Multitech MultiModem II User manual

MultiModem®II

Data/Fax Modem

MT5600BA-V92

Quick Start Guide

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MultiModem II Quick Start Guide

2 Multi-Tech Systems, Inc.

Quick Start Guide

MT5600BA-V92 Data/Fax Modem

82100142L Rev. C

This publication may not be reproduced, in whole or in part, without prior

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the

contents hereof and specifically disclaims any implied warranty of merchantability

or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.

reserves the right to revise this publication and to make changes from time to time

in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any

person or organization of such revisions or changes. Check Multi-Tech’s Web site

for current versions of our product documentation.

Revision Date Description

A 08/17/06 Initial release.

B 05/03/07 Updated Technical Support contact list.

C 09/23/08 Updated Technical Support contact list,

procedures for UL Recertification, and

driver installation procedure.

Trademarks

Multi-Tech, the Multi-Tech logo, and MultiModem are registered trademarks of

Multi-Tech Systems, Inc. All other brand and product names mentioned in this

publication are trademarks or registered trademarks of their respective companies.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774

U.S., Canada, all others: support@multitech.com 800 972-2439 or

763-717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

Phone: 763-785-3500 or 800-328-9717

Fax: 763-785-9874

http://www.multitech.com

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MultiModem II Quick Start Guide

Introduction

This Quick Start Guide will help you set up your modem. A User Guide

containing detailed configuration information and a separate AT

Commands Reference Guide can be found on the MultiModem II CD

shipped with your modem.

Safety Warnings

•Use this product only with UL- and CUL-listed computers (US).

•Never install phone wiring during a lightning storm.

•Never install a phone jack in a wet location unless the jack is

specifically designed for wet locations.

•Never touch uninsulated phone wires or terminals unless the

phone line has been disconnected at the network interface.

•Use caution when installing or modifying phone lines.

•Avoid using a phone during an electrical storm; there is a risk of

electrical shock from lightning.

•Do not use a phone in the vicinity of a gas leak.

•To reduce the risk of fire, use only 26 AWG or larger telephone

line cord.

•The telephone cord is to be disconnected before accessing the

inside of the equipment.

Modem Installation

Step 1 – Connect the Modem the PC

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MultiModem II Quick Start Guide

4 Multi-Tech Systems, Inc.

Connect the Modem to Your PC

Plug one end of the serial cable into the modem’s RS-232

connector.

Plug the other end into your PC’s serial port connector (COM1 or

COM2).

Connect the Modem to the Telephone Line (Dialup Connection)

Plug one end of the phone cable into the modem’s LINE jack.

Plug the other end into a public switched telephone network

(PSTN) wall jack.

Important: The LINE jack and PHONE jack are not

interchangeable. Do not plug the phone into the LINE jack and

do not plug the leased line cable into the PHONE jack.

Note: Regulatory agencies may impose certain restrictions on

equipment connected to public telephone systems.

Two-Wire or Four-Wire Leased Line Connection

Plug one end of a two-wire/four-wire phone cable into the modem’s

LEASED jack.

Connect the other end to a leased line wall jack or terminals.

Connect the Phone to the Modem (Optional)

For voice calls, plug a telephone into the modem’s PHONE jack.

Connect the Modem to the AC Power Outlet

Plug the power transformer into an AC power outlet or power strip.

Plug the power transformer’s cable into the POWER jack on the

modem. Use only the power transformer supplied with the modem.

Use of any other transformer voids the warranty and can damage

the modem.

Power-On Test

Test the modem by turning it on (a power switch is located on the

front panel). When you apply power, the modem performs a di-

agnostic self-test, indicated by the TM indicator lighting for a few

seconds, after which the LCD should light. If this does not happen,

check that the power switch is on, the power transformer is solidly

connected, and the AC outlet is live. If these measures do not work,

see the “Troubleshooting” chapter in the User Guide.

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MultiModem II Quick Start Guide

Step 2 – Install the Modem Driver

If you use Windows 2000 or newer, you must install the modem driver.

The modem driver tells Windows how to control the modem. If you use a

Linux operating system, please refer to the User Guide for installation

instructions.

1. With your computer turned off, ensure that your modem is

connected properly, and then turn on your computer. Upon

booting up the computer should detect the modem and open

Welcome to the Found New Hardware Wizard screen. On this

screen, select Install from a list or specific location. Click Next.

2. On the Found New Hardware Wizard screen, check Search for

the best driver in these locations and Install from a specific

location. Do Not click Next at this point.

3. Insert the MultiModem product CD into your CD-ROM drive, when

the MultiModem main screen appears, click Exit. Now, click Next

on the Found New Hardware screen.

4. On the Found New Hardware Wizard screen, click on Search for

the best driver in these locations and Search removable

media. Click Next. Windows installs the modem driver.

5. Click Finish to exit.

Step 3 - Setting Your Country or

Region Code

The MT5600BA-V92 modem is a global modem - it can be used all over

the world.

However, countries or regions vary in their requirements for how a

modem functions. Therefore, you must configure yours to match the

defaults of the country or region in which you are using it. Choose from

any of the three methods:

•Using the LCD Panel to Set Your Country or Region Code

•Using the Global Wizard to Set Your Country or Region Code

•Using AT Commands to Set Your Country or Region Code – Refer

to the User Guide

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MultiModem II Quick Start Guide

6 Multi-Tech Systems, Inc.

Using the LCD Panel

Country or Region Codes

A list of country/region codes can be found on the Multi-Tech Web

site at:

http://www.multitech.com/PRODUCTS/Info/approvals

Then click on global modems. The Global Modem Country

Approvals page displays. On this page you can view approvals,

configuration strings and responses by country and products.

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MultiModem II Quick Start Guide

Using the Global Wizard

The Global Wizard configuration utility is recommended for

computers running in Windows. The Wizard can configure your

modem for a specific country or region with just a few mouse clicks.

1. Insert the MultiModem Product CD into the CD-ROM drive. The

Autorun dialog box appears.

2. Click Initial Setup and Country/region Selection.

3. Choose either:

•Run Global Wizard from CD. This will not load the wizard

onto your hard drive, or

•Install Global Wizard on the HD. This will install the

wizard onto your hard drive for future use.

4. The Global Wizard dialog box appears. Click Next.

5. The Wizard searches for your modem and identifies it. Click

Next.

6. Select the country/region in which the modem will be used.

Click Next.

7. Review your choice of country/region. If it is correct, click Next

to configure the modem.

8. When Global Wizard announces that the parameters have been

set, click Finish to exit.

Step 4 – Install Communications

Software

Data communications software is designed to send and receive

messages. Multi-Tech includes PhoneTools, a communications software

program with your modem. However, the modem will work with other

data communications software, such as HyperTerminal.

To install PhoneTools, insert the CD into the CD-ROM drive; click the

PhoneTools icon. You will be asked to choose your language. The

software automatically loads onto your PC. See the PhoneTools user

documentation included with the PhoneTools software.

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82100142L

Patents

This device is covered by one or more of the following patents:

6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567;

5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;

5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030;

5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725;

5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;

5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365;

5,309,562; 5,301,274. Other patents pending.

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