Grandstream Networks GXP-2020 User manual

Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA

Tel: (617) 566-9300, FAX: (617) 249-1987

www.grandstream.com

GXP2020 Enterprise SIP Phone Quick Installation Guide

Part Number: 418-02005-10

Document Version Number: 1.0

Last updated on April 1, 2008

Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA

Tel: (617) 566-9300, FAX: (617) 249-1987

www.grandstream.com

GXP2020 6-line SIP Enterprise Phone Quick Installation

Guide

WARNING: Please DO NOT power cycle the GXP2020 when LED lights are flashing during

system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to

malfunction.

WARNING: Use only the power adapter included in the GXP2020 package. Using an alternative

non-qualified power adapter may possibly damage the unit.

Overview

GXP2020 features 6 lines, each with an individual SIP account and offers a large graphical LCD

display, four (4) XML programmable soft keys, and seven (7) programmable hard keys. It offers

intuitive user interfaces, 5-way conferencing, 2 headset jacks, and three (3) adjustable positioning

angles. The GXP2020 also offers dual 10/100Mbps auto-sensing Ethernet ports with integrated PoE,

secure central configuration with AES Encryption, superior audio quality (using G.722 wide-band

codec) and excellent manageability. The GXP series is fully compatible and interoperable with most

SIP end-user devices, IPPBX and Softswitches.

Equipment Packaging - Unpack and check all accessories

The GXP2020 phone package contains

1. One GXP2020 Main Case

2. One Handset

3. One Phone Cord

4. One Universal Power Adaptor

5. One Ethernet Cable

6. One High Phone Stand

7. One Low Phone Stand

8. Two Wall Mount Spacers

Connect the GXP2020 Enterprise IP Phone

Please use the equipment included in the packaging. Using any other power source may damage the

product.

1. Connect the handset and main phone case with the phone cord.

2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the

router) using the Ethernet cable.

3. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an

electrical outlet.

4. The LCD will display provisioning or firmware upgrade information. Before continuing, wait for the

date/time display to show up.

5. Using the phone embedded web server or keypad configuration menu, you can further configure

the phone using either a static IP or DHCP.

Last updated on April 1, 2008

Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA

Tel: (617) 566-9300, FAX: (617) 249-1987

www.grandstream.com

Figure 1: Connectors on the bottom of the GXP2020

Wall Mount

GXP2020 can be wall mounted. For proper wall mounting please place the two wall-mount spacers

into the proper holes on the bottom of the GXP-2020 as show below:

Figure 2: Attach the wall mount spacers to the GXP2020

To position the phone on the wall, place two fixed hangers on the wall, hang the back of the phone on

the fixed hangers.

Figure 3: Location of the fixed hangers on GXP2020

To use the handset, pull out the tab (extension downward) from the handset cradle, rotate the tab and

plug it back into the slot with the extension up to hold the handset.

Last updated on April 1, 2008

Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA

Tel: (617) 566-9300, FAX: (617) 249-1987

www.grandstream.com

Figure 4: Placing tab for mounting phone to wall

Configuring the GXP2020 using a Web Browser

1. If DHCP is enabled in your network, the phone’s IP address will be displayed.

2. Type the phone’s IP address in your PC browser.

3. The default administrator password is “admin”; the default end-user password is “123”.

To configure the phone via the web browser, you will need the following information:

1. IP address, subnet mask and gateway IP if using static IP.

2. SIP server and/or Outbound Proxy FQDN or IP address.

3. User subscriber information: User ID, Authentication ID, Password (provided by your VoIP

service provider).

4. GXP2020 supports “Plug-n-Call” if your ITSP (Internet Telephony Service Provider) provides this

automatic provisioning service. Ensure the phone has an internet connection (either DHCP or static IP

in your internet ready network), then power up the phone.

5. Please contact your ITSP for additional settings that may be necessary to configure the phone.

Configure the GXP2020 using the Keypad

1. Make sure the phone is idle.

2. Press the “OK” button to enter the keypad MENU to configure the phone.

3. Follow MENU options to configure the basic features of the phone – for example: the IP address

if using a static IP. For details, please check GXP Series User Manual.

Using the Keypad

1. To enter the MENU, press round MENU button.

2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT.

3. Press the round MENU button to confirm a menu selection.

4. To delete an entry by pressing the MUTE button.

5. The phone automatically exits MENU mode with an incoming call, the phone is off-hook or the

MENU mode if left idle for 20 seconds.

GXP2020 Key Pad Configuration Menu

Call History Displays histories of incoming, dialed and missed calls.

Status

Displays the network status, account statuses, software version

and MAC-address of the phone.

Phone Book Displays the phonebook.

Instant Messages Goes to Instant Messages if the Presence is supported by the

service provider or PBX.

Direct IP call Displays the IP-call options menu.

Last updated on April 1, 2008

Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA

Tel: (617) 566-9300, FAX: (617) 249-1987

www.grandstream.com

Preference

Displays user preference sub-menu, such as ring tone, ring volume,

customized XML idle screen or logo.

Config

Display configuration sub-menu, such as Network, SIP

account, audio codec, firmware upgrade path and method,

and Factory Reset function, etc.

Factory Functions Extra diagnostic tools reside here.

Reboot Makes the phone reboot itself.

Exit Exit from this menu.

Grandstream Networks, Inc. Corporate Headquarters

www.grandstream.com

info@grandstream.com

1297 Beacon Street, 2nd Floor,

Brookline, MA USA 02446

Tel : +1 (617) 566 – 9300

Fax: +1 (617) 247 – 1987

About Grandstream Networks

Grandstream Networks, Inc. is an award-winning designer and manufacturer of next generation IP voice &

video products for broadband networks. Grandstream’s products deliver superb sound and picture quality, rich

telephony features, full compliance with industry standards, and broad interoperability with most service

providers and 3rd party SIP based VoIP products. Grandstream is consistently recognized in the VoIP industry

for their innovation, affordability and superior value in their products. Grandstream Networks is a private

company headquartered in Brookline, MA with offices in Los Angeles, Dallas and China. For more information,

please visit www.grandstream.com.

Declaration of Conformity for GXP2020

Last updated on April 1, 2008

Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA

Tel: (617) 566-9300, FAX: (617) 249-1987

www.grandstream.com

Konformitätserklärung gemäß dem Gesetz über Funkanlagen und

Telekommunikationsendeinrichtungen (FTEG) und der Richtlinie 1999/5/EG (R&TTE)

Declaration of Conformity in accordance with the Radio and Telecommunications Terminal

Equipment Act (FTEG) and Directive 1999/5/EC (R&TTE Directive)

Hersteller /Verantwortliche Person / The manufacturer / responsible person

Manufacturer: Grandstream Networks, Inc.

5th Floor, R2-A Building,

South District of Hi-Tech Industrial Park,

Shenzhen, P.R.China, P.C. 518057

Responsible Laboratory: Bay Area Compliance Lab Corp. ShenZhen

Suite C, 41-D Electronics Science & Technology Building,

No. 2070 Shennanzhong Rd ShenZhen,

Guandong 518031, P.R. China

Tel: (755) 83296449

Fax: (755) 83273756

erklärt, dass das Produkt/ declares that the product:

Series: GXP 2020

Model: GXP 2020

Attestation Number: RSZ07031302-1, RSZ07031302-2

Date of Issue: April 4, 2007

Type (ggf. Anlagenkonfiguration mit Angabe der Module):

Type (if applicable, configuration including the modules)

[X] Telekommunikations(Tk-)endeinrichtung [ ] Funkanlage

Telecommunications terminal equipment Radio equipment

Telecommunication via Voice over IP (VoIP) ............................................

Verwendungszweck räteklasse

Intended purpose ipment class

bei bestimmungsgemäßer Verwendung den grundlegenden Anforderungen des § 3 und den

übrigen einschlägigen Bestimmungen des FTEG (Artikel 3 der R&TTE) entspricht.

complies with the essential requirements of §3 and the other relevant provisions of the FTEG

(Article 3 of the R&TTE Directive), when used for its intended purpose.

Gesundheit und Sicherheit gemäß § 3 (1) 1. (Artikel 3 (1) a))

Health and safety requirements pursuant to § 3 (1) 1. (Article 3(1) a))

angewendete harmonisierte Normen ... Einhaltung der grundlegenden Anforderungen auf

Last updated on April 1, 2008

Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA

Tel: (617) 566-9300, FAX: (617) 249-1987

www.grandstream.com

Harmonised standards applied... andere Art und Weise (hierzu verwendete

Standards/Spezifikationen) ...

Other means of proving conformity with the

essential requirements (standards/specifications

used)...

Schutzanforderungen in Bezug auf die elektromagn. Verträglichkeit § 3 (1) 2, Artikel 3 (1) b))

Protection requirements concerning electromagnetic compatibility § 3(1)(2), (Article 3(1)(b))

angewendete harmonisierte Normen inhaltung der grundlegenden

Harmonised standards applied... Anforderungen auf andere Art und Weise

(hierzu verwendete

EN 55022: 1998+A1:2001+A2:2003 Class B tandards/Spezifikationen)...

EN 55024: 1998+A1:2001+A2:2003 ther means of proving conformity with the

EN 61000-3-2:2000+A2:2005 sential requirements

EN 61000-3-3-:1995+A1:2001+A2:2005 standards/specifications used)...

Maßnahmen zur effizienten Nutzung des Funkfrequenzspektrums

Measures for the efficient use of the radio frequency spectrum

Non-applicable

Luftschnittstelle bei § 3 Funkanlagen gemäß (2) (Artikel 3(2))

Air interface of the radio systems pursuant to § 3(2) (Article 3(2))

angewendete harmonisierte Normen Einhaltung der grundlegenden Anforderungen auf

Harmonised standards applied andere Art und Weise (hierzu verwendete Standards/

Schnittstellenbeschreibungen)...

Non-applicable her means of proving conformity with the essential

requirements (standards/interface specifications used)...

Anschrift/Address

Grandstream Networks, Inc.

1297 Beacon St 2nd Flr

Brookline, MA 02446 USA

+ TK-Nr./Phone, fax, e-mail

Tel: +1 (617) 566-9300 x 804

Fax: +1 (617) 249-1987

[email protected]

Ort, Datum Name und Unterschrift

Place & date of issue Name and signature

Brookline, MA, USA August 20, 2007 Bruce G. MacAloney, Vice President

Last updated on April 1, 2008

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