Fitbit Zip Charge 5 User manual
User Manual
Version 1.0
Table of Contents
Get started 6
What's in the box 6
Charge your tracker 7
Set up Charge 5 8
See your data in the Fitbit app 8
Unlock Fitbit Premium 9
Wear Charge 5 10
Placement for all-day wear vs. exercise 10
Fasten the band 11
Handedness 12
Wear and care tips 13
Change the band 13
Remove a band 13
Attach a band 14
Basics 15
Navigate Charge 5 15
Basic navigation 15
Quick settings 16
Adjust settings 18
Display 18
Quiet modes 19
Other settings 20
Check battery level 20
Set up device lock 21
Adjust always-on display 21
Turn off the screen 22
Apps and Clock Faces 23
Change the clock face 23
Open apps 23
2
Notifications from your phone 25
Set up notifications 25
See incoming notifications 25
Manage notifications 26
Turn off notifications 26
Answer or reject phone calls 27
Respond to messages (Android phones) 28
Timekeeping 29
Use the Alarms app 29
Dismiss or snooze an alarm 29
Use the Timers app 30
Activity and Wellness 31
See your stats 31
Track a daily activity goal 31
Choose a goal 32
Track your hourly activity 32
Track your sleep 32
Set a sleep goal 33
Learn about your sleep habits 33
Manage stress 33
Use the EDA Scan app 33
Check your stress management score 34
Advanced health metrics 35
Exercise and Heart Health 36
Track your exercise automatically 36
Track and analyze exercise with the Exercise app 36
Phone GPSrequirements 37
Customize your exercise settings 38
Check your workout summary 40
Check your heart rate 40
Custom heart-rate zones 42
Receive heart-rate notifications 43
View your cardio fitness score 44
3
Share your activity 44
Fitbit Pay 45
Use credit and debit cards 45
Set up Fitbit Pay 45
Make purchases 46
Change your default card 47
Pay for transit 47
Update, Restart, and Erase 48
Update Charge 5 48
Restart Charge 5 48
Erase Charge 5 49
Troubleshooting 50
Heart-rate signal missing 50
GPS signal missing 50
Other issues 51
General Info and Specifications 52
Sensors andComponents 52
Materials 52
Wireless technology 52
Haptic feedback 52
Battery 53
Memory 53
Display 53
Band size 53
Environmental conditions 54
Learn more 54
Return policy and warranty 54
Regulatory and Safety Notices 55
USA:Federal Communications Commission(FCC) statement 55
Canada:Industry Canada (IC)statement 56
European Union (EU) 57
Argentina 59
4
Australia and New Zealand 59
Belarus 59
Customs Union 60
Indonesia 60
Israel 60
Japan 60
Kingdom of Saudi Arabia 61
Mexico 61
Morocco 61
Nigeria 62
Oman 62
Philippines 62
Serbia 62
Singapore 63
South Korea 63
Taiwan 63
United Arab Emirates 66
United Kingdom 67
Vietnam 67
About the Battery 67
IP Rating 68
Safety Statement 68
Regulatory Markings 68
5
Get started
Meet Fitbit Charge 5, our most advanced health and fitness tracker that helps you
keep a pulse on your stress, physical readiness, heart health, and overall well-being.
Take a moment to review our complete safety information at fitbit.com/safety.
Charge 5 is not intended to provide medical or scientific data.
What's in the box
Your Charge 5 box includes:
Tracker with small band
(color and material varies) Charging cable Additional large band
The detachable bands on Charge 5 come in a variety of colors and materials, sold
separately.
6
Charge your tracker
A fully-charged Charge 5 has a battery life of up to 7 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge Charge 5:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Hold the other end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your tracker.
Charging fully takes about 1-2 hours. While Charge 5 charges, double-tap the screen
to turn it on and check the battery level. Swipe right on the battery screen to use
Charge 5. A fully charged tracker shows a solid battery icon.
7
Set up Charge 5
Set up Charge 5 with the Fitbit app. The Fitbit app is compatible with most popular
phones. See fitbit.com/devices to check if your phone is compatible.
To get started:
1. Download the Fitbit app:
lApple App Store for iPhones
lGoogle Play Store for Android phones
2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account tap the
Today tab your profile picture Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 5 to your
account.
When you're done with setup, read through the guide to learn more about your new
tracker and then explore the Fitbit app.
For more information, see the related help article.
See your data in the Fitbit app
Open the Fitbit app on your phone to view your activity, health metrics, and sleep
data; log food and water; participate in challenges; and more.
8
Unlock Fitbit Premium
Fitbit Premium is your personalized resource in the Fitbit app that helps you stay
active, sleep well, and manage stress. A Premium subscription includes programs
tailored to your health and fitness goals, personalized insights, hundreds of
workouts from fitness brands, guided meditations, and more.
Charge 5 includes a 6-month Fitbit Premium membership for eligible customers in
certain countries.
For more information, see the related help article.
9
Wear Charge 5
WearCharge 5 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page13.
Placement for all-day wear vs. exercise
When you're not exercising, wear Charge 5 a finger's width above your wrist bone.
In general, it's always important to give your wrist a break on a regular basis by
removing your tracker for around an hour after extended wear. We recommend
removing your tracker while you shower. Although you can shower while wearing
your tracker, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your tracker and may
cause skin irritation.
For optimized heart-rate tracking while exercising:
lDuring a workout, experiment with wearing your tracker a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the tracker is lower on your wrist.
10
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