Wilson Electronics Sleek 4G User manual

Wilson

Electronics

Mobile

4G™

Cellular

Signal

Booster

460108

Need

help?

www.

WilsonE/ectronics.com

DTech

Support

866-294-1660

Mon

.- Fri. Hours: 7 am to 6

MST

THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER

WILL ADJUST TO THE TEMPERATURE OF ITS

ENVIRONMENT, BUT

DESIGNED TO PROTECT THE

SIGNAL BOOSTER TECHNOLOGY. FOR EXAMPLE.

THE SUMMER,

THE SIGNAL BOOSTER CASE MAY BE AS HOTAS 150 DEGREES

INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES WILL NOT

DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE

RISK TO THE VEHICLE. AGAIN,

SURE TO PLACE YOUR SIGNAL

BOOSTER

A LOCATION WITH ADEQUATE VENTILATION AND AWAY

FROM DIRECT SUNLIGHT OR MOISTURE.

THE MOBILE 4G SIGNAL BOOSTER

MAY REMAIN ON.

VEHICLES

WHOSE 12V DC POWER SOURCES

DO NOTAUTOMATICALLY SHUTDOWN WHEN THE

VEHICLE IS TURNED

OFF.

THIS COULD RESULT

DISCHARGING THE VEHICLES BATTERY

ONE

TO TWO DAYS.

Installation Instructions for the Following Wilson Electronics Signal Boosters:

Mobile 4G SmarTech

ill™

Signal Booster

Model#

460008 FCC

10:

PW0460008

Contents

Package Contents

................................................................

Before Getting Started

............................................................

Installation

......................................................................

Troubleshooting & Understanding Lights.

............................................

Additional FAQ.

..................................................................

Outside Antenna Options

.........

................................................

Safety Guidelines

.................................

..............................

Signal Booster Specifications

......................................................

Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Back Cover

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help?

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Package Contents

Mobile

4G"'

Signal Booster

Optional

Antennas

Mini-Mag

OutsideAntenna

301126

Slim Low Profile

InsideAntenna

301152

•

DC Power Supply

/2.5A

859913

12" Mag Mount

NMO Marine

Outside Antenna

311103

Outside Antenna

311104-5810 Outs1de Antenna

311130-5810 Trucker

Outside Antenna

311101

Appearance

devi

and

cessories may vary.

Before Getting Started

Before you install your Mobile

Booster and

start enjoying improved cellular reception please

do the following:

Read through all the installation steps. This

will help you know

what

to expect from start

to finish.

Watch the YouTube video demonstrating

the Mobile

Signal Boost installation at:

wilsonelectronics.com/Mobile4Gvideo

Familiarize yourselfwith all materials in

your product package. This will allow you

to know which pieces are referenced in the

instructions.

Installation

You

can install

your

Mobile 4G Signal Booster

in your vehicle using the following steps. NOTE:

Before completing your installation, create a

"soft" installation by putting the components

your Mobile

Signal Booster in place and

testing the operation before mounting equipment.

Install the outside antenna. Select a

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WilsonE/ectronics.com

location on top

the

car

that is:

• Nearthe center

the vehicle's roof.

• At least 12 inches from any other

antennas.

• Free

obstructions.

• At least 6 inches from

any

windows

(including sunroofs).

•

least 8 inches from

any

people.

The outside antenna mustbe installed

vertically on a metallic surface.

Run the outside antenna cable into the

car

. The cable is strong enough that it

may

be shut in most vehicle doors without

damaging the cable. For a cleaner look,

carefully pull down the

door

seal, run the

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Mon.- Fri.Hours: 7

to 6pm MST 3

cable under the seal, and push the seal

back into place. This method reduces wear

on the cable as the door opens and closes.

--=---

------

Install the Low-Profile inside antenna.

• Identify a place on the right side

the

driver's seat to mount the inside antenna.

The location should be at least

inches

from where the cellular device will be

used.

• Install the inside antenna at the same

angle as the cell phone when held in use

or near the laptop's cellular data card to

maximize signal strength.

For a more professional look, you can

install the inside antenna underneath a car

seat cover

upholstery.

·When

you have tested the functionality

your Mobile 4G Signal Booster, mount

the inside antenna by peeling

off

the

backing

the Velcro®

and attach it to

your selected location on the seat and

secure the inside antenna.

Place and connect the Mobile 4G Signal

Booster.

• Select a location for the Signal Booster

that

free from excessive heat, direct

sunlight and moisture and that has

proper ventilation. Good locations

include underneath a seat

under the

dashboard.

• Connect the wire from the outside antenna

to the port labeled "outside antenna" on

the Signal Booster.

• Connect the wire from the inside antenna

to the port labeled "inside antenna" on the

Signal Booster.

• Plug the power adapter into vehicle's

12V DC power supply and attach the

cord to the side

Power Booster labeled

"Power." NOTE: Do NOT connect the

power to the Signal Booster until you

have connected both the inside and

outside antennas.

• Power up your Signal Booster by flipping

the switch on the back

the DC power

adapter on. A red light should appear on

the power adapter.

Note: The Mobile 4G Signal Booster may remain

on, in vehicles whose 12V DC power

sources do not automatically shutdown

when the vehicle

turned off. This could

result

discharging the vehicles battery

one to two days.

Note: Some 12V DC power sources are shut

down when the vehicle ignition is turned to

off. Refer to your vehicle owners manual

for specifics related to your vehicle.

NOTE: The aluminum casing

your Signal

Boosterwill adjust to the temperature

its

environment, but is designed to protect the

Signal Booster technology. For example,

the

summer, the Signal Booster case may be as hot

as 150 degrees inside your vehicle. These high

temperatures will NOT damage the Signal Booster,

nor do they pose a fire risk to the vehicle. Again,

sure to place your Signal Booster

a location with

adequate ventilation and away from direct sunlight

or moisture.

Need

help?

--t

www.

Wi/sonE/ectronics.com

Tech Support 866-294-1660

Mon.-

Fri

. Hours:

to 6

MST

Troubleshooting &Understanding

Lights

The lights on the front

the Mobile 4G Signal

Booster indicate whether the system is working

there are problems. Each light indicates

the operation

its labeled frequency. Take the

following steps based on the indicator light color

when using the Mobile

Signal Booster.

Lights off:

the

lights are not on:

• Check connections on the power supply

to see that it is firmly plugged into both the

Mobile 4G Signal Booster and the power

source.

• Ifusing a DC power supply in your vehicle,

ensure the power supply is properly inserted.

Then check the 12 volt power from the car

socket and the fuse. Replace the fuse

necessary.

Red light: A red light indicates oscillation is

occurring. Oscillation is similar to feedback

between a microphone and speaker. When

oscillation occurs, the Signal Booster will power

down to protect the cell tower.

eliminate

oscillation, the outside antenna needs to be

moved farther from the inside antenna. Move the

outside antenna on the roof to the rear

the car,

but

least 8

12 inches from the rear or side

windows. Disconnect the power from the Signal

Booster, then reconnect the power to reset the

Signal Booster.

United States Carrier Frequency Use

Flashing red light:

one or more

the lights

on the Signal Booster are blinking red, this

means that the Signal Booster has shutoff due to

close proximity to the handset or mobile device.

Increase the distance between the handset

and

the

Inside Antenna until the light is no

longerflashing red. Contact Wilson Electronics

Technical Support Team for assistance.

Green light: A green light indicates the Mobile

4G Signal Booster is working properly.

you

have

additional questions about the

operation

your

Mobile

Signal

Booster

please

contact

the

Wilson Electronics

technical

support

team

866-294-1660

email [email protected].

Additional FAQ:

What hours can I contact tech support?

Technical Support can be reached from 7:00am

to 6:00pm

MST,

by calling (866-294-1660),

email, at [email protected]

How does weather affect the performance

my outside antenna?

Water vapor (e.g. rain, fog, snow

other

precipitation) creates an effective filter to cellular

signal.

times

heavy precipitation, you may

see less performance.

What's the difference between the 800 MHz

and the 1900 MHz bands? How do I know

which MHz band

cell phone uses?

The Mobile 4G works with all major North

American cellular providers on the 800 & 1900

MHz frequencies. Traditionally, 800/1900MHz are

associated with voice and

data; while 700MHz

and 1700/2100MHzare associated with 4G data.

For more detail, refer to wirelessadvisor.com.

We recommend visiting www.wirelessadvisor.com for information regarding the frequency band used by

your cell service provider

a specific geographical location.

Need help?

www.WilsonE/ectronics.com

Tech Support 866-294-1660

Mon

Fri

. Hours: 7 am to 6

MST

Outside

Antenna

Options

Mini-Mag

NMOAntenna

Kit

311104

40015

301126

12.5

RG174

cable-

SMA

Kit

311104-5810

•

800/1900

NMO

Antenna

301113

12.5

RG174

cable-

FME

•

800/1900

NMO

Antenna

•

15'

LMR400

Cable

•

10'

RG58

Cable

12"

Mag

Mount

Kit311112-5810

Kit

311104-17410

•

800/1900

NMO

antenna

311103

12.5'

RG174

311125w/

RG174

311128

12.5'

RG174

314202

12.5'

RG174

311703

12.5'

RG174

•

800/1900

NMO

Antenna

•

10'

RG58

Cable

Kit

314203-5810

• 800/900/1900

NMO

Antenna

• 1

RG58

Cable

•

10'

RG174

cable

Kit

311112-17410

•

800/1900

NMO

antenna

•

10'

RG174

cable

Trucker

Antenna

Kit

314203-17410

311101

w/10

.5'

RG58

311701

w/10.5'

RG58

311119

w/13.5'

RG58

311133

w/13.5'

RG58

Kit

311112-40015

•

800/1900

NMO

Antenna

•

15'

LMR400

cable

Kit

314203-40015

• 800/900/1900

NMO

antenna

•

10'

RG174

cable

Glass

Mount

Marine

Antenna

• 800/900/1900

NMO

antenna

•

15'

LMR400

cable

311102

w/14'

RG58

311114

w/14'

RG58

311130-5810

w/10

RG58

Wilson

Electronics

manufactures

wide

variety

antennas

help

you

customize

your

Signal

Booster

for

your

specific

application

See

your

dealer

visit www.

WilsonEiectronics

com

Safety Guidelines

&WARNING: The Inside Antennas must have 18 inches

separation distance from all active users.

& WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone.

&WARNING: Use only the power supply provided in this package. Use

a non-Wilson Electronics product may

damage your equipment.

&WARNING: The Outside Antenna must be installed no higher than 10 meters (32'9") above ground.

&RF SAFETY WARNING:

Any

antenna used with this device must be located at least 8 inches from all persons.

BEFORE USE,

you

MUST REGISTER THIS DEVICE

with

your

wireless

provider

and

have

your

provider's

consent.

Most

wireless

providers

consent

the

use

signal

boosters.

Some

providers

may

not

consent

the

use

this

device

their

network.

you

are

unsure,

contact

your

provider.

You

MUST operate

this

device

with

approved antennas

and

cables

specified

the

manufacturer.

Antennas

MUST

installed

least 20

inches)

from

any

person.

You

MUST cease

operating

this

device

immediately

requested

the

FCC

licensed

wireless

service

provider.

WARNING.

E911

location

information

may

not

provided

may

inaccurate

for

calls

served

using

this

device.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions:

(1)

This device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment.

Need

help?

'-"EJ

www.WilsonEiectronics.com

Tech

Support 866-294-1660

Mon.- Fri. Hours:

to 6

MST

Signal Booster Specifications

Model Number

Connectors

SMA

Antenna Impedance

0hms

Frequency

704-746

MHz,

746-787

MHz,

824-894

MHz.

1850-1995

MHz,

1710-175512110-2155

MHz

3Power output for single cell phone (dBm)

700

MHz

Band

708

11Hz

Band

13 800

11Hz

180011Hz

1700MHz

Uplink 25.7 24.4

25.1

25.2 23.8

3Power output for single cell phone (dBm)

700

MHz

Band

700

MHz

Band

13 800

11Hz

1900MHz 2100MHz

Downlink -4.3

-4.1

-1.2

4.0 5.6

Noise Figure (typical downlink/uplink) 3d8nominal

Isolation

>90d8

Power Requirements

5V2.5A

Each Signal Booster

individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory

reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals

order to increase coverage

authorized frequency bands only. If the Signal Booster

not

use for five minutes, it will reduce gain until a signal

detected. If a detected

signal

too high

a frequency band, or

the Signal Booster detects

oscillation, the Signal Booster will automatically turn the power off

that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such

automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing

power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster's microprocessor.

Need help?

www.WilsonE/ectronics.com

§\'~

Tech

Support 866-294-1660

Mon.- Fri. Hours: 7

to 6

MST

30-Day Money-Back Guarantee

All Wilson

Electronics

products

are protected by Wilson Electronics

30-day

money-back

guarantee.

for any

reason the

performance

any

product

is not acceptable, simply return the

product

directly

to the reseller with a

dated

proof

purchase.

2-Year Warranty

Wilson Electronics Signal Boosters are warranted for two

(2)

years against defects

workmanship and/or materials.

Warranty cases may be resolved by returning the product directly to the reseller with a dated proof

purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer's expense, with a dated proof of

purchase and a Returned Material Authorization (RMA) number supplied

Wilson Electronics. Wilson Electronics

shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or

replaced product back to the original consumer

located within the continental U.

This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to

misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Failure

use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.

RMA numbers may be obtained by contacting Technical Support at 866-294-1660.

Disclaimer:

The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no

responsibility is assumed by Wilson Electronics, LLC for any business

personal losses arising from its use,

for any infringements

patents or other rights

third parties that may result from its use.

2014

Wilson

Electronics,

LLC

All

rights

reserved.

U.S.

Patent

Nos.-

7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; 8,639,180

~Wilson

Electronics

3301

East Deseret Drive,

St.

George,

84790

web: www.WilsonEiectronics.com

email: [email protected]

phone: 866-294-1660 I local: 435-673-5021 I fax: 435-656-2432

YoumJ

E:JIJ

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PLEASE

CALL

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Contact our

customer service team at:

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TOLL

FREE

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(Mon-Fri 7 am to 6 pm MST)

ARE

HAPPY

TO ASSIST YOU WITH

ANY

INSTALLATION NEEDS

OR QUESTIONS

THAT

YOU MAY HAVE

~!!!~!!

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•

)

Product

Registration

Thank

you

for

purchasing

this

Wilson

Electronics

product.

Please

take

the

time

your

new

product

our

website:

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