Multitech CommPlete MT5634HD8 User manual

MT5634HD8 User Guide

Title: MTSLOGOK.FH5

Creator: FreeHand 5.0

CreationDate: Fri Aug 23 16:3

MT5634HD8 User Guide

P/N 82065700, Revision A

without prior expressed written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the

contents hereof and specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose. Furthermore, Multi-Tech

Systems, Inc. reserves the right to revise this publication and to make changes from

time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to

notify any person or organization of such revisions or changes.

Revision Date Description

A 5/15/97 Manual released.

Multi-Tech, CommPlete, RASExpress, MultiExpress, MultiExpress Fax

MultiModem, MultiModemZDX, MultiModemManager, and the Multi-Tech logo

are trademarks of Multi-Tech Systems, Inc. Other trademarks and trade names

mentioned in this publication belong to their respective owners.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(612) 785-3500 or (800) 328-9717

U.S. Fax (612) 785-9874

Technical Support (800) 972-2439

BBS (612) 785-3702 or (800) 392-2432

Fax Back (612) 717-5888

Internet{XE "Internet" }Address: http://www.multitech.com

CommPlete Communications Server iii

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy, and if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference, in which case the user will be required to correct the interference at

his own expense.

Warning: Changes or modifications to this unit not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

FCC Regulations for Telephone Line

Interconnection{xe "FCC regulations"}

1. No repairs are to be made by you. Repairs are to be made only by Multi-Tech

Systems or its licensees. Unauthorized repairs void registration and warranty.

Contact Multi-Tech Systems, Inc. for details of how to have repairs made.

2. When trouble is experienced, you must disconnect your modem from the tele-

phone company’s jack to determine the cause of the trouble, and reconnect your

modem only when the trouble is corrected.

3. The modem cannot be connected to pay telephones or party lines.

4. If requested by the telephone company, you must notify them of the following

before the MT5634HD8 is installed:

a. The particular phone line (phone number) to which the connection is to be

made.

b. The FCC Registration Number. (See your CC9600 Chassis User Guide for

specifics.)

c. The manufacturer’s name and model number:

Multi-Tech Systems - Model MT5634HD8

1. If the telephone company notifies you that your device is causing harm, unplug

it. The telephone company may disconnect your service if necessary and also

may change its facilities, equipment, operations or procedures which may

affect operationof yourequipment.Where practical, the telephone company

must promptly inform you in writing of the temporary disconnect or change in

service, give you the opportunity to make changes allowing uninterrupted

service, and inform you of your rights to bring a complaint to the FCC.

iv CommPlete Communications Server

FCC Fax Warning{xe "fax warning"}

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to

use a computer or other electronic device to send any message via a telephone fax

machine unless such message clearly contains in a margin at the top or bottom of

each page or the first page of the transmission, the date and time it is sent and an

identification of the business or other entity, or other individual sending the

message and the telephone number of the sending machine or such business, other

entity, or individual.

See your fax software manual for setup details.

Canadian Limitations Notice{xe "Canadian Limitations Notice"}

Notice: The ringer equivalence number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed to be connected

to a telephone interface. The termination of a interface may consist of any

combination of devices subject only to the requirement that the sum of the ringer

equivalence numbers of all the devices does not exceed 5.

Notice: The Industry Canada label identifies certificated equipment. This

certification means that the equipment meets certain telecommunications network

protective, operational and safety requirements. Industry Canada does not

guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be con-

nected to the facilities of the local telecommunications company. The equipment

must also be installed using an acceptable method of connection. The customer

should be aware that compliance with the above conditions may not prevent

degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian mainte-

nance facility designated by the supplier. Any repairs or alterations made by the

user to this equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections

of the power utility, telephone lines and internal metallic water pipe system, if

present, are connected together. This precaution may be particularly important in

rural areas.

Caution: Users should not attempt to make such connections themselves, but should

contact the appropriate electric inspection authority, or electrician, as

appropriate.

See your CC9600 User Guide for complete Canadian Limitations information.

CommPlete Communications Server

Table of Contents

1 Introduction

Introduction.........................................................................................................2

Manual Organization...........................................................................................2

LED Indicators.....................................................................................................3

Power Supplies....................................................................................................3

Technical Specifications......................................................................................4

2 Installation

Introduction.........................................................................................................8

Safety Warnings..................................................................................................8

Pre-Installation Notes.........................................................................................9

Installation Procedure..........................................................................................9

3 AT Commands.................................................... 11

Working with AT Commands ..............................................................................12

Modes of Operation .........................................................................................12

Command Structure..........................................................................................12

Command Editing............................................................................................13

Dialing Commands .............................................................................................15

Dial Modifier Commands....................................................................................16

Phone Number Memory Commands ......................................................................18

Configuration Storage and Recall Commands.......................................................19

Modem Response (Result Code) Commands...........................................................20

Online Connection Commands..............................................................................22

RS-232 Interface Commands ................................................................................24

Error Correction and Data Compression Commands...............................................25

Immediate Action Commands..............................................................................26

Flow Control Commands......................................................................................27

Escape Sequences.................................................................................................30

Diagnostic Commands.........................................................................................31

Speaker Settings.................................................................................................31

4 S-Registers

Introduction........................................................................................................34

S-Registers.........................................................................................................34

Reading and Assigning S-Register Values............................................................38

Examples of Assigning Values..........................................................................38

Examples of Reading Values............................................................................39

AT Commands that Affect S-Registers.................................................................39

vi CommPlete Communications Server

5 Warranty, Service, and Technical Support

Limited Warranty..............................................................................................42

Service...............................................................................................................42

Technical Support ..............................................................................................43

Recording Product Information.........................................................................43

The Multi-Tech BBS...........................................................................................44

Logging onto the Multi-Tech BBS.....................................................................44

Downloading a File.........................................................................................44

Reading a Message..........................................................................................45

Leaving a Message ..........................................................................................45

Bulletins.........................................................................................................46

About CompuServe .............................................................................................46

About the Internet ..............................................................................................46

About the Multi-Tech Fax-Back Service..............................................................46

Upgrading the MT5634HD8 Firmware ................................................................47

Using FlashPro to Upgrade Firmware..............................................................47

Appendix A ASCII Conversion Chart ........................50

Appendix B Dial Pulses and Tones .......................... 51

Appendix C Result Code Summary.......................... 53

Appendix D S-Register Summary ...........................55

Appendix E AT Command Summary........................57

Glossary............................................................... 65

Index .................................................................... 81

CommPlete Communications Server 1

1 Introduction

MT5634HD8 User Guide

2CommPlete Communications Server

Introduction

The Multi-Tech MT5634HD8 is a high speed, high density modem card for the

CommPlete Communications Server. Each MT5634HD8 card contains eight inte-

grated 56Kflex modems. Each modem on the MT5634HD8 card can be configured

independently of the others via RASexpress Software or the CommPlete

Communications Server’s MR9600 controller, which can support and control up to 12

modem cards per rack. Users dial into the MT5634HD8’s modems through a T1

daughter card on the RASCard that controls the segment. There are no external

connectors.

Three MT5634HD8 cards must be installed per T1 segment. With eight modems per

card, the CommPlete Communications Server can support up to 24 simultaneous data

lines per segment, or 96 per CommPlete Communications Server

The MT5634HD8 operates as an enhanced ITU-T V.34 dial-up modem with a maxi-

mum K56flex speeds, and is a fully digital K56flex server. As such, it includes the

advanced features of Multi-Tech standalone modems such as the popular

MultiModemZDXb.

The MT5634HD8 is registered by the {xe "FCC regulations"}FCC for direct

connection to the public telephone networks. No Data Access Arrangements ({xe

"DAA"}DAAs) are required.

The MT5634HD8 is fully compatible with the standard AT command set, and is

therefore compatible with all popular communications software packages.

This user guide will help you to install, configure, test, and use the MT5634HD8.

Manual Organization{xe "manual organization"}

Chapter 1 Introduction

This chapter describes the MT5634HD8 and its LED indicators, gives its technical

specifications, and provides a guide to the organization of the manual.

Chapter 2 Installation

This chapter describes how to install the MT5634HD8 into the CC9600 chassis.

Chapter 3 Command Mode Operation

This chapter provides an introduction to MT5634HD8 command mode fundamentals,

followed by a detailed explanation of each AT command, providing examples

where applicable.

Chapter 4 S-Registers

This chapter describes the MT5634HD8’s S-registers, which are used to store

various modem options.

Chapter 5 Warranty, Service, and Technical Support

This chapter provides the terms of the MT5634HD8’s warranty, instructions for

obtaining factory service, and information about Multi-Tech’s BBS and technical

support. Information on upgrading the MT5634HD8’s firmware is also provided.

1 Introduction

CommPlete Communications Server 3

Appendix A ASCII Conversion Chart

Appendix B Dial Pulses and Tones

Appendix C Result Code Summary

Appendix D S-Register Summary

Appendix E AT Command Summary

Appendix F Remote Configuration

Glossary

Index

LED Indicators

The MT5634HD8 has 16 LED indicators{XE "indicators" }{ XE "LED indicators" }on

the front panel, two for each modem:

CD Carrier Detect. {xe "CD signal"}The CD LED lights when the modem detects

a valid carrier signal.

OH Off Hook/Out of Service. The OH LED lights when the modem is off hook,

which occurs when the modem is dialing, online, or answering a call. The LED

flashes when the modem is in the {xe "busy-out state"}busy-out or {xe "out-of-

service state (OOS)"}out-of-service state.

Power Supplies{xe "power"}

DC voltages are supplied to all modems in the CC9600 rack through two PS9600

universal input switching power supplies designed for conventional 115 or 230 VAC

input. The power supplies are designed for redundant, fail-safe operation. If one

should fail, the other can supply the power requirements of the entire CommPlete

Communications Server. Each PS9600 power supply has one LED indicator that

indicates the presence of all supply voltages.

MT5634HD8 User Guide

4CommPlete Communications Server

Technical Specifications{ XE "specifications" }{xe

"technical specifications"}

Model Number MT5634HD8

Data Rates (Modem)Eight independent modems (Modem A, B, C, D, E, F, G, H),

each operating as follows:

Downloads at speeds to 56K bps when calling a fully digital

K56flex server (actual connect speed depends on line

conditions).

Uploads and other connections at 33,600, 31,200, 28,800,

26,400, 24,000, 21,600, 19,200,16,800, 14,400,12,000, 9600,4800,

2400, 1200, or 0-300 bps

Data Rates (Fax) 14,400, 9600, 4800, and 2400 bps

Data Format

(Modem) Serial, binary, asynchronous at all data rates

Configuration Each of the card’s modems is independently configurable

Compatibility

(Modem) ITU-T V.42bis, V.42, V.34, ITU-T V.32bis, V.32, V.25bis,

V.21, V.22bis, V.22, V.23, V.17, Bell 212A* and 103/113*

Compatibility (Fax) ITU-T Group 3, T.4, T.30, V.21, V.27ter, V.29, V.17, and EIA

TR29.2

Error Correction ITU-T V.42 (MNP® Classes 3 and 4, and LAP-M)

Data Compression ITU-T V.42bis (4:1 throughput) or MNP 5 (2:1 throughput)

Speed Conversion Serial port data rates adjustable to 300, 1200, 2400,

4800,9600, 19,200, 38,400, 57,600, and 115,200 bps

Flow Control XON/XOFF, CTS/RTS

Mode of Operation Half or full duplex over dial-up lines; automatic or manual

dialing, automatic or manual answer

Intelligent Features Fully AT command compatible; auto dial; redial; repeat

dial*; pulse or tone dial; dial pauses; call status display;

auto-parity and data rate selection; keyboard-controlled

modem options; nonvolatile memory; on-screen displays of

modem parameters, stored telephone numbers, and help

menus.

AT Commands 100% compatible with standard AT command set

Command Buffer 40 characters

Automatic Dialing Standard AT command asynchronous dialing

Modem ModulationsFSK at 300 bps, PSK at 1200 bps, QAM at 2400, 4800, and 9600

bps (non-trellis), QAM with trellis-coded modulation (TCM)

at 9600, 12,000, 14,400, 16,800, 19,200, 21,600, 24,000, 26,400,

28,800, 31,200, and 33,600, and 56000 bps

Fax Modulations V.21 CH2 FSK at 300 bps

V.27ter DPSK at 4800 and 2400 bps

V.29 QAM at 9600 and 7200 bps

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