Dell Precision Workstation 360 User manual

www.dell.com | support.dell.com

Dell Precision™ Workstation 360

Setup and Quick Reference

Guide

Models: DHM and WHM

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the “Glossary” in the User’s Guide.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Computer Corporation;

Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and

names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names

other than its own.

Models: DHM and WHM

February 2003 P/N D0732 Rev. A00

Contents 3

Contents

Finding Information for Your Computer . . . . . . . . . . . . . . 5

Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . 8

Monitor Connections . . . . . . . . . . . . . . . . . . . . . . . 14

Completed Setup . . . . . . . . . . . . . . . . . . . . . . . . . 16

Opening the Computer Cover . . . . . . . . . . . . . . . . . . . 17

Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . 19

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . 21

Resolving Software and Hardware Incompatibilities . . . . . . 21

Using System Restore in Windows XP . . . . . . . . . . . . . 23

Using the Last Known Good Configuration in Windows 2000 . . 24

When to Use the Dell Diagnostics . . . . . . . . . . . . . . . 24

Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . 25

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . 28

System Lights . . . . . . . . . . . . . . . . . . . . . . . . . 28

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . 30

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . 33

4Contents

Setup and Quick Reference Guide 5

Finding Information for Your Computer

Dell provides the following resource and support tools. Additional resources may be shipped

with your computer.

What are you looking for? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

•MyUser’s Guide

• My device documentation

Drivers and Utilities CD

(also known as the ResourceCD)

Documentation and drivers are already

installed on your computer when shipped

from Dell. You can use the CD to reinstall

drivers, run the Dell Diagnostics, or access

your documentation.

Readme files may be included on your CD

to provide last-minute updates about

technical changes to your computer or

advanced technical-reference material for

experienced users or technicians.

• System board connectors

• Location of system board components

System Information Label

Located on the inside of your computer cover.

6Setup and Quick Reference Guide

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• Warranty Information

• Safety Information

Dell System Information Guide

• How to remove and replace parts

• Technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

User’s Guide Icon (Microsoft®Windows® 2000)

Double-click the User’s Guides icon on your desktop.

Windows XP Help and Support Center

1Click the Start button and click Help and Support.

2Click User’s and system guides and click User’s guides.

• Express Service Code and Service Tag

• Windows License Label

Express Service Code and Product Key Label

These labels are located on your computer.

• Latest drivers for my computer

• Answers to technical service and support

questions

• Online discussions with other users and

technical support

• Documentation for my computer

including the Service Manual

Dell Support Website — support.dell.com

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from

technicians, and online courses

• Community Forum — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory,

the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty,

and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications,

and white papers

What are you looking for? Find It Here

Setup and Quick Reference Guide 7

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer configuration

• Service contract for my computer

Dell Premier Support Website —

premiersupport.dell.com

The Dell Premier Support website is customized for corporate,

government, and education customers. This website may not be

available in all regions.

• How to use Windows XP

• Documentation for my computer

• Documentation for devices

(such as a modem)

Windows XP Help and Support Center

1Click the Start button and click Help and Support.

2Type a word or phrase that describes your problem

and click the arrow icon.

3Click the topic that describes your problem.

4Follow the instructions on the screen.

• How to reinstall my operating system Operating System CD

After you reinstall the operating system

using the Operating System

Reinstallation CD, use the Drivers and

Utilities CD to reinstall drivers for the

devices that came with your computer.

The product key for your operating

system is located on your computer.

What are you looking for? Find It Here

8Setup and Quick Reference Guide

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Setting Up Your Computer

CAUTION: Before performing any of the procedures in this section,

follow the safety instructions in the System Information Guide.

NOTICE: If your computer has an expansion card installed (such as a network card), connect

the appropriate cable to the card, not to the connector on the computer back panel.

You must complete all steps to properly set up your computer. See the appropriate figures

that follow the instructions.

1Connect the keyboard and mouse.

NOTICE: Do not attempt to operate a PS/2 mouse and a USB mouse simultaneously.

2Connect the modem or network cable.

Insert the network cable, not the phone line, into the network connector. If you have

an optional modem, connect the phone line to the modem.

NOTICE: Do not connect a modem cable to the network adapter. Voltage from telephone

communications can cause damage to the network adapter.

3Connect the monitor.

Align and gently insert the monitor cable to avoid bending connector pins. Tighten

the thumbscrews on the cable connectors.

NOTE: Some flat-panel displays and graphic cards support Digital Visual Interface (DVI). If

your monitor and card have DVI connectors, Dell recommends that you use DVI instead of VGA.

A second monitor is optional and requires a multimonitor graphics adapter card. To

enable dual-monitor support, both monitors must be attached when the computer

starts. See “Monitor Connections” on page 14 for more information on attaching two

monitors.

4Connect the speakers.

5Connect power cables to the computer, monitor, and devices and insert the other ends

of the power cables to electrical outlets.

Setup and Quick Reference Guide 9

6Verify that the voltage selection switch is set correctly for your location.

Your computer is equipped with one of the following:

• A fixed-voltage power supply — Computers with a fixed-voltage power supply

do not have a voltage selection switch on the back panel and operate at only

one voltage (see the regulatory label on the outside of the computer for its

operating voltage).

• An auto-sensing voltage circuit — Computers with an auto-sensing voltage circuit

do not have a voltage selection switch on the back panel and automatically detect

the correct operating voltage.

• A manual voltage selection switch — Computers with a voltage selection switch

on the back panel must be manually set to operate at the correct operating

voltage.

NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the

switch for the voltage that most closely matches the AC power available in your location. For

Japan, the voltage selection switch must be set to the 115-V position even though the AC power

available in Japan is 100 V. Also, ensure that your monitor and attached devices are electrically

rated to operate with the AC power available in your location.

7Press the power buttons to turn on the computer and monitors.

See “Completed Setup” on page 16.

NOTE: Before you install any devices or software that did not ship with your computer, read the

documentation that came with the software or device, or contact the vendor to verify that the

software or device is compatible with your computer and operating system.

10 Setup and Quick Reference Guide

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Mini-Tower Setup — Without Expansion Cards

keyboard

mouse

speakers

headphones

network

USB

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