Wilson Electronics 4G LTE 700 User manual

Wilson

Electronics, Inc.

Contents:

Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . 1

Quick Install Overview........................... 2

Installation Diagram............................. 3

Before Getting Started........................... 4

Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . 6

Installing the Inside Antenna . . . . . . . . . . . . . . . . . . . . . . 8

Installing a Wilson Electronics Signal Booster. . . . . . . . . 9

Powering up a Wilson Electronics Signal Booster..... 10

Finding the Strongest Signal ..................... 11

Understanding the Signal Booster Lights . . . . . . . . . . . 13

Warnings and Recommendations ................. 15

Guarantee & Warranty.......................... 17

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Note: This manual contains important safety and operating information. Please read and

follow the instructions in this manual. Failure to do so could be hazardous and result in

damage to your Signal Booster.

4G LTE 700

Band 13, 70 dB

Adjustable Gain

In-Building Wireless 700 MHz

Smart Technology ™

Signal Booster

Installation

Guide

Signal Booster

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Installation Instructions for the Following

Wilson Electronics Signal Booster:

4G LTE 700 Band 13, 70 dB Adjustable Gain In-Building

Wireless 700MHz Smart Technology ™ Signal Booster

Model # 271865

FCC ID: PWO271865 IC: 4726A-271865

The term “IC” before the radio certification number signifies that Industry Canada technical

specifications were met.

How it Works

Wilson Electronics Signal Boosters are bi-directional devices that

deliver service levels consistent with what would be expected in areas

of high cell network coverage. They amplify a weak or shadowed

signal in mobile, marine, M2M and in-building applications. When

using a Wilson Electronics Signal Booster in conjunction with

Wilson Electronics antennas, the Outside Antenna will collect

the cell tower signal and send it through the cable to the Signal

Booster. The signal is then amplified and re-transmitted through the

Inside Antenna into the room. Cell phones and cellular data cards

in that area then communicate with the improved signal. When a

cell phone or cellular device transmits, the signal is received by the

Inside Antenna, amplified by the Signal Booster and broadcasted

back to the cell tower through the Outside Antenna.

Inside this Package

Signal

Booster

AC/DC

Power

Supply

To purchase, call Wilson Electronics Sales Department at: 800-204-4104

Outdoor Antenna Options Indoor Antenna Options & Accessories

1. Yagi Antenna (301111)

2. Wide Band Directional Antenna 700 MHz -

2700 MHz (304411)

3. Wide Band Panel Antenna 700-2700 MHz

(301157)

Wide-Band Panel Antenna 700-2700MHz (301134 & 301135)

B. 50 Ohm Lightning Surge Protector with N-Connector

(859902)

Splitter options on page 9

Note: Kits may contain different accessories

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Select a location to install the Signal Booster that is away1.

from excessive heat, direct sunlight, moisture and has proper

ventilation. Do not place the Signal Booster in an air-tight

enclosure.

Select a location on the roof of the building to install the Outside2.

Antenna. Use a cell phone in test mode to find the strongest

signal from the cell tower. Visit www.WilsonElectronics.com

to find test mode function for your particular cell phone (see

page 11).

Run the Outside Antenna cable to the Signal Booster and3.

attach it to the connector labeled “Outside Antenna” on the

Signal Booster. Run the Inside Antenna cable to the Signal

Booster and attach it to the connector labeled “Inside Antenna”

on the Signal Booster (see page 7 for more information on

running cable). Lightning Surge Protection is recommended for

all in-building installations (see page 6).

Select a location for the Inside Antenna, preferably in the4.

center of where the signal needs to be amplified. A minimum

separation distance (combined vertical/horizontal) of 20 feet is

necessary for operation (see page 8). If the inside coverage is

not sufficient you may need as much as 50 feet of separation.

See installation diagram on pages 3 & 4.

Before powering up the Signal Booster, verify that both the5.

Outside Antenna and the Inside Antenna are connected and

check that all connections are tight. Note: Be careful when

plugging the connectors in so as not to bend the center pins

on the connectors.

The Signal Booster has been packaged with the gain control6.

knobs adjusted to the highest gain position. If the 700 MHz

light is not green, please refer to pages 13 & 14.

Warning:7. Connecting the Signal Booster directly to a cell phone

with use of an adapter may damage the cell phone and the

Signal Booster.

Quick Install Overview

See Installation Diagram on page 3. Contact Wilson Electronics

Technical Support Team with any questions at 866-294-1660.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Typical Installation

Outside

Antenna

Inside Antenna

Installation Diagram

Note: The Inside Antenna may be

mounted on the wall directly under

the Outside Antenna, in the null zone,

if 15 feet of vertical separation can be

maintained.

Inside Antenna

Preferred Method: Place the Inside

Antenna in the ceiling facing down

for the best coverage.

Note: A Lightning Surge Protector is

recommended for all building installations.

Make sure the protector is installed in line

between the Outside Antenna and the

Signal Booster.

(Optional

second

antenna for

additional

coverage).

Null Zone: The area under

the Outside Antenna, where

the antenna radiates the

least.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Before Getting Started

This guide will help you properly install your Wilson Electronics

Signal Booster. It is important to read through all of the

installation steps for your particular application prior to

installing any equipment. Read through the instructions,

visualize where all the equipment will need to be installed and do

a soft installation before mounting any equipment.

Contact Wilson

Electronics Technical Support with any questions at: 866-294-1660.

Typical Installation

Power

Supply

Signal

Booster

Lightning

Surge Protector

(recommended)

Splitter

(if using multiple

Inside Antennas)

(Optional

third antenna

for additional

coverage).

Inside Antenna

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Reasons for Weak Cellular Signals

Anyone who uses a cell phone or cellular data card knows the

frustration of not being able to connect to or maintain a strong

cellular signal. When this occurs, it is generally due to one of two

reasons:

Location of the Nearest Cell Tower – Cell towers are situated1.

to provide broad coverage; however, there are many areas in

which signal strength may be reduced by topographic features

or by local government restrictions on the height or placement

of the towers themselves. Rural areas generally have fewer cell

towers than urban regions.

Natural and Man-Made Obstructions – Signal strength can2.

also be negatively affected by trees, hills, buildings, weather,

and other obstructions. You may be relatively close to a cell

tower but still unable to make a call. This often occurs in homes,

offices and other buildings in which stucco, concrete or metal

walls may block the signal.

The Signal Booster works with two antennas. The Inside Antenna

communicates with your cellular device and the Outside Antenna

communicates with the cell tower. The Outside Antenna receives

the cell tower signal and sends it through the cable to the Signal

Booster, where it is amplified and re-transmitted much stronger

through the Inside Antenna into the room. When the Inside Antenna

picks up a signal from your cellular device, the Signal Booster

amplifies that signal and transmits it through the cable to the Outside

Antenna and back to the cell tower. (Note: The Signal Booster will

only operate if there is an adequate signal to amplify.)

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Cell Tower

Drip hole on bottom

Installing Lightning Protection

(sold separately)

Outside Antenna Installation

The Outside Antenna should be mounted as shown in the

illustration above. The mounting bracket, included with Outside

Antenna, is adjustable and will accommodate pipe diameters

from 1.25” to 2” (pipe sold separately Part# 901117). Mount the

antenna so that there is at least 3 feet of clearance in all directions

around it. Position the antenna so that it has an unobstructed line

of sight to the cell tower’s strongest signal. Make sure the Outside

Antenna is not pointing across your own roof or at the Inside

Antenna as this will cause the oscillation protection circuitry to

shut down the Signal Booster.

Warning

Lightning protection is recommended for all installations (sold

separately) (Part #859902). Take extreme care to ensure that neither

you nor the antenna comes near any electric power lines.

Install the Lightning Surge

Protector (LSP) close to

the Signal Booster. Attach

the cable from the Outside

Antenna to the surge

protector, using a short

length of low loss cable;

attach one end to the LSP

and the other to the Outside

Antenna connector on the

Signal Booster. Attach a

ground wire (not included)

to the LSP. LSP may be

purchased at www.WilsonElectronics.com or 800-204-4104.

To the Outside Antenna

Ground Wire

(not included)

Lightning Surge

Protector

Signal Booster

7Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Mounting Tips for Running Outside

Antenna Cable

If you are mounting the Outside Antenna on the roof of your

building, we have found that it is easiest to run your cable

underneath the down side of your roof’s flashing. If you have

satellite TV service installed at your home or office, you may be

able to follow the same route as the satellite TV cables that are

already running from outside of your building to the inside. After

routing the cable, we recommend sealing any areas where the

cable passes into the building with silicone, cable bushings or

other waterproof sealant to keep your installation from leaking.

If you are mounting the Outside Antenna to the outside wall of

your home or building, the simplest way is to run the cable on

the outside of the wall and attach it to the exterior of your home

or office. Then drill a hole through the wall where you want the

cable to appear on the inside of the building. Before drilling, make

sure that there are no electrical outlets, sewer or water pipes, or

electrical wiring in the wall that you are about to drill through as

this could potentially harm you or damage the building.

After drilling the required hole, run the cable through and seal

it with silicone, cable bushings or other waterproof sealant to

Selecting a Direction for the Outside Antenna

Select a location on the roof of the building to install the Outside

Antenna. Use a cell phone in test mode to find the strongest signal

from the cell tower. See below for more information. To get the

strongest signal possible, it is very important to set up your Outside

Antenna properly. The Inside and the Outside Antenna must be

mounted in such a way that they are able to pick up the best possible

cell signal on the outside of the building and provide the best possible

signal on the inside of the building. Mount the Outside Antenna as

high as possible facing the cell tower in an area with the best possible

signal coverage. Note:

Never point the front of a directional antenna

toward the Inside Antenna. See Figures 1 & 2 on page 12.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

enclose the hole that you have created. In some instances, it

may be possible to run the cable up into the fascia of the attic

overhang. In this circumstance, the cable will be accessible in the

attic for further routing.

Installing the Inside Antenna

Find the desired location for the Inside Antenna (Panel Antenna

option shown). Verify that the Inside Antenna and the Outside

Antenna have the necessary separation (Minimum of 20 vertical/

horizontal feet if installed with Signal Booster set at a lower

gain, for maximum gain you may need as much as 50 feet of

separation). For optimum results the antenna should be mounted

at least 6 feet off the ground.

Ceiling

Rafters

Inside

Antenna

In some cases, multiple Inside Antennas may be required, for

instance if you have multiple rooms with poor signal. A signal may

be split by using a splitter (sold separately). If using more than

one Inside Antenna, a separation of at least 20 feet is necessary

between Inside Antennas. See configuration on pages 3 & 4.

Warning: An Inside Antenna must have a separation distance

from all persons that is at least 8 inches for the panel antenna.

Splitter Options:

3-way

(859980)

4-way

(859981)

2-way

(859957)

(sold separately)

Optional Panel

Inside Antenna

(sold separately)

9Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Installing a Wilson Electronics Signal Booster

Select a location to install the Signal Booster that is away from

excessive heat, direct sunlight, moisture and that has proper

ventilation. Do not place the Signal Booster in an air-tight

enclosure. Recommended installation locations for in-building

Signal Boosters are near a power outlet and in a closet, or on a

shelf.

Note: It is important to have adequate air ventilation. Maintain at

least 6 inches of clearance from surrounding objects.

Run the Outside Antenna cable to the Signal Booster and attach it

to the connector labeled “Outside Antenna” on the Signal Booster.

Run the Inside Antenna cable to the Signal Booster and attach it to

the connector labeled “Inside Antenna” on the Signal Booster.

Note:

For distances of 20 feet or more, use Wilson low loss cable to

prevent significant signal loss.

Note: Be careful when plugging the connector in so as not to

damage the center pins on the connectors.

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