Sierra Wireless 306 User manual
Sierra Wireless USB 306 MODEM
www.sierrawireless.com
QUICK START GUIDE
GUIDE DE DÉMARRAGE RAPIDE
1
Welcome to the Sierra Wireless
USB 306 modem
Your package contains:
• Sierra Wireless USB 306 modem with TRU-Install™
• This Quick Start Guide
• USB extension cable
• Laptop clip
• Neck strap
You can also purchase the following accessories for your modem:
• External antenna — improves performance in areas with low signal
strength (available at www.sierrawireless.com/eStore)
• microSD™card — for external data storage
(available at consumer electronics stores)
You can use your USB 306 modem with these operating systems:
• Windows®7
• Windows Vista®
• Windows®XP
(Windows 64-bit editions are also
supported)
• Mac OS®X 10.4.11 or later
External antenna
connector
microSD slot
USB connector
Cap
LEDs
Power
Data
SIM card slot
English
2
Insert the USB 306 modem into the
USB slot.
Windows
The software installation process
starts automatically. Follow the
on-screen prompts to install the
Watcher software.
Mac OS X
When the 3G Watcher window appears, double-click the installer
package.
2
1
This modem is TRU-Install enabled and does not require a CD for installation.
Remove the cap from the end of
the modem and insert the SIM
card as shown in the illustration.
Installation
3
Once the software is installed, the modem searches for a network.
When the modem finds a network, the Connect button in Watcher
becomes available.
Click Connect to connect to your network.
3
Attach the neck strap
To keep everything together, it’s a good idea to thread the neck strap through
the cap and the modem, as shown in the illustrations.
3
12
4
If you are prompted to configure a profile, click Yes. The Profiles
window opens. From the list of default profiles, select your service
provider. If your service provider is not on the list, contact them.
Click OK. The modem is ready to use.
4
The first time you run 3G Watcher:
Mac OS X 10.4.11
1. After clicking Connect, open System Preferences and select
Network.
2. When the “New Port Detected” message appears, click OK.
3. Click Apply Now. Your modem connects to the network.
Mac OS X 10.5
1. After clicking Connect, the message “A new network interface has
been detected” appears. Click the Network Preferences... button.
2. In the Network window, click Apply. Your modem connects to the
network.
4
The two LEDs show the current status of the modem.
LED Operation
LED State Indicates
Power Off One of the following states:
• The modem is not inserted in the computer.
• The computer is off or in “suspend and
resume” mode.
• The modem radio has been turned off using
Watcher or another connection client.
Solid blue The power is on, the modem is working normally.
Blinking blue The firmware is being updated. Do not remove
the modem from the computer.
Blinking amber The modem is searching for service (initializing).
Solid amber Modem error — either the modem is having a
problem initializing (searching for service) or is
offline because of a failure.
Contact your service provider.
Data Off The modem is unable to detect 2G or 3G service.
Blinking amber The modem has detected a 2G network (EDGE,
GPRS, GSM) and is ready to connect.
Solid amber The modem is connected to a 2G network and is
able to send and receive data.
Blinking blue The modem has detected a 3G network (UMTS,
HSPA) and is ready to connect.
Solid blue The modem is connected to a 3G network and
can send and receive data.
5
Frequently asked questions
What do I do if the software installation does not
start automatically?
If TRU-Install does not start automatically, you can start the installation process
manually.
Windows
1. Double-click My Computer (Windows XP) or Computer (Windows 7 or
Vista) on your desktop.
2. Click the TRU-Install drive.
3. Under the TRU-Install drive, open the Win folder and double-click the
Setup.exe file. Follow the on-screen prompts to install the software.
Mac OS X
If you do not see the 3G Watcher window:
1. Open Finder.
2. Under Devices, double-click 3G Watcher.
3. Double-click the installer package.
Does the latest version of Watcher work with my
other Sierra Wireless modems?
Yes, Watcher is backwards compatible with all Sierra Wireless USB and
ExpressCard modems. It is not compatible with non-Sierra Wireless products.
You can set Watcher to automatically check for updates. For more information,
see the Watcher Help (select Help > Help topics).
When do I use the extension cable?
If the orientation of your computer’s USB slot
or the thickness of your computer are such that
pressure is applied to the end or side of the
modem, you may damage the modem or your
computer. In such cases, do not insert the modem
directly into your computer’s USB slot. Use the
USB extension cable and laptop clip instead.
6
What are some ways I can optimize my data usage?
• Close any unnecessary application running in the background.
• Set the web browser’s home page to a web site with minimal graphics (e.g.
Google™).
• Configure automatic software updates to notify you before installation
begins.
• Configure Outlook®, Entourage®, or Mail to retrieve emails less frequently
or to retrieve them manually.
• Configure Outlook, Entourage, or Mail to download email headers only (i.e.
not the full email).
What tools are available to help me monitor my data
usage?
You can keep track of your data usage in Watcher. For details, see the User
Guide (available in Windows—Start > All Programs > Sierra Wireless and
in Mac—Finder > Applications > Sierra Wireless).
Troubleshooting
Unable to connect?
1. Check the physical connection of the modem. (Remove and reinsert it.)
2. Try another USB port. Do not use a hub or any external equipment.
If you are still unable to connect, look for additional troubleshooting tips online
at www. telusmobility.com under support.
Once connected, what do I do if I have trouble with
my email account or Internet browser?
1. Check the browser settings:
a. Select File. Ensure there is no check mark next to “Work Offline”.
b. Select Tools > Internet Options.
• General tab. Delete Cookies and Temp files, and clear History.
• Privacy tab. Disable the Pop-up Blocker.
• Connections tab > LAN settings. Ensure that all check boxes are
clear (no check marks).
• Advanced tab. Restore Default settings.
2. Consult the help systems on your email or Internet browser to find
troubleshooting help specific to what you are doing.
7
L’emballage contient les éléments suivants :
• Le modem USB 306 avec TRU-Install™
• Le présent guide de démarrage rapide
• Un câble d’extension USB
• Une attache pour ordinateur portable
• Une lanière
Vous pouvez également vous procurer les accessoires suivants pour votre
modem :
• Antenne externe : améliore les performances dans les zones où la
force du signal est faible (disponible à l’adresse www.sierrawireless.
com/eStore)
• Carte microSD™: carte de stockage de données externe (disponible
dans les magasins d’électronique grand public)
Présentation du modem
sans fil USB 306
Vous pouvez utiliser votre modem USB 306 avec n’importe lequel de ces systèmes
d’exploitation :
• Windows®7
• Windows Vista®
• Windows®XP
(Les versions 64 bits de Windows sont
également prises en charge)
• Mac OS®X 10.4.11 ou une version
ultérieure
Capuchon
Connecteur
d’antenne externe
Carte microSD
Carte SIM
Connecteur USB
Voyants
Alimentation
Donnée
Français
8
2
3
1
Insérez le modem USB 306 dans le port USB.
Windows
L’installation du logiciel commence
automatiquement. Suivez les
instructions qui s’affichent à l’écran
pour installer le logiciel Watcher.
Mac OS X
Lorsque la fenêtre 3G Watcher
apparaît, double-cliquez sur le programme d’installation.
Ce modem est compatible avec TRU-Install et ne nécessite pas de CD
d’installation.
Retirez le capuchon de l’extrémité
du modem et insérez la carte SIM,
comme illustré ci-contre.
Une fois le logiciel installé, le modem recherche un réseau. Une fois
que le modem a trouvé un réseau, le bouton Se connecter devient
disponible dans Watcher.
Cliquez sur Se connecter pour vous connecter au réseau.
Installation
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