D-Link DCS-936L User manual
HD Wi-Fi Camera
DCS-936L
QUICK
INSTALLATION
GUIDE
DCS-936L 1
ENGLISH
CONTENTS OF PACKAGING
HD WI-FI CAMERA
DCS-936L
MOUNTING KIT
POWER ADAPTER
If any of these items are missing from your
packaging, contact your reseller.
QUICK INSTALL CARD
DCS-936L
2
ENGLISH
SYSTEM REQUIREMENTS
• 802.11n/g router (a D-Link Cloud Router is recommended)
• A broadband Internet connection
• iPhone, iPad, Android, or Windows smartphone or tablet (please refer to the
mobile app's store page to check whether your device is compatible)
Please follow the instructions below to set up your mydlink camera.
Congratulations, your DCS-936L is now ready to use! Be sure to check the
mydlink.com website periodically for the latest rmware updates to keep your
product secure and up to date with the latest features.
Note: If you experience issues registering this camera with your mydlink
account, or if you purchased an open box or resold unit, perform a hard reset
by pressing and holding the reset button on the device for 10 seconds while
the device is powered on. If you are returning the device to the place of
purchase, please perform the hard reset procedure to clear the device of
any personal data.
Step 1: On your mobile device, download mydlink Lite by searching for
mydlink Lite in the iTunes App Store, Google Play, or the Windows
Store.
Step 2: Launch the mydlink Lite app and create a new account or sign in to
your existing account.
When you are asked to scan a QR code, use the code on the Quick
Install Card in your package, or on the label attached to your device.
PRODUCT SETUP
SeTTiNG UP YOUr Camera WiTH mYDLiNK LiTe
DCS-936L 3
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Step 2:
Within 1 minute, press the WPS button on the camera
for 6 seconds. After the camera automatically
connects to your router, the Power LED will turn solid
green.
Step 3:
From any computer, open a web browser, go to
http://www.mydlink.com and log in to your account.
Click on the device name when the new device
notication appears to add the camera to your
account.
DCS-936L
If you have a D-Link Cloud Router, you can take advantage of Zero
Conguration Setup. This feature congures your camera’s settings for you
and adds it to your mydlink account automatically.
PRODUCT SETUP
ZerO CONFiGUraTiON SeTUP
Step 1:
Plug in the camera. Wait 2 minutes for the camera to
boot up, then press the WPS button on your Cloud
Router.
Step 1:
Open Internet Explorer and go to www.mydlink.
com, then sign into mydlink.
Step 2:
Select your camera from the device list, and your
camera’s Live View will appear.
After registering your DCS-936L camera with a mydlink account in the mydlink
Lite mobile app, you will be able to remotely access your camera from the
mydlink website.
mydlink PORTAL
DCS-936L
4
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MOUNTING THE CAMERA
Please refer to the steps below to assist you with mounting the camera. It is
recommended that you congure the camera before mounting.
Step 1:
Hold the base of the camera with one hand placing
your thumb on the tab, then press down on the
release buttons with your other hand and pull the
camera from the camera base.
Step 6:
Attach the camera to the camera base and pull the
power cable to remove the extra cable. Adjust the
angle of the camera as desired.
Step 4:
Pull the power cable through the middle of the
camera base and through the cable channel as
shown.
Step 2:
Place the camera base where you want to position
the camera and use a pencil to mark the holes. Make
sure that the cable channel on the camera base is
facing in the direction you want.
Step 3:
Depending on the material of the wall or ceiling, use
proper tools to drill two holes 25mm deep with a 6mm
drill bit where you marked. If the wall is made out of
concrete, drill the holes rst, then insert the plastic
anchors to support the screws.
Step 5:
Place the camera base over the holes that are in
the wall. Make sure to align the camera base holes
with the holes in the wall. Use the supplied screws to
attach the camera base to the surface of the wall.
1
6
4
2
3
5
DCS-936L 5
ENGLISH
TROUBLESHOOTING
SeTUP aND CONFiGUraTiON PrOBLemS
1. WHY IS THE CAMERA VIEW HAZY OR BRIGHT WHEN USING NIGHT VISION
MODE?
The IR night vision lights on the camera may be reecting off of a nearby
surface or window. Try repositioning your camera to avoid reections or
glare.
2. WHAT CAN I DO IF I FORGET MY CAMERA PASSWORD?
If you forget your camera password, you will need to perform a hard reset
of your camera. This process will change all your settings back to the
factory defaults.
To reset your camera, please use an unfolded paperclip to press and hold
the RESET button for at least 10 seconds while your camera is plugged in.
DCS-936L
6
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TeCHNiCaL SUPPOrT
TeCHNiCaL SUPPOrT
Australia:
Tel: 1300-700-100
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [email protected]
India:
Tel: +91-832-2856000
Toll Free 1800-233-0000
Web: www.dlink.co.in
E-Mail: [email protected]
Singapore, Thailand, Indonesia,
Malaysia, Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
Korea:
Tel : +82-2-2028-1810
Monday to Friday 9:00am to 6:00pm
Web : http://d-link.co.kr
New Zealand:
Tel: 0800-900-900
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [email protected]
South Africa and Sub Sahara
Region:
Tel: +27 12 661 2025
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm
South Africa Time
Web: http://www.d-link.co.za
E-mail: [email protected]
D-Link Middle East - Dubai, U.A.E.
Plot No. S31102,
Jebel Ali Free Zone South,
P.O.Box 18224, Dubai, U.A.E.
Tel: +971-4-8809022
Fax: +971-4-8809066 / 8809069
Technical Support: +971-4-8809033
Egypt
1, Makram Ebeid Street -
City Light Building - oor 5
Nasrcity - Cairo, Egypt
Tel.: +2 02 23521593 - +2 02 23520852
Technical Support: +2 02 26738470
Kingdom of Saudi Arabia
Ofce # 84 ,
Al Khaleej Building ( Mujamathu Al-
Khaleej)
Opp. King Fahd Road, Olaya
Riyadh - Saudi Arabia
Tel: +966 1121 70008
Technical Support:
+966 1121 70009
General Inquiries: info.sa@ dlinkmea.com
Tech Support: support.sa@ dlinkmea.com
Pakistan
Islamabad Ofce:
61-A, Jinnah Avenue, Blue Area,
Suite # 11, EBC, Saudi Pak Tower,
Islamabad - Pakistan
Tel.: +92-51-2800397, 2800398
Fax: +92-51-2800399
You can nd software updates and user documentation on the D-Link website.
Tech Support for customers in
DCS-936L 7
ENGLISH
TeCHNiCaL SUPPOrT
Karachi Ofce:
D-147/1, KDA Scheme # 1,
Opposite Mudassir Park, Karsaz Road,
Karachi – Pakistan
Phone: +92-21-34548158, 34326649
Fax: +92-21-4375727
Technical Support: +92-21-34548310,
34305069
General Inquiries: info.pk@dlinkmea.
com
Tech Support: support.pk@dlinkmea.
com
Iran
Unit 5, 5th Floor, No. 20, 17th Alley ,
Bokharest St. , Argentine Sq. ,
Tehran IRAN
Postal Code : 1513833817
Tel: +98-21-88880918,19
+98-21-88706653,54
Morocco
M.I.T.C
Route de Nouaceur angle RS et CT 1029
Bureau N° 312 ET 337
Casablanca , Maroc
Phone : +212 663 72 73 24
Email: [email protected]
Lebanon RMA center
Dbayeh/Lebanon
PO Box:901589
Tel: +961 4 54 49 71 Ext:14
Fax: +961 4 54 49 71 Ext:12
Email: [email protected]
לארשי
רטנס ןולטמ
20 םימישגמה 'חר
7060 ד"ת ,49348 ת"פ ,ןולטמ תירק
03-9215173 :לט
073-7962797 :לט
[email protected] :יללכ ל"אוד
[email protected] :הכימת ל"אוד
Bahrain
Technical Support: +973 1 3332904
Kuwait:
Technical Support: + 965 22453939 /
+965 22453949
Türkiye
Büyükdere Cad. Ferro Plaza No:155
D: 1 K: 1 Zincirlikuyu / Istanbul
Tel: +90 (212) 289-56-59
Email: [email protected]
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