Nortel Voice Mail User manual

Installation & Upgrade Overview

Norstar Voice Mail 4.1 Software Upgrade and Installation overview

You use the Norstar Voice Mail 4.1 CD-ROM, Norstar Voice Mail 4.1 Upgrade Boot diskette,and

Norstar Voice Mail 4.1 Security Key Code Installation diskette to:

• upgrade an existing Norstar Voice Mail system to release 4.1

• add Norstar Voice Mail 4.1 to a Norstar Applications Module II (NAM II) or Norstar

Applications Module (NAM) that is running other software, such as Norstar IVR applications.

Figure 1 provides an overview of the steps required to add Norstar Voice Mail 4.1 to a NAM running

other applications. For complete instructions, refer to the Norstar Voice Mail 4.1 Software Add-on

Installation Guide, included with Norstar Voice Mail 4.1 Software Add-on Package.

Figure 2 provides an overview of the steps required to upgrade an existing Norstar Voice Mail system

to release 4.1. For complete instructions, refer to the Norstar Voice Mail 4.1 Software Upgrade Guide,

include with Norstar Voice Mail 4.1 Software Upgrade package.

Figure 1 Overview - Adding Norstar Voice Mail 4.1

Preparation

Loading Release 4.1

Completion

Shut down the NAM

Attach the CD-ROM drive to NAM.

Power up CD-ROM drive & insert CD-ROM diskS

Install the Norstar Voice Mail 4.1 Software

Back up the NAM capabilities file.

Enable the Norstar Voice Mail 4.1 Security Key Code

Back up the NAM Capabilities file after the upgrade

Installation procedure completed

Test Norstar Voice Mail

•Verify NVM Feature Codes (Feature 9*1)

•Verify the NVM Directory Number (DN)

Initialize the Norstar Voice Mail 4.1 Software

Norstar Voice Mail 4.1

Figure 2 Overview - Upgrading to Norstar Voice Mail 4.1

Preparation

Loading Release 4.1

Completion

Shut down Norstar Voice Mail

Attach the CD-ROM drive to Norstar applications server.

Power up CD-ROM drive & insert CD-ROM disk

Transfer the Norstar Voice Mail 4.1 files to

the Norstar applications server

Back up NVM programming and the Norstar

applications server capabilities file.

Enable the Norstar Voice Mail 4.1 Security Key Code.

This step must be completed before you load the

Norstar Voice Mail 4.1 Software.

Check the Norstar Voice Mail software version.

Back up NVM Programming after the upgrade

Reset Norstar Voice Mail (if required)

Upgrade procedure completed

Test Norstar Voice Mail

•Verify NVM software version (Feature 983)

•Verify NVM Feature Codes (Feature 9*1)

•Verify the NVM Directory Number (DN)

Re-initialize Norstar Voice Mail (if required)

Update Cintech Dial-by-Name (if required)

Check the size of the Norstar application server hard disk drive.

If you have a 270 MB hard disk drive, it must be replaced before

the upgrade can be performed.

1-800-4 NORTEL

www.nortel.com/norstar

Norstar is a trademark of Nortel Networks

P0994577 Issue 01

Printed in Canada

Other manuals for Voice Mail

Table of contents

Other Nortel Software manuals

Nortel

Nortel 3100 Series User manual

Nortel

Nortel 5100 Series Release 2.3.3 User manual

Nortel

Nortel VoIP Gateway Quick start guide

Nortel

Nortel BayStack 380-24F Service manual

Nortel

Nortel Express Call Center User manual

Nortel

Nortel VoIP Gateway User manual

Nortel

Nortel Alteon OS 42C4911 User guide

Nortel

Nortel Web OS Switch Software User guide

Nortel

Nortel Quality Monitoring User manual

Nortel

Nortel CC MIS Instruction Manual

Nortel

Nortel V2.3 Instruction Manual

Nortel

Nortel Norstar ICS Remote Tools 11 User manual

Nortel

Nortel Manager Instruction Manual

Nortel

Nortel TDM Recorder User manual

Nortel

Nortel Attendant PC User manual

Nortel

Nortel CTI ToolKit User manual

Nortel

Nortel Contact Recording User manual

Nortel

Nortel NN-10300-053 User manual

Nortel

Nortel VPN Client User manual

Nortel

Nortel CC MIS User manual

Nortel

Nortel Attendant PC Safety guide

Nortel

Nortel Norstar ICS Remote Tools 11 User manual

Nortel

Nortel Web Center Portal User manual

Nortel

Nortel jAZZ X-6000 User manual

Popular Software manuals by other brands

COMPRO

COMPRO COMPROFM manual

Muratec

Muratec OFFICEBRIDGE ONLINE user guide

Oracle

Oracle Contact Center Anywhere 8.1 installation guide

Adobe

Adobe 65007312 - Photoshop Lightroom Programmer's guide

Avaya

Avaya NULL One-X for RIM Blackberry user guide

HP ProLiant BL420c user guide

PS Audio

PS Audio PowerPlay Programming manual

Brady

Brady LOCKOUT PRO 3.0 Administrator's guide

Avaya

Avaya Interaction Center user guide

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Guide book

Novell

Novell GROUPWISE 8 - INTERNET AGENT manual

Oracle

Oracle Application 9i Configuration guide

Acer

Acer RDM user guide

Canon

Canon Vixia HF21 instruction manual

Canon

Canon ZR950 instruction manual

Samsung

Samsung Auto Backup user manual

Polycom

Polycom Vortex EF2201 Application note

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c user manual