Wilson Electronics AG Pro 75 User manual

Wilson

Electronics, Inc.

Contents:

Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . . . . . . . .1

Quick Installation Overview ..............................2

Installation Diagram....................................3

Before Getting Started..................................4

Finding the Strongest Signal .............................6

Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Installing the Inside Antenna ..........................9

Installing a Wilson Electronics Signal Booster .........10

Powering up a Wilson Electronics Signal Booster .....11

Understanding the Signal Booster Lights...........13

Warnings and Recommendations ...............15

Guarantee & Warranty .......................17

AG Pro 75 Specifications ........ Back Cover

Note: This manual contains important safety and operating

information. Please read and follow the instructions in this

manual. Failure to do so could be hazardous and result

in damage to your signal booster.

Smart Technology™ In-Building

Wireless 800/1900 MHz

Adjustable Gain Signal Booster

AG Pro 75™

Installation

Guide

1Contact Wilson Electronics Technical Support Team with any questions at 

or email: tech@ZLOVRQHOHFWURQLFV.com. Hours0): am to pm 0ST.

Installation Instructions for the Following

Wilson Signal Booster:

AG Pro 75™ Smart Technology™ In-Building Wireless

800/1900 Signal Booster

Model # 271265 Part# 801280

FCC ID: PWO271265 IC: 4726A-271265

The term “IC” before the radio certification number only signifies

that Industry Canada technical specifications were met.

How it Works

Wilson Electronics signal boosters are bi-directional devices that

deliver service levels consistent with what would be expected in areas

of high cell network coverage. They amplify a weak or shadowed

signal in mobile, marine and in-building applications. When using

a Wilson Electronics signal booster in conjunction with Wilson

Electronics antennas, the outside antenna will collect the cell

tower signal and send it through the cable to the signal booster.

The signal is then amplified and re-transmitted through the inside

antenna into the room. Cell phones and cellular data cards in that

area then communicate with the improved signal. When a cell

phone or cellular device transmits, the signal is received by the

inside antenna, amplified by the signal booster and broadcast back

to the cell tower through the outside antenna.

Inside this Package

AG Pro 75™

Signal Booster

AC/DC Power

Supply

Outdoor Antenna Options

Indoor Antenna Options & Accessories

To purchase these call Wilson Electronics Sales Department at: 800-204-4104

1. 1900 MHz Yagi PCS Antenna (301124)

2. 800 MHz Yagi Cellular Antenna (301129)

3. Wide Band Directional Antenna 700 MHz -

2700 MHz (304411)

A. Dual-Band Panel Antenna 700-2700MHz (301155)

B. Lightning Surge Protector (859902)

C. 2-Way Splitter (859957)

12BC

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Select a location to install the signal booster that is away from1.

excessive heat, direct sunlight, moisture and has proper ventila-

tion. Do not place the signal booster in an air-tight enclosure.

Select a location on the roof of the building to install the outside2.

antenna. Use a cell phone in test mode to find the strongest signal

from the cell tower. Visit

www.wpsantennas.com

to find test

mode function for your particular cell phone. See page 6.

Select a location for the inside antenna, preferably in the3.

center of where the signal needs to be amplified. Separation

distance between inside and outside antennas must be a mini-

mum of 20 vertical feet if installed like “Installation Diagram” on

page 3. For maximum gain you will need as much as 50 feet of

separation.

Run the outside antenna cable to the signal booster and at-4.

tach it to the connector labeled “outside antenna” on the signal

booster. Run the inside antenna cable to the signal booster

and attach it to the connector labeled “inside antenna” on the

signal booster. Note: Be careful when plugging the connectors

in so as not to bend the center pins on the connectors.

See

page 8 for more information.

Before powering up the signal booster, verify that both the5.

outside antenna and the inside antenna are connected and

check that all connections are tight. Lightning surge protection

is recommended for all in-building installations. See page 7.

The AG Pro 75™ Signal Booster has been packaged with the6.

gain control knobs adjusted to the highest gain position. If one

or both of the lights are red please refer to page 14.

Warning:7.

Connecting the signal booster directly to a cell phone

with use of an adapter will damage the cell phone and the

signal booster.

Quick Install Overview

See Installation Diagram on page 3. Contact Wilson Electronics

Technical Support Team with any questions at 800-204-4104.

3Contact Wilson Electronics Technical Support Team with any questions at 

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Typical Installation

Minimum

separation

distance 20

feet

Outside

Antenna

Inside Antenna

Installation Diagram

Note: The panel antenna may

be mounted on the wall directly

under the outside antenna if 20

feet of vertical separation can be

maintained. However, placing the

inside antenna in the ceiling is

the preferred method with the

best coverage.

Minimum

vertical

separation

distance

20 feet

Note: A lightning surge protector

is recommended for all building

installations. Make sure the

protector is installed in line

between the outside antenna and

the signal booster.

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Before Getting Started

This guide will help you properly install your Wilson Electronics

AG Pro 75™Signal Booster. It is important to read through all

of the installation steps for your particular application prior

to installing any equipment. Read through the instructions,

visualize where all the equipment will need to be installed and do

a soft installation before mounting any equipment.

Call our free

U.S. based technical support with any questions at: 800-204-4104.

Typical Installation

Power

Supply

Signal

booster

Lightning

Surge Protector

Minimum

separation

distance 20

feet Two way

splitter

(optional)

Inside Antenna

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Reasons for Weak Cellular Signals

Anyone who uses a cell phone or cellular data card knows the

frustration of not being able to connect to or maintain a strong

cellular signal. When this occurs, it is generally due to one of two

reasons:

Location of the Nearest Cell Tower – Cell towers are situated1.

to provide broad coverage; however, there are many areas in

which signal strength may be reduced by topographic features

or by local government restrictions on the height or placement

of the towers themselves. Rural areas generally have fewer cell

towers than urban regions.

Natural and Man-Made Obstructions – Signal strength can2.

also be negatively affected by trees, hills, buildings, weather,

and other obstructions. You may be relatively close to a cell

tower but still unable to make a call. This often occurs in homes,

offices and other buildings in which stucco, concrete or metal

walls may block the signal.

The AG Pro 75 works with two antennas. The inside antenna

communicates with your cell phone, and the outside antenna

communicates with the cell tower.

Selecting a Direction for the Outside Antenna

Select a location on the roof of the building to install the outside an-

tenna. Use a cell phone in test mode to find the strongest signal from

the cell tower. To get the strongest signal possible, it is very important

to set up your outside antenna properly. The inside and the outside

antenna must be mounted in such a way that they are able to pick up

the best possible cell signal on the outside of the building, and pro-

vide the best possible signal on the inside of the building. Mount the

outside antenna as high as possible facing the cell tower in an area

with the best possible signal coverage. Note:

Never point the front of

a directional antenna toward the inside antenna. See Figure 1 on

page 12.

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Finding the Strongest Signal

When installing your signal booster’s outside antenna, aiming

it towards the best signal source from your service provider is

important. The best way of getting the strongest signal is to have

one person on the roof to rotate the outside antenna, which

is connected to the signal booster, while the second person is

watching the signal strength on the phone inside the building. This

allows you to read the signal strength from the cell tower. Turn the

outside antenna about 45 degrees

at a time. It is preferable to have the

phone in the test mode so the actual

signal strength can be read as bars

are not the most accurate. Go to

wilsonelectronics.com//Support.php

for help in finding the test mode for

your phone. Always make sure the

person inside the building gives

the signal time to arrive and

10-30 seconds for phone

to reset to the new signal

reading). Signal readings

usually appear as a negative

number (for example, -86).

The larger the number, the

more powerful the signal (-75

is stronger [larger]

than -84).

The outside antenna receives the cell tower signal and sends it

through the coax cable to the AG Pro 75, where it is amplified and

re-transmitted much stronger through the inside antenna into the

room. When the inside antenna picks up a signal from your cell

phone, the signal booster amplifies that signal and transmits it

through the cable to the outside antenna and back to the cell tower.

(Note: the AG Pro 75 Signal Booster will only operate if there is an

adequate signal to amplify.)

7Contact Wilson Electronics Technical Support Team with any questions at 

or email: WHFK#ZLOVRQHOHFWURQLFVFRP+RXUV0)DPWRSP067

Cell Tower

Drip hole on bottom

Cell Tower

Installing Lightning Protection

Outside Antenna Installation

The antenna should be mounted as shown in the illustration

above. The included mounting bracket is adjustable and will

accommodate pipe diameters from 1.25” to 2” (pipe not included).

Mount the antenna so that there is at least 3 feet of clearance

in all directions around it. Position the antenna so that it has

an unobstructed line of sight to the cellular service provider’s

strongest signal. Make sure the antenna is not pointing across

your own roof or at the inside antenna as this will cause the

oscillation protection circuitry to shut down the signal booster.

Warning:

Lightning protection is recommended for all installations

(Wilson Electronics Part #859902). Take extreme care to ensure

that neither you nor the antenna comes near any electric power lines.

Install the Lightening Surge

Protector (LSP) close to the

signal booster. Attach the

cable from the outside an-

tenna to the surge protector,

using a short length of low

loss cable; attach one end to

the LSP and the other to the

outside antenna connector on

the signal booster. Attach a

ground wire to the LSP.

To the outside antenna

Ground Wire

Lightning Surge

Protection

Signal Booster

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Mounting Tips for Running Outside

Antenna Cable

If you are mounting the outside antenna on the roof of your build-

ing, we have found that it is easiest to run your cable underneath

the down side of your roof’s flashing. If you have satellite TV service

installed at your home or office, you may be able to follow the same

route as the satellite TV cables that are already running from outside

of your building to the inside.

After routing the cable, we recommend sealing any areas where the

cable passes into the building with silicone or other waterproof sealant

to keep your installation from leaking. If you are mounting the outside

antenna to the outside wall of your home or building, the simplest

way is to run the coaxial cable on the outside of the wall and attach

it to the exterior of your home or office. Then drill a hole through the

wall where you want the cable to appear on the inside of the building.

Before drilling, make sure that there are no electrical outlets, sewer or

water pipes, or electrical wiring in the wall that you are about to drill

through as this could potentially harm you or damage the building.

After drilling the required hole, run the cable through and seal it with

cable bushings or a silicon-type sealant to enclose the hole that you

have created. In some instances, it may be possible to run the cable

up into the fascia of the attic overhang. In this circumstance, the cable

will be accessible in the attic for further routing.

Cell Tower

Cell Signal

Wide Band

Antenna

9Contact Wilson Electronics Technical Support Team with any questions at -2-4

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Installing the Inside Antenna

Find the desired location for the panel antenna. Verify that the

panel antenna and the outside antenna have the necessary

separation (Minimum of 20 vertical feet if installed with signal

booster set at a lower gain, for maximum gain you may need as

much as 50 feet of separation). For optimum results the antenna

should be mounted at least 6 feet off the ground.

Inside

Antenna

Ceiling

Rafters

In some cases, multiple inside antennas may be required, for

instance if you have multiple rooms with poor signal. A signal may

be split by using a splitter. If using more than one inside antenna,

a separation of at least 20 feet is necessary between inside

antennas. See configuration on page 3.

Optional Wide

Band Inside

Antenna (Sold

Separately)

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