Wilson Electronics Signal 4G 460019 User manual

ENGLISH FRANÇAIS

Signal 4G™

Need help? www.wilsonpro.com Customer Support 866-294-1660

Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST

ENGLISH

Need help? www.wilsonpro.com Customer Support 866-294-1660

Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST

IT IS VERY IMPORTANT

TO POWER YOUR SIGNAL

BOOSTER USINGASURGE

PROTECTED AC POWER

STRIP WITHAT LEASTA1000

JOULE RATING.

FAILURE TO DO THIS WILL VOID YOUR WARRANTY

IN THE EVENT OFA POWER SURGE OR LIGHTNING

STRIKE.

! ! THE SIGNAL BOOSTER UNIT IS DESIGNED

FOR USE INAN INDOOR, TEMPERATURE-

CONTROLLED ENVIRONMENT (LESS

THAN 150 DEGREES FAHRENHEIT). IT IS

NOT INTENDED FOR USE INATTICS OR SIMILAR

LOCATIONS SUBJECT TO TEMPERATURES IN

EXCESS OF 150°F.

Contents

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Before Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Quick Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Additional FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Warnings and Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Installation Instructions for the Following Wilson Signal Booster:

Signal 4G™SmarTech ®Signal Booster

Model #460019 FCC ID: PWO460019 IC ID: 4726A-460019

The term “IC” before the radio certiﬁcation number only signiﬁes that Industry Canada technical speciﬁcations were met.

ENGLISH

Need help? www.wilsonpro.com Customer Support 866-294-1660

Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST

Before Getting Started

Before you install your Signal 4G booster

and start enjoying improved cellular

reception, please do the following:

1. Read through all the installation steps.

This will help you know what to expect

from start to ﬁnish.

2. Familiarize yourself with all materials

in your product package. This will

allow you to know which pieces are

referenced in the instructions.

Quick Installation

You can install your Signal 4G booster using

the following steps.

NOTE: Before completing your installation,

create a “soft” installation by putting the

components of your Signal 4G booster

in place and testing the operation before

mounting equipment.

1. Install the Outside Antenna. Select a

location that is:

• At least 12 inches from any other

antennas.

• Free of obstructions.

• At least 8 inches from any people.

The Mini Mag Outside Antenna must

be installed vertically on a metallic

surface.

Sold with

Security 4G Kit

Mini Mag

Outside Antenna

Install

Optional Outside

Omni Antenna

Install

2. Select a location to install the Signal

Booster that is away from excessive

heat, direct sunlight, moisture and that

Optional Kits

Optional Accessories

460119

Mini Mag

Outside Antenna

(301126)

5V / 2.5A

Power Supply

(859948)

3” RG174 w/SMA

(951151)

460219

Mini Mag

Outside Antenna

(301126)

6V / 2A

Power Supply

(859923)

3” RG174 w/SMA

(951151)

461119

Omni Antenna

(311203)

5V 2.5A

Power Supply

(859948)

30’ RG58 w/SMA

(955833)

10’ RG58 w/SMA

(955834)

12” Adapter w/MMcx

(951153)

12” RG316 w/MMcx

(951154)

Lightning Surge Protector

(859902) DC Plug-In 5.5V/2A Power Supply &

USB Cable (2D9910 / 359940) DC 6V/2A Hardwire Power Supply

(859923)

Signal 4G™

460019

ENGLISH

Need help? www.wilsonpro.com Customer Support 866-294-1660

Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST

Troubleshooting &

Understanding the Lights

The Signal Booster includes indicator lights on

the top of the Signal 4G. The indicator lights will

either be green or red.

Green indicates that the booster is

powered and operating at maximum gain.

Solid Red indicates that the booster has

shut off on the associated frequencies to

prevent oscillation (feedback).

Green/red Blinking indicates that the

booster is operating at a reduced gain to

prevent oscillation (feedback).

Fixing Red Light Issues

If one or more lights on the Signal Boost are red:

1. Make sure all connections are tight.

2. Increase the distance between the outside

antenna and the Signal 4G, by moving

them horizontally and/or vertically farther

apart until the light changes to green.

Remember to keep the antenna at least 6

inches from any window or sunroof.

3. Follow the same steps for a green/red

blinking light until the light goes solid

green.

4. If more separation is not possible and the

coverage of the booster is too small with a

green/red blinking light indicating reduced

gain, contact the weBoost Customer

Support Team for assistance:

866-294-1660.

Lights Off

1. Check connections on the power supply

to see that it is ﬁrmly plugged into both the

Signal 4G and the power source.

2. If using a DC power supply in your vehicle,

ensure the power supply is properly

inserted. Then check the 12 volt power

from the car socket and the fuse. Replace

the fuse if necessary.

3. If using a power strip in a building, ensure

the power strip is plugged in and turned on

and that power is coming from the outlet.

has proper ventilation. Do not place the

Signal Booster in an

air-tight enclosure.

3. Run the Outside Antenna cable to the

Signal Booster and attach it to the

connector labeled “Outside Antenna.”

From Outside

Antenna

From Cellular

Device/

Security

Panel

Power Adapter From

Surge Protector

4. An external adapter may be needed

to connect the cellular device or

security panel to the Signal Booster.

The external adapter plugs into the

included antenna extension cable and

directly into a socket on the cellular

device. Run the extension cable from

the external adapter and attach it to the

connector labeled “cell phone or data

card” on the Signal Booster.

Note: Be careful when plugging the

connector in so as not to bend the

center pins on the connectors. Ensure

all cables have a tight connection.

5. Before powering up the Signal Booster

verify that connections are tight. An AC

surge protector is recommended for all

installations (not included).

tight

connection

tight

connection

Power Adapter to

Surge Protector

ENGLISH

Need help? www.wilsonpro.com Customer Support 866-294-1660

Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST

Installation Diagram

(Figure 1)

Additional FAQ:

What hours can I contact customer support?

Customer Support can be reached fromMon.- Fri. 6 am to 7 pm MST and Sat.- Sun. 8 am to 5

pm MST, by calling (866-294-1660), or by email, at [email protected].

How does weather affect the performance of my Outside Antenna?

Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective ﬁlter to cellular signal. In

times of heavy precipitation, you may see less performance.

Carrier Frequency Use

We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada)

for information regarding the frequency band used by your cell service provider in a speciﬁc

geographical location.

Power Strip

Surge Protector

Power Supply

Signal 4G

Signal Booster

Cellular Modem

Mini-Mag Antenna

Installation

ignal 4

ower Suppl

urity

trol Pane

utside

mni Antenna

alla

ENGLISH

Need help? www.wilsonpro.com Customer Support 866-294-1660

Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST

Warnings and Recommendations

WARNING: Verify that both the Outside Antenna and the adapter extension cable are connected to the Signal

Booster before powering up the Signal Booster.

WARNING: Use only the power supply provided in this package. Use of a non-weBoost products may damage

your equipment.

WARNING: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.

RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have

your provider’s consent. Most wireless providers consent to the use of signal boosters. Some

providers may not consent to the use of this device on their network. If you are unsure, contact

your provider.

You MUST operate this device with approved antennas and cables as specified by the

manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or a licensed

wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served

by using this device.

This is a CONSUMER device.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.

Mobile Antennas

Mini-Mag

• 301126 w/ 12.5

RG174 cable- SMA

12” Mag Mount w/ 12.5’ RG174

• 311125

• 311128

• 314202

• 311703

Trucker antenna w/10.5’ RG58

• 311101

• 311701

Trucker antenna w/13.5’ RG58

• 311119

• 311133

NMO Antenna’s w/ RG174

Kit 311104-17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 311112-17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 314203-17410

• 800/900/1900 NMO

antenna

• 10’ RG174 cable

Marine Antenna w/RG58

Kit 311130-5810

• Marine Antenna

• 10’ RG58 cable

Glass Mount w/14’ RG58 cable

• 311102

NMO Antenna’s w/ RG58

Kit 311104-5810

• 800/1900 NMO antenna

• 10’ RG58 cable

Kit 311112-5810

• 800/1900 NMO antenna

• 10’ RG58 cable

Kit 314203-5810

• 800/900/1900 NMO

antenna

• 10’ RG58 cable

Outside Fixed Antennas

50 Ohm Outside Antenna Kits

Kit 314453-5825

• 50 Ohm Pole Mount

Panel Antenna

• 25’ RG58 Cable

Kit 314411-5825

• 50 Ohm Wide

Band Directional

• 25’ RG58 Cable

Kit 301111-5850

• Yagi Directional Antenna

• 50’ RG58 Cable

Kit 311129-5840

• 800 MHz Yagi Directional

• 40’ RG58 Cable

Kit 311203-5820

• Omni-Directional antenna

• 20’ RG58 Cable

Kit 311124-5830

• 1900 MHz Yagi Antenna

• 30’ RG58 Cable

Kit 314411-40075

• 50 Ohm Wide

Band Directional

• 75’ LMR400 Cable

Kit 311203-40020

• Omni-Directional antenna

• 20’ LMR400 Cable

Kit 301111-400170

• Yagi Directional w/

N-Female

• 170’ LMR400

Kit 311124-400100

• 1900 MHz Yagi Directional

• 100’ LMR400 Cable

Kit 311129-400100

• 800 MHz Yagi Antenna

• 100’ LMR400 Cable

Kit 314453-40075

• 50 Ohm Pole Mount

Panel Antenna

• 75’ LMR400 Cable

75 Ohm Outside Antenna Kits

Kit 301111-0675

• Yagi Directional Antenna

• 75’ RG6 Cable

• N-Male to F-Female adapter

Kit 311201-0620

• Omni Directional

w/ F-Female

• 20’ RG6 Cable

Kit 311129-0660

• 800 MHz Yagi Directional

• 60’ RG6 Cable

• N-Male to F-Female adapter

ENGLISH

Need help? www.wilsonpro.com Customer Support 866-294-1660

Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST

Kit 311124-0650

• 1900 MHz Yagi Directional

• 50’ RG6 Cable

• N-Male to F-Female adapter

Kit 314473-0640

• 75 Ohm Pole Mount

Panel Antenna

• 40’ RG6 Cable

Kit 314475-0630

• 75 Ohm Wide

Band Directional

• 30’ RG6 Cable

Kit 311141-0620

• 75 Ohm Grey Brick Antenna

• 20’ RG6 Cable

Kit 301111-11140

• Yagi Directional Antenna

• 140’ RG11 Cable

• N-Male to F-Female adapter

Kit 311201-1120

• Omni Directional

w/ F-Female

• 20’ RG11 Cable

Kit 311129-11110

• 800 MHz Yagi Directional

• 110’ RG11 Cable

• N-Male to F-Female adapter

Kit 311124-1180

• 1900 MHz Yagi Directional

• 80’ RG11 Cable

• N-Male to F-Female adapter

Kit 314473-1175

• 75 Ohm Pole Mount

Panel Antenna

• 75’ RG11 Cable

Kit 314475-1175

• 75 Ohm Wide

Band Directional

• 75’ RG11 Cable

Kit 311141-1120

• 75 Ohm Grey Brick Antenna

• 20’ RG11 Cable

Signal Booster Specifications

Signal 4G

Model Number 460019

Connectors SMA

Antenna Impedance 50 Ohms

Frequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz

Passband Gain (typical) 700MHz Band12/17

11.8 700MHz Band13

11.0 800MHz

10.0 1700/2100MHz

7.1 1900MHz

8.6

20 dB Bandwidth (MHz) 700MHz Band12/17 700MHz Band13 800MHz 1700/2100MHz 1900MHz

Typical

Maximum 29.5

33.9 31.6

33.9 38.4

40.6 81.8

85.4 75.4

77.4

Power output for single cell

phone (Uplink) dBm 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz

24.7 24.9 24.1 25.6 25.0

Power output for single cell

phone (Downlink) dBm 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz

-6.3 -6.5 -6.5 -7.7 -5.8

Power output for multiple

received channels (Uplink) dBm

No. Tones 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz

226.1 25.8 21.0 21.3 21.9

322.6 22.3 17.5 17.8 18.4

420.1 19.8 15.0 15.3 15.9

518.1 17.8 13.0 13.4 13.9

616.5 16.3 11.5 11.8 12.3

Power output for multiple

received channels

(Downlinklink) dBm

No. Tones 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz

2-6.0 -5.9 -5.7 -6.8 -6.0

3-9.5 -9.4 -9.2 -10.3 -9.5

4-12.0 -11.9 -11.7 -12.8 -12.0

5-14.0 -13.9 -13.7 -14.7 -14.0

6-15.5 -15.4 -15.2 -16.3 -15.5

Noise Figure 5 dB nominal

Isolation > 40 dB

Power Requirements 5.5 V 2 A

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory

reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase

coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a

detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power

off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five)

such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily

removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the

rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users.

This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

3301 East Deseret Drive, St. George, UT 84790

web: www.wilsonelectronics.com email: [email protected]

phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432

Wilson Electronics products covered by U.S. patent(s) and pending application(s)

For patents go to: wilsonelectronics.com/us/patents

2-Year Warranty

Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.

Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of

purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics shall,

at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced

product back to the original consumer if located within the continental U.S.

This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to misuse,

abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.

RMA numbers may be obtained by contacting Customer Support at 866-294-1660.

Disclaimer: The information provided by Wilson Electronics is believed to be complete and accurate. However, no

responsibility is assumed by Wilson Electronics for any business or personal losses arising from its use, or

for any infringements of patents or other rights of third parties that may result from its use.

FRANÇAIS

Amplificateur de

Signal 4G™

Vous avez

besoin d’aide? Support Technique 866-294-1660

Lun.- Ven. Horaires: de 7:00 à 18:00

www.wilsonpro.com

FRANÇAIS

Vous avez

besoin d’aide? Support Technique 866-294-1660

Lun.- Ven. de 6:00 à 19:00 Sam. et Dim. de 8:00 à 17:00

www.wilsonpro.com

Table des matières

Contenu de l’emballage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Accessoires optionnels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Avant de commencer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Installation rapide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Diagramme d’installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Faits supplémentaires (FAQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Avertissements et recommandations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Caractéristiques de l’amplificateur de signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Garanties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Verso

Instructions d’installation pour l’amplificateur de signal Wilson suivant:

Amplificateur de signal 4G™ SmarTech III ®

Modèle n° 460019 IC ID: 4626A-460019

Le terme «IC» placé avant le numéro de certiﬁcation radio signiﬁe uniquement que les spéciﬁcations techniques

d’Industrie Canada ont été respectées.

! !

LE BOîTIER EN ALUMINIUM DE VOTRE AMPLIFICATEUR

DE SIGNAL S’ADAPTE À LATEMPÉRATURE

AMBIENTE, MAIS IL EST CONÇUAFIN DE PROTÉGER

LE DISPOSITIF. PAR EXEMPLE, L’ÉTÉ, LE BOîTIER PEUT

ATTEINDRE JUSTQU’À 150 DEGRÉS DANS VOTRE VÉHICULE.

LES TEMPÉRATURES ÉLEVÉES N’ENDOMMAGENT PAS

L’AMPLIFICATEUR ET NE POSENT PAS DE RISQUE D’INCENDIE

POUR VOTRE VÉHICULE. ASSUREZ-VOUS DE PLACER VOTRE

AMPLIFICATEUR DANS UN ENDROIT BIEN VENTILÉ, HORS DES

RAYONS DIRECTS DU SOLEIL, ET DE L’HUMIDITÉ.

L’AMPLIFICATEUR DE

SIGNAL Drive 4G-M PEUT

RESTER ALLUMÉ DANS

LES VÉHICULES POUR LESQUELS LES

SOURCES D’ALIMENTATION 12V C.C.

NE SONT PAS AUTOMATIQUEMENT

ARRÊTÉES LORSQUE LE VÉHICULE EST

ARRÊTÉ. CELA PEUT ENTRAINER LA

DÉCHARGE DE LA BATTERIE EN UN À

DEUX JOURS.

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