Overland Storage ULTAMUS Manual

Read Me First!

Congratulations on purchasing an Overland Storage ULTAMUS®RAID storage

array. Overland is committed to providing you with quality products. Before you

set up and configure your array, review the information provided.

First Things First—Activate Your Warranty!

Before installing your new unit, it is essential that you activate your warranty.

Technical and warranty support are not available until this is done. The activation

is handled by registering your product online at the Overland web site.

Once your new product is registered, you can view and download all related

documentation. You can also set watches on specific categories in the Overland

Storage Knowledge Center so that you are notified whenever a document or

update is published that is applicable to your product. To register:

1. Go to the Overland Technical Support website at:

http://support.overlandstorage.com/

2. Using the MEMBER

e-mail and password

to log in to the site.

NOTE: If you are not yet a member, click the New member? link and follow the

instructions. It’s free and easy!

3. From the menu on the left, select My Products > Add or Register a

Product.

4. Follow the on-screen instructions:

a. Enter the serial number of your ULTAMUS RAID storage array

located on top of the unit.

b. Enter the delivery date.

c. Click SUBMIT.

5. Use the Product Selector drop-down list to select your ULTAMUS RAID

storage array and view information about it.

(E-Mail) (Password)

ULTAMUS RAID Array Read Me First!

Product Software & Documentation Access

Software, firmware, manuals, FAQs, technical bulletins, and other support items

are all easily accessible from the My Products web page:

1. Log in to the Overland Technical Support website.

2. On the left, click My Products.

3. Select your ULTAMUS RAID product from the drop-down list.

4. To check for software updates:

a. Click either Firmware or Drivers.

b. Locate the new software file to download using the supplied links.

c. If you want to be notified whenever a change is made to an ULTAMUS

RAID Firmware or Drivers category, click Watch Category.

d. In the list of results that appears, click the appropriate link and

download the file.

5. To search for documentation:

a. Click Knowledge Center.

b. Click the sub-category ULTAMUS RAID Series.

c. Click the specific Sub-Category for the type of document you seek.

d. If you want to be notified whenever a change is made to an ULTAMUS

RAID Series category or sub-category, click Watch Category in the

Tools area on the upper right.

Need Further Assistance?

If you still have a question, use the following contact information:

Worldwide Headquarters Overland Storage, Inc.

4820 Overland Avenue

San Diego, CA 92123

Toll Free: (800) 729-8725

Tel: (858) 571-5555

Fax: (858) 571-0982

Technical Support Tel: (858) 571-5555

Fax: (858) 495-4202

Toll Free: (877) 654-3429

International: +1 (858) 571-5555 Option 5

E-mail: techsupport@overlandstorage.com

http://support.overlandstorage.com

Overland Storage, EMEA Overland House, Ashville Way

Wokingham, Berkshire

RG41 2PL, England

Tel: +44 (0) 118-9898000

Fax: +44 (0) 118-9891897

http://www.overlandstorage.com

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