Dell Dimension 2200 User manual

www.dell.com | support.dell.com

Dell™ Dimension™ 2200

Owner’s Manual

Hints, Notices, and Cautions

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Tell Me How help

file. To access help files, see page 26.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell

Precision, and DellNet are trademarks of Dell Computer Corporation; Intel and Celeron are

registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of

Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest

in trademarks and trade names other than its own.

This product incorporates copyright protection technology that is protected by method claims of

certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and

other rights owners. Use of this copyright protection technology must be authorized by Macrovision

Corporation, and is intended for home and other limited viewing uses only unless otherwise

authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

May 2002 P/N 5J510 Rev. A01

Contents 3

Contents

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 9

When Using Your Computer . . . . . . . . . . . . . . . . . . . 9

When Working Inside Your Computer . . . . . . . . . . . . . . 11

Protecting Against Electrostatic Discharge . . . . . . . . . . . 13

Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 13

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 14

1Setting Up

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 16

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 18

Transferring Information to a New Computer

(Windows XP Only) . . . . . . . . . . . . . . . . . . . . . . . . . 19

Setting Up a Home and Office Network (Windows XP Only) . . . 20

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 20

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 20

2Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 26

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . . 27

4Contents

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . 28

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 28

If the screen is difficult to read . . . . . . . . . . . . . . . . . 29

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 30

No sound from speakers . . . . . . . . . . . . . . . . . . . . 30

No sound from headphones . . . . . . . . . . . . . . . . . . . 31

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 32

If you cannot print to a parallel port printer . . . . . . . . . . 32

If you cannot print to a USB printer . . . . . . . . . . . . . . 33

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 34

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 34

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . 37

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 37

If you cannot save a file to a floppy disk . . . . . . . . . . . . 37

If you cannot play a music CD or install a program

from a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

If you cannot play a DVD movie . . . . . . . . . . . . . . . . 39

If the CD-RW drive stops writing . . . . . . . . . . . . . . . . 39

If you have a hard drive problem . . . . . . . . . . . . . . . . 40

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 40

Microsoft®Windows®Error Messages . . . . . . . . . . . . . . 41

General Program Problems . . . . . . . . . . . . . . . . . . . . 42

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 42

A program stops responding . . . . . . . . . . . . . . . . . . 42

A program error causes the system to lock up . . . . . . . . . 42

A solid blue screen appears . . . . . . . . . . . . . . . . . . 42

A program is designed for an earlier Windows

operating system . . . . . . . . . . . . . . . . . . . . . . . . 43

Contents 5

Internet Connection Problems . . . . . . . . . . . . . . . . . . . 43

If you have a problem with your Internet connection . . . . . . . 43

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Resolving Other Technical Problems . . . . . . . . . . . . . . . . 45

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the Windows XP Device Driver Rollback . . . . . . . . . 46

Resolving Software and Hardware Incompatibilities . . . . . . . 47

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 49

Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 50

Restoring the Computer to an Earlier Operating State . . . . . . 51

Undoing the Last System Restore . . . . . . . . . . . . . . . . 52

Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . . . 52

Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . . 54

3Adding Parts

Front and Back View of the Computer . . . . . . . . . . . . . . . 58

Removing the Computer Cover . . . . . . . . . . . . . . . . . . . 60

Rotating the Power Supply . . . . . . . . . . . . . . . . . . . . . 62

Looking Inside Your Computer . . . . . . . . . . . . . . . . . . . 65

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding a 3.5-Inch Drive . . . . . . . . . . . . . . . . . . . . . . 67

Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Removing Cards . . . . . . . . . . . . . . . . . . . . . . . . . 77

6Contents

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Replacing the Computer Cover . . . . . . . . . . . . . . . . . . 80

4Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 86

Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . 87

System Setup Program Screens . . . . . . . . . . . . . . . . 87

Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . 88

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . 89

Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 90

Definition of "Dell-Installed" Software and Peripherals . . . . . 91

Definition of "Third-Party" Software and Peripherals . . . . . . 91

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Contact Numbers and Addresses . . . . . . . . . . . . . . . . 92

Returning Items for Warranty Repair or Credit . . . . . . . . . 107

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 107

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 109

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 111

Limited Warranties and Return Policy . . . . . . . . . . . . . . 112

One-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 112

Two-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 114

Three-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 118

Four-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 121

One-Year Limited Warranty (Canada Only) . . . . . . . . . . . 124

Two-Year Limited Warranty (Canada Only) . . . . . . . . . . . 126

Contents 7

Three-Year Limited Warranty (Canada Only) . . . . . . . . . 129

"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . 133

One-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . . . . . . . . 134

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

8Contents

Safety Instructions 9

Safety Instructions

Use the following safety guidelines to help protect your computer from

potential damage and to ensure your own personal safety.

When Using Your Computer

As you use your computer, observe the following safe-handling guidelines.

CAUTION: Do not operate your computer with any cover(s)

(including computer covers, bezels, filler brackets, front-panel

inserts, and so on) removed.

• Your computer is equipped with one of the following:

– A fixed-voltage power supply — Computers with a fixed-voltage

powersupply do nothave a voltageselection switch on the back panel

and operate at only one voltage (see the regulatory label on the

outside of the computer for its operating voltage).

– An auto-sensing voltage circuit — Computers with an auto-sensing

voltage circuit do not have a voltage selection switch on the back

panel and automatically detect the correct operating voltage.

– A manual voltage selection switch — Computers with a voltage

selection switch on the back panel must be manually set to operate at

the correct operating voltage.

115V

10 Safety Instructions

www.dell.com | support.dell.com

To help avoid damaging a computer with a manual voltage selection

switch, ensure that the voltage selection switch is set to match the AC

power available at your location:

– 115 V/60 Hz in most of North and South America and some Far

Eastern countries such as South Korea and Taiwan

– 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan

NOTE: The voltage selection switch must be set to the 115-V position even

though the AC power available in Japan is 100 V.

– 230 V/50 Hz in some regions in the Caribbean and South America

and most of Europe, the Middle East, and the Far East

Also, ensure that your monitor and attached devices are electrically rated

to operate with the AC power available in your location.

• Beforeworking insidethe computer, unplug the computer to help prevent

electricshockor systemboarddamage. Certainsystemboardcomponents

continue to receive power any time the computer is connected to AC

power.

• To avoid shorting out your computer when disconnecting a network

cable, first unplug the cable from the network adapter on the back of your

computer, and then from thenetworkjack. When reconnectinga network

cable to your computer, first plug the cable into the network jack, and

then into the network adapter.

• To help avoid possible damage to the system board, wait 5 seconds after

turning off the computer before disconnecting a device from the

computer.

• To help prevent electric shock, plug the computer and device power

cables into properly grounded electrical outlets. These cables are

equippedwith 3-prong plugsto help ensure proper grounding. Donot use

adapter plugs or remove the grounding prong from a cable. If you must

use an extension cable, use a 3-wire cable with properly grounded plugs.

Safety Instructions

(continued)

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