Multitech MTCBA-E User manual

MultiModem®EDGE

Wireless Modem

MTCBA-E

Quick Start Guide

2 Multi-Tech Systems, Inc. Quick Start Guide

Quick Start

MultiModem®EDGE

Wireless Modem

MTCBA-E (82010745L, Revision F)

This publication may not be reproduced, in whole or in part, without prior

expressed written permission from Multi-Tech Systems, Inc. All rights

reserved. Multi-Tech Systems, Inc. makes no representations or warranty with

respect to the contents hereof and specifically disclaims any implied

warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this

publication and to make changes from time to time in the content hereof

without obligation of Multi-Tech Systems, Inc. to notify any person or

organization of such revisions or changes. Check Multi-Tech’s Web site for

current versions of our product documentation.

Record of Revisions

Revision Date Description

D 06/22/06 Changed location of Activation Notices. Added

note about current document on Web site.

E 05/10/07 Revised tech support listing.

F 10/08/07 Removed PhoneTools. Added Hazardous

Locations safety statements. Updated Package

Contents.

Trademarks

MultiModem and the Multi-Tech logo are registered trademarks of Multi-Tech

Systems, Inc.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

Phone: 763-785-3500 or 800-328-9717

Fax: 763-785-9874

Internet Address: http://www.multitech.com

Technical Support

Country By Email By Phone

Europe, Middle East, Africa [email protected] +(44) 118 959 7774

U.S., Canada, all others [email protected] 800-972-2439 or

763-717-5863

MultiModem EDGE Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 3

Introduction

This guide shows you how to set up your Multi-Tech wireless

MultiModem. For detailed information, product specifications,

troubleshooting tips, and more, see the User Guide, available on the

MultiModem CD accompanying your wireless modem.

General Safety

The modem is designed for and intended to be used in fixed and

mobile applications. “Fixed” means that the device is physically

secured at one location and is not able to be easily moved to

another location. In a “Mobile” application, the device may be moved

regularly from one location to another.

Caution: Maintain a separation distance of at least 20 cm (8 inches)

between the transmitter’s antenna and the body of the user or

nearby persons. The modem is not designed for, nor intended to be,

used in applications within 20 cm (8 inches) of the body of the user.

RF Interference Issues

Avoid possible radio frequency (RF) interference by carefully

following the safety guidelines below.

•Switch OFF the MultiModem when in an aircraft. The use of

cellular telephones in aircraft is illegal. It may endanger the

operation of the aircraft and/or disrupt the cellular network.

Failure to observe this instruction may lead to suspension or

denial of cellular services to the offender, legal action, or both.

•Switch OFF the MultiModem in the vicinity of gasoline or diesel-

fuel pumps or before filling a vehicle with fuel.

•Switch OFF the MultiModem in hospitals and any other place

where medical equipment may be in use.

•Respect restrictions on the use of radio equipment in fuel

depots, chemical plants, or in areas of blasting operations.

•There may be a hazard associated with the operation of your

MultiModem in the vicinity of inadequately protected personal

medical devices such as hearing aids and pacemakers.

Consult the manufacturers of the medical device to determine if

it is adequately protected.

MultiModem EDGE Wireless Modem

4 Multi-Tech Systems, Inc. Quick Start Guide

•Operation of the MultiModem in the vicinity of other electronic

equipment may cause interference if the equipment is

inadequately protected. Observe any warning signs and

manufacturers’ recommendations.

Installation Instructions and Hazardous

Locations Warnings

1. The modems are open devices intended for installation in an

ultimate enclosure suitable for the intended application.

2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I,

DIVISION 2, GROUPS A, B, C, AND D OR NON-

HAZARDOUS LOCATIONS ONLY.

3. “WARNING – Explosion Hazard – Substitution of

Components may Impair Suitability for Class I Division 2”.

4. “WARNING – Explosion Hazard – Do not Disconnect

Equipment Unless Power has been switched off or the area

is known to be Non-Hazardous”.

5. “WARNING – Explosion Hazard – Do not replace the fuse

unless power has been switched off or the area is known to

be Non-Hazardous”.

6. “WARNING – Do not install or remove SIM card unless

power is switched off or the area is known to be Non-

Hazardous”.

Vehicle Safety

•Do not use your Wireless MultiModem while driving, unless

equipped with a correctly installed vehicle kit allowing ‘Hands-

Free’ Operation.

•Respect national regulations on the use of cellular telephones

in vehicles. Road safety always comes first.

•If incorrectly installed in a vehicle, the operation of Wireless

MultiModem telephone could interfere with the correct

functioning of vehicle electronics. To avoid such problems, be

sure that qualified personnel have performed the installation.

Verification of the protection of vehicle electronics should be

part of the installation.

•The use of an alert device to operate a vehicle’s lights or horn

on public roads is not permitted.

MultiModem EDGE Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 5

Package Contents

Unbundled Package

Modem with No Accessories Bundled Package

Modem with Accessories

1 modem

1 mounting bracket

1 fused DC power cable

1 Quick Start Guide

1 MultiModem CD

Note: You must supply

bracket screws and an

antenna.

1 modem

1 mounting bracket

1 RS-232 cable (15-to-9 pin)

1 antenna

1 power supply

4 rubber feet

1 Quick Start Guide

1 MultiModem CD

Note: You must supply

bracket screws.

Note:

•Your wireless provider will supply the SIM card.

Activate Your Wireless Account

Please see the wireless account Activation Notices located on the

MultiModem CD. Choose the one for your wireless network provider

and follow the directions to activate your account.

Phone Numbers for the Wireless Modem

Every wireless modem will have its own unique phone number. The

phone number may simply be given to you by your wireless service

provider. It may also be on the SIM card. Wireless provider

implementations may vary.

MultiModem EDGE Wireless Modem

6 Multi-Tech Systems, Inc. Quick Start Guide

Insert the SIM Card into Holder

The wireless modem requires a SIM card (Subscriber Identity

Module) to operate on a GSM/GPRS network. To install the SIM

card:

1. Using your fingernail or small screwdriver, pry off SIM cover.

2. Insert the SIM card into the SIM card slot. The following

graphic illustrates the correct SIM card orientation.

Wireless Service Provider

will give you a SIM card.

Insert SIM card. Replace cover.

3. Verify that the SIM card fits properly; then replace the cover.

Hook up the Antenna, Serial Cable, and Power

•Antenna. Connect a suitable antenna to the SMA connector

(see the User Guide for antenna/RF specifications).

•Serial Cable. Connect one end of the serial cable to the

modem and the other end to a PC.

•Power for Standard Transformer Power Supply

∗Connect the AC cord to its transform block and then plug

into a power outlet.

∗Note: Units shipped with the universal AC power supply

are not suited for installation in hazardous locations.

MultiModem EDGE Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 7

•Power for Optional Direct DC Power Connection

∗Connect the fused DC power cable into the power

connector on the modem.

∗Then attach the two wires at the other end of the fused

cable to a DC fuse/terminal block on a vehicle in which

you are mounting the MultiModem.

∗Connect the red wire to the "+" positive and the black wire

to the "-" negative. Be sure the GND connection is correct.

Warning

Over-voltage protection is provided on the device. To ensure

complete protection, you may want to add additional filtering

to the DC input.

MultiModem EDGE Wireless Modem

82010745L

Note

For automotive applications, you can use permanent “+” or key-

switched “+” according to the type of application. Connect the

power supply to its source (for example, in a mobile situation,

to the vehicle’s DC fuse/terminal block).

Optional – Attach the Modem to a Flat Surface

Modem Driver Installation

Compatibility: The wireless MultiModem is compatible with

Windows 2000/2003+, Windows XP, and Linux.

Windows: To load the wireless modem’s driver onto your PC, select

the Control Panel’s Phone and Modem Options option. During this

installation, you will be required to browse the MultiModem CD to

load the modem’s INF file (located at the CD’s root directory). See

the User Guide for a description of each step.

Linux: Linux does not require a driver for serial modems.

AT Commands

AT commands can be used to operate, configure, and query your

modem. The AT Command Reference Guide for EDGE is included

on the MultiModem CD and on the Multi-Tech Web site.

Internet Access

See the User Guide for Internet access directions.

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