Fitbit Zip Sense User manual

User Manual

Version 2.0

Table of Contents

Get started 7

What's in the box 7

Charge your watch 8

Set up Sense 9

Connect to Wi-Fi 9

See your data in the Fitbit app 10

Unlock Fitbit Premium 11

Wear Sense 12

Placement for all-day wear vs. exercise 12

Fasten the band 13

Handedness 14

Wear and care tips 15

Change the band 15

Remove a band 15

Attach a band 16

Basics 17

Navigate Sense 17

Basic navigation 17

Button shortcuts 18

Quick settings 19

Understand status indicators 21

Widgets 22

Adjust settings 23

Display 23

Vibration &audio 24

Goal reminders 24

Quiet modes 24

Shortcuts 25

Device info 25

Check battery level 25

Set up device lock 26

Adjust always-on display 27

Turn off the screen 28

Clock Faces and Apps 29

Change the clock face 29

Open apps 30

Organize apps 30

Download additional apps 30

Remove apps 30

Update apps 31

Adjust app settings and permissions 31

Voice Assistant 32

Set up Amazon Alexa Built-in 32

Set up Google Assistant 32

Interact with your voice assistant 33

Check Alexa alarms, reminders, and timers 34

Lifestyle 35

Starbucks 35

Agenda 35

Weather 35

Find Phone 36

Notifications from your phone 37

Set up notifications 37

See incoming notifications 37

Manage notifications 38

Turn off notifications 38

Answer or reject phone calls 39

Take on-wrist phone calls 40

Respond to messages (Android phones) 42

Timekeeping 43

Set an alarm 43

Dismiss or snooze an alarm 43

Use the timer or stopwatch 44

Activity and Wellness 45

See your stats 45

Track a daily activity goal 47

Choose a goal 47

Track your hourly activity 47

Track your sleep 48

Set a sleep goal 48

Detect snoring and noise levels during sleep 48

Learn about your sleep habits 48

Track your skin temperature changes 49

Manage stress 50

Use the EDA Scan app 51

Practice guided breathing 51

Check your stress management score 52

Advanced health metrics 53

Exercise and Heart Health 54

Track your exercise automatically 54

Track and analyze exercise with the Exercise app 55

Customize your exercise settings 56

Check your workout summary 57

Check your heart rate 57

Custom heart-rate zones 59

Earn Active Zone Minutes 59

Receive heart-rate notifications 59

Check your daily readiness score 60

View your cardio fitness score 61

Share your activity 61

Music 62

Connect Bluetooth headphones or speakers 62

Control music with Sense 62

Control music with the Spotify - Connect &Control app 63

Contactless Payments 64

Use credit and debit cards 64

Set up contactless payments 64

Make purchases 65

Change your default card 66

Pay for transit 67

Update, Restart, and Erase 68

Update Sense 68

Restart Sense 68

Shutdown Sense 69

Erase Sense 69

Troubleshooting 70

Heart-rate signal missing 70

GPS signal missing 70

Can't connect to Wi-Fi 71

Phone disconnected 72

Other issues 72

General Info and Specifications 73

Sensors andComponents 73

Materials 73

Wireless technology 74

Haptic feedback 74

Battery 74

Memory 74

Display 74

Band size 74

Environmental conditions 75

Learn more 75

Return policy and warranty 75

Regulatory and Safety Notices 76

USA:Federal Communications Commission(FCC) statement 76

Canada:Industry Canada (IC)statement 77

European Union (EU) 78

IP Rating 79

Argentina 80

Australia and New Zealand 80

Belarus 80

China 81

Customs Union 83

Indonesia 83

Israel 83

Japan 83

Kingdom of Saudi Arabia 84

Mexico 84

Moldova 85

Nigeria 85

Oman 85

Paraguay 85

Philippines 85

Serbia 86

Singapore 86

South Korea 86

Taiwan 87

United Arab Emirates 90

United Kingdom 91

Safety Statement 91

Get started

Fitbit Sense is the advanced smartwatch that helps you tune in to your body with

tools for heart health, stress management, skin temperature trends, and more.

Take a moment to review our complete safety information at fitbit.com/safety.

Sense is not intended to provide medical or scientific data.

What's in the box

Your Sense box includes:

Watch with small band

(color and material varies) Charging cable Additional large band

The detachable bands on Sense come in a variety of colors and materials, sold

separately.

Charge your watch

A fully-charged Sense has a battery life of 6+ days. Battery life and charge cycles

vary with use and other factors; actual results will vary.

To charge Sense:

1. Plug the charging cable into the USB port on your computer, a UL-certified

USB wall charger, or another low-energy charging device.

2. Hold the other end of the charging cable near the port on the back of the

watch until it attaches magnetically. Make sure the pins on the charging cable

align with the port on the back of your watch.

Charge Sense for 12 minutes for 24 hours of battery life. While the watch charges,

tap the screen twice or press the button to turn the screen on. The battery level

appears for several seconds, then disappears so you can use your watch while it

charges. Charging fully takes about 1-2 hours.

Set up Sense

Set up Sense with the Fitbit app for iPhones and iPads or Android phones. The Fitbit

app is compatible with most popular phones. See fitbit.com/devices to check if

your phone is compatible.

To get started:

1. Download the Fitbit app:

lApple App Store for iPhones

lGoogle Play Store for Android phones

2. Install the app, and open it.

3. Tap Sign in with Google, and follow the on-screen instructions to set up your

device.

When you're done with setup, read through the guide to learn more about your new

watch and then explore the Fitbit app.

For more information, see the related help article.

Connect to Wi-Fi

During setup, you're prompted to connect Sense to your Wi-Fi network. Sense uses

Wi-Fi to more quickly download apps from the Fitbit Gallery and for faster, more

reliable OS updates.

Sense can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi

networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi

networks that require more than a password to connect⁠—for example, logins,

subscriptions, or profiles. If you see fields for a username or domain when

connecting to the Wi-Fi network on a computer, the network isn't supported.

For best results, connect Sense to your home Wi-Fi network. Make sure you know

the network password before connecting.

For more information, see the related help article.

See your data in the Fitbit app

Open the Fitbit app on your phone to see your health metrics, activity and sleep

data, choose a workout or mindfulness session, and more.

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