Overland Storage NEO 2000e User manual

*10400246002*

NEO®E-Series Libraries

Add-On/Spare Tape Drive Instructions

This document describes how to add a new tape drive assembly

or remove and replace an existing tape drive assembly in an

Overland Storage NEO E-Series library. When adding a new

drive, configuring the cabling is also addressed.

WARNING: To reduce the risk of electric shock or damage to

equipment, always remove any power cords while working

with the unit.

AVERTISSEMENT: Pour réduire le risque de choc électrique ou

endommagement de l'équipement, retirez toujours les cordons

électriques en travaillant avec l'appareil.

CAUTION: When replacing a tape drive assembly, verify that

the drive type (SCSI, FC, or SAS) of the new assembly is the

same as the one it replaces. Failure to match the assembly to the

drive interface will result in damage to the drive connector pins.

CAUTION: While working with the unit, observe standard

Electrostatic Discharge (ESD) precautions to prevent damage

to micro-circuitry or static-sensitive devices.

NOTE: If you are only replacing an existing drive, skip to the next

section, “Adding or Replacing a Tape Drive.”

When adding an additional tape drive to your library, you

must first register it to activate the warranty. Technical and

warranty support are not available until this is done:

1. Go to the Overland Storage website

(http://www.overlandstorage.com/).

2. Select Service & Support > My Products.

3. At the Site Login, enter your e-mail address and

password, and click GO.

4. Click the Manage Products button.

5. From the Product Selector drop-down list, select the

specific E-Series library in which you are installing the

tape drive.

6. Click Add a Component.

7. Enter serial number of the new tape drive.

8. Click Save & Exit.

IMPORTANT: Your warranty certificate will be emailed to you.

Follow the instructions included in the email to complete the

registration process.

NEO-0190

Enter

Add-On/Spare Tape Drive Instructions

Preparing the Library

Update Firmware First

CAUTION: Your NEO E-series library firmware must be

upgraded to the latest version to support the current drives.

NOTE: You must have Internet access to download the file.

1. Launch WebTLC®and click Functions.

2. Locate the Library Flash Operation.

3. From the Flash Operation drop-down list:

•For NEO 2000e/4000e, choose Flash Library from

Remote File.

•For NEO 8000e, choose Flash Library from Local

File.

4. Click Start the Flash.

5. Select the latest version of the firmware for your model,

and then click Confirm.

The library reboots after the firmware is installed.

Adding or Replacing a Tape Drive

Before installing the new assembly, you must remove either

the drive bay cover plate where the new assembly goes or the

old drive assembly that is being replaced. Use the appropriate

process:

•“Removing a Drive Bay Cover Plate” (add-on drive)

•“Removing an Existing Drive” (replacement drive)

Removing a Drive Bay Cover Plate

IMPORTANT: New drives must be installed in sequence with

the other drives. Refer to the drive bay numbering graphic.

1. At the appropriate drive bay cover plate, remove and

retain both screws.

Store the cover plate and screws for future use.

2. Proceed to “Installing the New Drive Assembly.”

NEO 2000e

NEO 4000e

NEO 8000e

1112

Drive Bay Numbering

Add-On/Spare Tape Drive Instructions

Removing an Existing Drive

1. If necessary, unload any cartridge that is still in the

drive (using either the backup software or the GUI).

2. Prepare the library for removal of the drive:

•For a SCSI library, power down the library and

remove the power cords. For the NEO 8000e, also turn

off the circuit breakers.

•For an FC or SAS library remaining ON, deactivate

the drive by selecting Menu > Maintenance >

Replace Drive > Deactivate Drive n(where nis the

drive number) from the front panel.

3. Remove the data cable (and, if applicable, the SCSI

terminator) from the drive housing.

4. Loosen the captive thumbscrews at the top and bottom

of the drive assembly.

5. Fully supporting the assembly as it is removed, pull the

handle to remove the drive assembly.

NOTE: Some effort may be required to overcome the initial

resistance of unplugging the module from the receiver.

6. Place the assembly on its side on a secure surface so not

be bend the tabs.

Installing the New Drive Assembly

CAUTION: When inserting the new drive assembly, push

evenly on both the handle and the bottom section until it is

seated. To prevent connector pin damage, do not lift the drive by the

handle while pushing it into the bay.

1. While fully supporting the assembly, line it up with the

open bay and slowly push it into the bay until it seats

firmly against the backplane.

2. Tighten the two captive thumbscrews.

3. If you are adding a new drive assembly to your library,

continue with “New Drive Assembly Cabling.”

4. Reconnect the data cable (and, if applicable, the SCSI

terminator) to the drive housing connectors.

5. Continue with “Activate New Drive.”

New Drive Assembly Cabling

The NEO E-series libraries use an ADI interface and direct-

connect cabling system with the connections located on the

drive assembly housing.

When adding a new drive to an empty drive bay, the NEO

library cabling must also be updated. The following shows

some common cabling configurations. Refer to your user guide

for additional options and more information.

NEO-0187

Data Cable

NEO-0187

Data Cable

Add-On/Spare Tape Drive Instructions

Fibre Channel Cabling

When you add a FC drive assembly to a native FC library

configuration, a new Fibre connection needs to be added that

connects directly to the FC socket on the rear of the drive

assembly.

The example shown here has the Fibre Channel drives

connecting directly to an FC switch or Host Bus Adapter

(HBA).

SCSI Cabling

IMPORTANT: Drives should always be on separate SCSI buses

to maximize efficiency.

Hook up the new drive assembly using the direct-connect SCSI

connectors on the rear of the drive assembly. Follow standard

SCSI wiring protocols. The drive should also have a SCSI

terminator.

SAS Cabling

When you add a SAS drive to an existing SAS library, a new

SAS connection or cable needs to be added that connects

directly to the SAS socket on the rear of the drive assembly.

The SAS connection can be part of a multi-wire cable or a

separate cable.

Activate New Drive

Once installed and cabling updates made, the new drive needs

to be activated for the library to recognize it.

•If the library was OFF during this procedure, replace the

power cords (also turn on the NEO 8000 circuit breakers)

and power ON the library. The drive is activated

automatically during the initialization of the library.

•If the library was ON during this procedure:

•If Auto Activate is ON, the drive was automatically

activated when it was inserted.

•If Auto Activate is OFF, at the front panel GUI, press

Menu > Maintenance > Replace Drive >

Activate Drive n(where nis the drive number).

NOTE: The LED on the rear of the new drive flashes green during

initialization and then turns solid green when the drive is fully

initialized. If you get an amber light, there is a problem with the

drive. Contact Overland Storage Technical Support.

NEO-0192

HBA or

Fibre

Switch

NEO-0193

Terminators

To Host

NEO-0191

To Host

NEO-0201

Front Panel GUI

http://support.overlandstorage.com

You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using

the information found on the Contact Us page on our web site.

Add-On/Spare Tape Drive Instructions

Firmware Configuration Requirements

Configuring Fibre Channel Drives

The default configuration values for fibre channel drives

work for most environments, but can be changed if needed:

1. At the front panel GUI, press Menu > SCSI/FC (Edit

Options).

2. Locate the drive that has been installed or changed and

press Set Values.

3. Change values as necessary for the FC drive. Move

between the two edit screens using the Tand Sbuttons.

Configuring SCSI Drives

Each SCSI drive assembly requires a unique SCSI ID.

1. At the front panel GUI, press Menu > SCSI/FC (Edit

Options).

2. Locate the drive that has just been installed and verify the

SCSI ID displayed on the button to the right of the Drive

nBus ID label (where nis the drive number).

3. If the number needs to be changed, touch the button to

display the Keypad screen.

4. Enter a new number for the SCSI ID and press Save.

Return Old Drive to Overland

For return shipping details of a replaced drive, go to:

http://docs.overlandstorage.com/return-instructions

1. Place the old drive in the anti-static bag and put it in the

replacement part’s box.

2. Use a return merchandise authorization (RMA) number to

return the part to Overland Storage.

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