Overland Storage NEO 8000E User manual

Overland

Storage

NEO®8000e Tape Library

Scalability Upgrade

December 2012

104370-004

Overland Storage, Inc.

9112 Spectrum Center Blvd.

San Diego, CA 92123

U.S.A.

Tel: 1.877.654.3429 (toll-free U.S.)

Tel: +1.858.571.5555 Option 5 (International)

Fax: +1.858.571.0982 (general)

Fax: +1.858.571.3664 (sales)

www.overlandstorage.com

NEO 8000e Scalability Upgrade

Overland®, Overland Data®, Overland Storage®, LibraryPro®, LoaderXpress®, Multi-SitePAC®, NEO®, NEO Series®, PowerLoader®,

Protection OS®, REO®, REO 4000®, REO Series®, Snap Care®, SnapDisk®, SnapServer®, StorAssure®, and XchangeNOW® are registered

trademarks of Overland Storage, Inc.

GuardianOS™, SnapWrite™, Snap Enterprise Data Replicator™, SnapSAN™, and SnapServer Manager™ are trademarks of Overland Storage,

Inc.

All other brand names or trademarks are the property of their respective owners.

The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software. Any resemblance to

actual companies or individuals, whether past or present, is coincidental.

PROPRIETARY NOTICE

All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accepting this material the recipient

agrees that this material and the information contained therein are held in confidence and in trust and will not be used, reproduced in whole or

in part, nor its contents revealed to others, except to meet the purpose for which it was delivered. It is understood that no right is conveyed to

reproduce or have reproduced any item herein disclosed without express permission from Overland Storage.

Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied

warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or

programs described in this manual at any time. These changes will be incorporated in new editions of this publication.

Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that

might arise from the use of the information in this manual.

FW 7.1.023

Preface

This user guide explains how to install and setup a Scalability Upgrade for an Overland

Storage NEO 8000e library.

This guide assumes that you are familiar with computer hardware, data storage, and

network administration terminology and tasks. It also assumes you have basic knowledge

of Fibre Channel, Internet SCSI (iSCSI), Serial-attached SCSI (SAS), Serial ATA (SATA),

and Storage Area Network (SAN) technology.

Product Documentation and Firmware Updates

Overland Storage NEO product documentation and additional literature are available

online, along with the latest release of the NEO 8000e software.

Point your browser to:

http://support.overlandstorage.com/support/neo-series.htm

Follow the appropriate link to download the latest software file or document. For

additional assistance, search at http://support.overlandstorage.com.

Overland Technical Support

For help configuring and using your NEO 8000e, search for help at:

http://support.overlandstorage.com/kb

You can email our technical support staff at [email protected] or get

additional technical support information on the Contact Us web page:

http://docs.overlandstorage.com/support

For a complete list of support times depending on the type of coverage, visit our website at:

http://docs.overlandstorage.com/care

NEO 8000e Scalability Upgrade Preface

Conventions

This document exercises several alerts and typographical conventions.

Alerts

Typographical Conventions

Information contained in this guide has been reviewed for accuracy, but not for product

warranty because of the various environments, operating systems, or settings involved.

Information and specifications may change without notice.

Convention Description & Usage

IMPORTANT An Important note is a type of note that provides information essential to the

completion of a task or that can impact the product and its function.

CAUTION A Caution contains information that the user needs to know to avoid damaging

or permanently deleting data or causing physical damage to the hardware or

system.

WARNING

ADVERTISSEMENT

A Warning contains information concerning personal safety. Failure to follow

directions in the warning could result in bodily harm or death.

Un Canadien avertissement comme celui-ci contient des informations relatives à

la sécurité personnelle. Ignorer les instructions dans l'avertissement peut

entraîner des lésions corporelles ou la mort.

Convention Description & Usage

Button_name

Words in this special boldface font indicate command buttons found in the Web

Management Interface.

Ctrl-Alt-r This type of format details the keys you press simultaneously. In this example,

hold down the Ctrl and Alt keys and press the r key.

NOTE A Note indicates neutral or positive information that emphasizes or supplements

important points of the main text. A note supplies information that may apply

only in special cases, for example, memory limitations or details that apply to

specific program versions.

Menu Flow

Indicator (>)

Words with a greater than sign between them indicate the flow of actions to

accomplish a task. For example,

Setup > Passwords > User

indicates that you

should press the

Setup

button, then the

Passwords

button, and finally the

User

button to accomplish a task.

Courier Italic A variable for which you must substitute a value

Courier Bold Commands you enter in a command-line interface (CLI)

Contents

Preface

Chapter 1 - Introduction

Installation Process Overview ....................................................................................................................1-1

Required Tools ....................................................................................................................................... 1-2

Suggested Items .................................................................................................................................... 1-2

HRA Parts Locations ....................................................................................................................................1-2

Electrostatic Discharge Information .........................................................................................................1-3

Chapter 2 - Pre-Installation Processes

Conduct the Site Survey ............................................................................................................................ 2-1

Verify Minimum Firmware Level ................................................................................................................. 2-2

Obtaining the Current Firmware File ...................................................................................................2-3

Removing Components for Access .......................................................................................................... 2-3

Remove Media Drawers ......................................................................................................................2-4

Power Down the Libraries ....................................................................................................................2-4

Remove Side Panels ............................................................................................................................. 2-4

Remove Library Doors .......................................................................................................................... 2-5

Remove Components for Rear Access .............................................................................................. 2-6

Chapter 3 - Prepare the Libraries

Verify Cable Channel Status ..................................................................................................................... 3-1

Install the HRA Mounting Brackets ............................................................................................................ 3-2

Verify the Mail Slot PWA .............................................................................................................................3-3

Install the Master Signal Cable .................................................................................................................. 3-5

Install the Master Power Wiring Harness ................................................................................................... 3-7

Chapter 4 - Connect the Libraries

Install the Connector Bolts ......................................................................................................................... 4-1

Position and Level the Master Unit ............................................................................................................4-2

Position and Level the Slave Unit ..............................................................................................................4-3

Confirm Mounting Bracket Assembly Alignment .................................................................................... 4-4

Tighten Connecting Hardware .................................................................................................................4-4

Chapter 5 - Install the HRA

Attach the HRA ........................................................................................................................................... 5-1

Install the VIA Router Card ........................................................................................................................5-3

Prepare the Library System for Use ........................................................................................................... 5-4

NEO 8000e Scalability Upgrade Contents

Chapter 6 - Configure the System

Power Up the Library System ..................................................................................................................... 6-1

Configure the Library System ....................................................................................................................6-1

Reinstall Library Components .................................................................................................................... 6-3

Appendix A - Troubleshooting

Robotics Hangs .......................................................................................................................................... A-1

Lost Contact with Slave Unit ..................................................................................................................... A-1

Library Unit Fails to Get Cartridge from HRA ........................................................................................... A-1

Slave Unit Not Recognized ....................................................................................................................... A-2

Index

Chapter 1

Introduction

The NEO 8000e architecture can be expanded by adding second library unit. A Horizontal

Robotics Assembly (HRA) is installed inside the two connected NEO 8000e libraries to

enable the robotics in each of the individual libraries to exchange cartridges by means of a

pass-through system. This results in a system that integrates the robotics of the individual

units into a single high-performance library robotics system.

IMPORTANT: Overland Storage recommends that the Horizontal Robotics Assembly be

installed by an Overland Storage authorized service provider. Improper installation may result

in damage to this part or the library components which would void all existing warranties.

Installation Process Overview

Described below are the major steps required to install the HRA in your NEO 8000e system.

Unless otherwise noted, all hardware is included in the HRA kit.

NOTE: Always retain any screws removed during this procedure. They will be reused to reinstall

the appropriate components.

Step 1: Pre-Installation Processes

•Conduct the Site Survey to verify space and distance requirements.

•Verify that the minimum firmware level is installed.

•Remove various panels and drawers to enable easy access inside the libraries.

Step 2: Prepare the Libraries

•Confirm the intermediate cable channels are cut to allow room for the HRA.

•Install the Mounting Bracket assemblies for the HRA.

•If needed, install new Mail Slot Printed Wiring Assembly (PWA) board.

•Add motor wiring harnesses and signal cables to both libraries for the HRA.

Step 3: Connect the Libraries

•Attach and level the two library units.

•Complete the routing of the wiring.

Step 4: Install the HRA

•Install the HRA in the combined library units and connect the wiring.

•Run cables from the VIA router to the Master and Slave Library Controller cards.

•Replace all components removed for internal access.

NEO 8000e Scalability Upgrade HRA Parts Locations

Step 5: Configure the System

•Power On both units.

•Configure the Master and Slave units using the Graphical User Interface (GUI).

•Test the HRA operational ability.

Required Tools

These tools are required for the proper removal and replacement of the HRA.

•#1 and #2 Phillips Screwdrivers

•#2 Stubby Phillips Screwdriver

•6" or 10" Spirit Level (15cm or 25cm)

•36" Level with Straight Edge (90cm)

•Diagonal Cutting Pliers

•2 each M13 Combination Wrenches

•M3 Hex Key

•10" Adjustable Wrench (260mm)

•Tape Measure

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