Wilson Electronics DT4G 460101 User manual

Wilson

Electronics

o e

DT4G

™

Cellular

Signal

Booster

460101

Need

help?

www.WilsonEiectronics.com

Tech

Support

866-294-1660

Mon.-

Fri.

Hours:

to 6

MST

IS VERY IMPORTANT

TO POWER YOUR SIGNAL

BOOSTER USING A SURGE

PROTECTED AC POWER

STRIP WITH

LEASTA 1000

JOULE

RATING.

FAILURE TO DO THIS WILL VOID YOUR WARRANTY

THE EVENT OF A POWER SURGE OR LIGHTNING

STRIKE.

A THE SIGNAL BOOSTER UNIT IS DESIGNED

FOR USE

AN INDOOR, TEMPERATURE-

CONTROLLED ENVIRONMENT (LESS

THAN 150 DEGREES FAHRENHEIT). IT IS

NOT INTENDED FOR USE

ATTICS OR SIMILAR

LOCATIONS SUBJECT TO TEMPERATURES

EXCESS OF 150°F.

Installation

Instructions

for

the

Following

Wilson

Electronics

Signal

Booster:

DT4G 700 MHz

Band

13 &

17,

800

/1900

(Ext.

PCS) AWS (1700

/2100)

SmartTech

ill™

Signal

Booster

Model#

460001 FCC

10:

PW0460001

Contents

Package

Contents

......................................................

Optional

Accessories

...................................................

Before

Getting

Started

..................................................

Find

the

Strongest

Signal

................................................

Quick

Install

Inside

Window

Mount

Option

................................

Installation

Options

.....................................................

Outside Pole Mount (Best Option)

......................................

Outside Wall Mount Option

............................................

Rafter Mount Option

.................................................

Additional

Considerations

...............................................

DT4G™

and

Desktop

Antenna

Placement

..................................

Troubleshooting

Understanding

Lights

..................................

Additional

FAQ

........................................................

Safety

Guidelines

Recommendations

...................................

Signal

Booster

Specifications

...........................................

Guarantee

and Warranty.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Need

help?

www.WilsonEiectronics.com

Tech

Support

866-294-1660

Mon.- Fri. Hours:

to 6

MST

Package Contents

DT4G DesktopAntenna Outside Panel Antenna Kit 30' RG6

Coax Cable

(950630)

AC Power Supply Cable

(5' RG-174 comes attached) Outside Panel Antenna

{301211)

30' RG6 coax cables

(314473-0630)

2.5A Connector

(Not included with some models)

(971129)

(859948)

Appearance

device and accessories may vary.

Mounting

Option

Accessories

{Included)

Tools

Required

for

Installation:

DT4G

Inside

Panel

Antenna

Upgrade

(311155-0630)

Panel Antenna

w/F-Female Connectors

RG6 30' Coax Ca

w/F-Male Connectors

Reqwred

F-Female

SMA

Male adapter

(depending on

your

particular installation, you will need the following tools)

Pole

mount-

10 mm open-end wrench oradjustable wrench

Wall mount or Rafter

mount-

Drill and 3/16 inch bit, Phillips-head screwdriver

Before Getting Started

Before you install

your

and start

enjoying improved cellular reception

in your home

office, please do the

following:

Read through all the installation

steps. This will help you know

what

expect from start to finish.

2. Watch the YouTube video

demonstrating the DT4G Signal Boost

installation at: wilsonelectronics.com/

DT4Gvideo

3. Determine

the

best installation option

for your

needs

-Outside

Pole Mount

Option-

pg.6

(Best Option)

-Outside Wall Mount

Option-

pg.7

-Rafter

Mount

Option -pg.8

-Inside

Window

Mount

Option-

4. Familiarize yourself with all materials

in your product package. This will

allow you to know which pieces are

referenced

the instructions.

Identify the location

your best

available cellular signal. See page 4.

6. Plan where to mount your antenna.

Need

help?

www.WilsonEiectronics.com

Tech

Support

866-294-1660

Mon.-Fri. Hours: 7 am to 6

Find the Strongest Cellular Signal

Before you install your DT4G signal booster,

you must determine the location

the best

available cellular signal. This will affect the

location

your Outside Antenna and will

help you get the best performance from

your DT4G. You can find the strongest

signal outside your building, typically at the

highest point available, using any

the

following methods:

Best method:

Connect the Outside Antenna to the

DT4G signal booster, and the DT4G

to the Desktop Antenna. Have one

person outside (on the roof for best

results) rotate the Outside Antenna with

a second person inside the building

near the Desktop Antenna watching the

signal strength on a phone. This allows

you to read the signal strength from

nearby cell towers.

The person inside should have

the phone

test mode so the

numerical signal strength can be

read. This is more accurate than

the

bar

indicator.

to www.

wilsonelectronics.com/test-mode-

instructions for help

finding the

test mode for

your

phone.

The person on the roof should turn

the Outside Antenna 45 degrees

at a time. Allow 30 seconds for the

phone·to register with each turn.

Rotate in 45°

increments

The person inside should note the

readings on the phone with each

turn. Signal readings usually appear

as a negative number. The closer the

number gets to zero, the stronger the

signal (for example, -86 dB would be

a moderately good reading while -55

dB would be an excellent reading,

and

-11

0 dB would be a weak, or

unusable signal).

Once you have determined which

direction provides the strongest

outside signal, you can install the

OutsideAntenna

that general

direction.

Good methods:

Place calls from several locations

outside

your

building. As you

move

to different locations, note where

you

get

the best reception.

If you have a smart phone, you

can download apps that help you

identify locations

cell phone

towers

the strongest signal.

to the App Store and search for

"cell signal" to find available

apps

for

your

device.

Acceptable method: Check the

bar

indicator on your cell phone display

and note where the signal appears

the strongest. (Note: cell phone bars

are only an approximation

signal

strength and vary from phone to

phone.) Phones can take up to 30

seconds to reset to a new reading. Be

patient and repeat your signal check

several times.

WAIT30

SECONDS

I··

For additional instructions on finding

the strongest cellular signal, watch the

installation video at: wilsonelectronics.com/

DT4Gvideo.

Need

help?

www.WilsonEiectronics.com

Tech Support 866-294-1660

Mon.-

Fri.

Hours: 7

to 6 pm

MST

Quick Install -Inside Window

Mount Option

Additional installation options on pg. 6-8

Find the Strongest Cellular Signal

(See page 4 for suggested methods.)

Ready to Install

Inside Window Mount

Select a location on the inside

a window as high as possible and

at least 20 feet from where the

DT4G will be located. Note that this

distance typically requires the window

mount to be

a different room from

where you will locate the DT4G and

Desktop Antenna. The window should

face roughly

the direction

the

strongest cellular signal (see section

headed "Find the Strongest Cellular

Signal" on page 4

Clean the area on the glass with the

alcohol prep pad included

Packet

Insert the suction cups included

Packet C into the holes

the Outside

Antenna cradle using a twisting

motion. Press the suction cups onto

the window

the desired location.

4. Insert the Outside Antenna into the

cradle.

Connect the supplied coax cable to

the antenna lead cable

the Outside

Antenna.

Route the cable as desired to the

location

the DT4G. If you need to

connect both coax cables, use the

Cable Connector provided.

Connect the coax cable

the DT4G.

Connect the Desktop Antenna to the

DT4G. For instructions

install and

DesktopAntenna placement refer to

page

Need

help?

www.WilsonEiectronics.com

Tech Support 866-294-1660

Mon.-

Fri.

Hours: 7 am

MST

Connect the DT4G to a surge protected

AC power strip with at least a 1000

Joule rating. If your DT4G

working

correctly, the lights will be green.

• e

·•· e

:.:

If the lights are

orange

red, see

the "

Troubleshooting

" section on

page

10.

NOTE:

Modern energy efficient dual-

pane windows with coatings will

weaken the cellular signals as

they pass through because

metal oxide film applied during

manufacturing. If you have dual-

pane windows with energy efficient

coatings, we recommend one

the other mounting options if

your performance

not to your

satisfaction.

Installation Options

Outside Pole Mount Option

(Best Option)

Select a location on the roof where the

OutsideAntenna can

mounted on

a pole maintaining at least 20 feet of

vertical or horizontal separation from the

inside Desktop Antenna.

....

,~...,

'"""'

antenna directly beneath the

1 placement

the Outside

I Antenna location

least

feet

vertical

horizontal separation

from the desktop antenna

is needed

Find an existing pole

obtain a

pole

1 to 2 inches in

diameter

Mounting hardware to attach the pole

to the

roof

can be purchased from a

hardware store

you can purchase

a Wilson's pole mount

accessory

kit,

part #901117. Install the pole in the

desired location.

3. Using the hardware

Packet

A, slide

both brackets onto U-bolt. Tighten nut

& washers set onto U-bolt.

6 Need help?

JEJ

www.WilsonEiectronics.com

Tech

Support 866-294-1660

Mon.- F

ri.

Hours: 7

to 6

MST

4. Fit the assembly onto the pole

your

desired location by sliding the second

half

the bracket onto the U-bolt and

securing it with the lock washers and

nuts provided. Be sure the cradle

the desired height and rotated toward

the strongest cellular signal before

tightening the nuts. Do not over tighten.

Connect the supplied coax cable to

the antenna lead cable on the Outside

Antenna.

6. Route the cable as desired to the

location

the DT4G. If you need to

connect both coax cables, use the Cable

Connector provided. Secure the cable

with ties as needed (ties not provided).

Outside Wall Mount Option

Select a location on an outside wall

as high as possible and at least

20 feet from

where

the DT4G will

be located.

The

wall should face in

roughly the

same

direction as the

strongest cellular signal.

Face in

roughly

the same

direction as the

strongest

cellularsignal

Position the Outside Antenna bracket,

from

Packet

on the wall as a

template and

mark

the screw holes

with a pencil.

0 0

Drill

four

holes where you marked,

using a 3/16-inch bit. Insert the plastic

screw

anchors provided in Packet

Outside

Antenna

bracket

4. Line up the Outside Antenna bracket

with the

screw

anchors. Mount

the cradle antenna bracket to the

wall using the four screws and four

washers

provided in Packet

wall

side view

anchors

Connect

the supplied coax cable to

the antenna lead cable on the Outside

Antenna.

6. Route the cable as desired to the

location

the DT4G. If you need to

connect both coax cables, use the

Cable

Connector

provided.

Need

help?

www.WilsonEiectronics.com

Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6

MST

Rafter Mount Option

1. Select a location

the

ilding's rafters

where the Outside Antenna can

mounted directly above the Desktop

Antenna with at least 20 feet vertical

or horizontal separation. The location

should allow you to mount the Outside

Antenna roughly

the direction of the

strongest cellular signal.

Mount in the general

.f.

direction

the strongest

cellular signal

;

1 Mount at least I

'"~·~

Mount the Outside Antenna bracket

to the rafter using the four screws and

four washers provided

Packet B

(pre-drill if necessary).

3. Connect the supplied coax cable to

the antenna lead cable on the Outside

Antenna.

II~

t..J..

-.::_r-

::__

4. Route the cable as desired to the

location

the DT

. If you need to

connect both coax cables, use the

Cable Connector provided.

Additional Considerations

Whichever installation you choose,

keep the following guidelines

mind to

maximize your signal strength:

1. Always turn the Outside Antenna so

the Wilson logo

toward the strongest

cellular signal. The strength

the

signal at the Desktop Antenna (and

therefore, how far

will transmit a signal)

dependent upon the signal strength

at the Outside Antenna. Be sure to

maximize the strength at the Outside

Antenna.

Rotate

small

Increments

2. Maintain a distance of at least 20 feet

from the Outside Antenna to the DT4G

unit.

lllnl

___

Mjnjrnu_m

s~P-_a[a!Jq_n

____

of20feet

If possible, place the Desktop

Signal Antenna directly beneath the

placement

the Outside Antenna

location. This creates a maximized

signal zone within the room where the

Desktop Antenna remains.

Place the desktop signal

antenna directly beneath the

placement

the Outside

Antenna location

least

feet

vertical

horizontal separation

from the desktop antenna

is needed

Need help?

www.WilsonEiectronics.com

Tech

Support 866-294-1660

Mon.- F

ri.

Hours: 7 am to 6

MST

3. Keep the DT4G and the Desktop

Antenna at least 18 inches away

from each other with the Wilson logo

the Desktop Antenna facing away

from the DT4G.

4. Do not face the Outside Antenna and

the Desktop Antenna toward each

other. This can cause the DT4G

to show red lights and shut down,

preventing oscillation or feedback

(see troubleshooting on

. 10).

other

words, the Wilson logos

on the Outside

Antenna

and the

Desktop Antenna should always be

facing

away

from each other.

~DO

NOT

face

the

OutsideAntenna and

the DesktopAntenna toward

each

other

Ifyou do not know how to mount

hardware or

run

coax cable through

walls, ceilings and floors, get help from

one of Wilson's certified installers at

www.wilsonelectronics.com/installers

or from a qualified contractor or

electrician.

You

can also try the Inside

Window Mount option (pg.5), which

may be sufficient for your needs.

Recommended: Lightning Surge

Protector (Sold Separately, part #859992)

We recommend you install the Lightning

Surge Protector (LSP) close to the

DT4G. Attach the cable from the Outside

Antenna to the surge protector and

ground the surge protector. The LSP is

sold separately.

DT4G and Desktop Antenna

Placement

1. Select a location for the DT4G that

is away from excessive heat, direct

sunlight, and moisture and has proper

ventilation. Recommended locations

include on a shelf,

a closet,

desk or behind it. Be sure the location

is near a power outlet.

ensure

proper ventilation, keep other objects

at least six (6) inches away.

Place the DT4G

a desk, table

other solid surface where you have

routed the cable from the Outside

Antenna.

3. Attach the coax cable from the

Outside Antenna to the DT4G at the

connector labeled "Outside Antenna."

4. Attach the Inside Antenna to the

connector labeled "Inside Antenna

Need help?

www.WilsonEiectronics.com

Tech Support 866-294-1660

Mon

Fri. Hours: 7 am to 6

MST

Ensure the Inside Antenna is facing

away from both the DT4G and the

Outside Antenna.

Note

Face Inside Antenna

away from

and

Outside Antenna

6. Plug

the power supply to the DT4G

at the input marked "Power" (next to

the "Outside Antenna" connector).

Plug the power supply into a surge

protected AC power strip with at least

a 1000 Joule rating.

Important

notice: Connect your DT4G

AC Power Supply

a surge protected

AC powerstrip with at least a 1000 Joule

rating. Failure

this will void

your

warranty

the event

a powersurge

lightning strike.

Check the lights on top

the DT4G.

4 green lights mean you have good

signal. If you do not have green lights,

see the following Troubleshooting Tips.

• e

' e

Troubleshooting &

Understanding Lights

The DT4G includes four indicator lights, one

for each band (for more information about

the frequency bands used by your cell

service provider visit wirelessadvisor.com.)

All indicator lights will be green, orange

red.

Green indicates the unit is powered

and working properly.

You

always

want the lights to be green.

-··

,,,

-e

Red indicates the DT4G has shut

down to prevent oscillation (feedback).

Orange indicates the DT4G is

overloaded because it is too close to

a cell tower.

Note: All red light issues must be resolved

before

orange light issues.

Fixing

Red

Light

Issues

If any lights on the DT4G are red or

blinking red try 1

the following:

a) Make sure all connections are tight.

b) Reduce the gain

the DT4G

by rotating the gain control knob

corresponding with the red light. This

is done by turning the knob counter-

clockwise

small increments, waiting

5 seconds between each adjustment

for the DT4G to reset. Continue this

adjustment until the light turns green.

Wait 5 seconds

between each

adjustment

10 Need help?

www.WilsonEiectronics.com

Tech

Support 866-294-1660

Mon.- F

ri.

Hours: 7 am to 6

MST

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