Fitbit Zip Zip User manual
Product Manual
Fitbit Zip Product Manual
Getting Started
What's Included
Setting up your Fitbit Zip
Installing the Fitbit Connect software
Pairing your Fitbit Zip to a mobile device
Using your Fitbit Zip
Wearing your Fitbit Zip tracker
Battery
Display
When Your Zip Goes to Sleep
Using the Fitbit Connect Application
Open Main Menu
Sync Now
Set Up Device
Device Update
Troubleshooting
General Zip Information
Environmental Conditions
PC/Mac requirements
Browsers supported
Troubleshooting and Help
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Contents
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Getting Started
What's Included
Your Fitbit Zip Wireless Activity Tracker will contain:
• Fitbit Zip Wireless Activity Tracker
• wireless USB dongle
• battery door tool
• 3V coin battery, CR2025
• belt clip
• Fitbit Zip Quick Start Guide
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Setting Up Your Fitbit Zip
1. Remove your Zip from its packaging.
2. Use the provided battery door tool to unlock the battery door. Insert the tool
into the slot on the back of the unit, and turn the door counterclockwise.
3. Once the door has been removed, insert the provided battery into the back
of the unit, with the “+” sign facing up. The battery will rest in the center of the
compartment.
4. Once the battery is in place, align the arrow on the battery door with the ‘un-
lock’ icon on your Zip to put the battery door in place. Use the battery door tool
to ‘lock’ the battery door by turning it clockwise until the arrow on the door lines
up with the ‘lock’ icon.
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5. Once the display comes on, you will be ready to proceed with setup. The rmware version of
your Zip will appear on the display, followed by the Fitbit Smiley. The series of smiley faces are
used to represent your activity level. The display will remain on for 30 minutes after inserting
the battery.
6. Take the USB dongle from the box and plug it into a USB port on your computer.
7. You are now ready to install Fitbit Connect.
Installing the Fitbit Connect software
1. Go to www.tbit.com/start/zip
2. Select the pink “Download” link to download Fitbit Connect.
3. Open the Fitbit Connect le and follow onscreen instructions.
4. The rst time you open Fitbit Connect, you will have the option to create a new account
if you are new to Fitbit or login to your account if you are an existing user.
If you already have a Fitbit.com account and you want to use the Zip with your existing
account, proceed with Zip setup using that email address.
*There can only be one Tracker per Fitbit.com account. If you already have an Ultra or Zip
associated with Fitbit.com, linking a new device to it will unlink the previous device.
To monitor your Zip and your Ultra simultaneously, create a new Fitbit.com account with a new
email address.
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5. You will be prompted to tell us a few details about yourself.This information helps to
personalize your experience with your Zip and makes your calorie burn and distance data more
accurate. Before clicking “Next,” ensure that your Zip is within 5 inches of the USB dongle
plugged into your computer. If another Zip is nearby, move it further away.
6. After you click “Next” the Fitbit software will search for your Zip.
7. When your Zip has been discovered, you will be prompted to enter the 4 digit pairing
number displayed on your Zip's screen.
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• The pairing number will display with the radio icon and begin with a 0. It may take up to 30
seconds for this number to appear.
• If the number does not display, click “I don’t see a number.” You will then be prompted to:
• Make sure the battery is inserted and your Zip screen is on.
• Move nearby Trackers away from the dongle.
• Make sure that your Zip is removed from the clip case.
8. After you enter the number displayed on the screen of your Zip, it will be linked to your
Fitbit account.
9. Once your Zip has been linked with your Fitbit.com account, you will see an “All Set” screen,
which will allow you to click through to Fitbit.com, where you can access all of the information
synced from your Zip to your account.
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Pairing your Fitbit Zip to a mobile device
The Fitbit Zip will sync with compatible Bluetooth Smart devices. Currently, the iPhone 4S,
iPhone 5, iPod Touch, iPad Mini and 3rd generation iPad will sync to the Fitbit One.
Devices that do not have Bluetooth 4.0/Bluetooth Smart compatibility won’t sync directly with Zip.
To pair your Zip to your mobile device, please do the following:
1. Download the latest Fitbit app for your device. If you already have the Fitbit app, you may need
to update it at this time. Check the App Store to see if there is a Fitbit app update available.
2. Open the Fitbit app. If you already have a Fitbit account and would like to sync your Fitbit Zip
with that account, tap the “Log in” button. Please note that only one tracker can be paired to your
account at a time. If you have multiple trackers, you’ll need to have multiple Fitbit accounts.
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If you are new to Fitbit (or have an existing Fitbit device that you would like to continue to use
with a different email address), you can sign up for a new account by tapping “Get started”.
3. If you are new to Fitbit, you will be asked for your personal information on the following
screen.
4. If you don’t already have an account, on the next screen you’ll be asked for the email
address and password you’d like to use with Fitbit.
5. Tap the pink "Set up Now" button, then select "Zip" on the next screen.
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6. Be sure that the battery has been inserted in your Zip. Make sure that your Zip is awake by
giving it a tap. Move your tracker close to your mobile device, then tap “Start".
Your mobile device will begin to search for your tracker.
9. When the “We found a Fitbit Zip!” screen appears, tap “Next”.
10. When your Zip has been discovered, you will be asked to enter the number on your
tracker’s display into your mobile device.
11. Your mobile device will now link your tracker to your Fitbit account.
Click “Done” in the upper right corner of the “You’re all set” screen to return to the Fitbit app
and see any stats that have been synced. Tapping “Fitbit Zip 101” will bring up two screens with
basic information about using your Zip.
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