Overland Storage SnapServer DX1 User manual

SnapServer™DX1

Add-on/Spare DIMM Instructions

This document describes how to add a second DIMM (Dual

In-line Memory Module) or remove and replace an existing

DIMM in a SnapServer DX1 from Overland Storage.

WARNING: To reduce the risk of electric shock or damage to

equipment, always remove any power cords while working

with the unit.

AVERTISSEMENT: Pour réduire le risque de choc électrique ou

endommagement de l'équipement, retirez toujours les cordons

électriques en travaillant avec l'appareil.

CAUTION: While working with the unit, observe standard

Electrostatic Discharge (ESD) precautions to prevent damage

to micro-circuitry or static-sensitive devices.

IMPORTANT: Using DIMMs that are not supplied by

Overland Storage will void your warranty. Overland

Storage DIMMs have been tested and verified to operate

properly with the SnapServer appliance. Failure to use qualified

DIMMs may impact data availability or lead to data loss.

NOTE: If you are only replacing an existing DIMM, skip to the next

section, “Prepare the Unit.”

When adding a second DIMM to your server, you must first

support are not available until this is done:

1. Go to the Overland Storage website

(http://www.overlandstorage.com/).

2. Select Service & Support > My Products.

3. At the Site Login, enter your e-mail address and

password, and click GO.

4. Click the Manage Products button.

5. From the Product Selector drop-down list, select the unit

in which you are installing the extra DIMM.

6. Click Add a Component.

7. Enter the DIMM information.

8. Click Save & Exit.

IMPORTANT: Your warranty certificate will be emailed to you.

Follow the instructions included in the email to complete the

registration process.

Prepare the Unit

Power Off and Disconnect

1. Power off the unit using the Web Management

Interface.

Select System Maintenance > Reboot and Shutdown >

Shutdown.

2. When all the LEDs are off, disconnect the power cord.

3. Disconnect all data cables from the unit.

Enter

Power Socket

Data Cables

*10400351-002*

Add-on/Spare DIMM Instructions

Remove the Bezel

Carefully take hold of the front bezel and pull straight out from

the appliance until the magnets release. Set it aside.

Remove the Drives

IMPORTANT: Overland recommends that you remove the

drive assemblies to lessen the unit’s weight prior to removal.

NOTE: Do not remove the disk drives from their carriers. Doing so

voids the drive warranty.

This process applies to both drive assemblies and blanks:

1. Press the release button on the right side of the carrier.

2. Using the handle, pull the assembly out.

3. Set the assembly on an ESD-safe surface.

4. Repeat Steps 1–3 for each remaining carrier.

Remove Unit from Rack

WARNING: It is recommended that a mechanical lifter (or at

least two people) be used during rack installation or removal

to prevent injury.

AVERTISSEMENT: Pour éviter toute blessure il est recommande

qu'un monte-charge (ou deux personnes au moins) soit utilisé lors

de l'installation ou de l'enlèvement du support.

1. Based on the mounting system, carefully remove the

appliance from the rack as follows:

• Fixed brackets – Remove and retain the four screws

from the front flanges and move the unit onto the lifter.

• Sliding rails – Release the two captive screws, slide

the unit out until it stops, release the rail locks, and

slide the unit out and onto the lifter.

2. Move the unit onto a secure ESD-safe surface.

Install/Swap DIMMs

Remove Top Panel

1. Remove and retain the four screws holding the top

panel.

2. Slide the top panel toward the rear no more than one-half

inch (1.25cm) and lift it off.

Press

Fixed Brackets

Sliding Rails

ESD Surface

Screws

Add-on/Spare DIMM Instructions

Install Additional DIMM

NOTE: If just replacing SnapServer DIMMs, skip “Replace DIMMs.”

1. If the existing DIMM has 8 chips per side, remove it first:

a. Press the side latches outward until it pops up.

b. Grasp the DIMM on the sides and pull it out. Set aside.

2. Aligning the notch, slide the new DIMM at a shallow

angle into the empty slot closest to the motherboard.

3. Press it down until the latches lock it in place.

4. If you removed the existing DIMM in Step 1, use

Steps 2–3 to install it in the top slot.

Continue with “Reinstall Top Cover.” CAUTION: When adding a DIMM, if the existing DIMM

has 8 chips per side, it must be moved to the top slot.

Replace DIMMs

1. If two DIMMs are installed, remove the top DIMM:

a. Press the side latches outward until it pops up.

b. Grasp the DIMM on the sides and pull it out. Set aside.

2. Repeat Step 1 to remove the bottom DIMM.

3. Install the new DIMM in the bottom slot:

a. Aligning the bottom notch, at a shallow angle slide the

DIMM into the bottom slot.

b. Press it down until the latches lock it in place.

4. If two DIMMs were installed, repeat Step 3 for the other

new DIMM in the top slot.

Reinstall Top Cover

1. Align the top panel over the unit with no more than one-

half inch (1.25cm) extending out over the rear of the unit,

and press it down onto the unit.

The front edge should be on the silver lip of the front.

2. Slide the panel forward until it is fully seated.

3. Using the four retained screws, secure the panel.

Reinstall in Rack

Reinstall the Chassis

1. Using the mechanical lifter, position the appliance in

front of the rack.

2. Based on the mounting system, carefully insert the unit

into the rack and secure it:

• Fixed brackets – Position the unit in the rack and use

the four retained screws to secure the front flanges to

the rack.

• Sliding rails – Slide the rails on the side of the unit

into the rack rails, slide it all the way to the rear, and

secure the appliance using the two captive screws.

Fixed Brackets

Sliding Rails

http://support.overlandstorage.com

You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using

the information found on the Contact Us page on our web site.

Add-on/Spare DIMM Instructions

Install Drives

1. Position a drive assembly in front of an empty slot.

2. Slide the assembly in until the latch clicks, locking it in

the slot.

3. Repeat Steps 1–2 for all remaining drive carriers.

IMPORTANT: To maintain proper airflow and cooling, a drive

assembly or a blank carrier must be installed in every slot. No

empty slots are allowed.

Attach the Bezel

1. Position the bezel with the top edge tabs aligned with the

top slots located on the front of the appliance.

2. Move the bezel toward the appliance until the magnets

make contact.

3. Verify that the bezel is aligned properly and that all the

LEDs are visible.

Attach Cables and Power Cords

1. Reattach all the cables (except power cords) to the same

connections previously used.

2. Attach the power cord.

3. At the front, press the power switch to power it on.

Return Old Part to Overland

1. Place the old part in the anti-static bag and put it in the

replacement part’s box.

2. Use an RMA to return the part to Overland Storage.

For return shipping details and RMA number, go to:

http://docs.overlandstorage.com/return-instructions

Magnets Top Tab

Power Socket

Data Cables

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