Wilson Electronics WilsonPro A500 User manual
User Manual
A WILSON ELECTRONICS, LLC COMPANY
WilsonPro A500
Cellular Signal Booster
Package Contents 1
STEP 1: Preparation 2
STEP 2: Find The dBm Reading On Your Phone
3
STEP 3: Measure Signal Strength For Inside Antenna
4
STEP 4: Measure Signal Strength For Outside Antenna 5
STEP 5: Temporarily Mount The Outside Antenna 6
STEP 6: Connect The System 7
STEP 7: Compare Results 8
STEP 8: Permanently Mount The Outside Antenna 9
STEP 9: Permanently Mount The Inside Antenna 11
STEP 10: Route & Secure The Cable 12
Test System: Lights 13
Specifi cations 15
Safety Guidelines 16
Warranty 18
______
Index
WilsonPro A500 CELL PHONE SIGNAL BOOSTER
1
________
Package
Contents
WilsonPro
A500
2x Pole Mount
Bracket
Wall Mount
Bracket
Inside
Antenna
Outside
Antenna
2x Coax
Cables
Power
Supply
This device may be operated ONLY in a fi xed location for in-building
use. The signal booster unit is designed for use in an indoor,
temperature controlled environment (< 100 degrees Fahrenheit)
Window
Entry Cable
2CELL PHONE SIGNAL BOOSTER WilsonPro A500
______
Step 1: Preparation
NOTE: These instructions will walk you through a “soft” install process to fi nd the
optimal locations for the inside and outside antennas, then through the process of the
permanent installation.
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.
3 to 4 hours
2 people (a person to help with antenna calibration)
Ladder
Phillips-head screwdriver
10mm open-end wrench or adjustable wrench
Drill (if routing cable through wall)
Mounting Option A10” diameter pole (#BT512631) or an existing pole
Recommended: Power Strip
WilsonPro A500 CELL PHONE SIGNAL BOOSTER
3
______
Step 2: Find The dBm
Reading On Your Phone
Dial *3001#12345#* then press Call.
1 Hold down power button until you see 'Slide to Power Off'.
2 Then release the power button.
3 Hold the Home button until your main screen appears.
iPhone®
Android™
If you want to check 3G/1x but your iPhone is picking up 4G/
LTE signal, go to Settings>Cellular>Cellular Data Options>En-
able LTE>Select O .
After you system is set up, you can go back to the dots signal
by once again dialing *3001#12345#* then pressing call.
When the menu comes back up, tap “phone” in the top left
corner of your phone.
iOS 11 no longer displays the decibel (dBm) reading in ‘Field
Test Mode’. Tip: Using the bar indicator on your cell phone can
assist you in finding the strongest signal direction as well a
placing calls in different locations. For changes/updates on
this issue, periodically go to weboost.com/signalstrength.
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options/wording
depends on phone model)
iPhone®
iOS 11 - current
Visit: www.weboost.com/blog/how-to-test-signal-
strength-on-your-phone
Apps to Measure Signal Strength:
iPhones
•OpenSignal is a free app that allows you to run a test of your iPhone’s true speed
•Speedtest by Ookla is another free app
Android users: do a signal strength test and network speed test.
•Network Cell Info Lite, available for free on the Google Play store, provides nearly
real-time monitoring of cellular and WiFi signals
4CELL PHONE SIGNAL BOOSTER WilsonPro A500
______
Step 3: Measure Signal
Strength For Inside
Antenna Placement
Having an accurate measurement of signal strength in decibels (dBm) is crucial
when installing your system. Decibels accurately measure the signal strength you
are receiving. Test both 3G and 4G signal for best results by turning the LTE o in
the carrier settings of your device.
SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm
4G/LTE
(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm
Turn o your cell phone’s WiFi to ensure you
are checking the cellular connection. The dBm
reading will be refreshed every 30-60 seconds.
Want faster results? Once you have a reading,
turn on airplane mode. Wait 15 seconds.
Turn o airplane mode. The signal strength
reading is refreshed.
Walk around your home/o ce taking signal
strength readings until you fi nd the area that has
the weakest reception, or number farthest away
from zero. For example -100 is a weaker signal
than -80.
Weakest Signal Number:___________
Weakest Signal Location: ___________
Place your Inside Antenna in this poor signal area
on the fl oor and against the wall where you will
mount it. For best results, keep the inside antenna
more than 18 inches away from the booster.
WilsonPro A500 CELL PHONE SIGNAL BOOSTER
5
______
Step 4: Measure Signal
Strength For Outside
Antenna Placement
This is the most critical step of the installation
process because it will determine the overall
performance of the booster system. Using the
same method as Step 3, fi nd the place with the
strongest signal (number closest to zero) on the
outside of your home.
The further apart the Inside Antenna is located
from the Outside Antenna, the better. To
determine the best location for your Outside
Antenna, note the dBm reading in a variety of
locations.
Note: The Outside Antenna must be at least 6
meters vertical or 15 meters horizontal from the
Inside Antenna for best performance. Make sure
the Inside Antenna and outside Antennas are
facing away from each other.
6CELL PHONE SIGNAL BOOSTER WilsonPro A500
______
Step 5: Temporarily Mount
The Outside Antenna
Use one of the two options to mount the
outside antenna on the side of the house with
the strongest signal.
A Option (Best)
B Option (Good)
Note: The Outside Antenna must be at least 6
meters vertical or 15 meters horizontal from the
Inside Antenna for best performance. Make sure
the Inside Antenna and outside Antennas are
facing away from each other.
A
B
WilsonPro A500 CELL PHONE SIGNAL BOOSTER
7
______
Step 6: Connect The System
2
Connect the supplied Coax Cable to end of
booster labeled Inside Antenna.
3
Power up the Booster.
To protect Booster from power surges, connect
to a power strip.
1
Connect the supplied Coax Cable to end of
booster labeled Outside Antenna.
If you choose to bring the cable in through
a window, you can use the fl at Window
Entry Cable to connect the two 15 feet cable
sections. You can use this option during set-up
and/or permanently if you don’t want to drill
holes through your wall.
Window Entry Cable
Outside
Antenna
Inside
Antenna
8CELL PHONE SIGNAL BOOSTER WilsonPro A500
______
Step 7: Compare Results
Using the fi eld test mode described in step 3, measure the new signal
strength and write it down here ___________.
Compare this number with the original reading you took in the same part of the house.
If the number is higher (closer to zero) than the original reading without booster, your
booster is working. If it is not, look at the lights on the booster and the section at the
end of this manual “Test System: Lights”.
Did you know a signal increase in just
3dB is 2 times the power and signal amplification!
Distance from Cell Tower
CELL
TOWER
Signal Strength
GOOD
Signal Strength
POOR
Signal Strength
DEAD ZONE
Signal Strength
EXCELLENT
Signal Strength
FAIR
3G/1x
4G/LTE
-70dBm
-90dBm
-75dBm
-100dBm
-90dBm
-108dBm
-105dBm
-115dBm
-110dBm
-120dBm
DECIBEL GAIN POWER INCREASE
3dB 2 times the power and signal amplifi cation
6dB 4 times the power and signal amplifi cation
10dB 10 times the power and signal amplifi cation
12dB 16 times the power and signal amplifi cation
20dB 100 times the power and signal amplifi cation
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