Polycom KIRK 500 User manual

Polycom®KIRK Wireless Server 500

With CLIP

User Guide

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 1

1.0 KIRK WIRELESS SERVER 500 3

1.1 THE BOX CONTAINS 3

1.2 KIRK WIRELESS SERVER FEATURES 3

1.3 THE HANDSETS 4

1.4 KIRK REPEATER (OPTIONAL)FEATURES 4

2.0 COMPONENTS OF THE KIRK WIRELESS SERVER 500 5

3.0 WIRING OF THE KIRK WIRELESS SERVER 500 6

3.1 CONNECTIONS 6

4.0 PROGRAMMING HANDSETS ON KIRK WIRELESS SERVER 500 7

4.1 TWO WAYS OF PROGRAMMING THE KIRK WIRELESS SERVER 500 7

4.2 REGISTRATION OF THE MASTER HANDSET 7

4.3 ENTERING THE EXTENSION NUMBER 8

4.4 REGISTRATION OF ADDITIONAL HANDSETS VIA THE MASTER HANDSET 8

4.5 SUBSCRIPTION OF KIRK HANDSETS 9

4.6 CANCELLATION/DE-SUBSCRIPTION OF A REGISTERED HANDSET VIA THE MASTER HANDSET 11

5.0 DEPLOYMENT 12

5.1 INTRODUCTION 12

6.0 RADIO SIGNAL CHECKING – (DEPLOYMENT) TEST DISPLAY 14

7.0 KIRK REPEATER 16

7.1 THE KIRK REPEATER 16

7.2 TWO WAYS OF PROGRAMMING THE KIRK REPEATER 16

7.3 CONNECTION OF A KIRK REPEATER TO THE KIRK WIRELESS SERVER 500 VIA A KIRK HANDSET 17

7.4 EXAMPLES OF DIFFERENT WAYS OF INSTALLING KIRK REPEATERS IN SOLUTION BASED ON A KIRK

WIRELESS SERVER 500 18

7.5 INCREASE OF TRAFFIC CAPACITY 19

8.0 PROGRAMMING HANDSETS BY USE OF THE ADMINISTRATION PROGRAM ON A PC 21

8.1 INSTALLATION OF THE ADMINISTRATION PROGRAM ON YOUR PC 21

8.2 STARTING THE ADMINISTRATION PROGRAM 21

8.3 CHANGE OF THE COMMUNICATIONS CONFIGURATION 23

8.4 REGISTRATION OF HANDSETS 24

8.5 REGISTRATION/EDITING USER SETTINGS 24

8.6 SUBSCRIPTION OF HANDSETS 26

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 2

9.0 REPEATER PROGRAMMING VIA THE SERVICETOOL ON A PC 27

9.1 INSTALLATION OF THE SERVICETOOL ON YOUR PC 27

9.2 CONNECTING A KIRK REPEATER FOR PROGRAMMING 27

9.3 CONFIGURATION OF A KIRK REPEATER 27

10.0 KIRK WIRELESS SERVER 500 - CLIP (FSK) 30

10.1 RING DELAY ADJUSTMENT 30

10.2 TRANSPARENCY OF THE CLIP FUNCTIONALITY 30

10.3 SOFTWARE UPLOAD KWS 500 CLIP 31

10.4 PASSWORD PROTECTION 31

11.0 KIRK WIRELESS SERVER 500 RED/GREEN LED INDICATIONS 32

12.0 RS232 CABLE LAYOUT 33

11.1 MODEM CABLE CONNECTION LAYOUT 33

11.2 NULL-MODEM CONNECTION LAYOUT 33

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 3

1.0 KIRK Wireless Server 500

The present User Guide has been prepared and published by Polycom. This User Guide

describes the installation of the KIRK Wireless Server 500.

Polycom reserves its right to make revisions of the content without any prior notice whether the

changes refer to typographical errors, inaccuracies in actual information or improvements of

programs and/or equipment. Potential changes will be included in later editions of the present

Before installing the KIRK Wireless Server 500, please read carefully the present User Guide.

Attention

You will experience some inconsistencies between the product names used in the User Guide

and the Administration Program and ServiceTool. Below is a list of the product names in

question and their equivalent:

User's Guide Application Software

KIRK Wireless Server 500 Dect system 500, CCFP, Control Unit

Administration Program CCFP Administration Program

1.1 The Box Contains

•A KIRK Wireless Server 500.

•A power supply

•Quick guide.

1.2 KIRK Wireless Server Features

•Eight analogue (a/b) lines to be connected to the PBX.

•An RJ45 serial connection for messaging and a programming interface elsewhere referred to

as RS-232.

•The capacity of up to 8 handsets and 6 simultaneous calls.

•Caller ID (CLIP) Displays Calling Number Identification of incoming call. (Only for variant

supporting CLIP – only FSK Bell 202).

White list for PBX’s that supports the CLIP functionality can be found at

www.kirktelecom.com/Installer/suk219.asp

Important note on Caller ID (CLIP)

CLIP displays 12 characters (in case the number is longer than 12 characters, only the last 12

characters are shown. However the full number is stored in the CLIP stack).

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 4

1.3 The Handsets

If you install the KIRK Solution without a PC connection, you will have to use a KIRK Handset

as the Master Handset.

1.4 KIRK Repeater (Optional) Features

Up to 6 Wireless KIRK Repeaters can be added to the KIRK Wireless Server 500 to expand its

coverage area. The KIRK Repeaters can be programmed on-site either by using a KIRK Handset

or via the ServiceTool.

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 5

2.0 Components of the KIRK Wireless Server 500

Up to six (6) KIRK Repeaters may be added to the system

providing additional coverage whenever needed.

PSTN lines •The KIRK Wireless Server 500

shall be placed strategically correct

for obtainin

optimal covera

•6 KIRK Repeaters can be

connected to increase the

radio covera

PBX KIRK

Repeater

KIRK Wireless

Server 500

RS232 Modem

connection

MSF, etc.

8 a/b lines

Possibility of connecting

up to 8 handsets.

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 6

3.0 Wiring of the KIRK Wireless Server 500

3.1 Connections

Remove the PCB from the housing.

Remove the "break out" at the bottom of the housing.

Introduce the cable into the housing.

Secure the cable by the attached Cable Bracket/screws.

Connect the wires into connector (see diagram below).

Hole 3

Hole 1

Hole 2

16*A/

RS232DC

Line 0

line 1

line 2

line 3

line 4

line 5

line 6

line 7

Tip

ring

tip

ring

tip

ring

tip

ring

tip

ring

tip

ring

tip

ring

tip

ring

DCD

RXD

TXD

DTR

DSR

RTS

CTS

GND

2 3

Power connection.

6/6 modular plug for DC.

The connector for RS232 is

an 8/8 modular

a/b connectors

Release of the internal spring can be achieved by pushing a

2*0,5 mm or similar small screwdriver into hole 1 or 2

while pushing the stripped wire into hole 3.

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 7

4.0 Programming Handsets on KIRK Wireless

Server 500

4.1 Two Ways of Programming the KIRK Wireless Server 500

1. Either through a MASTER Handset.

Please note that the Master Handset programming

can only be exercised by using a KIRK 3040 Handset or KIRK 40XX Handset.

2. or through the Administration Program installed on the PC (Please refer to section 8.0 ).

(Using the Administration Program allows subscription of any DECT GAP compliant

Handsets).

4.2 Registration of the Master Handset

When powering up the KIRK Wireless Server 500 it will automatically enter into registration

mode for a period of 15 minutes. During this period you can subscribe the MASTER Handset.

The registration mode is indicated by a fast flashing green LED on the KIRK Wireless Server1.

It is now possible to subscribe the first handset.

(Will automatically be configured to channel 00).

1. Power up the handset by pressing the OFF HOOK key.

2. Press the MENU key.

3. Press the <until “ LOGIN ” appears in the display. Press √.

4. Press >key once. “SUBSCRIPTION CREATE ”will appear in the display.

5. Press √.

The handset starts searching for ”your” KIRK Wireless Server 500. When the handset finds the

system, a number appears in the display, which should match the serial number on the rear of

the KIRK Wireless Server 500.

If the handset detects more than one system, an arrow will appear in the bottom of the display

indicating that you can press the >key.

It is now possible to scroll between the numbers in the display by pressing either the

<or the >key.

1It is only possible to subscribe one MASTER Handset on each KIRK Wireless Server 500. The first handset

subscribed will automatically become the MASTER Handset.

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 8

6. Press √to confirm the ID number.

7. Press √to confirm the AC Code and the system number (Each handset can be subscribed to 4

different systems). The display will show “ SUBSCRIPTION WAIT “ while the handset logs

itself on to the system. A long tone indicates that the subscription has succeeded.

8. In the left corner of the display an antenna symbol will appear indicating that the

handset has been subscribed to the KIRK Wireless Server 500.

4.3 Entering the Extension Number

To allocate an extension number to the handset:

1. Press the MENU key.

2. Press the >key until “ EXT. Service ” appears in the display.

3. Press √. The menu will now show ” CLIP-Stack ”.

4. Press <key until ”Read/Write user data” appears in the display.

5. Press √. The Serial Number of the MASTER Handset will now appear in the display.

6. Press √. Enter the extension number of the user of the handset.

7. Press √.

8. Press the MENU key to return to standby mode.

Right after this, the handset has to be turned off (by pressing and holding down the √key) and

then on again. The extension number appears in the display.

The first subscribed Handset is the MASTER Handset, i.e. you are now able to configure further

handsets to the system via this handset.

4.4 Registration of Additional Handsets via the Master Handset

To register additional handsets via the MASTER Handset, the MASTER Handset has to ”allow

subscription” for each handset by registration of the serial number(s) of the new handset(s) on

the system.

The MASTER Handset:

1. Press the MENU key.

2. Press the >key until ” EXT. Service ” appears in the display.

KIRK Wireless Server 500 with CLIP – User Guide - 14096500-HD, Ed.8 9

3. Press √. The menu shows ” CLIP-Stack ”.

4. Press the <key until ”Read/Write user data” appears in the display.

5. Press √. The Serial Number of the MASTER Handset appears in the display.

To enter serial numbers of the additional handsets:

6. Press the >key, until an empty position has been reached (channel 1 – 7). If the position is

empty, the display shows: ” _________________”.

7. Enter the Serial Number of the new handset, e.g. 00077 01648224. (For KIRK Handsets you

can find the Serial Number on the label behind the battery or by pressing the service code

*99984* √/OK on the handset). Please note; the Serial Number has to be entered as

continuous characters.

8. Press √.

9. The chosen channel number appears in the display.

10. Enter the extension number.

11. Press √.

The MASTER Handset has now registered new handset(s) with the corresponding serial

number(s) to the system. You can now subscribe the additional handset.

By pressing the >key, additional handsets can be registered according to the procedure as above

mentioned.

•Press MENU to go back to standby mode.

4.5 Subscription of KIRK Handsets

1. Power up the Handset by pressing the OFF-HOOK key.

2. Press the MENU key.

3. Press the <key until ” LOGIN ” appears in the display. Press √.

4. Press >key until “ SUBSCRIPTION CREATE “ appears in the display.

5. Press √. The handset starts searching for ”your” KIRK Wireless Server 500. When the handset

finds the system, a number appears in the display that should match the serial number on the

rear of the KIRK Wireless Server.

If the handset detects more than one system, an arrow appears in the bottom of the display,

indicating that you can press the >key. It is now possible to scroll between the numbers of

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