Polycom DMA 7000 User manual

v. 2.3 |February 2011 |3725-76311-020D

Polycom®DMA™7000 System

Getting Started Guide

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing

includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the

software contained within its products. The software is protected by United States copyright laws and international

treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound

recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are

trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United

States and various other countries.

All other trademarks are the property of their respective owners.

Java is a registered trademark of Oracle and/or its affiliates.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

End User License Agreement

Use of this software constitutes acceptance of the terms and conditions of the Polycom DMA 7000 system end-user

license agreement (EULA).

The EULA is included in the release notes document for your version, which is available on the Polycom Support

page for the Polycom DMA 7000 system.

Polycom, Inc. iii

Contents

Polycom®DMA™System Server Setup . . . . . . . . . . . . . . . . . 1

End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Collect Necessary Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Complete the First-Time Setup Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unpack and Install the Hardware Components . . . . . . . . . . . . . . . . . . . . . . . 6

Configure the Polycom DMA System Server(s) . . . . . . . . . . . . . . . . . . . . . . . 7

Alternate Procedure: Configure the Polycom DMA System Server(s)

Without Using the USB Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

DMA Getting Started Guide

iv Polycom, Inc.

Polycom, Inc. 1

Polycom®DMA™System Server

Setup

The sections below describe the steps required to perform the initial setup of a

Polycom®Distributed Media Application™(DMA™) multipoint conference

platform server or two-node server cluster.

At the end of this procedure, you will have successfully logged into the

Polycom DMA system and be ready to finish configuring the system,

including setting up users and MCUs, integrating with an enterprise directory,

configuring signaling, and completing other configuration tasks.

End User License Agreement

Use of this software constitutes acceptance of the terms and conditions of the

Polycom DMA 7000 system end-user license agreement (EULA).

The EULA is included in the release notes document for your version, which

is available on the Polycom Support page for the Polycom DMA 7000 system.

If you’re installing a new server to expand a single-node system into a two-node

cluster, see “Adding a Second Server” in the Polycom DMA Operations Guide or

online help.

DMA Getting Started Guide

2Polycom, Inc.

Collect Necessary Materials

Before you install a Polycom DMA system, collect these materials:

•Polycom DMA system server shipment

•Completed First-Time Setup Worksheet

•PC running Microsoft® Windows® (XP Pro or Vista) with:

—USB port

—Java™ 1.6 or newer

—Microsoft Internet Explorer® 7 or newer, or Mozilla Firefox® 3 or

newer

—Adobe® Flash® Player 9.0.124 or newer

Complete the First-Time Setup Worksheet

Before you begin system setup, fill out the My System Values column of this

worksheet.

First-Time Setup Worksheet

System Configuration

Information My System Values Description

One node or two? For a single-node system, skip the Node 2

section below.

Separate management

and signaling

interfaces, or

combined?

If the same network will be used for both

management (administrative access) and

signaling, skip the signaling IP addresses

and the Shared Signaling Network

Settings section below.

IPv4, IPv6, or both? Complete the appropriate address fields

below for your choice.

Node 1

Management host

name

Local host name of the first (or only)

Polycom DMA system server’s

management (or combined) interface.

Must be a valid host name: the letters a - z

(case-insensitive), digits 0 - 9, and internal

hyphens are allowed.

Polycom®DMA™System Server Setup

Polycom, Inc. 3

Management IPv4 Static, physical IP address(es) for the first

(or only) server’s management (or

combined) interface.

Management IPv6

Signaling IPv4 Static, physical IP address(es) for the first

(or only) server’s signaling interface.

Signaling IPv6

Node 2

Management host

name

Local host name of the second server’s

management (or combined) interface.

Must be a valid host name: the letters a - z

(case-insensitive), digits 0 - 9, and internal

hyphens are allowed.

Management IPv4 Static, physical IP address(es) for the

second server’s management (or

combined) interface.

Management IPv6

Signaling IPv4 Static, physical IP address(es) for the

second server’s signaling interface.

Signaling IPv6

Shared Management Network Settings Required even for single-node installation.

Virtual management

host name

Local host name of the virtual

management host.

Virtual management

IPv4

IP address(es) of the virtual management

host.

Virtual management

IPv6

Subnet mask Network mask that defines the

subnetwork of the system’s management

interface.

IPv6 prefix length IPv6 CIDR value.

IPv4 gateway IP address of the gateway server used to

route network traffic outside the subnet.

Auto-negotiation Yes or no. If no, indicate speed and full or

half duplex.

Shared Sigaling Network Settings Needed only if signaling network is

separate. In that case, required even for

single-node installation.

Virtual signaling host

name

Local host name of the virtual signaling

host.

System Configuration

Information My System Values Description

DMA Getting Started Guide

4Polycom, Inc.

Virtual signaling IPv4 IP address(es) of the virtual signaling

host.

Virtual signaling IPv6

Subnet mask Network mask that defines the

subnetwork of the system’s signaling

interface.

IPv6 prefix length IPv6 CIDR value.

IPv4 gateway IP address of the gateway server used to

route network traffic outside the subnet.

Auto-negotiation Yes or no. If no, indicate speed and full or

half duplex.

General System Network Settings

DNS search domains Space- or comma-separated list of fully

qualified domain names to query on the

DNS servers to resolve host names

(optional). The system domain is added

automatically; you don’t need to enter it.

DNS 1 IP address of the primary Domain Name

System server.

Optional, but strongly recommended. At

least one DNS server is required in order

to import global groups from an enterprise

directory and for CMA integration.

DNS 2 IP address of a second DNS server

(optional).

DNS 3 IP address of a third DNS server

(optional).

Domain Fully qualified domain name for the

system (optional).

Signaling DSCP The DSCP value is used to classify

packets for quality of service (QoS)

purposes. If you’re not sure what value to

use, leave the default of 0.

Default IPv6 gateway The interface to use for accessing the

IPv6 gateway, generally eth0. Optionally,

the gateway’s address and the interface,

specified as:

<IPv6_address>%eth0

System Configuration

Information My System Values Description

Polycom®DMA™System Server Setup

Polycom, Inc. 5

Default IPv4 gateway In split network configuration, select which

of the two networks’ gateway servers is

the default.

Your choice depends on your network

configuration and routing. Typically, unless

all the endpoints, MCUs, and other

devices that communicate with the system

are on the same subnet, you’d select the

signaling network.

System Time

Time zone Time zone in which the system resides.

NTP server #1 IP address of the primary NTP time server

(optional, but strongly recommended).

NTP server #2 IP address of a second NTP time server

(optional).

NTP server #3 IP address of a third NTP time server

(optional).

Routing Configuration If you know you need to set up a special

network routing rule or rules, specify the

information below for each rule.

In a split network configuration, routing

rules are necessary for proper routing of

network traffic.

Destination The destination network mask for this

route.

Length The destination CIDR subnet.

Interface In split network configuration, specify the

interface for this route.

Via IP address of router for this route.

Optional, and only needed for non-default

routers.

System Configuration

Information My System Values Description

DMA Getting Started Guide

6Polycom, Inc.

Unpack and Install the Hardware Components

The Polycom DMA system uses either one or two Polycom-branded Dell

servers.

To unpack and install the hardware

1If you purchased Polycom RMX conference platforms (MCUs) with your

Polycom DMA system servers, unpack and install them as described in

the Getting Started Guide for the model you purchased.

2Examine the Polycom DMA system shipping containers for damage.

Polycom is not responsible for damage sustained during shipment of this

product.

3Open and review the container packing slips.

4Open the containers and examine the contents. A single-node Polycom

DMA system shipment includes:

—1 Polycom DMA system server

—2 power cords

—1 rack-mount kit (four-post)

—1 bezel key

—1 server documentation set

—1 copy of this Polycom DMA System Getting Started Guide

—1 Polycom DMA system installation disk (included for recovery

purposes; the software on the disk is already installed on the server)

—1 USB memory stick containing the Polycom DMA USB Configuration

Utility

—2 crossover Ethernet cables, short and long (not used for single-server

system)

—Your license documents

If you ordered the optional 2-post rack mounting kit, it’s in a separate box.

A two-node system shipment contains a second set of the above items.

5Examine the contents for damage.

If you find damage, file a claim with the delivery carrier. Polycom is not

responsible for damage sustained during shipment.

6Remove all of the components from their containers.

7Install the Polycom DMA server(s) according to the server

documentation. To rack-mount a server, refer to the Rack Installation

Guide and use the brackets provided.

8Connect the Polycom DMA server(s) to the network:

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