

www.wilsonelectronics.com/installers

or from a qualified contractor or

electrician.

You

can

also try the Inside

Window Mount option

(pg

5),

which

may

sufficient for your needs.

Recommended:

Lightning

Surge

Protector

{Sold Separately, part #859992)

We recommend you install the Lightning

Surge Protector (LSP) close to the

DT.

Attach the cable from the Outside

Antenna to the surge protector and

ground the surge protector. The LSP

sold separately (refer to page 15).

DT and Desktop Antenna

Placement

Important

notice:

Connect your

Power Supply to a surge protected

powerstrip with at least a 1000 Joule

rating. Failure

this will

void

your

warranty

the event

a powersurge

lightning strike.

Select a location for the DT that

away from excessive heat, direct

sunlight, and moisture and has proper

ventilation. Recommended locations

include on a shelf,

a closet,

desk or behind

it.

sure the location

near a power outlet.

ensure

proper ventilation, keep other objects

at least six (6) inches away.

Attach the coax cable from the

Outside Antenna to the DT at the

connector labeled "Outside Antenna."

0 I

()

Need

help?

www.WilsonEiectronics.com

Tech

Support

866-294-1660

Mon.- Fri. Hours:

am to 6

MST

3. Attach the Inside Antenna to the

connector labeled "Inside Antenna

4. Ensure the Inside Antenna is facing

away from both the

and the

Outside Antenna.

Note

Face InsideAntenna

away

from

DT and

Outside Antenna

Plug in the power supply to the DT

at the input marked "Power" (next to

the "Outside Antenna" connector).

Plug the

power

supply into a surge

protected

power strip with at least

a 1000 Joule rating.

6. Check the lights on top

the

DT.

Two green lights mean you have good

signal. Ifyou

not have green lights,

see the following Troubleshooting Tips.

Troubleshooting

Understanding

Lights

The DT includes two indicator lights, one

for each band (for more information about

the frequency bands used by your cell

service provider visit wirelessadvisor.com.)

All indicator lights will be green, orange

red.

Green

indicates the unit is powered

and working properly.

You

always

want

the lights to be green.

Red indicates the DT has shut down to

prevent oscillation (feedback).

Orange

indicates the DT is

overloaded because it is too close to

a cell tower.

Note: Allred light issues must be resolved

before

orange light issues.

Fixing

Red

Light

Issues

any

lights on the DT are red try 1

the following:

a) Make sure all connections are tight.

b) Reduce the gain

the DT by rotating

the gain control knob corresponding

with the red light. This is done by

turning the knob counter-clockwise in

small increments, waiting 5 seconds

between each adjustment for the

to reset. Continue this adjustment

until the light turns green.

Wait 5seconds

between each

adjustment

IMPORTANT

NOTE: Reducing the

gain decreases the inside coverage

area. If the amount

coverage area is

sufficient when the green light comes

on, your installation is complete.

Need

help?

www.WilsonE/ectronics.com

Tech

Support

866-294-1660

Mon.- Fri.

Hour

s: 7 am to 6

MST

You

need to increase the distance

between the Outside Antenna and

the Desktop Antenna by moving them

horizontally and/or vertically farther

apart making sure they are not facing

towards each other.

~-----)-

Increase horizontal

and/orvertical

distance

the light is green after separating

the antennas, increase the gain

until the red light comes on. Then

slightly decrease the gain until the

green light appears. This ensures

maximum coverage.

d) Ifyour coverage area is still too small

after separating the antennas, contact

the Wilson Electronics Technical

Support Team for assistance: 866-

294-1660.

Fixing Orange LightIssues

If any lights

the DT are orange:

a) Turn down the gain control until you

get a green light.

Wait 5 seconds

between each

adjustment

Ifthe gain is not adequate for good

coverage, turn the Outside Antenna

away from the strongest cellular

signal

small increments until the

light turns green.

Turn

Away

Ifthe lights will not respond, turn the

gain down

5 dB increments and move

the OutsideAntenna. Continue

adjust

the gain and antenna positions until the

light turns green.

c) Ifthe light remains orange, contact

the Wilson Electronics Technical

Support

Team

for assistance: 866-

294-1660.

Fixing Blinking

Red

& Orange Light

Issues

Ifone

the lights on Signal

Booster are blinking red and orange,

it indicates that the Signal Booster is

experiencing extreme receiver overload

and has shutoff.

a) Turn away Outside Antenna from

the cell tower until lights no longer

flash.

needed, contact Wilson

Electronics Technical Support Team

for assistance.

Turn

Away

Fixing Blinking

Red

Light Issues

Ifone

the lights on Signal

Booster are blinking red, this means that

the Signal Booster has shutoff.

a) Increase the distance between

the cellular device and the Inside

Antenna.

Lights

Off

Ifone

the lights on Signal

Booster are off verify power to your surge

protected power strip. Ifpower and lights

are still offthis means that the gain has

been turned all the way down and the

band is

Power Save Mode. Increase

the gain until the light turns on. Ifthere

are bands that are not being used

the local coverage area, this will reduce

enegy consumption.

NOTE: The DT

can

be reset by

disconnecting

and

reconnecting the power

supply.

For additional descriptions on

troubleshooting, see the install video

at:

wilsonelectronics.com/DTvideo.

10 Need help?

www.WilsonEiectronics.com

Tech

Support 866-294-1660

Mon.- Fri. Hours:

to 6

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