Overland Storage SnapServer DX1 User manual
10400351-002 02/2013 ©2011-13 Overland Storage, Inc. Page 1 of 4
SnapServer™DX1
Add-on/Spare DIMM Instructions
This document describes how to add a second DIMM (Dual
In-line Memory Module) or remove and replace an existing
DIMM in a SnapServer DX1 from Overland Storage.
WARNING: To reduce the risk of electric shock or damage to
equipment, always remove any power cords while working
with the unit.
AVERTISSEMENT: Pour réduire le risque de choc électrique ou
endommagement de l'équipement, retirez toujours les cordons
électriques en travaillant avec l'appareil.
CAUTION: While working with the unit, observe standard
Electrostatic Discharge (ESD) precautions to prevent damage
to micro-circuitry or static-sensitive devices.
IMPORTANT: Using DIMMs that are not supplied by
Overland Storage will void your warranty. Overland
Storage DIMMs have been tested and verified to operate
properly with the SnapServer appliance. Failure to use qualified
DIMMs may impact data availability or lead to data loss.
Register the Add-on DIMM
NOTE: If you are only replacing an existing DIMM, skip to the next
section, “Prepare the Unit.”
When adding a second DIMM to your server, you must first
register it to activate the warranty. Technical and warranty
support are not available until this is done:
1. Go to the Overland Storage website
(http://www.overlandstorage.com/).
2. Select Service & Support > My Products.
3. At the Site Login, enter your e-mail address and
password, and click GO.
4. Click the Manage Products button.
5. From the Product Selector drop-down list, select the unit
in which you are installing the extra DIMM.
6. Click Add a Component.
7. Enter the DIMM information.
8. Click Save & Exit.
IMPORTANT: Your warranty certificate will be emailed to you.
Follow the instructions included in the email to complete the
registration process.
Prepare the Unit
Power Off and Disconnect
1. Power off the unit using the Web Management
Interface.
Select System Maintenance > Reboot and Shutdown >
Shutdown.
2. When all the LEDs are off, disconnect the power cord.
3. Disconnect all data cables from the unit.
Enter
Enter
Power Socket
Data Cables
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Add-on/Spare DIMM Instructions
Remove the Bezel
Carefully take hold of the front bezel and pull straight out from
the appliance until the magnets release. Set it aside.
Remove the Drives
IMPORTANT: Overland recommends that you remove the
drive assemblies to lessen the unit’s weight prior to removal.
NOTE: Do not remove the disk drives from their carriers. Doing so
voids the drive warranty.
This process applies to both drive assemblies and blanks:
1. Press the release button on the right side of the carrier.
2. Using the handle, pull the assembly out.
3. Set the assembly on an ESD-safe surface.
4. Repeat Steps 1–3 for each remaining carrier.
Remove Unit from Rack
WARNING: It is recommended that a mechanical lifter (or at
least two people) be used during rack installation or removal
to prevent injury.
AVERTISSEMENT: Pour éviter toute blessure il est recommande
qu'un monte-charge (ou deux personnes au moins) soit utilisé lors
de l'installation ou de l'enlèvement du support.
1. Based on the mounting system, carefully remove the
appliance from the rack as follows:
• Fixed brackets – Remove and retain the four screws
from the front flanges and move the unit onto the lifter.
• Sliding rails – Release the two captive screws, slide
the unit out until it stops, release the rail locks, and
slide the unit out and onto the lifter.
2. Move the unit onto a secure ESD-safe surface.
Install/Swap DIMMs
Remove Top Panel
1. Remove and retain the four screws holding the top
panel.
2. Slide the top panel toward the rear no more than one-half
inch (1.25cm) and lift it off.
Press
Fixed Brackets
Sliding Rails
ESD Surface
Screws
Screws
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Add-on/Spare DIMM Instructions
Install Additional DIMM
NOTE: If just replacing SnapServer DIMMs, skip “Replace DIMMs.”
1. If the existing DIMM has 8 chips per side, remove it first:
a. Press the side latches outward until it pops up.
b. Grasp the DIMM on the sides and pull it out. Set aside.
2. Aligning the notch, slide the new DIMM at a shallow
angle into the empty slot closest to the motherboard.
3. Press it down until the latches lock it in place.
4. If you removed the existing DIMM in Step 1, use
Steps 2–3 to install it in the top slot.
Continue with “Reinstall Top Cover.” CAUTION: When adding a DIMM, if the existing DIMM
has 8 chips per side, it must be moved to the top slot.
Replace DIMMs
1. If two DIMMs are installed, remove the top DIMM:
a. Press the side latches outward until it pops up.
b. Grasp the DIMM on the sides and pull it out. Set aside.
2. Repeat Step 1 to remove the bottom DIMM.
3. Install the new DIMM in the bottom slot:
a. Aligning the bottom notch, at a shallow angle slide the
DIMM into the bottom slot.
b. Press it down until the latches lock it in place.
4. If two DIMMs were installed, repeat Step 3 for the other
new DIMM in the top slot.
Reinstall Top Cover
1. Align the top panel over the unit with no more than one-
half inch (1.25cm) extending out over the rear of the unit,
and press it down onto the unit.
The front edge should be on the silver lip of the front.
2. Slide the panel forward until it is fully seated.
3. Using the four retained screws, secure the panel.
Reinstall in Rack
Reinstall the Chassis
1. Using the mechanical lifter, position the appliance in
front of the rack.
2. Based on the mounting system, carefully insert the unit
into the rack and secure it:
• Fixed brackets – Position the unit in the rack and use
the four retained screws to secure the front flanges to
the rack.
• Sliding rails – Slide the rails on the side of the unit
into the rack rails, slide it all the way to the rear, and
secure the appliance using the two captive screws.
Fixed Brackets
Sliding Rails
10400351-002 02/2013 ©2011-13 Overland Storage, Inc. Page 4 of 4
http://support.overlandstorage.com
You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using
the information found on the Contact Us page on our web site.
Add-on/Spare DIMM Instructions
Install Drives
1. Position a drive assembly in front of an empty slot.
2. Slide the assembly in until the latch clicks, locking it in
the slot.
3. Repeat Steps 1–2 for all remaining drive carriers.
IMPORTANT: To maintain proper airflow and cooling, a drive
assembly or a blank carrier must be installed in every slot. No
empty slots are allowed.
Attach the Bezel
1. Position the bezel with the top edge tabs aligned with the
top slots located on the front of the appliance.
2. Move the bezel toward the appliance until the magnets
make contact.
3. Verify that the bezel is aligned properly and that all the
LEDs are visible.
Attach Cables and Power Cords
1. Reattach all the cables (except power cords) to the same
connections previously used.
2. Attach the power cord.
3. At the front, press the power switch to power it on.
Return Old Part to Overland
1. Place the old part in the anti-static bag and put it in the
replacement part’s box.
2. Use an RMA to return the part to Overland Storage.
For return shipping details and RMA number, go to:
http://docs.overlandstorage.com/return-instructions
Magnets Top Tab
Power Socket
Data Cables
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