Multitech MultiModem MTCBA-G-U-F4 User manual

MultiModem®GPRS

USB Wireless Modem

MTCBA-G-U-F4

Quick Start Guide

2 Multi-Tech Systems, Inc. Quick Start Guide

Quick Start

MultiModem®GPRS

USB Wireless Modem

MTCBA-G-U-F4

82100331L, Revision B

This publication may not be reproduced, in whole or in part, without prior

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the

contents hereof and specifically disclaims any implied warranties of merchantability

or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication

and to make changes from time to time in the content hereof without obligation of

Multi-Tech Systems, Inc. to notify any person or organization of such revisions or

changes. Check Multi-Tech’s Web site or product CD for current versions of our

product documentation.

Record of Revisions

Revision Date Description

A 10/04/07 Initial release of F4. New PN in order to have GPRS-U-F4

in a separate manual (previously GPRS and CDMA were

combined in 82001315L).

B 02/22/08 Added the AT Command for changing GPRS Band. Added

Vista to list of compatible operating systems.

Trademarks

Trademarks and registered trademarks of Multi-Tech Systems, Inc. include

MultiModem, the Multi-Tech logo, and Multi-Tech. All products or technologies are

the trademarks or registered trademarks of their respective holders.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa [email protected] +(44) 118 959 7774

U.S., Canada, all others [email protected] (800) 972-2439 or

+763-717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

Fax 763-785-9874

Internet Address: http://www.multitech.com

MultiModem GPRS USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 3

Introduction

This guide shows you how to set up your Multi-Tech wireless

MultiModem. For detailed information, product specifications,

troubleshooting tips, and more, see the User Guide, available on the

MultiModem CD accompanying your wireless modem.

General Safety

The modem is designed for and intended to be used in fixed and mobile

applications. “Fixed” means that the device is physically secured at one

location and is not able to be easily moved to another location. In a

“Mobile” application, the device may be moved regularly from one

location to another.

Caution: Maintain a separation distance of at least 20 cm (8 inches)

between the transmitter’s antenna and the body of the user or nearby

persons. The modem is not designed for, nor intended to be, used in

applications within 20 cm (8 inches) of the body of the user.

RF Interference Issues

Avoid possible radio frequency (RF) interference by carefully following

the safety guidelines below.

•Switch OFF the MultiModem when in an aircraft. The use of cellular

telephones in aircraft is illegal. It may endanger the operation of the

aircraft and/or disrupt the cellular network. Failure to observe this

instruction may lead to suspension or denial of cellular services to

the offender, legal action, or both.

•Switch OFF the MultiModem in the vicinity of gasoline or diesel-fuel

pumps or before filling a vehicle with fuel.

•Switch OFF the MultiModem in hospitals and any other place where

medical equipment may be in use.

•Respect restrictions on the use of radio equipment in fuel depots,

chemical plants, or in areas of blasting operations.

•There may be a hazard associated with the operation of your

MultiModem in the vicinity of inadequately protected personal

medical devices such as hearing aids and pacemakers. Consult the

manufacturers of the medical device to determine if it is adequately

protected.

MultiModem GPRS USB Wireless Modem

4 Multi-Tech Systems, Inc. Quick Start Guide

•Operation of the MultiModem in the vicinity of other electronic

equipment may cause interference if the equipment is

inadequately protected. Observe any warning signs and

manufacturers’ recommendations.

Vehicle Safety

•Do not use your MultiModem while driving.

•Respect national regulations on the use of cellular telephones in

vehicles. Road safety always comes first.

•If incorrectly installed in a vehicle, the operation of MultiModem

telephone could interfere with the correct functioning of vehicle

electronics. To avoid such problems, be sure that the installation

has been performed by qualified personnel. Verification of the

protection of vehicle electronics should be part of the installation.

•The use of an alert device to operate a vehicle’s lights or horn on

public roads is not permitted.

Package Contents

Unbundled Package

Modem without Accessories Bundled Package

Modem with Accessories

1 modem

1 mounting bracket

1 Quick Start Guide

1 MultiModem CD

Note: You must supply

bracket screws and an

antenna.

1 modem

1 mounting bracket

1 USB cable

1 antenna

4 rubber feet

1 Quick Start Guide

1 MultiModem CD

Note: You must supply

bracket screws.

Notes:

Your wireless provider will supply the SIM card.

See the User Guide for antenna specifications.

MultiModem GPRS USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 5

Activate Your Wireless Account

Please see the wireless account Activation Notices located on the

MultiModem CD. Choose the one for your wireless network provider and

follow the directions to activate your account.

Phone Numbers for the Wireless Modem

Every wireless modem will have its own unique phone number. The

phone number may simply be given to you by your wireless service

provider or it may be on the SIM card or both. Wireless provider

implementations may vary.

Insert the SIM Card into Holder

The wireless modem requires a SIM card (Subscriber Identity Module) to

operate on a GSM/GPRS network. To install the SIM card:

1. Using your fingernail or small screwdriver, pry off the SIM cover.

2. Insert the SIM card into the SIM card slot. The following graphic

illustrates the correct SIM card orientation.

Wireless Service Provider

will give you a SIM card.

Insert SIM card. Replace cover.

3. Verify that the SIM card fits properly; then replace the cover.

MultiModem GPRS USB Wireless Modem

6 Multi-Tech Systems, Inc. Quick Start Guide

Hook up the Antenna and USB Cable

•Antenna. Connect a suitable antenna to the SMA connector

(see the User Guide for antenna/RF specifications).

•USB Cable. Connect one end of the USB cable to the modem

and the other end to the PC.

Optional – Attach the Modem to a Flat Surface

The MultiModem is mounted against a flat surface with the mounting

bracket and two mounting screws. Drill the mounting holes at the desired

mounting location. The mounting holes must be separated by 125mm (4

-15/16 inches) center-to-center. Slide the mounting brackets into slot on

the back side of the MultiModem chassis. Attach the MultiModem to the

surface with two mounting screws.

MultiModem GPRS USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 7

Installing the MultiModem USB Driver

Compatibility: The wireless modem is compatible with Windows Vista,

XP, 2003, 2000, and Linux.

Windows: Place the MultiModem CD into the PC’s CD-ROM drive and

plug the USB cable into the PC. The Add New Hardware Wizard will

display. Please follow the installation prompts. For detailed driver

installation directions, see the User Guide.

Linux: Under the Linux directory on the MultiModem CD, you will find

the Linux driver and a Readme file. Refer to the Readme file for the

driver file and installation guide for your distribution/version of Linux.

Note: If your model did not include a CD, you can download the drivers

from the Multi-Tech Web site.

Changing the GPRS Band

All MultiModem GPRS-F4 wireless modems support quad band. The

modems are available in two build options: one defaulting to

850/1900MHz and one defaulting to 900/1800MHz.

If for any reason, such as changing the geographical area in which you

use your modem, you want to change the band, you can accomplish it

by using the +WMBS AT Command.

Changing the GPRS Band for RS-232 and USB Models

Use a terminal application such as HyperTerminal to enter the AT

Command: AT+WMBS=4,0.

For accessing HyperTerminal, see the User Guide for directions.

AT Commands

AT commands can be used to operate, configure, and query your

modem. The AT Command Reference Guides for GPRS are included on

the MultiModem CD and on the Multi-Tech Web site.

Internet Access

See the User Guide for Internet access directions.

82100331L

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