Nortel INM 5.0 User manual

NTNM13XCAA 450-3101-031

INM Products

IntegratedNetworkManagement

Network Wide Backup & Restore User Guide

Standard Rel 1.0 June 1999

NTP Update Issue 1 July 1999

What’s inside...

Introduction

Installation of Network Wide Backup & Restore

Administration of Network Wide Backup & Restore

The information contained herein is the property of Nortel Networks and is strictly confidential. Except as expressly authorized in

writing by Nortel Networks, the holder shall keep all information contained herein confidential, shall disclose it only to itsemployees

with a need to know, and shall protect it, in whole or in part, from disclosure and dissemination to third parties with the same degree

of care it uses to protect its own confidential information, but with no less than reasonable care. Except as expressly authorized in

writing by Nortel Networks, the holder is granted no rights to use the information contained herein.

*Nortel Networks, the Nortel Networks logo, the Globemark, How the World Shares Ideas, Unified Networks, S/DMS

TransportNode, S/DMS AccessNode, SONET Radio 4/40, and DMS are trademarks of Nortel Networks.

ORBIX is a trademark of IONA Technologies.

UNIX is a trademark of X/Open Company Limited.

HP and HP-UX are trademarks of Hewlett-Packard, Inc.

Printed in Canada

Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999

NTP Update Issue 1 July 1999

iii

Publication history 0

July 1999 This release of the optional Network Wide Backup & Restore application for

INM Release 5.0 is updated to include the following maintenance release

changes. Change bars have been used in the text.

• Procedure 2-2, Uninstalling the Network Wide Backup & Restore optional

application, is revised.

• A new procedure, Procedure 2-3, Saving the Network Wide Backup &

Restore configuration data, is added

• Procedure 3-4, Restoring a backup, is revised.

• Procedure 3-7, Customizing user preferences, is revised.

June 1999 This is the first release of the optional Network Wide Backup & Restore

application for INM Release 5.0.

iv Publication history

Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999

Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999

NTP Update Issue 1 July 1999

Contents 0

About this document vii

Introduction 1-1

Network Wide Backup & Restore 1-1

Backup & Restore 1-2

Suspending and unsuspending automated backups 1-3

Collection information 1-3

OPC 1-3

NPC 1-3

Installation of Network Wide Backup & Restore 2-1

Chapter task list 2-1

List of procedures

2-1 Installing the Network Wide Backup & Restore optional application 2-2

2-2 Uninstalling the Network Wide Backup & Restore optional application 2-5

2-3 Saving the Network Wide Backup & Restore configuration data 2-6

Administration of Network Wide Backup & Restore 3-1

Network Wide Backup & Restore user interface window 3-1

Chapter task list 3-2

List of procedures

3-1 Using the Controller List window 3-3

3-2 Retrieving backup history 3-5

3-3 Viewing and modifying controller information 3-8

3-4 Restoring a backup 3-10

3-5 Using the Recurring Backup option 3-13

3-6 Using the One Time Backup option 3-17

3-7 Customizing user preferences 3-20

3-8 Printing and exporting data 3-23

3-9 Viewing and customizing error messages 3-26

3-10 Viewing the status of a controller 3-28

3-11 Canceling an active controller 3-30

List of terms 4-1

Index 5-1

vi Contents

Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999

Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999

vii

About this document 0

This document describes INM Network Wide Backup & Restore.

Audience for this document

This document is for trained INM maintenance personnel.

Format for system information

Thoughout this document you will see system information, such as command

strings and prompts and responses, represented in consistent ways.

Command strings

Command strings you enter appear in bold face followed by the Return or

Enter (↵) symbol as in the following example:

cd /tmp ↵

Note: You must enter the command string exactly as shown, including

spaces, and press the Return key.

Variable parameters appear in angle brackets, as in the following example:

mkdir /<directory name>

An explanation of the variable follows the command string, as in the following

example:

Prompts and responses from the system

System prompts and responses appear in courier font as in the following

example:

Press Return to continue.

Directory and path names

Directory and path names, when not part of a command string, appear in

courier font as in the following example:

/opt/nortel/inmb0

where

<directory name> is the name of the CD-ROM directory

viii About this document

Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999

Buttons and menu items

Buttons and menu items in the application interface appear in bold face as in

the following example:

Click on the OK button.

Keyboard keys

Keyboard key names appear in bold face as in the following example:

Press Return (↵).

Results of an action and comments

Results of an action and comments are printed in italic type, as follows:

The Controller List window appears.

Technical support and information

Nortel Networks maintains Integrated Network Management (INM) support

centers in North America and the United Kingdom (UK). Based on the

location from which your account is managed, refer to one of the following

sections.

Customer accounts managed in North America

INM Customer Care provides technical support for INM customer accounts

managed in North America. The support provided consists of emergency and

regular technical support and an INM Product Services suite of additional

support services.

Use one of the following telephone numbers to reach INM Customer Care.

Emergency technical support

You can reach emergency technical support personnel outside of the regular

technical support hours through an automatic paging system.

Nortel Networks provides emergency technical support for INM customers

who have purchased an optional, value-added service package. The service

package provides technical support outside of regular hours for critical issues

for the period covered by the service package.

Note: Access to regular technical support for all issues defined in the

service package is also available for the period covered by the service

package.

If you are in Canada or the US

Call toll free: 1-877-684-6622 (1-877-NTINMCC)

If you are not in Canada or the US

Call: 1 (country code) 613-765-7766

About this document ix

Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999

Issues considered critical include:

• issues that are now having an effect on, or have the potential to

immediately have an effect on, services carried by the managed nodes

• issues causing the loss of network visibility or loss of fault management

functionality to one or more of the managed nodes

Regular technical support

Nortel Networks provides regular technical support for INM customers who

have purchased an optional, value-added service package. Call INM Customer

Care:

• Monday to Friday

• 08:00 to 20:00 hrs

• eastern standard time (EST) or eastern daylight time (EDT)

Use the regular technical support to report and receive help for issues covered

by the product warranty, as described in your purchase agreement with Nortel

Networks.

You can be charged a standard rate for service requests that Nortel Networks

considers to be outside the scope or period covered by the product warranty.

You can purchase extended warranty coverage and additional support services.

These optional, value-added service packages are part of the INM Product

Services suite.

INM Product Services

A full suite of optional, value-added services and service packages is available

for purchase through the INM Product Services suite.

The services include:

• extended product warranty support

• advanced technical support

• installation planning and support

• on-site installation

• technical training

• software upgrades

• extended HP warranty

• network planning and integration consultation

• Network Management System Audits and Performance Reports

Contact your Nortel Networks representative for more information about the

INM Product Services suite.

x About this document

Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999

Customer accounts managed in the United Kingdom

The Nortel Networks Service Desk provides technical support for INM

customer accounts managed in the UK. You can reach the Service Desk from

Monday to Friday between 08:30 and 17:00 (UK local time) using the

following FAX or telephone numbers:

EMC conformance

If you are in the United Kingdom

Freephone: 0800 626 881

Telephone: 0208 361 4693

FAX: 0208 945 3456

If you are not in the United Kingdom

Telephone: +44 208 361 4693

FAX: +44 208 945 3456

This product/product family complies with the provisions of

the Low Voltage Directive 73/23/EEC, and with the essential

protection requirements of the EMC Directive 89/336/EEC as

amended by 92/31/EEC, when it is properly installed and

maintained and when it is used for the purposes for which it is

intended.

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