SATO D508 User manual

Service Manual

For printer model:

MB400i / MB410i

www.satoamerica.com

PN: 9001193

Operator Manual

For printer model:

D508 / D512

www.satoamerica.com

PN: 9001177B

SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: (704) 644.1650

Technical Support: (704) 644.1660

Technical Support Fax: (704) 644.1661

E-Mail: satosale[email protected]

techsupport@satoamerica.com

www.satoamerica.com

WARNING

THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15 OF FCC

RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY

CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION.

TABLE OF CONTENTS

OVERVIEW

1.1 Introduction .......................................................................................................... 1-2

INSTALLATION

Safety Precautions..................................................................................................... 2-2

2.1 Unpacking............................................................................................................. 2-4

2.1.1 Printer Part Names........................................................................................... 2-5

2.1.1 SETTING UP THE PRINTER ............................................................................. 2-6

2.2 Loading Media..................................................................................................... 2-7

2.3 Label Sensing....................................................................................................... 2-9

CONFIGURATION AND OPERATION

3.1 Operating PANEL ................................................................................................. 3-1

3.2 THE REAR PANEL ............................................................................................... 3-2

3.3 THE CONFIGURATION PANEL ........................................................................... 3-3

Switch 4: Unused ....................................................................................................... 3-4

Switch 5: Head Check................................................................................................ 3-5

Switch 6: VR1 Potentiometer Adjustment mode..................................................... 3-5

3.4 Error Codes .......................................................................................................... 3-7

3.5 Offsets................................................................................................................... 3-8

3.6 Potentiometer Adjustments ................................................................................ 3-9

3.6 Potentiometer Adjustments (Cont’d) ................................................................. 3-10

3.7 DATA Dump Diagnostic Label ............................................................................ 3-11

3.8 Printing Test Labels............................................................................................. 3-12

3.9 Printing Factory/Service Test Prints .................................................................. 3-13

CLEANING AND MAINTENANCE

4.1 Introduction .......................................................................................................... 4-1

4.2 Adjusting the Print Quality.................................................................................. 4-1

4.3 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS.................................. 4-2

4.4 Releasing/Replacing the Print Head ................................................................. 4-4

4.4 Cleaning the Sensor ........................................................................................... 4-5

INTERFACE SPECIFICATIONS

5.1 Interface types...................................................................................................... 5-1

5.2 The Receive Buffer .............................................................................................. 5-2

5.3 IEEE1284 Parallel Interface ................................................................................. 5-4

5.4 RS-232C Interface ................................................................................................ 5-5

5.4.1 RS-232C Interface Signals ............................................................................... 5-6

5.5 Universal Serial Bus Interface ............................................................................ 5-7

5.6 Local Area Network Interface..............................................................................5-7

5.7 WIRELESS LAN INTERFACE (802.11 b/g)..........................................................5-8

TROUBLESHOOTING

6.1 Initial Checklist .....................................................................................................6-1

6.2 Checking the IEEE1284 Parallel Interface..........................................................6-1

6.3 Error Signals.........................................................................................................6-5

6.3 Checking the 802.11G Wireless Interface ..........................................................6-6

SATO CONTACTS

SATO Group of companies .......................................................................................7-2

Section 1: Introduction

SATO D508/D512 Operator Manual Page 1-1

OVERVIEW

Thank you for your investment in this SATO printer product.

This Operator’s Manual contains basic information about the installation, setup,

configuration, operation and maintenance of the printer.

A total of seven topics are covered herein, and they are organized as follows:

Section 1: Introduction

Section 2: Installation

Section 3: Configuration and Operation

Section 4: Cleaning and Maintenance

Section 5: Interface Specifications

Section 6: Troubleshooting

It is recommended that you become familiar with each section before installing and maintaining

the printer. Refer to the Table Of Contents at the front of this manual to search for the relevant

information needed. All page numbers in this manual consist of a section number followed by the

page number within the stated section.

Note:

All information herein was correct and current at the time of publication. The contents of this doc-

ument are subject to revision and change without prior notification to users. To obtain the most

current version of this document, refer to the SATO America website at www.satoamerica.com.

Section 1: Introduction

Page 1-2 SATO D508/D512 Operator Manual

1.1 INTRODUCTION

The SATO D508/D512 Printer Operator Manual provides information for installing and

maintaining D508/D512 Direct Thermal printers. It is recommended that you become familiar with

each section in this manual before installing and maintaining the printer.

The major difference in the D508 and the D512 printers is the resolution of the print head. The

D508 with its 203 dpi head provides an economical labeling solution for most applications. The

D512's higher 305 dpi resolution provides greater detail for graphics and small point size text.

The D5 Series printers use a subset of the standard SATO Command Language. The D508 and

D512 share the same command set, the only differences are the allowable values representing

the print positions on the label. These values are specified in "dots" and will vary depending upon

the resolution of the printer and the amount of memory available for imaging the label. The allow-

able range for each printer is specified in a table for those command codes. In addition, users

can choose an interface—such as parallel (IEEE1284), serial (RS-232C), Ethernet (10/100-

BaseT), USB 1.1and Wireless LAN IEEE 802.11b.

The following general information is presented in this section:

• General Printer Specifications

Section 1: Introduction

SATO D508/D512 Operator Manual Page 1-3

1.1 GENERAL PRINTER SPECIFICATIONS

Attribute

Print Method Direct Thermal

CPU 32-bit RISC processor

Printer Command Language SATO (SBPL) and PCL5e Subset

Font / Symbologies

Font

Linear Barcode

2-D Barcode

Font

Linear Barcode

2-D Barcode

SATO Printer Command Language (for 203 dpi and 305 dpi):

U, S, M, WB, XS, XU, XM, XB, XL, OUTLINE, OCR-A, OCR-B,

WL, CG Times, CG Triumvirate

UPC-A, UPC-E, EAN-8, EAN13, Code 39, Code 93, Code 128,

Codabar, MSI, Bookland, Industrial 2/5, Interleaved 2/5, Matrix 2/5,

Postnet, UCC/EAN 128, RSS Composite Code

PDF417, Micro PDF417, Truncated PDF417, Maxicode, Data matrix,

QR Code

PCL5e Subset (Optional for 305 dpi only):

CG Triumvirate Bold Condensed Bold, Univers Medium, Univers Bold,

Courier Regular, OCR-A, OCR-B, Roman Pillar Regular, Roman Pillar

Bold, Roman Pillar Italic, Roman Pillar Bold Italic (supports Universal

Font Scaling Technology Ver. 4.1)

UPC-A, UPC-E, EAN-8, EAN13, Code39, Cjode 93, Code 128, MSI,

Bookland, Indusstrial 2/5, Interleaved 2/5, Matrix 2/5, Postnet, UCC/

EAN 128

PDF417, Maxicode

Font Memory 4 MB

Print Head Resolution 8 dots per mm for 203 dpi | 12 dots per mm for 305 dpi

Print Speed For D508: 6 ips (150 mm/second)

For D512: 4 ips (100 mm/second)

Max. Print Area 4.1” (104 mm) W by 15.7” (400 mm) L

Section 1: Introduction

Page 1-4 SATO D508/D512 Operator Manual

1.1 GENERAL SPECIFICATIONS (CONT’D)

Attribute

MEDIA

Media Type Roll and fanfold

Label Thickness

(Label + backing paper)

0.0026” (0.6 mm*) - 0.007” (* 0.19 mm)

*Check with your dealer regarding conditions

for using thin 0.002” (06 mm) labels

Label Form Roll Label: Maximum outer diameter of 4.33” (110 mm) face out

Core Inner Diameter of 1.5” (40 mm)

Outer Diameter: 4.33” (110 mm)

Fan-fold label: Max. foldable height: 3.94” (100 mm) loaded externally)

Wind Orientation: Face-out

Label Size (adhesive labels) Width for all types:

1.1” (28 mm) - 4.65” (118 mm)

For continuous feed:

Length: 0.71” (18 mm) - 15.75” (400 mm)

For Cutter usage (optional):

Length: 1.1” (23 mm) - 15.75” (400 mm)

For Tear Off mode:

Length: 0.71” (18 mm) - 15.75” ( 400 mm)

SENSING

See-Through For die-cut label with gap: Fixed, 0.25" (6.3 mm) from left label edge

Continuous Form Sensor not used

Eye Mark Reflective sensor (for use with Pre-printed eye marks)

*All specifications subject to change without notice.

Section 1: Introduction

SATO D508/D512 Operator Manual Page 1-5

1.1 GENERAL SPECIFICATIONS (CONT’D)

Attributes

CONTROLS AND SIGNALS

On-Line LED Green

Power LED Green

Error LED Red

LED Display Panel 7-Segment Single Character

On/Off-Line Button Front Panel

Label Feed Button Front Panel

Power On/Off Button Front Panel

Self Diagnostics Head check

Paper end

Cover open

Te s t p r i n t

POTENTIOMETER ADJUSTMENTS

Adjustment Potentiometers VR1: Offset level (DIPSW6 = OFF)

VR1: Print darkness (DIPSW6 = ON)

VR2: Eye Mark

VR3: Gap sensor (to adjust the threshold)

VR4: Label pitch offset

DIP switches DIP-SW -1,2,3 : Operation mode(Print mode/Download mode)

DIP-SW -4 : Reserved (constantly OFF)

DIP-SW -5 : Head check (ON-Enabled / OFF-Disabled)

DIP-SW -6 : VR1 function switch

(ON-Print darkness level / OFF-Offset)

DIP-SW -7 : DATA dump (ON-HEX dump print / OFF-Normal print)

DIP-SW -8 : Reserved (constantly OFF)

INTERFACE CONNECTIONS

Parallel (Option) IEEE1284

Serial (Option) RS232C (up to 57.6K bps) Hardware Flow Control (Ready/Busy) Soft-

ware Flow Control (X-On/X-Off)

Bi-directional Status

USB (Option) USB Specification Version 1.1

LAN (Option) 10/100 Base-T

RFID (Option) TBA

Wireless LAN (Option) 802.11 b/g (internal)

*All specifications subject to change without notice.

Section 1: Introduction

SATO D508/D512 Operator Manual Page 1-6

1.1 GENERAL SPECIFICATIONS (CONT’D)

Barcodes

SYMBOLOGIES

Supported 1D formats

(excluding customized barcode

addressing in firmware)

UPC-A/E

EAN-8/EAN-13

CODABAR

CODE39

CODE93

CODE128

UCC/EAN128

Interleaved 2 of 5

Industrial 2 of 5

Matrix 2of5

RSS Composite

MSI

POSTNET

Bookland

Supported 2D formats PDF 417

Micro PDF 417

Truncated PDF 417

Maxicode

Data Matrix

QR Code

Ratios 1:2, 1:3, 2:5 User definable bar widths (depending on software)

Bar Height 4 to 600 dots (depending on software)

Rotation 0°, 90°, 180° and 270° (depending on software)

*All specifications subject to change without notice.

Physical Attributes

DIMENSIONS

Width 7.8 in. (198 mm)

Depth 9.1 in. (230 mm)

Height 6.6 in. (167 mm)

Weight 5.5 lbs (2.5 Kg) excluding AC adaptor

POWER REQUIREMENTS

Voltage USA: AC 115 V (+/- 10 %)

50/60 Hz (+/-1%)

Power Consumption 67W nominal

ENVIRONMENTAL

Operating 32° to 95°F (0° to 35°C),

30 to 80% RH, non-condensing

Storage 23° to 140°F (-5° to 60°C),

30-90% RH, non-condensing

REGULATORY APPROVALS

Safety USA : UL(UL60950-1)

CANADA : C-UL(CSA C22.2 No.60950-1-3)

EMC/EMS USA : FCC15B (ClassB)

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