Sierra Wireless AirPath 300 User manual

Sierra Wireless

AirPath™300 for

Visor™Handheld

User Guide

2130060 Rev 1.1

May 2001

AirPath™300 for Visor™Handheld

User Guide

2130060 Rev 1.1

AirPath 300 for Visor User Guide Preface

2130060 Rev 1.1 Page i

Important Notice

Because of the nature of wireless communications, transmission and

reception of data can never be guaranteed. Data may be delayed, corrupted

(i.e., have errors) or be totally lost. Although significant delays or losses of

data are rare when wireless devices such as the Sierra Wireless modem are

used in a normal manner with a well-constructed network, the Sierra

Wireless modem should not be used in situations where failure to transmit

or receive data could result in damage of any kind to the user or any other

party, including but not limited to personal injury, death, or loss of property.

Sierra Wireless, Inc., accepts no responsibility for damages of any kind

resulting from delays or errors in data transmitted or received using the

Sierra Wireless modem, or for failure of the Sierra Wireless modem to

transmit or receive such data.

Safety and Hazards

WARNING

The FCC has developed guidelines to reduce any possible

hazard due to exposure of the human body to electromagnetic

radiation (i.e. to radio waves). In accordance with these

guidelines, the antenna should be positioned at a distance

greater than 9 cm (3.6") from users and bystanders

(3 cm (1.2") from hands, wrists, feet, and ankles) when the

modem is transmitting.

Do not operate the Sierra Wireless modem in areas where blasting is in

progress, where explosive atmospheres may be present, near medical

equipment, near life support equipment, or any equipment which may be

susceptible to any form of radio interference. In such areas, the Sierra

Wireless modem MUST BE TURNED OFF. The Sierra Wireless modem

can transmit signals that could interfere with this equipment.

Do not operate the Sierra Wireless modem in any aircraft, whether the

aircraft is on the ground or in flight. In aircraft, the Sierra Wireless modem

MUST BE TURNED OFF. When operating, the Sierra Wireless modem

can transmit signals that could interfere with various onboard systems.

The driver or operator of any vehicle should not operate the Sierra Wireless

modem while in control of a vehicle. Doing so will detract from the driver

or operator’s control and operation of that vehicle. In some states and

provinces, operating such communications devices while in control of a

vehicle is an offense.

Preface AirPath 300 for Visor User Guide

Page ii 2130060 Rev 1.1

Patents

Portions of this product are covered by some or all of the following US

patents: 5515013, 5617106, 5629960, 5682602, 5748449, 5845216,

5847553, 5878234, 5890057, 5929815, 6169884, 6191741, 6199168,

D367062 , D372248, D372701, D416857, and other patents pending.

No part of this publication may be reproduced, stored in a retrieval system,

or transmitted in any form or by any means, without the prior permission of

the publisher.

The information in this manual is subject to change without notice and does

not represent a commitment on the part of Sierra Wireless, Inc. Sierra

Wireless, Inc. shall not be liable for incidental or consequential damages

resulting from the furnishing, performance, or use of this manual.

Trademarks

AirPath™ is a trademark of Sierra Wireless, Inc.

Handspring™, Visor™, Springboard™, the Handspring and Springboard

logos are trademarks or registered trademarks of Handspring, Inc.

HotSyncis a registered trademark of Palm Computing.

All other brand or product names, logos, trademarks, etc. mentioned in this

manual are owned by their respective companies.

Regulatory Information

The equipment certifications appropriate to your device are marked on the

device and the accompanying product specific information. Where

appropriate, the use of the equipment is subject to the following conditions:

CAUTION

Unauthorized modifications or changes not expressly

approved by Sierra Wireless, Inc. could void compliance with

regulatory rules, and thereby your authority to use this

equipment.

AirPath 300 for Visor User Guide Preface

2130060 Rev 1.1 Page iii

WARNING (EMI) - United States FCC Information

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in an appropriate

installation. This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communication. However, there is no

guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful

interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more

of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and

receiver

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV

technician for help

WARNING – FCC RF Exposure Guidelines

The FCC has developed guidelines to reduce any possible

hazard due to exposure of the human body to electromagnetic

radiation (i.e. to radio waves). In accordance with these

guidelines, the antenna should be positioned at a distance

greater than 9 cm (3.6") from users and bystanders

(3 cm (1.2") from hands, wrists, feet, and ankles) when the

modem is transmitting.

FCC approval number: N7NACRD2.

Preface AirPath 300 for Visor User Guide

Page iv 2130060 Rev 1.1

WARNING (EMI) – Canada

This digital apparatus does not exceed the Class B limits for

radio noise emissions from digital apparatus as set out in the

interference causing equipment standard entitled 'Digital

Apparatus', ICES-003 of the Department of Communications.

Cet appareil numérique respecte les limites de bruits

radioélectriques applicables aux appareils numériques de

Classe B prescrites dans la norme sur le matériel brouilleur:

'Appareils Numériques', NMB-003 édictée par le ministre des

Communications.

CSA approval number: 205977.

RSA Licensee

If you have purchased this product under a United States

Government contract, it shall be subject to restrictions as

set forth in subparagraph (c)(1)(ii) of Defense Federal

Acquisitions Regulations (DFARs) Section 252.227-7013

for Department of Defense contracts, and as set forth in

Federal Acquisitions Regulations (FARs) Section 52.227-

19 for civilian agency contracts or any successor regulations. If further

government regulations apply, it is your responsibility to ensure compliance

with such regulations.

AirPath 300 for Visor User Guide Contents

2130060 Rev 1.1 Page v

Contents

1. About this Guide .....................................................................1

1.1. AirPath 300 Checklist ......................................................1

1.2. References........................................................................1

1.3. Currency ..........................................................................2

1.4. Definitions .......................................................................2

1.5. Conventions Used in this Reference ................................4

2. System Overview ....................................................................5

2.1. Required Hardware and Software ....................................5

3. Getting Started ........................................................................7

3.1. Charging the Battery........................................................7

3.1.1. Charging Through the Handheld ............................7

3.2. Attaching the Antenna .....................................................8

3.2.1. Recommended Antenna Position............................8

3.3. Inserting the AirPath 300 .................................................9

3.3.1. Turning the Unit On and Off ..................................9

3.4. Configuring the AirPath 300..........................................10

3.5. Connecting to the Wireless IP Network.........................11

4. Using the Modem..................................................................13

4.1. Reading the LED Indicators...........................................13

4.2. Displaying the AirPath Watcher Screen ........................14

4.3. Checking the Battery Status...........................................15

Contents AirPath 300 for Visor User Guide

Page vi 2130060 Rev 1.1

4.4. Checking the Signal Strength.........................................15

4.5. Checking the Status of the Connection ..........................16

4.6. Removing the AirPath Module ......................................18

4.7. Synchronizing your Handheld Device ...........................19

4.8. Running the AirPath Configuration Program.................19

4.9. Upgrading the AirPath 300 Firmware and Software......20

5. Care & Maintenance .............................................................21

6. Troubleshooting ....................................................................23

7. Specifications ........................................................................25

7.1. Dimensions ....................................................................25

7.2. Cellular Specifications ...................................................25

7.3. Power Consumption.......................................................26

7.4. Power Supply .................................................................26

7.5. Environmental Specifications ........................................27

7.6. Antenna ..........................................................................27

7.7. Supported Protocols .......................................................27

7.8. Developer Information...................................................27

8. Warranty................................................................................29

8.1. From a Reseller or Service Provider ..............................29

8.2. From Sierra Wireless, Inc. .............................................29

8.2.1. Warranty Registration...........................................29

8.2.2. Obtaining Service..................................................30

AirPath 300 for Visor User Guide Contents

2130060 Rev 1.1 Page vii

9. Technical Support .................................................................31

10.Index.....................................................................................33

List of Tables

Table 1-1: Package Checklist...........................................1

Table 1-2: Definitions ......................................................2

Table 4-1: LED Status....................................................13

Table 4-2: Signal Strength .............................................15

Table 4-3: Interpreting the “Status” Message ................16

Table 6-1: Troubleshooting............................................23

Table 7-1: Dimensions ...................................................25

Table 7-2: Cellular Specifications..................................25

Table 7-3: Power Consumption......................................26

Table 7-4: Lithium Ion Battery ......................................26

Table 7-5: Environmental Specifications .......................27

2130060 Rev 1.1 Page 1

1. About this Guide

This guide describes how to configure and use the Sierra

Wireless AirPath™300 wireless modem for Handspring™

Visor™handhelds.

1.1. AirPath 300 Checklist

Each AirPath 300 package should include the following parts:

Table 1-1: Package Checklist

Sierra Wireless

Part No.

Description

1200218 AirPath 300 CDPD wireless modem

6000103 Antenna

1200229 External DC adapter

1200227 AirPath 300 CD (may not be included)

2130060 Sierra Wireless AirPath 300 for Visor

User Guide (this document)

1.2. References

For up-to-date product descriptions, documentation,

application notes, firmware upgrades, troubleshooting tips,

and press releases, see our web site: www.sierrawireless.com.

For background information on the nature of wireless

communications consult your cellular service provider and/or

their Internet site. All major service providers provide web-

based information on CDPD.

The Sierra Wireless web site at www.sierrawireless.com

includes a document library in the Support and Downloads

section. This library includes useful documents such as:

• CDPD Primer, 2130006

• Glossary of Terms and Acronyms, 2110032

• Problem Report Sheet, 2110125

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