Grandstream Networks WP8 Series User manual

Grandstream Networks, Inc.

WP8xx Series

WP810/WP822/WP825 - User Guide

WELCOME

WP810/WP822/WP825 are Cordless Wi-Fi IP Phones featuring dual-band 802.11a/b/g/n/ac Wi-Fi and supports Wi-Fi roaming. The

combination of advanced telephony features and durability make them ideal for mobilizing your VoIP network in residences, warehouses, retail

stores, hotels and many more environments. Due to a ruggedized design, these phones are safe for accidental drops and they are as well

waterproof and dustproof, with large rechargeable batteries for long period of use, making them an ideal addition for homes and businesses

alike.

PRODUCT OVERVIEW

Feature Highlights

The following table contain the major features of the WP810, WP822 and WP825:

Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and

also deleting the selected contacts.

Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly

from call logs.

SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New

Message”of up to 160 characters to another device or check the received ones.

Voice Mail

Select:Play voice mail messages received.

Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.

Diagnostics

●LCD Test

●LCD off

●LED Test

●Keypad Test

●Audio Loopback

●Proximity Sensor

●Vibration

●Verify Certicate

Settings

●Account: Congure/View SIP accounts settings and account ringtone.

●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.

●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.

●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language

settings and date/time settings.

●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog

settings and factory reset / reboot.

Table 1: WP810/WP822/WP825 Features at a Glance

Technical Specifications

The following table resumes all the technical specications including the protocols/standards supported, voice codecs, telephony features,

languages and upgrade/provisioning settings.

WP810

Status

Displays account status, system info, Network status and network statistics

●Account status

●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-

boot version, Kernel version, Hardware version, PN number, Country code and Running time.

●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,

Subnet Mask, Gateway, DNS server.

●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,

Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx

drop packets, Rx drop rate.

Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and

also deleting the selected contacts.

Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly

from call logs.

SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New

Message”of up to 160 characters to another device or check the received ones.

Voice Mail

Select:Play voice mail messages received.

Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.

Diagnostics

●LCD Test

●LCD off

●LED Test

●Keypad Test

●Audio Loopback

●Proximity Sensor

●Vibration

●Verify Certicate

Settings

●Account: Congure/View SIP accounts settings and account ringtone.

●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.

●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.

●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language

settings and date/time settings.

●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog

settings and factory reset / reboot.

Table 2: WP810 Technical Specications

WP822

Status

Displays account status, system info, Network status and network statistics

●Account status

●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-

boot version, Kernel version, Hardware version, PN number, Country code and Running time.

●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,

Subnet Mask, Gateway, DNS server.

●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,

Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx

drop packets, Rx drop rate.

Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and

also deleting the selected contacts.

Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly

from call logs.

SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New

Message”of up to 160 characters to another device or check the received ones.

Voice Mail

Select:Play voice mail messages received.

Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.

Diagnostics

●LCD Test

●LCD off

●LED Test

●Keypad Test

●Audio Loopback

●Proximity Sensor

●Vibration

●Verify Certicate

Settings

●Account: Congure/View SIP accounts settings and account ringtone.

●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.

●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.

●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language

settings and date/time settings.

●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog

settings and factory reset / reboot.

Table 3:

WP822 Technical Specications

WP825

Status

Displays account status, system info, Network status and network statistics

●Account status

●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-

boot version, Kernel version, Hardware version, PN number, Country code and Running time.

●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,

Subnet Mask, Gateway, DNS server.

●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,

Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx

drop packets, Rx drop rate.

Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and

also deleting the selected contacts.

Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly

from call logs.

SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New

Message”of up to 160 characters to another device or check the received ones.

Voice Mail

Select:Play voice mail messages received.

Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.

Diagnostics

●LCD Test

●LCD off

●LED Test

●Keypad Test

●Audio Loopback

●Proximity Sensor

●Vibration

●Verify Certicate

Settings

●Account: Congure/View SIP accounts settings and account ringtone.

●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.

●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.

●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language

settings and date/time settings.

●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog

settings and factory reset / reboot.

Table 4:

WP825 Technical Specications

GETTING STARTED

This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining best

performance with the WP810, WP822 and WP825.

Equipment Packaging

Status

Displays account status, system info, Network status and network statistics

●Account status

●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-

boot version, Kernel version, Hardware version, PN number, Country code and Running time.

●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,

Subnet Mask, Gateway, DNS server.

●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,

Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx

drop packets, Rx drop rate.

Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and

also deleting the selected contacts.

Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly

from call logs.

SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New

Message”of up to 160 characters to another device or check the received ones.

Voice Mail

Select:Play voice mail messages received.

Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.

Diagnostics

●LCD Test

●LCD off

●LED Test

●Keypad Test

●Audio Loopback

●Proximity Sensor

●Vibration

●Verify Certicate

Settings

●Account: Congure/View SIP accounts settings and account ringtone.

●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.

●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.

●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language

settings and date/time settings.

●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog

settings and factory reset / reboot.

Table 5: Equipment Packaging

Figure 1: WP810 Package Content

WP822

Status

Displays account status, system info, Network status and network statistics

●Account status

●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-

boot version, Kernel version, Hardware version, PN number, Country code and Running time.

●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,

Subnet Mask, Gateway, DNS server.

●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,

Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx

drop packets, Rx drop rate.

Figure 2: WP822 Package Content

WP825

Figure 3: WP825 Package Content

Setting up the Phone

Charging Station

Plug the power adapter into a power source socket to start using the charging station.

Important

Check the package before installation. If you nd anything missing, contact your system administrator.

Figure 4: Charging Station

Handset

Please refer to the following steps in order to setup your WP810/WP822/WP825 phone:

1. Open the battery cover.

2. Insert the battery with the electrodes in the bottom left corner.

3. Close the battery cover.

Figure 5: Handset Setup

Battery Information

WP810

Note

Please charge the battery fully before using the handset for the rst time. (For more information about the battery, please refer to Battery

Information.

Technology: Rechargeable Li-ion Battery

Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)

Capacity: 1500mAh

Standby time: up to 120 hours

Talk time: up to 6 hours’ active talk time

WP822

Technology: Rechargeable Li-ion Battery

Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)

Capacity: 2000mAh

Standby time: up to 200 hours

Talk time: up to 8 hours’ active talk time

WP825

Technology: Rechargeable Li-ion Battery

Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)

Capacity: 2000mAh

Standby time: up to 200 hours

Talk time: up to 8 hours’ active talk time

In order to get the best performance of your WP810/WP822/WP825, we recommend using original battery provided in the package. The

specications may differ depending on the age and capacity of the battery used.

Handset Keys Description

The WP810/WP822/WP825 Wireless IP phone enhances communication and combines usability and scalability in industries such as

warehousing, catering and retail as well as in factory settings. The following screenshot describe the the handsets LCD screen and the main

hardware components.

WP810

Very Important

Be careful when inserting the battery into your handset to avoid any risk of short-circuit, which lead to damage your battery and/or the handset

itself. Do not use damaged batteries which can increase the risk of serious harm.

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