Grandstream Networks WP810 Instruction Manual

Grandstream Networks, Inc.

WP810/WP822/WP825 Series

Cordless Wi-Fi IP Phone

Administration Guide

WP810/WP822/WP825 - Administration Guide

WELCOME

WP810/WP822/WP825 are Cordless Wi-Fi IP Phones featuring dual-band 802.11a/b/g/n/ac Wi-Fi and supports Wi-Fi roaming.

The combination of advanced telephony features and durability make them ideal for mobilizing your VoIP network in

residences, warehouses, retail stores, hotels and many more environments. Due to a ruggedized design, these phones are safe

for accidental drops and they are as well waterproof and dustproof, with large rechargeable batteries for long period of use,

making them an ideal addition for homes and businesses alike.

PRODUCT OVERVIEW

Feature Highlights

The following table contain the major features of the WP810, WP822 and WP825:

WP810

●2 SIP accounts and 2 lines.

●3-way audio conference calls.

●Dual-band 802.11a/b/g/n/ac Wi-Fi.

●Wi-Fi roaming.

●120 hours standby time.

●6 hours talk time.

WP822

●2 SIP accounts and 2 lines.

●3-way audio conference calls.

●Dual-band 802.11a/b/g/n/ac Wi-Fi.

●Wi-Fi roaming.

●200 hours standby time.

●8 hours talk time.

Table 1: WP810/WP822/WP825 Features at a Glance

Technical Specifications

The following table resumes all the technical specifications including the protocols/standards supported, voice codecs,

telephony features, languages and upgrade/provisioning settings.

WP810

WP825

●2 SIP accounts and 2 lines.

●3-way audio conference calls.

●Dual-band 802.11a/b/g/n/ac Wi-Fi.

●Wi-Fi roaming.

●200 hours standby time.

●8 hours talk time.

Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,

NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, 802.1x, TLS, SRTP, IPv6

Voice Codecs and

Capabilities

Support for G.711μ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-of-band

DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS

Graphic Display 1.8-inch (128×160) TFT color LCD

Peripherals 2 soft keys, dial, hangup, speakerphone, phonebook, backlit keypad, proximity senor,

vibration motor, volume button and navigation keys

Push-to-Talk Customizable button for push-to-talk.

Auxiliary Ports 3.5 mm headset jack, Micro-USB port for charging, dual-MIC, dual-color MWI LED.

Telephony Features

Hold, transfer, forward, 3-way audio conference, downloadable phonebook XML (up to 500

items), call waiting, call log (up to 100 records), off-hook auto dial, auto answer, ﬂexible dial

plan, personalized music ringtones, server redundancy and fail-over, push to talk

Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit

AES based secure conﬁguration ﬁle, SRTP, TLS, 802.1x media access control

HD Audio Yes, both on handset and speakerphone with support for wideband audio, HAC supported

QoS 802.11e and Layer 3 (ToS, DiffServ, MPLS) QoS

Multi-language English, Chinese, German, French, Italian, Portuguese, Russian, Spanish, Turkish Japanese

and more

Table 2: WP810 Technical Specifications

WP822

Upgrade/ Provisioning Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using encrypted

XML conﬁguration ﬁle, manual upload.

Power & Green Energy

Efﬁciency

Universal power adapter included

Input: 100-240VAC; Output: +5VDC, 1A (5W)

1500mA Li-ion battery, 120h standby time and 6h talk time

Physical

Handset Dimensions : 158.5 x 50 x 22.5mm

Charger cradle dimensions : 81.15 x 75.89 x 36.36mm

Handset weight: 120g

Handset package weight (not including QIG): 340g

Temperature and Humidity

Operating Temperature: 0~45°C; Operating Humidity: 10~90%(non-condensing)

Storage Temperature: -20~60°C; Storage Humidity:10~90%(non-condensing

Package Contents

Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery.

Quick Installation Guide.

Compliance FCC, CE, RCM, IC

Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,

NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, 802.1x, TLS, SRTP, IPv6

Voice Codecs and

Capabilities

Support for G.711μ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-of-band

DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS

Graphic Display 2.4 inch (240x320) TFT color LCD

Peripherals

3 soft keys, dial, hang-up, speakerphone, phonebook, backlit keypad, proximity sensor,

vibration motor, volume button, navigation keys, and accelerometer supporting conﬁgurable

gestures

Push-to-Talk Customizable button for push-to-talk.

Auxiliary Ports 3.5 mm headset jack, Micro-USB port for charging, dual-MIC, dual-color MWI LED.

Telephony Features

Hold, transfer, forward, 3-way audio conference, call waiting, call log (up to 100 records),

downloadable phonebook (XML, up to 500 items) off-hook auto dial, auto answer, ﬂexible

dial plan, personalized music ringtones, server redundancy and fail-over, push to talk, LDAP

Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit

AES based secure conﬁguration ﬁle, SRTP, TLS, 802.1x media access control

HD Audio Yes, both on handset and speakerphone with support for wideband audio, HAC supported

QoS 802.11e (WMM) and Layer 3 (ToS, DiffServ, MPLS) QoS

Table 3: WP822 Technical Specifications

WP825

Multi-language English, Chinese, German, French, Italian, Portuguese, Russian, Spanish, and more

Upgrade/ Provisioning Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using encrypted

XML conﬁguration ﬁle, manual upload.

Power & Green Energy

Efﬁciency

Universal power adapter included

Input: 100-240VAC; Output: +5VDC, 1A (5W)

2000mA Li-ion battery, 200h standby time and 8h talk time

Physical

Handset dimensions: 164.0 x 52.0 x 25.8mm

Charger cradle dimensions: 77.9 x 81.2 x 38.2mm

Handset weight: 185.90g

Handset package weight (not including QIG): 422.60g

Temperature and Humidity Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing)

Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10-90% (non-condensing)

Package Contents Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery, Quick Start

Guide

Compliance FCC, CE, RCM, IC, UKCA

Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,

NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, 802.1x, TLS, SRTP, IPv6

Voice Codecs and

Capabilities

Support for G.711μ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-of-band

DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS

Graphic Display 2.4 inch (240x320) TFT color LCD

Peripherals

3 soft keys, dial, hang-up, speakerphone, phonebook, backlit keypad, proximity sensor,

vibration motor, volume button, navigation keys, and accelerometer supporting conﬁgurable

gestures

Push-to-Talk Customizable button for push-to-talk.

Auxiliary Ports 3.5 mm headset jack, Micro-USB port for charging, dual-MIC, dual-color MWI LED.

Telephony Features

Hold, transfer, forward, 3-way audio conference, call waiting, call log (up to 100 records),

downloadable phonebook (XML, up to 500 items) off-hook auto dial, auto answer, ﬂexible

dial plan, personalized music ringtones, server redundancy and fail-over, push to talk, LDAP

Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit

AES based secure conﬁguration ﬁle, SRTP, TLS, 802.1x media access control

HD Audio Yes, both on handset and speakerphone with support for wideband audio, HAC supported

QoS 802.11e (WMM) and Layer 3 (ToS, DiffServ, MPLS) QoS

Multi-language English, Chinese, German, French, Italian, Portuguese, Russian, Spanish, and more

Upgrade/ Provisioning Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using encrypted

Table 4: WP825 Technical Specifications

GETTING STARTED

This chapter provides basic installation instructions including the list of the packaging contents and also information for

obtaining best performance with the WP810, WP822 and WP825.

Equipment Packaging

Table 5: Equipment Packaging

XML conﬁguration ﬁle, manual upload.

Power & Green Energy

Efﬁciency

Universal power adapter included

Input: 100-240VAC; Output: +5VDC, 1A (5W)

2000mA Li-ion battery, 200h standby time and 8h talk time

Physical

Handset dimensions: 164.0 x 52.0 x 25.8mm

Charger cradle dimensions: 77.9 x 81.2 x 38.2mm

Handset weight: 185.90g

Handset package weight (not including QIG): 422.60g

Weatherproof IP67 Rated -Water-proof, dust-proof, cleaning chemical resistant, anti-microbial casing and

2.5m drop safe

Temperature and Humidity Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing)

Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10-90% (non-condensing)

Package Contents Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery, Quick Start

Guide

Compliance FCC, CE, RCM, IC, UKCA

WP810/WP822/WP825

●1x Handset unit

●1x Universal power supply

●1x Charging station

●1x Belt clip

●1x Rechargeable battery

●1x Quick Installation Guide

Figure 1: WP810 Package Content

WP822

Figure 2: WP822 Package Content

WP825

Figure 3: WP825 Package Content

Setting up the Phone

Charging Station

Plug the power adapter into a power source socket to start using the charging station.

Figure 4: Charging Station

Handset

Please refer to the following steps in order to setup your WP810/WP822/WP825 phone:

1. Open the battery cover.

2. Insert the battery with the electrodes in the bottom left corner.

3. Close the battery cover.

Important

Check the package before installation. If you find anything missing, contact your system administrator.

Note

Figure 5: Handset Setup

Battery Information

WP810

Technology: Rechargeable Li-ion Battery

Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)

Capacity: 1500mAh

Standby time: up to 120 hours

Talk time: up to 6 hours’ active talk time

WP822

Technology: Rechargeable Li-ion Battery

Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)

Capacity: 2000mAh

Standby time: up to 200 hours

Talk time: up to 8 hours’ active talk time

WP825

Technology: Rechargeable Li-ion Battery

Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)

Capacity: 2000mAh

Standby time: up to 200 hours

Talk time: up to 8 hours’ active talk time

In order to get the best performance of your WP810/WP822/WP825, we recommend using original battery provided in the

package. The specifications may differ depending on the age and capacity of the battery used.

Please charge the battery fully before using the handset for the first time. (For more information about the battery, please refer

to Battery Information.

Handset Keys Description

The WP810/WP822/WP825 Wireless IP phone enhances communication and combines usability and scalability in industries

such as warehousing, catering and retail as well as in factory settings. The following screenshot describe the the handsets LCD

screen and the main hardware components.

WP810

Figure 6: WP810 Description

The following table describe the WP810 keypad keys.

Key Description

.Proximity sensor The proximity senor can detect and measure gravitational acceleration, tilt,

vibration, altitude changes, and static position.

.Earphone Delivers audio output.

Volume up / Down Keys Configure the handset and ringtone volume.

.PTT Key PTT (Push-to-Talk) button, to initiate PTT call.

.* / Mute key Keep pressing on * in idle screen to mute/unmute the ringtone.

Very Important

Be careful when inserting the battery into your handset to avoid any risk of short-circuit, which lead to damage your battery

and/or the handset itself. Do not use damaged batteries which can increase the risk of serious harm.

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