Multitech MultiModem ZBA USB MT5634ZBA-USB User manual

MultiModem®USB

56K Data/Fax Modem with USB

MT5634ZBA-USB

Quick Start Guide

MultiModem USB Quick Start Guide

MT5634ZBA-USB

P/N 82084554 Rev E

This publication may not be reproduced, in whole or in part, without prior

expressed written permission from Multi-Tech Systems, Inc. All rights

Multi-Tech Systems, Inc., makes no representation or warranties with respect

to the contents hereof and specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose. Furthermore, Multi-Tech

Systems, Inc., reserves the right to revise this publication and to make

changes from time to time in the content hereof without obligation of Multi-

Tech Systems, Inc., to notify any person or organization of such revisions or

changes. Check MultiTech’s web site for current versions of our product

documentation.

Revision Date Description

D 05/11/07 Updated tech support contact list

E 12/28/07 Updated tech support contact list

Trademarks

Registered trademarks of Multi-Tech Systems, Inc. are as follows: Multi-Tech,

MultiModem, and the Multi-Tech logo. Windows and Windows NT are

registered trademarks of Microsoft. Any other brand names mentioned in this

publication are trademarks or registered trademarks of their respective

companies.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774

U.S., Canada, all others: support@multitech.com (800) 972-2439

+(763) 717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(763) 785-3500 or (800) 328-9717

U. S. Fax 763-785-9874

Technical Support (800) 972-2439

Internet Address: http://www.multitech.com.

MT5634ZBA-USB Quick Start Guide

Introduction

This Quick Start Guide will help you install and set up your

MultiModem USB. The User Guide can be found on the

MT5634ZBA-USB CD.

The MultiModem USB Package Contains:

• An MT5634ZBA-USB data/fax modem

• One set of four self-adhesive plastic feet

• One modular telephone cable

• One USB cable

• This Quick Start Guide

• One product CD

You Supply

• A computer with an available USB port

• A nearby telephone line jack

Safety Warnings

• Use this product only with UL- and CUL-listed computers.

• To reduce the risk of fire, use only 26 AWG (.41mm) or

larger telephone wiring.

• Never install telephone wiring during a lightning storm.

• Never install a telephone jack in a wet location unless the

jack is specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals

unless the telephone line has been disconnected at the

network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using a telephone during an electrical storm; there

is a risk of electrical shock from lightning.

• Do not use a telephone in the vicinity of a gas leak.

•This product must be disconnected from its power source

and telephone network interface when servicing.

MT5634ZBA-USB Quick Start Guide

Step 1: Assemble the Modem

The only assembly required is to mount the feet on the

bottom of the modem. Simply peel the four self-adhesive

plastic feet off the backing strip and press them into the

recesses on the bottom of the modem.

Step 2: Connect the Modem to Your System

Place the modem in a convenient location. Connect it to your

PC’s USB port, the phone line, and, optionally, to your

phone.

USB Connection

Plug one end of the USB cable into the USB connector

on the modem, and the other end into a USB port on

your computer.

MT5634ZBA-USB Quick Start Guide

Line Connection

Plug one end of the phone cable into the modem’s LINE

jack, and the other end into a phone line wall jack.

Note: The LINE jack is not interchangeable with the

PHONE jack. Do not plug the phone into the LINE jack

or the line cable into the PHONE jack.

Note: The FCC and Industry Canada impose certain

restrictions on equipment connected to public telephone

systems. See the Appendix in the MT5634ZBA-USB

User Guide.

Phone Connection (Optional)

For voice-only calls, you can optionally plug a telephone

into the modem’s PHONE jack.

Step 3: Install the Modem Driver

The MultiModem USB is compatible with Windows XP,

Windows 2000, Windows ME, and Windows 98.

Installation in Windows XP

1. Power up your Windows XP system.

2. If you have not already done so, make all the necessary

connections, including connecting the modem to an

available USB port.

3. Insert the MultiModem USB CD into your CD drive.

4. Windows will detect that the new modem is present and

launch the Update Device Driver Wizard dialog box.

5. Choose Install from a list or specific location

(Advanced), and click Next.

6. Select Don’t Search. I will choose the driver to install,

and click Next.

MT5634ZBA-USB Quick Start Guide

7. Click the Have disk button. Browse to x:\Drivers\WinXP.

Select the file there and click OK. (x denotes the drive

letter of your CD drive).

8. When the pop-up window comes up explaining that the

driver is not digitally signed, click Continue anyway to

finish the installation.

NOTE: This Microsoft operating system searches for a

digital signature when you install any new hardware. If a

"Digital Signature Not Found" screen appears, simply

click the YES button to continue installation. Although

Multi-Tech submits all eligible products to Microsoft for

certification, the turn-around time is subject to many

factors. Not having a digital signature does not affect

product performance in any way.

Installation in Windows 2000

1. Power up your Windows 2000 system.

2. If you have not already done so, make all the necessary

connections.

3. Windows will detect that the new modem is present,

indicate that it's in the process of installing, and then

launch the Found New Hardware Wizard. The

Welcome screen appears first. Click Next.

4. The Install Hardware Device Drivers screen appears

indicating that the wizard will install the hardware device

drivers. Verify that the Search for a suitable driver for

my device (recommended) is selected, and then click

Next.

5. The Locate Driver Files screen appears asking where

you want Windows to search for driver files.

MT5634ZBA-USB Quick Start Guide

Verify that the Specify a location option is the only one

selected, place the MultiModem USB CD into your CD

drive, and click Next.

6. The next screen will say Insert the manufacturer’s

installation disk into the drive selected. Click OK.

Click the Browse button (when prompted to insert a disk

into drive A:\, click Cancel). Navigate to

x:\Drivers\Windows 2000. Select the file and click OK.

(x denotes the drive letter of your CD drive).

7. Then the Driver Files Search Results screen appears

indicating that Windows has found the proper driver on

the CD. Click Next to install the selected driver.

8. The Digital Signature Not Found dialog box is

displayed. Click Yes to continue with the installation. See

the digital signature note on the preceding page.

9. A Copying Files screen appears briefly. After the files

have been copied to your PC, a Found New Hardware

Wizard screen appears indicating that Windows has

finished installing the driver. Click Finish to complete the

installation and exit the wizard.

After installation is complete, you should test the operation of

your new MultiModem USB by registering it. Key in the URL

given below and follow the on-line instructions at:

http://www.multitech.com/register

MT5634ZBA-USB Quick Start Guide

Installation in Windows ME

Windows ME driver files are installed in two groups, as

described below. The installation wizard begins by installing

certain driver files. At that point, Windows ME detects the

modem as a new device. Then the installation wizard runs

again to install the remaining driver files.

1. Power up your Windows ME computer.

2. If you have not already done so, make all the necessary

connections.

3. Place the MultiModem USB CD into the CD drive of your

PC. Windows ME will detect that the new modem is

present and launch the Add New Hardware Wizard

screen. This message then displays: “What would you

like to do?”

Choose Specify the location of the driver (Advanced)

and click Next.

4. At the Add New Hardware Wizard “Windows will search

for new drivers...” screen, uncheck the “Removable

Media” button (if necessary) and check “Specify a

location.”

5. Click the “Browse” button and navigate to the “Windows

ME” subfolder of the “Drivers” folder on the MultiModem

USB CD. Click OK. Click Cancel if it prompts you for a

floppy disk.

6. On the Windows driver file search screen click Next.

7. Transient progress screens will appear while files are

being copied. After the files have been copied to your

PC, an Add New Hardware Wizard screen will appear

indicating that Windows has finished installing this the

first of two drivers.

Click Finish to complete the installation of this first driver.

The wizard will close.

MT5634ZBA-USB Quick Start Guide

8. Windows ME will now detect an “Unknown Device” and

begin another Add New Hardware Wizard, again asking

“What would you like to do?”

Choose “Specify the location of the driver (Advanced)”

and click Next.

9. At the next screen (the Windows will search for new

drivers screen), uncheck the “Removable Media” button

(if necessary) and check “Specify a location.” Click Next.

10.Transient screens will appear while files are being

copied.

The Windows driver file search screen appears. Click

Next.

11. After files are copied, a completion screen appears.

Click Finish to complete the installation of this the

second driver. The wizard will close.

12. Remove the MultiModem USB CD from the computer’s

CD drive.

13. Test the operation of your modem by registering it online

at http://www.multitech.com/register.

Installation in Windows 98

1. Power up your Windows 98 system.

2. If you have not already done so, make all the necessary

connections.

3. Insert the MultiModem USB CD into your CD drive.

4. Windows will detect that the new modem is present and

launch the Add New Hardware Wizard. The first screen

indicates that the wizard will search for a USB driver.

5. The message What do you want Windows to do? displays.

Verify that the Search for the best driver for your device

(Recommended) option is selected and click Next.

MT5634ZBA-USB Quick Start Guide

6. The message Windows will search for a new driver

displays.

Verify that the CD-ROM drive option is selected. Click

Next.

7. The Add New Hardware Wizard dialog box indicates that

Windows has found an updated driver for this device.

Verify that the Updated driver (Recommended) option is

selected and click Next.

8. The Wizard dialog indicates that Windows will select the

proper driver from the MultiModem USB CD and verify

the information. Click Next to install the selected driver.

9. After the files are copied to your PC, the Wizard screen

appears indicating that Windows has finished installing

the driver. Click Finish and exit the wizard. The TR LED

on your modem will light when the installation is

complete. Remove the CD from the computer.

After the installation is complete, you should test the

operation of your new MultiModem USB by registering it.

Key in the URL given below and follow the instructions:

http://www.multitech.com/register

Step 4: Country Configuration with Global Wizard

Different countries have different requirements for how

modems must function. Therefore, before you use your

modem, you must configure it to match the defaults of the

country in which you are using it. You can use one of two

configuration methods:

•Using the Global Wizard to Configure Your Modem

•Using AT Commands to Configure Your Modem (see

the User Guide)

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