Honeywell A700 User manual

Vocollect A700x

Product Guide

Disclaimer

WARNING

Honeywell International Inc. (“HII”) reserves the right to make changes in

specifications and other information contained in this document without

prior notice, and the reader should in all cases consult HII to determine

whether any such changes have been made. The information in this

publication does not represent a commitment on the part of HII.

CAUTION

HII shall not be liable for technical or editorial errors or omissions

contained herein; nor for incidental or consequential damages resulting

from the furnishing, performance, or use of this material.

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All rights are reserved. No part of this document may be photocopied,

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consent of HII.

Other product names or marks mentioned in this document may be trademarks

or registered trademarks of other companies and are the property of their

respective owners.

Web Address: www.honeywellaidc.com

Other product names or marks mentioned in this document may be trademarks

or registered trademarks of other companies and are the property of their

respective owners.

Patents

For patent information, please refer to www.hsmpats.com.

A700x Product Guide ii

TABLE OF CONTENTS

Chapter 1 - Customer Support 1

Technical Assistance 1

Honeywell - Vocollect Reseller Services 1

Honeywell - Vocollect Technical Support 1

Honeywell - Vocollect Customer Service 1

Product Service and Repair 4

Limited Warranty 4

Send Feedback 4

Chapter 2 - Introduction 5

Talkman Devices and Headsets 5

A700x, A700, and A500 Series Devices 5

Device Features 5

Speech Recognition Headsets 5

Product Use and Care 6

General Safety Guidelines 6

Statement of Agency Compliance 7

Honeywell Battery Safety 7

Chapter 3 - Using the Talkman A700x Device 9

Charging an A700/A700x Device Battery 11

Charging an A700x Battery in a Device 11

Charging an A700x Device Battery 12

Inserting a Battery into a Talkman A700/A700x Device 12

iii A700x Product Guide

>Removing a Battery from a Talkman A700/A700x Device 13

Battery Warm-Up Time 13

TouchConfig: Bringing Additional A700/A700x Devices Online 14

Turning On an A700 15

Turning Off an A700 16

A700x LED indicators 17

Loading an Operator's Templates on A700 23

Adjusting the Voice on A700 24

Adjusting the Pitch on A700 24

Adjusting the Volume Using Voice on A700 25

Adjusting the Volume Using Device Buttons on A700 25

Adjusting the Speed on A700 25

Changing the Speaker's Gender on A700 26

Understanding Talkman Commands 26

Options for Hearing Impaired Users 27

Scanning with the Talkman A730/A730x Device 28

Installing the USB Driver on Windows XP 29

Installing the USB Driver on Windows 7 or Vista 29

Collecting Platform Debug Logs from A700x Devices 29

Cleaning Procedures for Honeywell Equipment 30

Cleaning Plastics 30

Cleaning Hard Plastics 30

Cleaning Foam and Pliable Plastics 31

Cleaning Contacts 31

Chapter 4 - Chargers 33

Talkman 6-Bay Device Charger 34

Talkman Battery Charger 34

Talkman Device Charger and Battery Charger Wall Mount 35

A700x Product Guide iv

Mounting the A700/A700x Battery Charger 36

SRX2 and A700 Battery Charger LED Indicators 37

Chapter 5 - Accessories 39

Belts and Holsters 39

A700x Belt Specifications 39

A700x Holster Specifications 40

Using the Talkman Device Holster 40

Using the Talkman Scanning Device Holster 41

Vehicle Mounts for Talkman A700 41

Positioning the Talkman A700x Vehicle Dock 42

Installing the Mounting Brackets for a Talkman A700x Vehicle Dock 42

Chapter 6 - Troubleshooting Equipment Problems 45

I Can't Hear Anything Through the Headset 45

The Device Does Not Respond to Button Presses 45

The Scanner will not Scan 45

The Device Beeps Every Few Seconds 46

The Device Will Not Load a Voice Application 46

The Device Will Not Load an Operator Template 46

The Device Will Not Turn On 47

The Device Keeps Shutting Off 47

Troubleshooting Problems Indicated by LED 47

About Error Messages 48

Numbered Error Messages 48

Spoken Error Messages 57

Before Contacting Support 62

Sending Equipment Back for Repairs 63

Packaging Items for Return to Honeywell 63

v A700x Product Guide

Appendix A - Specifications 65

A710x Specifications 65

A720x Specifications 66

A730x Specifications 67

A700x Product Battery Specifications 68

Electrical Specifications 68

Mechanical and Environmental Specifications 69

Battery Notifications 69

A700 6-Bay Device Charger Specifications 69

A700 12-Bay Battery Charger Specifications 70

Appendix B - Part Numbers 73

Part Numbers: Vocollect Talkman Devices 73

Part Numbers: Talkman Accessories 74

Part Numbers: Chargers 75

Appendix C - Talkman A730/A730x Symbologies 77

Appendix D - Template Training Options 107

Training with the Talkman Device Only 107

Visual Training Devices 108

Setting Up the QTERM Visual Training Device 109

Configuring the QTERM Visual Training Device 109

Training Using a Visual Training Device 109

Training through VoiceConsole's Display 111

Training Using a Printed List of Words 111

Appendix E - Honeywell Regulatory Compliance 113

Statement of Agency Compliance 113

Federal Communications Commission Compliance 113

Canadian Compliance 115

A700x Product Guide vi

Cumplimiento de normas mexicana 115

Chinese Compliance 116

Terminals and Headsets 116

Chargers 117

Batteries 118

CE Marking & European Compliance 118

Regulatory Approvals for Bluetooth® Radio Devices 119

For Users in the U.S.A. and Canada: Laser Compliance and Precaution 119

For Users in the U.S.A and Canada: Imager Compliance and Precaution 120

For Users In Europe: Imager Compliance and Precaution 120

Declaration of Conformity: RoHS 120

EU Declaration Of Conformity 122

Document: 1004859 Rev A 122

vii A700x Product Guide

A700x Product Guide viii

CHAPTER

1CUSTOMER SUPPORT

Technical Assistance

If you need assistance installing or troubleshooting your device, please contact

us by using one of the methods below:

Find most Vocollect technical documentation at

https://www.help.honeywellaidc.com.

Honeywell - Vocollect Reseller Services

If you purchased equipment or services through a Vocollect reseller, please

contact your reseller first for support or to purchase a support plan.

Honeywell - Vocollect Technical Support

Submit incidents or questions to http://honeywell.custhelp.com or contact

Honeywell - Vocollect Technical Support Center:

United States:

E-mail: workflowsolutionsupport@honeywell.com

Phone: 866 862 7877

Americas (outside U.S.), Australia, New Zealand:

E-mail: workflowsolutionsupport@honeywell.com

Phone: 412 829 8145, Option 3, Option 1

Europe, Middle East, and Africa:

E-mail: workflowsolutionsupport@honeywell.com

Phone: +44 (0) 1344 65 6123

Japan and Korea:

E-mail: vocollectJapan@honeywell.com

Phone: +813 3769 5601

Honeywell - Vocollect Customer Service

Contact Honeywell - Vocollect Customer Service for order placement, order

status, returns, Return Material Authorization (RMA) status, or other customer

service issues:

1 A700x Product Guide

United States:

E-mail: vocollectRequests@honeywell.com

Phone: 866 862 6553, Option 3, Option 2

Americas (outside U.S.), Australia, New Zealand:

E-mail: vocollectRequests@honeywell.com

Phone: 412 829 8145, Option 3, Option 2

Europe, Middle East, and Africa:

E-mail: vocollectCSEMEA@honeywell.com

Phone: +44 (0) 1344 65 6123

Japan and Korea:

Email: vocollectJapan@honeywell.com

Phone: +813 6730 7234

Honeywell - Vocollect RMA

To return equipment for repair contact Honeywell - Vocollect RMA to request

an RMA number.

Email: ACSHSMVocollectRMA@honeywell.com

Sales and General Inquiries

For sales or any other inquiry, email vocollectinfo@honeywell.com or call 412

829 8145.

Honeywell

Vocollect Solutions

703 Rodi Road

Pittsburgh, PA 15235 US

Phone: +1 412 829 8145

Fax: +1 412 829 0972

Web: http://vocollectvoice.com

Honeywell

Vocollect Solutions Japan

New Pier Takeshiba South Tower 20F

1-16-1 Kaigan Minato-ku,

Tokyo 105-0022 Japan

Phone: +813 6730 7234

vocollectJapan@honeywell.com

Honeywell

Vocollect Solutions Europe

Honeywell House

Skimped Hill Lane

Bracknell, Berkshire

HP10 0HH UK

A700x Product Guide 2

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