Fitbit Zip Ace 2 User manual

User Manual

Version 1.0

Table of Contents

Get started 5

What's in the box 5

Set up Ace 2 6

Charge your tracker 6

See your data in the Fitbit app 7

Wear Ace 2 8

Placement 8

Handedness 8

Change the wristband 9

Remove a wristband 9

Attach a new wristband 9

Basics 11

Navigate Ace 2 11

Basic navigation 11

Quick settings 12

Care for Ace 2 13

Change the clock face 14

Notifications 15

Set up notifications 15

See incoming notifications 15

Turn off notifications 16

Timekeeping 17

Set an alarm 17

Dismiss or snooze an alarm 18

Use the Timers app 19

Activity and Sleep 20

See your stats 20

Track a daily activity goal 20

Choose a goal 20

Track your hourly activity 21

Track your sleep 21

Set a sleep goal 21

Set a bedtime reminder 22

Learn about your sleep habits 22

Update, Restart, and Erase 23

Update Ace 2 23

Restart Ace 2 23

Erase Ace 2 23

Troubleshooting 25

Unresponsive device 25

General Info and Specifications 26

Sensors 26

Materials 26

Wireless technology 26

Haptic feedback 26

Battery 26

Memory 26

Display 27

Wristband size 27

Environmental conditions 27

Learn more 27

Return policy and warranty 27

Regulatory & Safety Notices 28

USA:Federal Communications Commission(FCC) statement 28

Canada:Industry Canada (IC)statement 29

European Union (EU) 30

Argentina 31

Australia and New Zealand 31

China 32

India 33

Israel 33

Japan 34

Mexico 34

Morocco 34

Nigeria 35

Oman 35

Pakistan 35

Philippines 36

Serbia 36

South Korea 36

Taiwan 37

United Arab Emirates 39

Zambia 39

Safety Statement 39

Get started

Build healthy habits as a family with Ace 2, the activity tracker designed for kids

ages 6+. Take a moment to review our complete safety information at

fitbit.com/safety. Ace 2 is not intended to provide medical or scientific data.

What's in the box

Your Ace 2 box includes:

Tracker Charging cable

The detachable wristband on Ace 2 comes in a variety of colors, sold separately.

Set up Ace 2

Install the Fitbit app for Apple, Android, or Windows 10 on the primary phone,

tablet, or computer your child will use Ace 2. Log in to or create your own Fitbit

account. Next, create a family account and a child account. Connect Ace 2 to your

child’s account to transfer (or sync) data to your child’s dashboard in the Fitbit app.

Detailed setup instructions are available in our help article.

To set up an account, you’re prompted to enter information such as your child’s

height to help calculate their activity. Only other members in your family account or

Fitbit friends you approve can send your child direct messages or invite them to

participate in challenges.

When you're done with setup, read through the guide to learn more about your

new tracker and explore the Fitbit app.

To use certain features and see all data collected by Ace 2, open kid view in the

Fitbit app.

Charge your tracker

A fully-charged Ace 2 has a battery life of up to 5 days. Battery life varies with use

and other factors; animated clock faces require more frequent charging.

To charge Ace 2:

1. Plug the charging cable into the USB port on your computer or a UL-certified

USB wall charger.

2. Hold the other end of the charging cable near the port on the back of the

tracker until it attaches magnetically. Make sure the pins on the charging cable

align with the port on the back of your tracker.

Charging fully takes about 1-2 hours. While the tracker charges, you can press the

button to check the battery level. A fully-charged tracker shows a solid battery icon

with a smile.

See your data in the Fitbit app

Sync Ace 2 to transfer your data to the Fitbit app, where you can view your activity

and sleep data, participate in challenges, and more. For best results, keep all-day

sync turned on, so that Ace 2 syncs periodically with the app.

If you turn off all-day sync, we recommend syncing at least once a day. Each time

you open the Fitbit app in kid view, Ace 2 syncs automatically when it's nearby.

You can also use the Sync Now option in the app at any time.

For more information, see help.fitbit.com.

Wear Ace 2

Place Ace 2 around your wrist. If you purchased an accessory wristband, see the

instructions in "Change the wristband" on the facing page.

Placement

Wear Ace 2 a finger's width above your wrist bone.

Handedness

For greater accuracy, you must specify whether you wear Ace 2 on your dominant

or non-dominant hand. Your dominant hand is the one you use for writing and

eating. To start, the Wrist setting is set to non-dominant. If you wear Ace 2 on your

dominant hand, change the Wrist setting in the Fitbit app.

Change the wristband

Ace 2 comes with a wristband attached. The wristband can be swapped with

accessory wristbands, sold separately. For wristband measurements, see

"Wristband size" on page27. Note that for larger sizes or different styles, Ace 2 is

compatible with Inspire series classic accessory wristbands.

Remove a wristband

To remove the wristband:

1. Hold the tracker with the screen facing you and the button on the left.

2. Gently push the top of the tracker through the back opening in the wristband.

Attach a new wristband

To attach a wristband:

1. Hold the tracker with the back facing you and the button on the right.

2. Hold the wristband with the back opening facing you and the button insert on

the right.

3. Place the top of the tracker into the flexible wristband opening and gently

push the bottom of the tracker into place. Ace 2 is secure when all edges of

the band lie flat against the tracker.

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