Multitech MTCBA-E User manual
MultiModem®EDGE
Wireless Modem
MTCBA-E
Quick Start Guide
Copyright and Technical Support
2 Multi-Tech Systems, Inc. Quick Start Guide
Quick Start
MultiModem®EDGE
Wireless Modem
MTCBA-E (82010745L, Revision F)
Copyright © 2005-07 by Multi-Tech Systems, Inc.
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights
reserved. Multi-Tech Systems, Inc. makes no representations or warranty with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or
organization of such revisions or changes. Check Multi-Tech’s Web site for
current versions of our product documentation.
Record of Revisions
Revision Date Description
D 06/22/06 Changed location of Activation Notices. Added
note about current document on Web site.
E 05/10/07 Revised tech support listing.
F 10/08/07 Removed PhoneTools. Added Hazardous
Locations safety statements. Updated Package
Contents.
Trademarks
MultiModem and the Multi-Tech logo are registered trademarks of Multi-Tech
Systems, Inc.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
Internet Address: http://www.multitech.com
Technical Support
Country By Email By Phone
763-717-5863
MultiModem EDGE Wireless Modem
Multi-Tech Systems, Inc. Quick Start Guide 3
Introduction
This guide shows you how to set up your Multi-Tech wireless
MultiModem. For detailed information, product specifications,
troubleshooting tips, and more, see the User Guide, available on the
MultiModem CD accompanying your wireless modem.
General Safety
The modem is designed for and intended to be used in fixed and
mobile applications. “Fixed” means that the device is physically
secured at one location and is not able to be easily moved to
another location. In a “Mobile” application, the device may be moved
regularly from one location to another.
Caution: Maintain a separation distance of at least 20 cm (8 inches)
between the transmitter’s antenna and the body of the user or
nearby persons. The modem is not designed for, nor intended to be,
used in applications within 20 cm (8 inches) of the body of the user.
RF Interference Issues
Avoid possible radio frequency (RF) interference by carefully
following the safety guidelines below.
•Switch OFF the MultiModem when in an aircraft. The use of
cellular telephones in aircraft is illegal. It may endanger the
operation of the aircraft and/or disrupt the cellular network.
Failure to observe this instruction may lead to suspension or
denial of cellular services to the offender, legal action, or both.
•Switch OFF the MultiModem in the vicinity of gasoline or diesel-
fuel pumps or before filling a vehicle with fuel.
•Switch OFF the MultiModem in hospitals and any other place
where medical equipment may be in use.
•Respect restrictions on the use of radio equipment in fuel
depots, chemical plants, or in areas of blasting operations.
•There may be a hazard associated with the operation of your
MultiModem in the vicinity of inadequately protected personal
medical devices such as hearing aids and pacemakers.
Consult the manufacturers of the medical device to determine if
it is adequately protected.
MultiModem EDGE Wireless Modem
4 Multi-Tech Systems, Inc. Quick Start Guide
•Operation of the MultiModem in the vicinity of other electronic
equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and
manufacturers’ recommendations.
Installation Instructions and Hazardous
Locations Warnings
1. The modems are open devices intended for installation in an
ultimate enclosure suitable for the intended application.
2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I,
DIVISION 2, GROUPS A, B, C, AND D OR NON-
HAZARDOUS LOCATIONS ONLY.
3. “WARNING – Explosion Hazard – Substitution of
Components may Impair Suitability for Class I Division 2”.
4. “WARNING – Explosion Hazard – Do not Disconnect
Equipment Unless Power has been switched off or the area
is known to be Non-Hazardous”.
5. “WARNING – Explosion Hazard – Do not replace the fuse
unless power has been switched off or the area is known to
be Non-Hazardous”.
6. “WARNING – Do not install or remove SIM card unless
power is switched off or the area is known to be Non-
Hazardous”.
Vehicle Safety
•Do not use your Wireless MultiModem while driving, unless
equipped with a correctly installed vehicle kit allowing ‘Hands-
Free’ Operation.
•Respect national regulations on the use of cellular telephones
in vehicles. Road safety always comes first.
•If incorrectly installed in a vehicle, the operation of Wireless
MultiModem telephone could interfere with the correct
functioning of vehicle electronics. To avoid such problems, be
sure that qualified personnel have performed the installation.
Verification of the protection of vehicle electronics should be
part of the installation.
•The use of an alert device to operate a vehicle’s lights or horn
on public roads is not permitted.
MultiModem EDGE Wireless Modem
Multi-Tech Systems, Inc. Quick Start Guide 5
Package Contents
Unbundled Package
Modem with No Accessories Bundled Package
Modem with Accessories
1 modem
1 mounting bracket
1 fused DC power cable
1 Quick Start Guide
1 MultiModem CD
Note: You must supply
bracket screws and an
antenna.
1 modem
1 mounting bracket
1 RS-232 cable (15-to-9 pin)
1 antenna
1 power supply
4 rubber feet
1 Quick Start Guide
1 MultiModem CD
Note: You must supply
bracket screws.
Note:
•Your wireless provider will supply the SIM card.
Activate Your Wireless Account
Please see the wireless account Activation Notices located on the
MultiModem CD. Choose the one for your wireless network provider
and follow the directions to activate your account.
Phone Numbers for the Wireless Modem
Every wireless modem will have its own unique phone number. The
phone number may simply be given to you by your wireless service
provider. It may also be on the SIM card. Wireless provider
implementations may vary.
MultiModem EDGE Wireless Modem
6 Multi-Tech Systems, Inc. Quick Start Guide
Insert the SIM Card into Holder
The wireless modem requires a SIM card (Subscriber Identity
Module) to operate on a GSM/GPRS network. To install the SIM
card:
1. Using your fingernail or small screwdriver, pry off SIM cover.
2. Insert the SIM card into the SIM card slot. The following
graphic illustrates the correct SIM card orientation.
Wireless Service Provider
will give you a SIM card.
Insert SIM card. Replace cover.
3. Verify that the SIM card fits properly; then replace the cover.
Hook up the Antenna, Serial Cable, and Power
•Antenna. Connect a suitable antenna to the SMA connector
(see the User Guide for antenna/RF specifications).
•Serial Cable. Connect one end of the serial cable to the
modem and the other end to a PC.
•Power for Standard Transformer Power Supply
∗Connect the AC cord to its transform block and then plug
into a power outlet.
∗Note: Units shipped with the universal AC power supply
are not suited for installation in hazardous locations.
MultiModem EDGE Wireless Modem
Multi-Tech Systems, Inc. Quick Start Guide 7
•Power for Optional Direct DC Power Connection
∗Connect the fused DC power cable into the power
connector on the modem.
∗Then attach the two wires at the other end of the fused
cable to a DC fuse/terminal block on a vehicle in which
you are mounting the MultiModem.
∗Connect the red wire to the "+" positive and the black wire
to the "-" negative. Be sure the GND connection is correct.
Warning
Over-voltage protection is provided on the device. To ensure
complete protection, you may want to add additional filtering
to the DC input.
MultiModem EDGE Wireless Modem
82010745L
Note
For automotive applications, you can use permanent “+” or key-
switched “+” according to the type of application. Connect the
power supply to its source (for example, in a mobile situation,
to the vehicle’s DC fuse/terminal block).
Optional – Attach the Modem to a Flat Surface
Modem Driver Installation
Compatibility: The wireless MultiModem is compatible with
Windows 2000/2003+, Windows XP, and Linux.
Windows: To load the wireless modem’s driver onto your PC, select
the Control Panel’s Phone and Modem Options option. During this
installation, you will be required to browse the MultiModem CD to
load the modem’s INF file (located at the CD’s root directory). See
the User Guide for a description of each step.
Linux: Linux does not require a driver for serial modems.
AT Commands
AT commands can be used to operate, configure, and query your
modem. The AT Command Reference Guide for EDGE is included
on the MultiModem CD and on the Multi-Tech Web site.
Internet Access
See the User Guide for Internet access directions.
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