Fitbit Zip Charge 5 User manual

User Manual

Version 1.0

Table of Contents

Get started 6

What's in the box 6

Charge your tracker 7

Set up Charge 5 8

See your data in the Fitbit app 8

Unlock Fitbit Premium 9

Wear Charge 5 10

Placement for all-day wear vs. exercise 10

Fasten the band 11

Handedness 12

Wear and care tips 13

Change the band 13

Remove a band 13

Attach a band 14

Basics 15

Navigate Charge 5 15

Basic navigation 15

Quick settings 16

Adjust settings 18

Display 18

Quiet modes 19

Other settings 20

Check battery level 20

Set up device lock 21

Adjust always-on display 21

Turn off the screen 22

Apps and Clock Faces 23

Change the clock face 23

Open apps 23

Notifications from your phone 25

Set up notifications 25

See incoming notifications 25

Manage notifications 26

Turn off notifications 26

Answer or reject phone calls 27

Respond to messages (Android phones) 28

Timekeeping 29

Use the Alarms app 29

Dismiss or snooze an alarm 29

Use the Timers app 30

Activity and Wellness 31

See your stats 31

Track a daily activity goal 31

Choose a goal 32

Track your hourly activity 32

Track your sleep 32

Set a sleep goal 33

Learn about your sleep habits 33

Manage stress 33

Use the EDA Scan app 33

Check your stress management score 34

Advanced health metrics 35

Exercise and Heart Health 36

Track your exercise automatically 36

Track and analyze exercise with the Exercise app 36

Phone GPSrequirements 37

Customize your exercise settings 38

Check your workout summary 40

Check your heart rate 40

Custom heart-rate zones 42

Receive heart-rate notifications 43

View your cardio fitness score 44

Share your activity 44

Fitbit Pay 45

Use credit and debit cards 45

Set up Fitbit Pay 45

Make purchases 46

Change your default card 47

Pay for transit 47

Update, Restart, and Erase 48

Update Charge 5 48

Restart Charge 5 48

Erase Charge 5 49

Troubleshooting 50

Heart-rate signal missing 50

GPS signal missing 50

Other issues 51

General Info and Specifications 52

Sensors andComponents 52

Materials 52

Wireless technology 52

Haptic feedback 52

Battery 53

Memory 53

Display 53

Band size 53

Environmental conditions 54

Learn more 54

Return policy and warranty 54

Regulatory and Safety Notices 55

USA:Federal Communications Commission(FCC) statement 55

Canada:Industry Canada (IC)statement 56

European Union (EU) 57

Argentina 59

Australia and New Zealand 59

Belarus 59

Customs Union 60

Indonesia 60

Israel 60

Japan 60

Kingdom of Saudi Arabia 61

Mexico 61

Morocco 61

Nigeria 62

Oman 62

Philippines 62

Serbia 62

Singapore 63

South Korea 63

Taiwan 63

United Arab Emirates 66

United Kingdom 67

Vietnam 67

About the Battery 67

IP Rating 68

Safety Statement 68

Regulatory Markings 68

Get started

Meet Fitbit Charge 5, our most advanced health and fitness tracker that helps you

keep a pulse on your stress, physical readiness, heart health, and overall well-being.

Take a moment to review our complete safety information at fitbit.com/safety.

Charge 5 is not intended to provide medical or scientific data.

What's in the box

Your Charge 5 box includes:

Tracker with small band

(color and material varies) Charging cable Additional large band

The detachable bands on Charge 5 come in a variety of colors and materials, sold

separately.

Charge your tracker

A fully-charged Charge 5 has a battery life of up to 7 days. Battery life and charge

cycles vary with use and other factors; actual results will vary.

To charge Charge 5:

1. Plug the charging cable into the USB port on your computer, a UL-certified

USB wall charger, or another low-energy charging device.

2. Hold the other end of the charging cable near the port on the back of the

tracker until it attaches magnetically. Make sure the pins on the charging cable

align with the port on the back of your tracker.

Charging fully takes about 1-2 hours. While Charge 5 charges, double-tap the screen

to turn it on and check the battery level. Swipe right on the battery screen to use

Charge 5. A fully charged tracker shows a solid battery icon.

Set up Charge 5

Set up Charge 5 with the Fitbit app. The Fitbit app is compatible with most popular

phones. See fitbit.com/devices to check if your phone is compatible.

To get started:

1. Download the Fitbit app:

lApple App Store for iPhones

lGoogle Play Store for Android phones

2. Install the app, and open it.

lIf you already have a Fitbit account, log in to your account tap the

Today tab your profile picture Set Up a Device.

lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a

series of questions to create a Fitbit account.

3. Continue to follow the on-screen instructions to connect Charge 5 to your

account.

When you're done with setup, read through the guide to learn more about your new

tracker and then explore the Fitbit app.

For more information, see the related help article.

See your data in the Fitbit app

Open the Fitbit app on your phone to view your activity, health metrics, and sleep

data; log food and water; participate in challenges; and more.

Unlock Fitbit Premium

Fitbit Premium is your personalized resource in the Fitbit app that helps you stay

active, sleep well, and manage stress. A Premium subscription includes programs

tailored to your health and fitness goals, personalized insights, hundreds of

workouts from fitness brands, guided meditations, and more.

Charge 5 includes a 6-month Fitbit Premium membership for eligible customers in

certain countries.

For more information, see the related help article.

Wear Charge 5

WearCharge 5 around your wrist. If you need to attach a different size band, or if

you purchased another band, see the instructions in "Change the band" on page13.

Placement for all-day wear vs. exercise

When you're not exercising, wear Charge 5 a finger's width above your wrist bone.

In general, it's always important to give your wrist a break on a regular basis by

removing your tracker for around an hour after extended wear. We recommend

removing your tracker while you shower. Although you can shower while wearing

your tracker, not doing so reduces the potential for exposure to soaps, shampoos,

and conditioners, which can cause long-term damage to your tracker and may

cause skin irritation.

For optimized heart-rate tracking while exercising:

lDuring a workout, experiment with wearing your tracker a bit higher on your

wrist for an improved fit. Many exercises, such as bike riding or weight lifting,

cause you to bend your wrist frequently, which could interfere with the heart-

rate signal if the tracker is lower on your wrist.

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