SATO ARGOX OS-214EX User manual
OS-214EX
User Manual
i
Revision History
Changes to the user manual are listed below:
Version
Date
(Ｙ/Ｍ/Ｄ)
Description
Page
#
1.0
2018/10/23
Initial release
1.1
2019/12/11
Added a paragraph of warning messages to the
Caution section
iii
1.2
2019/12/25
Added a back view of the model with USB
ONLY
4
OS-214EX
User Manual
ii
FCC ID
In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
FCC Warning
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy, and if
not installed and used in accordance with the instructions in this manual, it
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
FCC Statement for Optional RF module
This device complies with RF radiation exposure limits set forth for an
uncontrolled environment.
The antenna used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all people and must not be
collocated or operating in conjunction with any other antenna or
transmitter.
WARNING
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
(for USA only)
OS-214EX
User Manual
iii
Liability Disclaimer
ARGOX Corporation takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do
occur. ARGOX reserves the right to correct any such errors and disclaims any
resulting liability. In no event shall ARGOX or anyone else involved in the
creation, production, or delivery of the accompanying product (including
hardware and software) be liable for any damages whatsoever (including,
without limitation, damages for loss of business profits, business
interruption, loss of business information, or other pecuniary loss) arising
out of the use of or the results of use of or inability to use such product,
even if ARGOX has been advised of the possibility of such damages.
Caution
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
To ensure this printer can fulfill user's demand, when using narrow media
for continuous printing, the printer will optimize appropriately to support
continuous, high quality print-out. If you have any questions, please consult
Argox technical service personnel.
OS-214EX
User Manual
iv
Contents
1 Introduction ................................................................................................................1
1.1 Features............................................................................................................1
1.2 Unpacking.........................................................................................................2
1.3 Understand your printer ..................................................................................3
1.3.1 Front view .............................................................................................3
1.3.2 Back view ..............................................................................................3
1.3.3 Interior view I........................................................................................4
1.3.4 Interior view II.......................................................................................5
1.4 Controls and Indicators ....................................................................................6
2 Get started ..................................................................................................................7
2.1 Loading ribbon .................................................................................................7
2.2 Load media.....................................................................................................11
2.2.1 Prepare media.....................................................................................11
2.2.2 Loading media.....................................................................................11
2.3 Attach the power cord ...................................................................................15
2.4 Turn on/off your printer.................................................................................16
2.4.1 Turn on your printer............................................................................16
2.4.2 Turn off your printer ...........................................................................17
2.4.3 Test media feed ...................................................................................18
2.5 Media types....................................................................................................19
2.6 Media sensing ................................................................................................20
2.6.1 Reflective sensor.................................................................................20
3 Printer operation.......................................................................................................22
3.1Printing Media Calibration & Configuration...........................................................22
3.2 Restore your printer.......................................................................................29
3.3 Communications ............................................................................................29
3.3.1 Interfaces and Requirements..............................................................29
3.4 Driver installation...........................................................................................31
3.4.1 Installing a Plug and Play printer driver (for USB only).......................31
3.4.2 Installing a Printer Driver (for other interfaces except USB)...............36
4 Maintenance .............................................................................................................43
4.1 Cleaning..........................................................................................................43
4.1.1 Printhead.............................................................................................43
4.1.2 Media housing.....................................................................................44
4.1.3 Sensor..................................................................................................45
4.1.4 Platen roller.........................................................................................45
OS-214EX
User Manual
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5 Troubleshooting ........................................................................................................46
5.1 LED Diagnosis .................................................................................................46
5.2 Printer issues..................................................................................................49
5.3 Media issues...................................................................................................49
5.4 Ribbon Problems............................................................................................51
5.5 Other issues....................................................................................................52
6 Specifications ............................................................................................................53
6.1 Printer ............................................................................................................53
6.2 Media .............................................................................................................54
6.3 Fonts, Barcodes, and Graphics Specification .................................................55
6.4 Electrical and operating environment............................................................58
6.5 Physical dimension.........................................................................................58
6.6 Interfaces........................................................................................................59
6.6.1 USB......................................................................................................59
6.6.2 Ethernet ..............................................................................................60
6.6.3 RS-232C ...............................................................................................61
OS-214EX
User Manual
1
1 Introduction
Thank you for purchasing the ARGOX OS-214EX printer. This manual
provides information about how to set up and operate your printer, load the
media and solve common problems.
1.1 Features
Various Connectivity Options USB Device, USB Host, RS-232 and
Ethernet
Easy Operation One-button design for easy control
Fast Print Speed Max 6 inches/sec for the OS-214EX model
Wireless LAN Connection Build a Wireless LAN printing environment
with Ethernet
External Memory The extra USB port allows you to use a USB flash
drive for storage
OS-214EX
User Manual
2
1.2 Unpacking
Make sure all of the following items are included in your package.
ARGOX OS-214EX
Label Printer
Quick Installation Guide
DVD
Power Supply
AC Power Cord
USB Cable
Media Hanger /
Media Shields
Core for Ribbon Core
(0.5 inch)
When you receive the printer, open the package immediately and inspect for
shipping damage. If you discover any damage, contact the shipping company
and file a claim. ARGOX is not responsible for any damage incurred during
shipping. Save all package materials for the shipping company to inspect.
Note If any item is missing, please contact your local dealer.
OS-214EX
User Manual
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1.3 Understand your printer
1.3.1 Front view
1.3.2 Back view
For Model with USB (Client), Ethernet, and RS-232
Top Cover
Power LED Indicator
Ready LED Indicator
Feed Button
Power Switch
Power Jack
LAN
USB (Client)
USB (Host)
RS-232
OS-214EX
User Manual
4
For Model with USB (Client) only
Caution To avoid injury, be careful not to trap your fingers in the Paper
Slot while opening or closing the Top Cover.
1.3.3 Interior view I
Media Hanger
Ribbon Pick-up Holder
Release Lever
USB (Client)
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