Wilson Electronics 271265 User manual

Wilson

Electronics, Inc.

Contents:

How it Works ................................. 1

Quick Install Overview.......................... 2

Installation Diagram............................ 3

Selecting a Direction for the Outside Antenna........ 5

Finding the Strongest Signal ..................... 8

Installing the Inside Antenna . . . . . . . . . . . . . . . . . . . . . 9

Installing a Wilson Electronics Signal Booster. . . . . . . 10

Powering up a Wilson Electronics Signal Booster.....11

Understanding the Signal Booster Lights . . . . . . . . . . 13

Warnings ................................... 15

Signal Booster Specifications . . . . . . . . . . . . Back Cover

Note: This manual contains important safety and operating information. Please read and

follow the instructions in this manual. Failure to do so could be hazardous and result in

damage to your signal booster.

Adjustable Gain

800/1900 MHz In-Building

Wireless Smart Technology ™

Signal Booster

DB Pro

™

Installation

Guide

DB Pro™

Signal Booster

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Installation Instructions for the Following Wilson

Electronics Signal Booster:

DB Pro™ Adjustable Gain In-Building Wireless

800/1900 MHz Smart Technology ™ Signal Booster

Model # 271265

FCC ID: PWO271265 IC: 4726A-271265

The term “IC” before the radio certification number only signifies that Industry Canada

technical specifications were met.

How it Works

Wilson Electronics signal boosters are bi-directional devices that

deliver service levels consistent with what would be expected in areas

of high cell network coverage. The outside antenna will collect the cell

tower signal and send it through the cable to the signal booster. The

signal is then boosted and sent to the inside antenna. Your cell phone

or data card then communicates with the improved signal. When the

cellular device transmits, the signal goes through the inside antenna,

is boosted by the signal booster and broadcasted to the cell tower

through the outside antenna.

Inside this Package

DB Pro™

Signal Booster

AC/DC Power Supply

Accessories & Antenna Options

To purchase call Wilson Sales Department at: 800-204-4104

1. 1900 MHz Yagi PCS Antenna (301124)*

2. 800 MHz Yagi Cellular Antenna (301129)*

3. Wide Band Directional Antenna

700 MHz - 2700 MHz (304411)

4. Wide Band Panel Antenna 700-2700 MHz (301155)

5. 75 Ohm Lightning Surge Protector (859988)

6. 2-way splitter 700-2300 MHz (859959)

*Requires N-Male to F-Female adapter/converter (971128)

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Select a location to install the signal booster that is away1.

from excessive heat, direct sunlight, moisture and has proper

ventilation. Do not place the signal booster in an air-tight

enclosure.

Select a location on the roof of the building to install the outside2.

antenna. Use a cell phone in test mode to find the strongest signal

from the cell tower. Visit

www.WilsonElectronics.com

to find test

mode function for your particular cell phone or see page 8.

Select a location for the inside antenna, preferably in the3.

center of where the signal needs to be amplified. A minimum

separation distance (combined vertical/horizontal) of 15

feet is necessary for operation. If the inside coverage is not

sufficient you may need as much as 50 feet of separation. See

installation diagram on pages 3 & 4.

Run the outside antenna cable to the signal booster and attach4.

it to the connector labeled “outside antenna” on the signal

booster. Run the inside antenna cable to the signal booster

and attach it to the connector labeled “inside antenna” on the

signal booster.

Before powering up the signal booster, verify that both the5.

outside antenna and the inside antenna are connected and

check that all connections are tight. Lightning surge protection

is recommended for all in-building installations. See page 7.

Note: Be careful when plugging the connectors in so as not to

bend the center pins on the connectors.

See page 10 for more

information.

The Signal Booster has been packaged with the gain control6.

knobs adjusted to the highest gain position. If one or both of

the lights are not green please refer to pages 13 &14.

Warning:7.

Connecting the signal booster directly to a cell phone

with use of an adapter will damage the cell phone and the

signal booster.

Quick Install Overview

See Installation Diagram on pages 3 & 4. Contact Wilson Electronics

Technical Support Team with any questions at 866-294-1660.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Typical Installation

Outside

Antenna

(Wide Band

Antenna option

shown)

Inside Panel

Antenna

AG DB Pro Installation Diagram

2-way/3-way/

4-way splitter

(if using multiple

inside antennas)

(Optional

second

antenna for

additional

coverage).

Null Zone: The area under

the antenna, where the

antenna radiates the least.

Note: The inside panel antenna

may be mounted on the wall

directly under the outside

antenna if 15 feet of vertical/

horizontal separation can be

maintained. The preferred

method for the best coverage,

place the antenna in the ceiling.

Note: A lightning surge protector

is recommended for all building

installations. Make sure the

protector is installed in line

between the outside antenna and

the signal booster.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Typical Installation

Power

Supply

Signal

Booster

Lightning

Surge Protector

(Recommended)

Inside Panel

Antenna

Before Getting Started

This guide will help you properly install your Wilson Electronics

Signal Booster. It is important to read through all of the

installation steps for your particular application prior to

installing any equipment. Read through the instructions,

visualize where all the equipment will need to be installed and do

a soft installation before mounting any equipment.

Contact

Wilson Electronics Technical Support Team with any questions

at: 866-294-1660.

2-way/3-way/

4-way splitter

(if using multiple

inside antennas)

(Optional third

antenna for

additional

coverage).

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Selecting a Direction for the Outside Antenna

Select a location on the roof of the building to install the outside

antenna. Use a cell phone in test mode to find the strongest signal

from the cell tower. To get the strongest signal possible, it is very

important to set up your outside antenna properly. The inside and the

outside antenna must be mounted in such a way that they are able to

pick up the best possible cellular signal on the outside of the building

and provide the best possible signal on the inside of the building.

Mount the outside antenna as high as possible facing the cell tower in

an area with the best possible signal coverage. Note:

Never point the

front of a directional antenna toward the inside antenna. See Figure

1 & 2 on page 12.

Reasons for Weak Cellular Signals

Anyone who uses a cell phone or cellular data card knows the

frustration of not being able to connect to or maintain a strong

cellular signal. When this occurs, it is generally due to one of two

reasons:

Location of the Nearest Cell Tower – Cell towers are situated1.

to provide broad coverage; however, there are many areas in

which signal strength may be reduced by topographic features

or by local government restrictions on the height or placement

of the towers themselves. Rural areas generally have fewer cell

towers than urban regions.

Natural and Man-Made Obstructions – Signal strength can2.

also be negatively affected by trees, hills, weather, buildings,

and other obstructions. You may be relatively close to a cell

tower but still unable to make a call. This often occurs in homes,

offices and other buildings in which stucco, concrete or metal

walls may block the signal.

The Signal Booster works with two antennas. The inside antenna

communicates with your cellular device and the outside antenna

communicates with the cell tower. The outside antenna receives the

cell tower signal and sends it through the coax cable to the Signal

Booster, where it is amplified and re-transmitted much stronger

through the inside antenna into the room. When the inside antenna

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

When installing your signal booster’s outside antenna, aiming

it towards the best signal source from your service provider is

important. The best way of getting the strongest signal is to have

one person on the roof to rotate the outside antenna, which

is connected to the signal booster, while the second person is

watching the signal strength on the phone inside the building. This

allows you to read the signal strength from the cell tower. Turn the

outside antenna 45 degrees at a time. It is preferable to have the

phone in the test mode so the numerical signal strength can be

read since bars are not the most accurate. Go to the website

www.WilsonElectronics.com for help in finding the test mode for

your phone. Always make sure the person inside the building gives

the signal time to arrive and register on the phone. (Between

10-30 seconds for phone to reset to the new signal reading).

Signal readings usually appear as a negative number (for example,

-86). The closer you get to zero the stronger the signal. (See figure

below).

-50dB -60dB -70dB -80dB -90dB -100dB -110dB

EXCELLENT GOOD POOR NO

SIGNAL

Signal Strength Figure

Cell Tower

Cell Signal

Outside

Wide Band

Antenna

Finding the Strongest Signal

picks up a signal from your cellular device, the signal booster

amplifies that signal and transmits it through the cable to the outside

antenna and back to the cell tower. (Note: The Signal Booster will

only operate if there is an adequate signal to amplify.)

7Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Installing Lightning Protection

Install the Lightning Surge Protector

(LSP) close to the signal booster. Attach

the cable from the outside antenna to the

surge protector. Using a short length of

low loss cable, attach one end to the LSP

and the other to the outside antenna.

Ensure the LSP is properly grounded.

(For RG6 cable use #859988-75 Ohm).

(For Wilson 400, RG-58, RG-174 cable

use #859902-50 Ohm, shown in picture).

From the

outside

antenna

Ground Wire

Lightning Surge

Protection

To the Signal Booster

Note: Use the directions included with your choice of antenna,

the instructions here are meant for the Wide Band Antenna option

shown above. The antenna should be mounted as shown in the

illustration above. The included mounting bracket is adjustable

and will accommodate pipe diameters from 1.25” to 2” (pipe sold

separately). Mount the antenna so that there is at least 3 feet of

clearance in all directions around it. Position the antenna so that

it has an unobstructed line of sight to the cell tower’s strongest

signal. Make sure the antenna is not pointing across your own roof

or at the inside antenna as this will cause the oscillation (feedback)

protection circuitry to shut down the signal booster. See page 12.

Warning:

Lightning protection is recommended for all installations.

(Part# 859988). Take extreme care to ensure

that

neither you nor the antenna comes near any electric power lines.

Cell Tower

Drip hole on bottom

Cell Tower

Wide Band Antenna option shown

Outside Antenna Installation

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Mounting Tips for Running Outside Antenna Cable

If you are mounting the outside antenna on the roof of your building,

we have found that it is easiest to run your cable underneath the

down side of your roof’s flashing. If you have satellite TV service

installed at your home or office, you may be able to follow the

same route as the satellite TV cables that are already running from

the outside of your building to the inside. After routing the cable,

we recommend sealing any areas where the cable passes into

the building with silicone or other waterproof sealant to keep your

installation from leaking. If you are mounting the outside antenna to

the outside wall of your home or building, the simplest way is to run

the coaxial cable on the outside of the wall and attach it to the exterior

of your home or office. Then drill a hole through the wall where you

want the cable to appear on the inside of the building. Before drilling,

make sure that there are no electrical

outlets, sewer or water pipes, or

electrical wiring in the wall that you

are about to drill through as this could

potentially harm you or damage the

building.

After drilling the required hole, run

the cable through and seal it with

cable bushings or a silicone-

type sealant to enclose the

hole that you have created.

In some instances, it may

be possible to run the cable

up into the fascia of the

attic overhang. In this

circumstance, the cable

will be accessible in the attic

for further routing.

9Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Hours: 7 am to 6 pm MST.

Installing the Inside Antenna for DB Pro

Find the desired location for the inside panel antenna. Verify that the

inside panel antenna and the outside antenna have the necessary

separation (Minimum of 15 vertical/horizontal feet if installed with

signal booster set at a lower gain, for maximum gain you may need

as much as 50 feet of separation). For optimum results the antenna

should be mounted at least 6 feet off the ground.

Inside

Antenna

Ceiling

In some cases, multiple inside antennas may be required if you

have multiple rooms with poor signal. A signal may be split by

using a splitter. See configuration on pages 3 & 4. Wide Band

Panel Inside Antenna (Included in some kits)

Wide Band

Panel Inside

Antenna

(Included in

some kits)

Warning: There must

be at least a 15 inch

separation distance

between the inside

antenna and all

persons.

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