Multitech MTCBA-C-EN-N1 User manual

MultiModem®

Wireless EDGE, GPRS, CDMA Modems

with Ethernet Interface

Quick Start Guide

2 Multi-Tech Systems, Inc. Quick Start Guide

Cabling Guide

MultiModem®Wireless Modem with Ethernet Interface

MTCBA-E-EN, MTCBA-G-EN-Fx, MTCBA-C-EN-Nx

82010074L, Revision E

This publication may not be reproduced, in whole or in part, without prior

expressed written permission from Multi-Tech Systems, Inc. All rights

reserved. Multi-Tech Systems, Inc. makes no representations or warranty with

respect to the contents hereof and specifically disclaims any implied

warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this

publication and to make changes from time to time in the content hereof

without obligation of Multi-Tech Systems, Inc. to notify any person or

organization of such revisions or changes. Check Multi-Tech’s Web site for

current versions of our product documentation.

Record of Revisions

Revision Date Description

D 11/16/07 Updated Hazardous Warnings statements. The

Wireless Activation section now sends the user

to the Wireless Activation Notices for directions

on activating a wireless account. Add AT

Command for changing quad-band frequency.

E 03/07/08 Updated for software version 1.19.

Trademarks

Trademarks and registered trademarks of Multi-Tech Systems, Inc. include

MultiModem, the Multi-Tech logo, and Multi-Tech. All products or technologies

are the trademarks or registered trademarks of their respective holders.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: [email protected] +(44) 118 959 7774

U.S., Canada, all others: [email protected] 800 972-2439 or

763-717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

763-785-3500 or 800-328-9717

Fax 763-785-9874

Internet Address: http://www.multitech.com

MultiModem Wireless Modem with Ethernet Interface

Multi-Tech Systems, Inc. Quick Start Guide 3

Introduction

The purpose of this guide is to cover safety concepts, the basic

connections, and general setup of the Multi-Tech wireless

MultiModem with Ethernet interface. For detailed information see the

User Guide which is available on the MultiModem CD accompanying

your wireless product and on the Multi-Tech Web site.

Check Multi-Tech’s Web site for current versions of our product

documentation.

Safety

Ethernet Ports Caution

The Ethernet ports are not designed to be connected to a Public

Telecommunication Network.

Handling Precautions

All devices must be handled with certain precautions to avoid

damage due to the accumulation of static charge. Although input

protection circuitry has been incorporated into the devices to

minimize the effect of this static build up, proper precautions

should be taken to avoid exposure to electrostatic discharge

during handling and mounting.

Caution: Maintain a separation distance of at least 20 cm (8

inches) between the transmitter’s antenna and the body of

the user or nearby persons. The modem is not designed for,

nor intended to be, used in applications within 20 cm (8

inches) of the body of the user.

Safety Instructions for Hazardous Locations

Installation Instructions

1. The modems are open devices intended for installation in

an ultimate enclosure suitable for the intended application.

2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I,

DIVISION 2, GROUPS A, B, C, AND D OR NON-

HAZARDOUS LOCATIONS ONLY.

MultiModem Wireless Modem with Ethernet Interface

4 Multi-Tech Systems, Inc. Quick Start Guide

3. “WARNING – Explosion Hazard – Substitution of

Components may Impair Suitability for Class I, Division 2”.

4. “WARNING – Explosion Hazard – Do not Disconnect

Equipment Unless Power has been switched off or the

area is known to be Non-hazardous”.

5. “WARNING – Explosion Hazard – Do not replace fuse

unless power has been switched off or the area is known

to be non-hazardous”

6. “WARNING – Do not install or remove SIM card unless

power has been switched off or the area is known to be

non-hazardous”.

Vehicle Safety

•Do not use your Wireless MultiModem while driving, unless

equipped with a correctly installed vehicle kit allowing ‘Hands-

Free’ Operation.

•Respect national regulations on the use of cellular telephones

in vehicles. Road safety always comes first.

•If incorrectly installed in a vehicle, the operation of Wireless

MultiModem telephone could interfere with the correct

functioning of vehicle electronics. To avoid such problems, be

sure that qualified personnel have performed the installation.

Verification of the protection of vehicle electronics should be

part of the installation.

•The use of an alert device to operate a vehicle’s lights or horn

on public roads is not permitted.

MultiModem Wireless Modem with Ethernet Interface

Multi-Tech Systems, Inc. Quick Start Guide 5

Ship Kit Contents

Unbundled Package

Modem with Not Accessories Bundled Package

Modem with Accessories

1 modem

1 fused DC power cable

4 rubber feet for flat

surface mounting

1 Quick Start Guide

1 MultiModem CD

Note: You must supply

an antenna.

1 modem

1 power supply cable

(varies)

4 rubber feet for flat

surface mounting

1 antenna

1 Quick Start Guide

1 MultiModem CD

Note: See the User Guide for antenna specifications.

Set Up Your Wireless Modem

Obtain a Wireless Account

Please see the wireless account Activation Notices located

on the MultiModem CD. Choose the one for your wireless

network provider and follow the directions to activate your

account.

Phone Numbers for the Wireless Modem

Every wireless modem will have its own unique phone number.

The phone number may simply be given to you by your

wireless service provider. For GPRS and EDGE, it may also be

on the SIM card. Wireless provider implementations may vary.

MultiModem Wireless Modem with Ethernet Interface

6 Multi-Tech Systems, Inc. Quick Start Guide

Connect the Antenna, Ethernet, and

Power

•Antenna. Connect a suitable antenna to SMA connector. An

antenna is supplied with the bundled package ship kit. If you

purchase a single unit, you must supply your own antenna.

See the User Guide for antenna/RF specifications.

•Ethernet. Using an RJ-45 Ethernet cable, connect the

10/100 jack to an internal network switch or hub.

•Power. Plug one end of the power cord into the device and

the other end onto a live power outlet.

Notes

•The PWR LED. The PWR LED on the front panel lights up

after power-up. LEDs are defined in the User Guide.

•Reset Button. Pressing and holding the Reset button for 5

seconds will restore all factory default settings.

Back Panel View

Antenna Power Supply Cable

Ethernet

Cable

This part of the

power supply cable

varies by the region

of the world to which

the product is

shipped: NAM / EU /

GB / IE

MultiModem Wireless Modem with Ethernet Interface

Multi-Tech Systems, Inc. Quick Start Guide 7

Fused DC Power Connection

•Connect the fused DC power

cable to the DC power source on

the vehicle or machine in which

you are mounting the modem. Be

sure the GND connection is

correct.

•Connect red wire to + (positive)

and black wire to – (negative).

Note: For automotive application:

according to the type of

application, you can use

permanent “+” or key-switched

“+”. Connect the power supply to

its source (for example, in a

mobile situation, to the vehicle’s

DC fuse/terminal block).

Warning: Over-voltage protection

is provided on the device. To

ensure complete protection, you

may want to add additional

filtering to the DC input.

Set Your PC’s TCP/IP Address for

Ethernet Functionality

After the wireless account is established and the device is

properly connected, set up the TCP/IP address on your PC, if

not previously set.

1. Open the PC's Control Panel.

2. Select Networks or Network Connections.

3. Under Protocols, select TCP/IP.

4. Under Properties, choose one of the following:

MultiModem Wireless Modem with Ethernet Interface

8 Multi-Tech Systems, Inc. Quick Start Guide

∗Check Obtain IP Address Automatically and Obtain

DNS Server Address Automatically. If you check

these, then the DHCP function obtains the IP Address

automatically from the Ethernet wireless modem, or

∗Check Use the Following IP Address and Use the

Following DNS Server Address. If you check these,

then enter the following addresses:

IP Address: 192.168.2.2

Subnet Mask: 255.255.255.0

Gateway: 192.168.2.1

Specify a DNS Server. For example, 205.171.3.65

Using AT Commands

Prerequisite Steps

In order to communicate directly with the internal cellular

module with AT commands, you first must disable PPP by

logging into the Web Management software:

1. From the workstation, open a Web browser.

Type the default Gateway Address: http://192.168.2.1

2. Login

After entering the Address, the Login screen displays.

•Type the default User name: admin (all lower-case).

•Type the default password: admin (all lower-case).

Note: User name and Password are case-sensitive

(both must be typed in lower-case). A password can

be up to 12 characters. If Windows displays the

AutoComplete screen, you may want to click No to

tell the Windows OS not to remember the password;

this helps maintain PC security.

•Click the Login button. The Web Management Home

screen displays.

3. Go to the Wizard Setup Screen

•On the Wizard Setup screen under PPP

Configuration, disable PPP.

•Click the Submit button and then Save & Restart.

MultiModem Wireless Modem with Ethernet Interface

Multi-Tech Systems, Inc. Quick Start Guide 9

4. Open the Command Window and Access Modem

Mode

You must be in modem mode in order to enter AT

Commands.

•From the workstation, open the command window by

clicking the Start button and selecting Run.

•Type CMD to open the command window. Click OK.

•When the command window opens, type: Telnet

192.168.2.1 5000

Note: 5000 is the port number.

•At Login, enter the user name admin.

•At Password, enter the password admin. Once

logged in, you can use AT commands to

communicate with the cellular module.

For CDMA, you will have to enter some AT Commands

to complete your activation steps. See the Customer

Activation Notices included in your ship kit.

For GPRS, you will have to use AT Commands to

change the quad-band frequency.

For CDMA, EDGE, and GPRS, you can use AT

commands to verify signal strength, check network

registration and roaming status, etc. See the AT

Command guides available on the CD in your ship kit

for other functionality you can view and set.

AT Command for Changing the GPRS

Quad-Band Frequency

For the GPRS Quad-Band product, the default setting may be either

850/1900MHz dual-band mode or 900/1800MHz depending upon

the model you ordered. If for any reason you want to change the

band, you can accomplish this by using the +WMBS command.

Steps for Changing the GPRS Band for Ethernet Models

Using the command window (see steps above), you can enter the

AT Command for changing the GPRS Band.

MultiModem Wireless Modem with Ethernet Interface

10 Multi-Tech Systems, Inc. Quick Start Guide

Type AT+WMBS=<Band>,<Param>. Press Enter.

For <Band>, enter the option you desire:

4= Dual-band mode 850/1900MHz

5= Dual-band mode 900/1800MHz

For <Param>, enter the option you desire:

0= The modem will have to be reset to start on the

specified band(s). This is the default.

1= The modem restarts immediately on the

specified band(s).

Example: AT+WMBS=4,0. Press Enter.

Exiting Modem Mode

1. After the last AT Command is entered, press:

CTRL + ] (the right bracket).

2. The following prompt displays:

telnet>

Type quit and press Enter.

3. Then the following prompt displays:

c:>

Type exit and press Enter.

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