Overland Storage Snap Server 210 User manual

Field Service Documentation 1

Snap Server 210

not represent a commitment on the part of Overland Storage or any of its subsidiaries.

Replacing a Disk Drive

Note Prior to using this procedure, verify that the seal label located on the bottom

front of the unit reads, “Please read HDD FRU documentation before opening”. If

this statement does not appear on the label, the disk drives in this unit are not

replaceable and the unit must be returned to the manufacturer for service.

The disk drive LED is located on the bezel, as illustrated below:

If a disk drive fails, the status light glows amber.

Determine which Drive has Failed

Use the GuardianOS Admin tool to determine which drive has failed. Navigate to

Storage > Disks/Units to view disk status. In the screen below, Disk 1 has failed or is

offline.

Disk Drive LED

Off Drive is not present.

Blinking green Disk drive installed properly and is active

Solid amber Disk drive installed, but not working correctly

Replacing a Disk Drive Snap Server 210

2Field Service Documentation

not represent a commitment on the part of Overland Storage or any of its subsidiaries.

Backup the System Contents

Before replacing the failed disk drive, perform a backup of your system’s contents

using your standard backup application.

Turn Off the Snap Server and Disconnect the Cables

1Press the Power Button

until the Status light blinks

three times (about one

second). Release the button

and wait for the lights to

turn off.

2After you turn off the Snap

Server, the lights remain lit

while the server completes

its shutdown. You must

wait for all of the lights to

turn off before you

disconnect the server from the power source.

Note It is important to shut down your server properly to avoid the possibility of

data corruption.

3Disconnect the power and ethernet cables.

Remove the Cover from the Chassis Assembly

1Using a Phillips screwdriver, remove the two screws on the rear of the server.

Power

Remove

two screws

Field Service Documentation 3

not represent a commitment on the part of Overland Storage or any of its subsidiaries.

Snap Server 210 Replacing a Disk Drive

2Turn the server over and remove the two screws on the underside.

3Return the server to its upright position. Carefully lift the front bezel up and pull

out. A ribbon cable is attached to the front bezel, so do not pull out too far.

4Disconnect the ribbon cable and set the front bezel aside.

5Slide the chassis out of the cover using the tab in the lower left corner (as you are

facing the server); then put the cover aside.

Disconnect ribbon cable

Pull this tab to slide

chassis from cover

Replacing a Disk Drive Snap Server 210

4Field Service Documentation

not represent a commitment on the part of Overland Storage or any of its subsidiaries.

Disconnect the Cables and Remove the Failed Drive

Note If you are replacing Drive #1, you must remove Drive #2 as well as Drive #1.

1Locate the failed drive. As shown in the following illustration, the lower drive is

Drive #1; the upper drive is Drive #2.

2Disconnect the Power (multi-colored) cable and SATA (red) cable. If you are

replacing Drive #1, you must disconnect the cables for both drives.

3To replace Drive #1, remove the SATA cables completely in order to access the

drive.

Caution Remove these cables carefully. The connectors can break if they are bent.

Drive #2

Drive #1

Power cable to

Drive #2

Power cable to

Drive #1

SATA cable to

Drive #2

SATA cable to

Drive #1

Field Service Documentation 5

not represent a commitment on the part of Overland Storage or any of its subsidiaries.

Snap Server 210 Replacing a Disk Drive

4On each side of the chassis, remove the 2 screws holding the drive in place (4

screws for each drive). If you are replacing Drive #1, you must remove the

screws for both drives.

Replacing a Disk Drive Snap Server 210

6Field Service Documentation

not represent a commitment on the part of Overland Storage or any of its subsidiaries.

5Slide the bad drive out of the chassis. You may need to jiggle the drive a little to

get it started. If you are replacing Drive #1, also remove Drive #2 and label it as

the “good” drive.

Insert the New Drive and Replace the Cover

1Slide the new drive into the upper (Drive #2) slot and carefully align the screw

holes on the drive with the holes on the chassis. Screw in the 4 screws for the

drive. If you removed the “good” drive as well, slide it into the Drive #1 slot and

secure it with the 4 screws.

2Reconnect the Power cable(s).

3Reconnect the SATA cable(s). If you removed both SATA cables because you are

replacing Drive #1, be sure that the cables are connected to the correct drives (see

the illustration on page 4 for connections).

4Slide the chassis back into the cover and replace the 2 screws on the back of the

server (see the illustration on page 2).

Note By replacing the back screws first, you ensure that the chassis is fitted

snugly to the back.

Field Service Documentation 7

not represent a commitment on the part of Overland Storage or any of its subsidiaries.

Snap Server 210 Replacing a Disk Drive

5Reconnect the bezel ribbon cable, then fit the bezel hooks into the connecting

grooves on the chassis, taking care not to pinch the ribbon cable. Push the bezel

in and slide down to secure.

6Turn the server over and replace the 2 bottom screws.

Reconnect the Cables and Turn On the Snap Server

1Reconnect the power and ethernet cables.

2Press the Power Button until the Status light turns on, then release the button and

wait for the server to start up.

3When the Status light starts blinking at a steady rate (about once a second), the

startup is complete.

Configure the Replacement Disk Drive

If the failed drive was a member of a 2-drive RAID 0:

1Navigate to the Storage > RAID Sets screen and select the name of the failed

RAID.

2Delete the failed RAID, and then recreate the RAID 0, volumes, etc.

If the failed drive was a standalone RAID 0:

1Navigate to the Storage > RAID Sets screen and select the name of the failed

RAID.

2Delete the failed RAID, and then recreate a single-drive RAID 0, volumes, etc.

If the failed drive was a member of a RAID 1:

1Navigate to the Storage > RAID Sets screen and click the name of the degraded

RAID.

2On the RAID’s Edit screen, click Repair RAID to view the available drive.

3Select the new drive and click Next.

4On the confirmation screen, click Next to return to the RAID’s Edit screen. The

status of the RAID should now read Resyncing and the status of the newly added

drive should read Hot Spare until the resync completes.

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