Wilson Electronics 277280 User manual

Contents:

Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Quick Install Overview.......................................2

Installation Diagram.........................................3

Before Getting Started.......................................4

Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Finding the Strongest Signal ..................................7

InstallingtheInsideAntenna..................................8

Installing a Wilson Electronics Signal Booster. . . . . . . . . . . . . . . . . . . . . 9

Powering up a Wilson Electronics Signal Booster.................10

Adjusting Channel & Gain ...................................11

Understanding the Signal Booster Lights & LCD Screen ...........13

Warnings and Recommendations .............................16

Guarantee & Warranty......................................18

Specifications .................................... BackCover

Note: This manual contains important safety and operating information. Please read and follow the

instructions in this manual. Failure to do so could be hazardous and result in damage to your Signal

Booster.

Dual-Band

Channelized

800 / 1900 MHz

In-Building Wireless

Smart Technology ™

Signal Booster

Appearance of device and accessories may vary.

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Installation Instructions for the Following Wilson

Electronic Signal Booster:

Dual-Band Channelized 800 / 1900 MHz

In-Building Wireless Smart Technology ™ Signal Booster

Model #277280 FCC: PWO277280 IC: 4726A-277280

The term “IC” before the radio certification number only signifies that Industry Canada

technical specifications were met.

How it Works

Wilson Electronics Signal Boosters are bi-directional devices that deliver

service levels consistent with what would be expected in areas of high cell

network coverage. They amplify a weak or shadowed signal in mobile,

M2M, marine and in-building applications. When using a Wilson Electronics

Signal Booster in conjunction with Wilson Electronics antennas, the

Outside Antenna will collect the cell tower signal and send it through

the cable to the Signal Booster. The signal is then amplified and re-

transmitted through the Inside Antenna into the room. Cell phones and

cellular data cards in that area then communicate with the improved

signal. When a cell phone or cellular device transmits, the signal is

received by the Inside Antenna, amplified by the Signal Booster and

transmitted back to the cell tower through the Outside Antenna.

Inside this Package

Signal

Booster

AC/DC

Power Supply

(#859995)

To purchase, call Wilson Electronics Sales Department at: 800-204-4104

We recommend using directional antennas with this Signal Booster.

Outdoor Antenna Options

Indoor Antenna Options & Accessories

1. Wide Band Directional Antenna 700 MHz -

2700 MHz (304411)

2. Pole Mount Wide Band Panel Antenna

(304453)

A. Wide-Band Panel Antenna 700-2700 MHz

(multiple mounting options available)

B. 50 Ohm Lightning Surge Protector N Connector

(859902)

Splitter options on page 9

1 2 B

Note: Kits may contain different accessories

Appearance of device and accessories may vary.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Select a location to install the Signal Booster that is away from1.

excessive heat, direct sunlight, moisture and has proper ventilation. Do

not place the Signal Booster in an air-tight enclosure.

Select a location on the roof of the building to install the Outside Antenna.2.

Use a cell phone in test mode to find the strongest signal from the cell tower.

Refer to page 5. Visit

www.WilsonElectronics.com

to find the test mode

function for your particular cell phone.

Run the Outside Antenna cable to the Signal Booster and attach it to3.

the connector labeled “Outside Antenna” on the Signal Booster. Run the

Inside Antenna cable to the Signal Booster and attach it to the connector

labeled “Inside Antenna” on the Signal Booster. Refer to page 8 for more

information on running cable. Lightning Surge Protection is recommended

for all in-building installations refer to page 6.

Select a location for the Inside Antenna, preferably in the center of4.

where the signal needs to be amplified. A minimum separation distance

of 20 vertical feet (within the null zone) or 50 horizontal feet is

necessary for proper operation. If the inside coverage is not sufficient

you may need as much as 75 feet of horizontal separation (refer to

installation diagram on pages 3 & 4).

Before powering up the Signal Booster, verify that both the Outside5.

Antenna and the Inside Antenna are connected and check that all

connections are tight. Refer to page 9. Note: Be careful when plugging

the connectors in so as not to bend the center pins on the connectors.

Press yellow “CH Select” button to desired setting. Your channel will6.

show on the LCD screen. Refer to pages 10 & 11.

The Signal Booster has been packaged with the gain control knobs7.

adjusted to the highest gain position. If lights are not green, please refer

to pages 13 & 14.

Quick Install Overview

See Installation Diagram on page 3 & 4. Contact Wilson Electronics

Technical Support Team with any questions at 866-294-1660.

Warning: Connecting the Signal Booster directly to a cell phone with

use of an adapter will damage the cell phone and/or the

Signal Booster.

IMPORTANT NOTICE

It is very important to power your Signal Booster using a•

surge protected AC Power Strip with at least a 1000 Joule

rating.

Failure to do this will void your warranty in the• event of a

power surge or lightning strike.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Installation Diagram

Typical Installation

Signal

Booster

Lightning

Surge Protector

Splitter

(if using multiple

inside antennas)

Outside

Antenna

Inside Antenna

(Optional

second

antenna for

additional

coverage).

(Optional

third antenna

for additional

coverage).

Inside Antenna

Surge Protector

Power Strip

Power

Supply

Inside Antenna

Preferred Method: Place the Inside

Antenna in the ceiling facing down for

the best coverage.

Note: A Lightning Surge Protector is

recommended for all building installations

(sold separately). Make sure the protector

is installed in line between the Outside

Antenna and the Signal Booster.

Null Zone: The area under the

Outside Antenna, where the

Outside Antenna radiates the

least.

Note: The Inside Antenna may be

mounted on the wall directly under the

Outside Antenna, in the null zone, if

20 feet of vertical separation can be

maintained.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Before Getting Started

This guide will help you properly install your Wilson Electronics Signal

Booster. It is important to read through all of the installation steps

for your particular application prior to installing any equipment.

Read through the instructions, visualize where all the equipment will

need to be installed and do a soft installation before mounting any

equipment.

Contact Wilson Electronics Technical Support with any questions

at: 866-294-1660.

Typical Installation

Signal

Booster

Lightning

Surge Protector

Splitter

(if using multiple

inside antennas)

Outside

Antenna

Inside Antenna

(Optional

second

antenna for

additional

coverage).

(Optional

third antenna

for additional

coverage).

Inside Antenna

Surge Protector

Power Strip

Power

Supply

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Reasons for Weak Cellular Signals

Anyone who uses a cell phone or cellular data card knows the frustration

of not being able to connect to or maintain a strong cellular signal. When

this occurs, it is generally due to one of two reasons:

Location of the Nearest Cell Tower – Cell towers are situated to1.

provide broad coverage; however, there are many areas in which

signal strength may be reduced by topographic features or by local

government restrictions on the height or placement of the towers

themselves. Rural areas generally have fewer cell towers than urban

regions.

Natural and Man-Made Obstructions – Signal strength can also2.

be negatively affected by trees, hills, buildings, weather, and other

obstructions. You may be relatively close to a cell tower but still unable

to make a call. This often occurs in homes, offices and other buildings

in which stucco, concrete or metal walls may block the signal.

The Signal Booster works with two antennas. The Inside Antenna

communicates with your cell phone and the OutsideAntenna communicates

with the cell tower. The Outside Antenna receives the cell tower signal and

sends it through the cable to the Signal Booster, where it is amplified and

transmitted through the Inside Antenna into the room. When the Inside

Antenna picks up a signal from your cellular device, the Signal Booster

amplifies that signal and transmits it through the cable, then through the

Outside Antenna and back to the cell tower.

Note: The Signal Booster will only operate if there is an adequate signal

to amplify.

Cell Tower

Drip hole on bottom

Outside Antenna Installation

The antenna should be mounted as shown in the illustration above.

The mounting bracket, included with antenna, is adjustable and will

accommodate pipe diameters from 1.25” to 2” (pipe sold separately

#901117). Mount the antenna so that there is at least 3 feet of clearance

in all directions around it. Position the antenna so that it has an

unobstructed line of sight to the cell tower’s strongest signal. Make sure

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Selecting a Direction for the Outside Antenna

Before selecting a location on the roof of the building to install the

Outside Antenna, see page 7 for additional instructions. Use a cell phone

in test mode to find the strongest signal from the cell tower (refer to page

5 for more information). To get the strongest signal possible, it is very

important to set up your Outside Antenna properly. The Inside and the

Outside Antenna must be mounted in such a way that they are able to

pick up the best possible cell signal on the outside of the building and

provide the best possible signal on the inside of the building. Mount the

Outside Antenna as high as possible facing the cell tower in an area with

the best possible signal coverage.

Note:

Never point the front of a directional antenna toward the Inside

Antenna. See Figures 1 & 2 on page 10.

the antenna is not pointing across your own roof or at the Inside Antenna

as this will cause the oscillation protection circuitry to shut down the

Signal Booster.

Warning:

Lightning protection is recommended for all installations

(#859902-50 Ohm shown below). Take extreme care to ensure

that neither you nor the antenna comes near any electric power lines.

Installing Lightning Protection (sold separately)

Install the Lightning Surge

Protector (LSP) close to the Signal

Booster. Attach the cable from

the Outside Antenna to the surge

protector, using a short length of

low loss cable; attach one end

to the LSP and the other to the

Outside Antenna connector on the

Signal Booster. Ensure the LSP is

properly grounded (ground wire not

included). LSP sold separately, go

to www.WilsonElectronics.com or

call 800-204-4104 to order.

(not included)

Lightning

Surge Protector

(sold separately)

Signal Booster

Surge Protector Power Strip

Ground Wire

(not included)

To Outside

Antenna

To Signal

Booster

To Inside

Antenna

7Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Finding the Strongest Signal

When installing your Signal Booster’s Outside Antenna, aiming it towards

the best signal source from you service provider is important. The

best way of getting the strongest signal is to have one person on the

roof to rotate the Outside Antenna, which is connected to the Signal

Booster. Turnt the Outside Antenna about 45 degrees at a time, while the

second person is watching the signal strength on the phone inside the

building. This allows you to read the signal strength from the cell tower.

It is preferable to have the phone in the test mode so the actual signal

strength can be read, as bars are not the most accurate. Go to

www.WilsonElectronics.com for help in finding the test mode for your

phone. Always make sure the person inside the building gives the signal

time to arrive and register on the phone (between 10-30 seconds for

phone to reset to the signal reading).

-50dB -60dB -70dB -80dB -90dB -100dB -110dB

EXCELLENT GOOD POOR NO

SIGNAL

Signal Strength Graph

Cell Tower

Cell Signal

Outside

Wide Band

Antenna

Signal readings usually appear as a negative number (for example, -86).

The closer you get to zero the stronger the signal. (See graph below).

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Mounting Tips for Running Outside

Antenna Cable

If you are mounting the Outside Antenna on the roof of your building, we

have found that it is easiest to run your cable underneath the down side

of your roof’s flashing. If you have satellite TV service installed you may

be able to follow the same route as the satellite TV cables that are already

running from outside of your building to the inside.

After routing the cable, we recommend sealing any areas where the cable

passes into the building with cable bushings, silicone or a silicone-type

sealant to keep your installation from leaking. If you are mounting the

Outside Antenna to the outside wall of your home or building, the simplest

way is to run the cable on the outside of the wall and attach it to the

exterior of your home or office. Then drill a hole through the wall where you

want the cable to appear on the inside of the building. Before drilling, make

sure that there are no electrical outlets, sewer or water pipes, or electrical

wiring in the wall that you are about to drill through as this could potentially

harm you or damage the building.

After drilling the required hole, run the cable through and seal it with

cable bushings or a silicone-type sealant to enclose the hole that you

have created. In some instances, it may be possible to run the cable up

into the fascia of the attic overhang. In this circumstance, the cable will

be accessible in the attic for further routing.

Installing the Inside Antenna

(Instructions are for optional Panel Antenna)

Select a location for the Inside Antenna, preferably in the center of where

the signal needs to be amplified. A minimum separation distance of 20

vertical feet (within the null zone) or 50 horizontal feet is necessary

for proper operation. If the inside coverage is not sufficient you may

need as much as 75 feet of horizontal separation. Refer to installation

diagram on pages 3 & 4.

Ceiling

Rafters

Ceiling

Drywall

Inside

Antenna

9Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Warning: An Inside Antenna must have a separation distance from

all persons that is at least 8 inches for the Panel Antenna.

In some cases, multiple Inside Antennas may be required, for instance if

you have multiple rooms with poor signal. A signal may be split by using

a splitter (sold separately). If using more than one Inside Antenna, a

separation up to 75 horizontal feet may be necessary between Inside

Antennas. Refer to the configuration on pages 3 & 4.

Installing a Wilson Electronics Signal Booster

Select a location to install the Signal Booster that is away from excessive

heat, direct sunlight, moisture and that has proper ventilation. Do not

place the Signal Booster in an air-tight enclosure. Recommended

installation locations for in-building Signal Boosters are near a power

outlet and in a closet or on a shelf.

Note: It is important to have adequate air ventilation. Maintain at least

6 inches of clearance from surrounding objects. Be careful when

plugging the connector in so as not to damage the center pins on

the connectors.

Run the Outside Antenna cable to the Signal Booster and attach it to

the connector labeled “Outside Antenna” on the Signal Booster. Run the

Inside Antenna cable to the Signal Booster and attach it to the connector

labeled “Inside Antenna” on the Signal Booster.

Note:

For distances of 20 feet or more, use Wilson low loss cable.

Note:

It is very important to power your Signal Booster using a surge

protected AC Power Strip with at least a 1000 Joule rating. Failure to

do this will void your warranty in the event of a power surge or lightning

strike.

Optional Wide Band

Inside Antenna

(sold separately)

Multiple mounting

options available

Splitter Options:

3-way

(859980)

4-way

(859981)

2-way

(859957)

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