Overland Storage NEO 8000 User manual

NEO®8000 Series

Replacing a Shuttle Assembly

This document describes how to remove and replace the

shuttle assembly in a NEO 8000 Series library.

It is required that the work be done by an Authorized

Service Provider. Improper installation may result in

damage which voids existing warranties.

WARNING: To reduce the risk of electric shock or damage to

equipment, always remove any power cords while working with

the unit.

AVERTISSEMENT: pour réduire le risque de choc électrique ou

endommagement de l'équipement, retirez toujours les

cordons électriques en travaillant avec l'appareil.

CAUTION: While working with the unit, observe standard

Electrostatic Discharge (ESD) precautions to prevent damage

to micro-circuitry or static-sensitive devices.

Prepare the Appliance

Power Down the Library

1. At the front GUI panel, press Power to turn the

library OFF.

Figure 1. Front GUI Panel

The shuttle/track assembly moves to the library floor

as the unit shuts down.

NOTE: If the library is non-functional, wait until the

shuttle/track assembly drifts automatically to the bottom.

2. At the rear (Figure 2), in the bottom left corner, turn

OFF the circuit breakers.

3. Remove and retain all power cords.

Figure 2. Location of Circuit Breakers in Rear

Provide Shuttle Assembly Access

WARNING: To prevent injury due to the weight of a loaded

drawer, DO NOT fully remove the media drawers. Leave them

in the open position.

AVERTISSEMENT: Pour éviter toute blessure due au poids

d'un tiroir chargé, NE PAS retirer complètement les tiroirs des

médias. Laissez-les en position ouverte.

IMPORTANT: If access through the left panel is not available,

this procedure can still be used by accessing the component

from the front and rear. Go to the Overland Knowledge Base

(http://support.overlandstorage.com/kb) and search for the

NEO 8000 Limited Access Procedure.

1. Remove and retain the screws securing the left side

panel, and remove the panel.

2. Open the left door of the library.

3. From the left side, at the back of the bottom-left

media drawer, press the door’s latch release

(Figure 3) and push the media drawer forward.

Figure 3. Media Drawer Latch Release, Rear View

4. From the front, pull out the bottom-left media

drawer until it latches in the open position.

5. Repeat Steps 3–4 for the middle-left media drawer.

NEO-8123

Circuit Breakers

NEO-8148

Override Latch

Replace the Shuttle Assembly

Disconnect Shuttle Cables

1. On the shuttle, locate the Shuttle PWA (Figure 4)

and release the shuttle cables:

a. If a cable clamp is installed, release the clamp.

b. Disconnect the Power cable from the J2

connector.

c. Disconnect the Signal Controller cable from the

J4 connector.

Figure 4. Shuttle PWA and Cables (Front View)

2. Use the Phillips screwdriver, unscrew and detach the

spooler head with the cable assembly still attached

(Figure 5).

Figure 5. Removing the Cable from the Spooler Head

3. Remove and retain the two Spooler bottom pieces.

Swap Out Shuttle Assembly

1. Using the track gear, turn the rear section of the

track 90° to the side (Figure 6).

Figure 6. Shuttle and Track Assembly

2. Carefully slide the old Shuttle assembly rearward

and off the track.

3. Position the new Shuttle assembly the same

direction as the old part and slide it onto the track.

Reattach Spooler Head

1. Reattach the two Spooler bottom pieces onto the

shuttle spindle.

2. Slide the spooler head onto the bottom pieces,

aligning the flat side slot with the metal tab

(Figure 5).

CAUTION: Be sure there are no other twists in the cable

between the metal guide and the spooler (Figure 7). If

necessary, slide the shuttle to the front of the track plate to

extend the flex cable.

Figure 7. Final Position of Cable Assembly

3. Use the new supplied panhead Phillips screw to

reattach the spooler head to the shuttle spindle.

CAUTION: To prevent damage to the plastic spooler head,

do not overtighten the panhead screw.

NOTE: The newer Shuttles have the Flex Cable Retainer

positioned with its flat edge at a slight angle to the side of

the Shuttle. This is different from some earlier models

where the retainer flat edge was flush with the side of the

Shuttle (Figure 8 on page 3).

NEO-8157

Power

Connector (J2)

Cable Clamp

Signal Controller

Connector (J4)

Spooler Head

Spooler

Bottom

(2 Pieces)

Metal Tab

Phillips Screw

Cable

Assembly

NEO-8064

Turn 90°

Gear

Verify Flat & No Twists

Figure 8. Wrapping the Shuttle Cable Around the Flex Cable

Retainer

Connect the Shuttle PWA Cables

Attach the cables from the spooler to the shuttle PWA:

1. With the plastic-coated clamp arm pointing out,

attach it to the shuttle just above the bar code reader

next to the Shuttle PWA (Figure 9).

If an older wire clip is there, remove it first.

Figure 9. Attach the Clamp

2. Loop and connect the signal controller cable to J4

(Figure 10).

Figure 10. Connect the Signal Controller Cable

3. Connect the shuttle power cable to J2:

a. With the Power cable flat against the Signal

cable, insert the Power cable through the Signal

cable loop (Figure 11).

Figure 11. Insert Power Cable Through Signal Cable Loop

b. Loop the Power cable upwards.

c. Carefully, without bending the cable, insert the

Power connector into J2 (Figure 12).

Figure 12. Connect the Power Cable

d. Verify the following:

•The first bend on the Power cable is near the

top of the Signal plug.

•The Power cable is tilted at a 45° angle inside

the Signal cable loop with the high side next to

the Signal plug,

•There is no bend in the cable where the plug

enters the Power connector.

4. Bend the clamp around both cables (Figure 13 on

page 4):

a. Gather both cables together next to the clamp so

that they are aligned.

b. Prebend the clamp 60° about 1/3 down the shaft.

c. Fold the clamp over the cables and finish bending

the top third around the cables.

NEO-8126

NEO-8152

Attach Here

Move arm

to 90°

Bar Code Reader

d. Position the clamp above the PWA and press it

against the shuttle front.

Figure 13. Connecting the Cable to the Shuttle PWA

5. Pull gently on the cables between the clamp and the

spooler until the cable loops are flush with the bar

code reader (Figure 14).

Figure 14. Flex Cable Must NOT Extend Beyond Reader

Examine Cable Assembly

CAUTION: Due to the high-speed movement of this assembly,

it is critical that none of the cables stick out in a way that may

cause them to come into contact with stationary items.

1. Visually examine and manually move the shuttle

assembly to verify that the cables do not catch on

anything and that the assembly moves freely.

The cables at the shuttle should not extend past the

edge of the bar code reader (Figure 14).

2. Make sure the cable assembly metal flex guide and

bracket shape was not altered during installation.

CAUTION: The metal flex guide should be parallel to the

side of the library. Verify that the shuttle doesn’t hit it.

Figure 15. Metal Flex Guide Location (Cable Hidden)

Reassembly the Library

1. Slide the media drawers back into the library.

2. Shut the front left door.

3. Plug the power cords back in.

4. Turn on the circuit breakers.

The library boots and runs POST.

NOTE: If the bar code reader is not detected, remove the

power cords, recheck the cable connections, and reapply

power to the unit.

5. Carefully observe the POST process to verify the

installation:

•Watch the shuttle and track assembly

movement.

•Make sure that nothing interferes with the cable

assembly through its full range of motion.

NOTE: If problems occur, contact Overland Technical

Support.

6. Using the retained screws, reattach the left panel to

the library.

IMPORTANT: If following the NEO 8000 Limited Access

Procedure, reinstall the library panels and components

previously removed at this point.

Return Removed Parts to Overland

1. Place the removed part in the anti-static bag and put

it in the replacement part’s box.

2. Return the old part to Overland Storage.

NOTE: For return shipping details, go to:

http://support.overlandstorage.com/support/support-

return-instructions.html

NEO-8129

You can get additional technical support on the Internet at http://support.overlandstorage.com, or by contacting

Overland Storage using the information found on the Contact Us page on our web site.

Other manuals for NEO 8000

Other Overland Storage Storage manuals

Overland Storage

Overland Storage XchangeNOW ARCvault Series User manual

Overland Storage

Overland Storage Snap Server 210 User manual

Overland Storage

Overland Storage SnapServer DX1 User manual

Overland Storage

Overland Storage NEO 2000e User manual

Overland Storage

Overland Storage ARCvault Series Guide

Overland Storage

Overland Storage NEO 200S User manual

Overland Storage

Overland Storage NEO 8000 User manual

Overland Storage

Overland Storage SnapScale X4 Node Guide

Overland Storage

Overland Storage NEO 8000E User manual

Overland Storage

Overland Storage NEO 8000 User manual

Overland Storage

Overland Storage ULTAMUS Manual

Overland Storage

Overland Storage NEO Series User manual

Overland Storage

Overland Storage NEO 400S User manual

Overland Storage

Overland Storage REO 9000 User manual

Overland Storage

Overland Storage REO 4600 User manual

Overland Storage

Overland Storage SnapServer DX1 User manual

Overland Storage

Overland Storage NEO S-Series User manual

Overland Storage

Overland Storage REO 4500x User manual

Overland Storage

Overland Storage ARCvault 2U Series User manual

Overland Storage

Overland Storage ARCvault 12 User manual

Overland Storage

Overland Storage REO Series User manual

Overland Storage

Overland Storage NEO 8000 User manual

Overland Storage

Overland Storage SnapExpansion XSR User manual

Overland Storage

Overland Storage NEO 2000e User manual

Popular Storage manuals by other brands

QNAP

QNAP TS 32PXU Series user guide

LaCie

LaCie RUGGED RAID user manual

Freecom

Freecom CLS DOCK Quick install guide

PNY

PNY Attache P-FD64MBATT3 install guide

HP StorageWorks MSL2024 Getting started

OLT

OLT 6x6 Maximizer Assembly manual

Transcend

Transcend JetFlash 160 Specifications

LaCie

LaCie RUGGED MINI user manual

Thunderbolt

Thunderbolt 600 user manual

Panasonic

Panasonic LB-DH8 series Operator's guide

Intel

Intel RAID High Availability user guide

LaCie

LaCie 12big Thunderbolt 3 Quick install guide

Spectra Logic

Spectra Logic T-Series Spectra T50e quick start guide

Panasonic

Panasonic LKM-F931-1 instruction manual

Tabernus

Tabernus Enterprise Erase E2400 user guide

Rocstor

Rocstor COMMANDER 3F series user manual

HP P9000 user guide

Western Digital

Western Digital Ultrastar Data60 installation guide